The complaint has been investigated and
resolved to the customer's satisfactionResolved Bank of America — harassment
resolved to the customer's satisfaction
I bought a house with a mortgage company call Taylor Bean and whittaker, need missed a payment always made my payments on line. In the middle September I received a letter stating that my mortgage company was bought out by Bank of America that is when the harassment started. I call them after receiving the letter and told then since my payments is made online I already made the September payments to Taylor Bean and Whittaker, I told is fine. When October came around I went to the Bank to pay my mortgage, yet I get at least 9 call a days saying I owe on my mortgage. I have never being late on my mortgage once, if they check mu history with the previous company they would see that. I was told when I tired of all the phones that until everything is settle with Taylor Bean I will be receiveng the calls. I am stress out because I try to be a good citizen with my small pay check pauing my mortgage on time every month, instead I am being harass by a bank that should have don't its home work. I need to know what to do I am tired and stress. I made copies of all my payments and fax it to them, but still I am getting the calls, I need advice on who do I call. my hair is falling out because of the stress.