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CB Medical Services and Facilities Baptist Health System
Baptist Health System

Baptist Health System review: Prescription ordering

M
Author of the review
9:43 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

On July 27, I visited Baptist Health Neurology in New Albany, Indiana. I am diagnosed with Paroxysmal Atrial Tachycardia and PVC's. I was being treated with Premidone for essential tremors. I was advised by my Electrophysiologist not to deviate from my proscribed dosages of premidone, Leah Phillips-Black, the physcian assistant had written a detailed graduated increase in dosage and this office was not ordering the prescribed amounts. I called the office several times regarding this matter. On this day I talked with someone named Esmeralda who became confrontational when I stated I had written dosage instructions. I hung up the phone and drove to the office only to be confronted by the front desk. The office manager was called and immediately supported her front office. I left the office in anger and called Leah Phillips-Black at home who resolved the issue the following day. Since this time I have had to visit my cardiologist and the ER. I hope this office staff can be made aware of the severity of their actions! I also incurred additional out of pocket expense for my prescriptions. I'm asking my bill for that visit be reduced by $39.38. This is the amount I incurred for my prescription at the local pharmacy.

Desired outcome: Reimbursement of $39.38 and office manager Molly meet to discuss the issue of that day!Michael Boley404-610-3640

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  1. Baptist Health System Contacts

  2. Baptist Health System phone numbers
    +1 (866) 309-2873
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    Customer Service
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    The Wound Healing Center - Northeast
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  3. Baptist Health System emails
  4. Baptist Health System address
    111 Dallas St., San Antonio, Texas, 78205, United States
  5. Baptist Health System social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 20, 2025
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Baptist Health System Category
Baptist Health System is ranked 40 among 261 companies in the Medical Services and Facilities category
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