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HearingLife Customer Service Phone, Email, Contacts

HearingLife
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HearingLife Complaints 10

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12:41 am EDT
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HearingLife Hearing aids

The week before last I kept phoning, no one answered. I left a couple of messages - no response at all. The following week (last week) I got in touch and was told that there were meetings so they ignored me, the unanswered messages I left meant nothing to her. I told the secretary who answered that I was extremely dissappointed in the service and would buy by next pair of hearing aids elsewhere. She said, ok, that's fine. Really? Really? Ok, I will in future do no further business with Hearing Life. Apparently Hearing Life doesn't in any way value my business after buying two sets of hearing aids and needing to purchase another soon. Fine. I will go elsewhere - lot's of competition by companies that care about their customers. (April 8, 2024)

Desired outcome: Apology and change.

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5:44 pm EST
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HearingLife Excessive charge to replace a wire

A wire on my Oticon hearing aids has malfunctioned 4 times in the last 2 months with the latest being today, November 7, 2023. Each time, Hearing Life has charged me $150 to replace the wire. I visited a competitor today and was told that they do not charge to replace a defective wire. I have owned these hearing aids for almost 4 years and have never had an issue until the last 2 months.

Claimed loss: $600

Desired outcome: A two pronged resolution. A $600 reimbursement and stop the practice of over charging for something that a competitor does for free, or at least charge a reasonable amount.

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5:47 pm EDT
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I tried to return the hearing aids shortly after getting them because she was never able to adjust them to hear somewhat clear after more than a dozen visits. She told me I owed care credit money and that would be deducted from amount paid. Told her I didn't owe them any money. Later I told her I still get statements every month showing 0 amount due. She...

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Is HearingLife Legit?

HearingLife earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds HearingLife to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, HearingLife is known for their high standards and safety. If you're thinking about dealing with HearingLife, it's wise to check how they handle complaints.

We found clear and detailed contact information for HearingLife. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hearinglife.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hearinglife.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for HearingLife have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up HearingLife and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Hearinglife.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While HearingLife has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to HearingLife. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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5:41 pm EDT
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HearingLife Return of hearing assist micro purchased early may 2023

was dissatisfied with the HearingAssist Micro Returned it by USPS 5/22/2023 received by Hearing Assist 5/24/2023 well before the full refund time period ended.As of today 8/21/2023 NO REFUND. After several calls and request no rersults.The unit was financed by Shop Pay at $36.10 per month for 12 months currently 4 payments have been made as of 8\15\2023 with 8 monthly payments remaining for a current balance of $288.80 due Total purchase price $433.20 Order #9132 MICRO Nearly Invisible CIC (Walmart) Black/Single Microx1-399

Desired outcome: "PLEASE REFUND"

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2:38 pm EDT

HearingLife Hearing aid

I purchased two hearing aids from HearingLife in Baxter, Minnesota in December, 2021 at a price of $6,000.00 plus. They didn't work right from the start and I was told that they would eventually get them to where they needed to be so I could hear better but it could take months. Even when I got close to the 45 day return they kept insisting that they would keep working on them. I think that I saw them almost every week for a year at which time I was told that the problem was my brain and that there was nothing more they could do for me. So, you can imagine how upset I was.

I eventually had to go to a new hearing aid company and once again I paid another $6,500.00 for a new pair, which were from Miracle Ear and they are doing everything they can to help me with my hearing aids. I highly recommend them!

Today, 8/4/2023, I get a card from HearingLife inviting me to an open house in Baxter, MN. I was so furious that I called and spoke to Kimmy Widell, as she was the one that told me it was my brain that was the problem and that there was nothing more they could do for me. She apologized to me and I told her that it was a litte late for apologies as that didn't get me my money back for hearing aids that didn't work. I told her to take my name off there mailing list as I did not want to see another thing from HearingLife!

Desired outcome: $6,000.00

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7:35 pm EDT
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HearingLife hearing aid

Had a hearing test and was told that I could get a free one from the state of North Carolina but if I want one for my other ear it would cost me 186 dollars a month. After considering I realized it was way passed my budget since I am on S/S i refused the second one but went through with the paper work for the free one.After not hearing back for the allotted time for the sate I called the state and was told they requested the paper from Roderick "" Rick" Johnson HIS of Franklin N.C 6 weeks ago and never had a response. I have the feeling because I didn't buy the second hearing aid I was thrown by the wayside. I feel this is out and out a scam or fraud.

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8:55 am EDT
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I had an appointment on June 27, 2020 for a hearing test at Hearing Life in Oswego, NY. After being taken into an office by a young lady and answering a few questions about my hearing, I asked the young lady if she was an audiologist. She became very defensive and hostile, told me that she wasn't an audiologist but had received 6 years of training, and that...

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3:18 pm EST
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HearingLife inear hearing aids

Again received a bogus bill from HEaring Life.
I am being charged for something I don't owe. (Paid in full for my hearing aids according to my insurance contracts EOB. Several Months later I was Sent an Invoice) From Hearing Life, cottontail ln, Somerset NJ, $2, 271.34 .
paid my share in full according to Insurance EOB in which they already overcharged for my copay amount. I tried to call the number on the invoice but was left on hold for over 10 minutes.

Desired outcome: Stop Billing me send a credit memo for the $2271.34

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4:39 pm EDT
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I have been taking my friend and neighbor Jeanette Welak to the "Hearing Life" Center in Beaver Dam, WI 53916 and I go in with her to every appointment and even when she goes in to see the Professional Dennis. She got her hearing aid ok and everything was going ok until about January of this year when she started having problems with the hearing aids. She...

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5:56 am EDT
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Here’s a job posting for Hearing Life describing the kind of “specialist” they want to sell you hearing aids. A link is provided below, so you can read the job posting yourself. Imagine your hearing impaired mother, grandfather, friend… dealing with SALESMEN with “persuasive negotiating skills to influence outcomes (to) perform sales expansion...

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HearingLife Reviews 0

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Overview of HearingLife complaint handling

HearingLife reviews first appeared on Complaints Board on Aug 6, 2012. The latest review Hearing aids was posted on Apr 9, 2024. HearingLife has an average consumer rating of 1 stars from 10 reviews. HearingLife has resolved 0 complaints.
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  1. HearingLife Contacts

  2. HearingLife phone numbers
    +1 (888) 873-6353
    +1 (888) 873-6353
    Click up if you have successfully reached HearingLife by calling +1 (888) 873-6353 phone number 0 0 users reported that they have successfully reached HearingLife by calling +1 (888) 873-6353 phone number Click down if you have unsuccessfully reached HearingLife by calling +1 (888) 873-6353 phone number 0 0 users reported that they have UNsuccessfully reached HearingLife by calling +1 (888) 873-6353 phone number
  3. HearingLife emails
  4. HearingLife address
    580 Howard Ave., Somerset, New Jersey, 08873, United States
  5. HearingLife social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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