Bare Necessities
reviews and complaints

As someone who understands the importance of feeling comfortable and confident in your intimate apparel, I want to share my thoughts on BareWeb, Inc. The reviews from fellow customers paint a mixed picture, highlighting both positive and negative experiences. It seems that while some customers have praised the company's customer service and selection, others have expressed concerns about product quality and shipping issues. When it comes to finding the perfect bra or swimwear, it's essential to have a seamless shopping experience. While some customers have had positive interactions with the customer service team, others have faced challenges with returns and communication. As you consider your next purchase, keep in mind the diverse range of experiences shared by customers. Remember, finding the right fit is key to feeling your best, so take your time to explore all options available. Your comfort and satisfaction are paramount, and I hope your next shopping experience with BareWeb, Inc. exceeds your expectations.

Excellent website with name brands of lingerie and undergarments.

I have used this site many times with zero problems. I often find a favorite brand or style and found it at Bare Necessities for less than the cost at a local store. Sign up for the email notifications because they contain a lot of sale notifications and discounts.

BareNecessities is a great place to buy your unmentionables from! I have ordered all my bras, undies and pajamas from them for several years. They have great service In-cluding returns and exchanges for me. I would give them an A+ for their customer service. When it comes to undies and bras this is the place to shop! Debi Reisinger

I've been shopping at BareNecessities for a while now, and I gotta say, I've had some mixed experiences. I've made about 4 orders in the past month, and let me tell you, the shipping and delivery times are a bit of a drag. It feels like it takes forever to get my stuff!

One time, I had to return a garment using my own FedEx account for shipping. It was a bit of a hassle, but I guess that's just how it goes sometimes. Make sure you read their return and exchange policy before you buy anything, though. I've found that their exchange system isn't the best.

I once bought something using a gift card, but I wasn't happy with it when it arrived. When I tried to exchange it for something else, I found out that the exchange would cost more than the original item! That didn't make any sense to me. They wouldn't let me pay the difference with another form of payment, either. So now I have to wait for the purchase amount to be returned to the gift card, or pick something else at the original price point.

Honestly, I'm not sure if I'll be shopping at BareNecessities again. It's just too much of a hassle sometimes. I'm glad I kept the gift card, though. At least I can get a full refund and spend my money somewhere else.

I just tried ordering from Bare Necessities for the first time and I gotta say their customer service is top-notch. So I bought two bras, right, and they sent them out, and the tracking even showed they were delivered. But I think the mail guy must've dropped them off in the wrong spot cause I never got them. Pretty sure one of my neighbors ended up with my stuff. I was super bummed about it, knowing it wasn't Bare Necessities's mess-up since they did their part. My boyfriend noticed I was down about it and decided to give them a call. He got to talk to this rep named Kerri, and she was a total gem! She got me a refund straight away so I can just buy the bras again once the cash is back in my account. I've had this kind of mix-up with another store before and they basically told me tough luck, so I'm really thankful for how Kerri handled it. I mean, I haven't even got my order yet and I'm already thinking I'll be shopping with them forever. :)

I gotta say, BareNecessities is the bomb dot com when it comes to getting my undies and bras. I mean, seriously, where else can you find such a fantastic selection of bras from all my favorite brands at such a cheap price? And don't even get me started on the sales - it seems like there's always one going on, which means I can stock up on all my faves without breaking the bank.

Now, I ain't gonna lie, there was this one time they sent me the wrong item. But you know what? They made it right by letting me ship it back for free. And yeah, I've gotten a few bras that didn't fit quite right because they were from a cheap brand. But now that I know I fit in the goddess bras, I only buy those bad boys. And let me tell you, they last for years.

I used to be all about Amazon for my bra needs, but they didn't even carry my faves. But now that I've found BareNecessities, I'm never going back. Sure, the shipping ain't as fast as Amazon's, but it's still pretty darn good. And if you spend enough, they'll even let you ship for free.

And let's not forget about the buy one get one free sales. You won't find those on Amazon, that's for sure. And the best part? Nothing here is a knock off. So if you know what you need, you can't beat the prices.

Overall, I'm super satisfied with this site. It's the only place I go for my underwear needs, and I don't see that changing anytime soon.

I gotta say, I ain't too happy with my experience with BareNecessities. I mean, I had high hopes when I placed my order for almost $500 worth of clothes. But when I got my stuff and realized I needed to return over $200 worth of it, things started to go downhill real fast.

First off, I requested a return like the website said I could. But instead of getting my money back, I got a voucher. What the heck am I supposed to do with a voucher? I called up customer service to try and sort things out, but let me tell you, that was a mistake.

The lady on the phone, Ollie or whatever her name was, was just plain rude. She kept interrupting me and dismissing me like I was some kind of bother to her. And when I asked about getting my refund like I was supposed to, she said I had to wait for the finance department to contact me in 3-4 days. What kind of nonsense is that? The website clearly said I could get a refund for any products returned within 30 days.

To make matters worse, Ollie eventually hung up on me. Can you believe that? I really hope someone recorded that call and that lady gets fired. She ain't got no business dealing with the public if she's gonna act like that.

All in all, I ain't never shopping with BareNecessities again. And you can bet I'm leaving reviews on every forum I can find. This company's customer service is the absolute worst I've ever dealt with.

I recently had an experience with BareNecessities that left me feeling disappointed and frustrated. I had high hopes for this company, but unfortunately, my expectations were not met. I ordered a bra from their website, and when it arrived, it was ill-fitting and of poor quality. I was extremely disappointed with my purchase and felt like I had wasted my money.

To make matters worse, the bra was nowhere near true to size. I had read reviews from other customers who said that the cup ran larger than a true size, so I ordered a smaller size than I normally would. However, even with the smaller size, the cup was still too big. The bra had no padding and no support, which was especially disappointing since it was a strapless bra. I couldn't believe that a strapless bra could have no push up, no support, and no padding.

To add insult to injury, I had to pay to return the bra. I felt like I had lost money trying out this company, and I will never buy from them again. I could have bought two better bras at Target for the price I paid for their poor excuse for a bra. It's just not worth it.

I think BareNecessities needs to stop charging customers for shipping to exchange their merchandise. If they did that, I might consider giving them another chance. But until then, I will be taking my business elsewhere. I hope they take this feedback to heart and make some changes to improve their customer experience.

So, I decided to give BareNecessities a try and ordered a Wacoal strapless bra in a 34 band size. The shipping was pretty quick, which was a nice surprise. However, when I received the bra, I noticed that it definitely wasn't a 34 band size. I've been sized multiple times before and I've always been a 34 in any other bras, so I could tell that this one was not a 34. It was probably around a 30/31. This was a bit frustrating, but after doing some research, I found out that it's not unheard of for strapless bras to vary on industry standard sizing.

Unfortunately, this still meant that I had to pay a $5 return fee, which was a bummer. I feel like the company should have mentioned that the bra runs very small on the band. I understand that they don't make the bras, but in the bra world, it's standard practice to mention any inconsistencies through a "sizing expert" or other reports from users. It would have been helpful to know this before I made my purchase.

Despite this, the checkout process was pretty easy, and the shipping was fast. However, I would recommend checking out Bravissimo first if you're shopping for bras. They tell people about sizing inconsistencies and offer free returns. Overall, I think BareNecessities has potential, but they could improve by being more transparent about sizing issues.

I gotta tell ya, I ordered a couple of bras from BareNecessities (barenecessities.com) on March 16th. I was in a hurry to get them, so I paid a few extra bucks for shipping. I was stoked when they arrived on March 20th, but then I realized that one of the bras was the wrong size. Bummer, right?

So, I returned the wrong-sized bra on March 21st and marked up the receipt for an exchange. I was feeling pretty good about the whole thing until March 30th when I got an email saying that I had been charged $88 for the new bra. I was like, "What the heck? I haven't even gotten the new bra yet!"

I tried to call customer service, but the rep I talked to was no help at all. She told me that I had reordered the bra on March 20th when I called to ask about the exchange. But I know for a fact that I didn't do that because I still don't have the right bra! When I asked to speak to a manager or supervisor, she told me that no one was available. Can you believe that?

So, here I am, over two weeks later, and I still don't have the right bra. And to make matters worse, I've been charged twice for it! This is some seriously terrible customer service and shipping. I stopped using BareNecessities a few years ago because of this same problem, and I was hoping that things had gotten better. But nope, it's still the same old terrible service.

I'm never buying from this company again, and I'm going to make sure that everyone knows about my experience. I'm leaving this review everywhere I can. Don't waste your time or money with BareNecessities.

I gotta say, I'm pretty impressed with the customer service I received from Bare Necessities. They reached out to me to fix the issue I had previously mentioned in my review. It only took them one day to restore all of my past orders and they even gave me a coupon as an apology. I'm definitely satisfied with the outcome, but I do have to mention that it shouldn't have taken a negative review for them to take action. They should have resolved the issue quickly the first time around.

For those who are curious, here's what I originally wrote in my review: I've been a loyal customer of Bare Necessities for years and have spent hundreds of dollars on their products. However, when I recently logged into my account, I was shocked to see that my order history was completely gone. I had numerous orders just the day before, so I knew something was wrong. I contacted customer service and they promised to look into it and get back to me. Unfortunately, after two weeks of back and forth emails (all initiated by me), I gave up on the company. Having my order history is important to me because I use it to reorder and check sizing.

But like I said, they did eventually fix the issue and I'm happy with the outcome. I just hope that in the future, they'll be more proactive in resolving customer issues. Overall, I still think Bare Necessities is a great company with quality products, and I'll continue to shop with them.

So, I recently made a purchase on BareNecessities.com and let me tell you, it was not a pleasant experience. I ordered a Pour Moi tankini on June 10th and as of midday on June 14th, it still hasn't been shipped. The website boldly advertises 2-day shipping on the top banner, but apparently that's just a broken promise.

To make matters worse, when I reached out to customer service for help, the representative named Stephanie was anything but helpful. It took her a good five minutes to even respond to me and when she finally did, there was no greeting, no apology, nothing. Needless to say, I canceled my order and I'm still waiting for my refund. I have the order number BN*** as proof if anyone needs it.

I'm so fed up with companies making promises they can't keep. I understand that Covid has caused some disruptions, but it's not an excuse to be lazy. I live in a state with some of the highest and lengthiest restrictions, yet even we have resumed some sense of normalcy. So, what's BareNecessities' excuse?

Let me reiterate, I bought the tankini on June 10th and it's now June 14th, four days later, and it still hasn't been shipped. That's completely unacceptable when you have MY money in your account. A sales transaction is a two-way street and all terms should be honored. I paid for the product, so why should BareNecessities get to abandon their end of the deal and keep my money? It's not happening.

Companies that break the most basic of promises do not deserve to be in business. It's time for BareNecessities to get their houses in order and start honoring their commitments. As a customer, I deserve better and so do you.

I made an order for about $70 on December 14, 2015, and the tracking information updated on December 22, 2015, to say it had been delivered. I was surprised because I was initially unhappy to find out that they had shipped my order FedEx SmartPost.

This usually means I'm going to be severely annoyed by the time I get my package. I don't see the point of SmartPost; the service is horrible, and it's basically USPS shipping anyway, so just take the stupid box to the post office! Anyway, I waited until the next day, thinking maybe a neighbor had gotten it or it would show up the next day, but it wasn't there when I got home, so I called the customer service line.

The rep acted like she didn't believe me when I said it wasn't there, and after I finally assured her that I had waited a reasonable amount of time, had checked with my neighbors and all that, she opened an "investigation."

I never did get any more information about who was investigating, but it seemed like it was maybe FedEx, since they said it would take 8 business days to get a response. Seriously? At least a week and a half before I am supposed to hear anything?

So I waited like a week and emailed hoping something had been updated, but didn't get a response until I called (after the 24 hours they said it would take someone to email me back, btw) and asked if there were any updates to the status of my order. I was put off again, with the added bonus of the rep giving me the impression she thought I couldn't count, I assume because it hadn't been 8 business days yet.

They said "up to" 8 business days, sorry for bothering you by asking for an update! Geeze, I'm so demanding. This was like 7 days after I first called, but it had only been 4 business days. I never got a response to the email, but to be fair maybe they updated my ticket when I spoke to a rep on the phone.

That was last week, and I still haven't heard anything. Because of the holidays, they still have 2 of their ridiculous 8 business days to get in touch with me, but they have absolutely lost a customer. If the problem is that it takes their shipping service 8 days to figure out where a package is gone, I think they have bigger issues as a company than one lost order.

I will NEVER order from Bare Necessities again, and I'm absolutely going to bring it up in every conversation I have about ordering women's clothes online. It should NOT take 12 days (and counting, because they still haven't done ANYTHING), to resolve an issue like this. I foresee a Paypal dispute in my future, which is about as exciting as the prospect of dental surgery.

Bought a single Pour Moi tankini on 6/10, still not shipped at midday on 6/14 - website literally advertises 2-day shipping on the top banner. Order number BN*** for proof if you'd like.

Customer service girl (Stephanie) was anything but helpful. Took her about five minutes to even respond to me. No greeting, no apology, nothing. So guess who canceled? I'll edit this when I get my refund. God what a waste of time that was.

I am so DONE with companies' broken promises. Covid gave everyone the excuse they wanted to be lazy and some of them are taking it to the max. I'm in the state w/ some of the highest and lengthiest restrictions - we had the governor that sent the sheriff department to blockade in their home the couple that wouldn't quarantine at the very beginning of all this - and THEY have resumed normalcy, so what's your excuse?

Let me reiterate this: I bought it on the 10th. Four days later, after the 2-day shipping claim, it's still untouched. That's beyond unacceptable when you have MY money in your account. It's called a sales transaction and all terms are to be honored or the sale is void. I honored my end and paid you for the product, why on god's green Earth do you think you get to abandon your end of the deal AND keep my money? I don't think so, Tim. Companies that break the most basic of promises do not deserve to be in business. Get your houses in order, people.

I ordered from BareNecessities and I never got my package. I checked the tracking number and it said it was delivered, but it was just left in the lobby of my building where anyone could take it. I tried to get in touch with their customer service for two whole days to ask what happened and why it wasn't delivered to my apartment, but they just said it wasn't their problem. They even said that if they sent a replacement, it would just be left in the lobby again! I thought that was really unprofessional and rude. So just be careful if you order from them!

I gotta say, I'm pretty disappointed with BareNecessities. I was hoping for a smooth shopping experience, but instead I got a faulty product and a runaround when I tried to exchange it. And let me tell you, their product descriptions are not doing them any favors. I mean, come on, just be straight with us!

To make matters worse, when they couldn't fulfill the exchange, they went ahead and "credited" my account without even asking me. Like, excuse me? I paid for shipping twice and got a faulty product in the first place, and now you're just gonna insult me like that? No thanks.

And don't even get me started on their apology email. It was so long and condescending, like they thought I was some kind of idiot who couldn't find the right product without their "experts" holding my hand. Newsflash, BN: I know what I want, and I don't need you trying to manipulate me into buying something else.

Honestly, I wouldn't recommend BareNecessities to anyone. If you're looking for a hassle-free shopping experience, look elsewhere.

So, I recently made an order on BareNecessities.com and I gotta say, I was pretty excited about it. I mean, who wouldn't be? They had a great deal on overnight delivery for only $5.00! I placed my order on a Wednesday and was told that I would receive it by Friday. I was stoked!

However, things didn't quite go as planned. When Friday rolled around, I still hadn't received my package. I called the customer service line and was told that they hadn't even shipped it yet. What?! I was pretty upset, to say the least. The customer service representative told me that they couldn't make the timeline and offered to refund my money. But that's not what I wanted! I wanted my merchandise!

I explained to them that I was leaving for a trip on Monday and asked if they could deliver it by Sunday. But they wouldn't accommodate me at all. It was like they didn't even care about my situation. I was really disappointed with the whole experience.

Overall, I wouldn't recommend BareNecessities.com to anyone. The customer service was terrible and they didn't follow through on their promises. It's a shame, because I was really looking forward to receiving my order. But I guess it was too good to be true.

I gotta say, I was pretty disappointed with my experience shopping at BareNecessities. I mean, I don't know about you, but when I'm spending my hard-earned cash on something, I expect it to be worth it. Unfortunately, that was not the case with the bra I ordered from them.

First of all, let's talk about sizing. I don't know what kind of chart they're using over there, but it was completely off. I even tried converting my measurements to their system, but it still didn't work. The band was at least 3-4 inches too small, and the cups were 2-3 sizes too small. I mean, come on! How hard is it to get sizing right?

And don't even get me started on the material. It felt like I was wearing a piece of paper. Not exactly what I was expecting when I paid $90+ for a bra. I mean, I get that not every bra is going to be made of the finest silk or whatever, but this was just ridiculous.

But the real kicker was when I tried to get a refund. I mean, I think it's pretty reasonable to expect a full refund when you're not satisfied with a product, right? Well, apparently not according to BareNecessities. They offered me a measly $30 refund and I had to pay for the shipping. Are you kidding me? That's just insulting.

Look, I don't like to be negative, but I have to be honest here. If you're thinking about shopping at BareNecessities, I would strongly advise against it. Unless, of course, you're looking to throw away your money on absolute garbage. In that case, go ahead and give them a try. But if you're like me and you actually care about getting your money's worth, then steer clear of this site. Trust me, you'll thank me later.

I recently made a purchase from BareNecessities and unfortunately, I was not satisfied with the products I received. The fit was not right and the material felt cheap. I was especially disappointed because BareNecessities claims to cater to well-endowed women, but the products I received did not reflect that.

I decided to return the products and sent them back last week on Wednesday. However, I was shocked to find out that my package is still sitting in a warehouse just five minutes away from my house. I called customer service to inquire about the delay and was greeted by a lady named Sheena. Unfortunately, Sheena was very rude and didn't seem to know what she was talking about. She even hung up on me!

I decided to call back and spoke to a representative named Tiffany. However, I'm not sure if that's her real name because she claimed that there was no one by the name of Sheena at the company. Tiffany informed me that I would have to wait three whole weeks to return the products and receive a refund. I was extremely frustrated and disappointed with the service I received.

Overall, I regret ever dealing with BareNecessities. The products were cheaply made and the customer service was terrible. I hope that they can improve their products and service in the future so that other customers don't have to go through the same experience as me.

I made an order on BareNecessities a whole month ago, but unfortunately, I had to exchange it for a different size. They charged me for the exchange, which was a bit of a bummer. I sent the exchange back on February 17th, but it still hasn't arrived yet. To make matters worse, my order has been delayed three times now. They use FedEx Smartpost, which is the slowest shipping method out there, so it's no surprise that my parcel has been sitting in various cities for days on end.

I reached out to their customer service team to try and get some help, but unfortunately, they stopped responding after sending me a mildly generic first email. They did offer me free shipping on my next return, but that wasn't helpful at all.

Honestly, I wouldn't recommend this website to anyone. If you're looking to make an order, I suggest you go somewhere else. Trust me, it's not worth the hassle.

I recently made a purchase on BareNecessities.com for a couple of bras. The website was easy to navigate and I was able to find what I was looking for quickly. I received one of the bras in about a week, which was great. However, the other bra was on back order and I was not notified of this. After a month of checking on the status of my order, I found out that it was still on back order and was being cancelled. I was disappointed that I was not informed of this sooner.

I tried to contact customer service through phone calls and emails, but it was difficult to get a response. I am still waiting to receive a refund for the cancelled item. In the meantime, I keep receiving advertisements from BareNecessities trying to sell me more products. While I understand that COVID may have caused some delays, the lack of communication from the company makes for bad business.

I ended up ordering a similar product from another company and received it in about three days. It was a little more expensive, but at least I got what I ordered without any issues. Overall, I was disappointed with my experience on BareNecessities.com and would hesitate to make another purchase from them in the future.

I just gotta say, I'm pretty ticked off at BareNecessities right now. I mean, I thought they were a legit company, but turns out they're straight up lying about their exchange policy. And let me tell you, I've worked in retail before, so I know what an exchange is supposed to be. It's when you take the money from your original purchase and use it to buy a different item. But apparently, BN thinks an exchange means you have to return the item at your own expense, wait up to two weeks for your money to be refunded, and then place a completely new order for the correct item. Like, what the heck? That's not an exchange, that's two separate transactions plus a shipping charge. And it's totally unethical if you ask me.

I mean, I was willing to give them the benefit of the doubt at first. Maybe they just had a different definition of exchange than I did. But when I tried to get a different size for a bra I ordered, they told me I had to go through this whole rigmarole. And let me tell you, I was not happy about it. I had to pay for shipping twice, and wait forever to get my money back. It was a total hassle, and I'm never ordering from them again.

Honestly, there are so many other options out there that are way better than BareNecessities. Don't waste your time or money with this company. They're just not worth it.

I used to think that BareNecessities was the best place to buy bras and other lingerie. I gave them five stars before, but now I'm not so sure. After only three months, the mesh on my bra ripped. I was really disappointed, so I sent an email to customer service with a picture of the damage. They replied and said that I could exchange it, but I had to call them to do it.

So, I called them this morning, but I got disconnected. It was really frustrating, and I had to call them back later. When I finally got through, I talked to Toun and explained the situation. She told me that I would have to buy another bra because it had been more than 60 days since I bought it. I was really upset because I needed that bra, and I didn't want to spend more money on a new one.

Toun said that customer service wasn't available because of the weather, but she promised that they would get back to me by Monday. I hope they do because I really need that bra. I'm not giving them any stars this time because I'm so aggravated with the whole situation. However, I still want to give a shoutout to Jonte and Dana for being great. They deserve five stars for their excellent customer service.

So, I gotta say, I had a pretty frustrating experience with BareNecessities. I ordered a couple things from them, got an email saying my order was confirmed, but then found out that the items were actually on backorder. Like, why didn't they tell me that in the first place? So I tried to cancel my order, both by calling and emailing, but it's been three whole days and I still haven't gotten my refund. Can you believe that?

I had to call them again to figure out what was going on, and the person on the phone told me that they shouldn't have charged me until the items actually shipped. But they couldn't explain why it happened in the first place. So now I've had to file a dispute with my bank, which could take up to 45 days to resolve. All for something that I ordered and canceled within a few hours. It's just ridiculous, you know?

I mean, I get that mistakes happen, but this was just a whole lot of nonsense for something that should have been pretty straightforward. I'm not sure if I'll be ordering from BareNecessities again in the future, to be honest.

Purchased something from this website www.barenecessities.com and received an incorrect size item. I contacted customer service and asked for a replacement and they agreed. They gave me a return address and I shipped everything back. They said I'll get a replacement within two weeks. That was over two months ago and still nothing.
I received a notification that Bare Necessities received everything, but I'm not sure about the replacement. They ignore me and I have no idea what is going on.

They advertised half slips for $2 only so I bought them and after they said it was computer error and I need to pay $20. What a scam!