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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

+1 800 432 1000(English) 20 6
+1 800 688 6086(Spanish) 0 0
+1 315 724 4022(International) 3 4
+1 757 677 4701(Credit Card Issues) 0 0
Work days:
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America B Of A / cancelled credit card and ruined my credit rating

Diane in SA on Jul 1, 2012
I have had 3 checking accounts and a credit card at B of A for years. I have had 2 of the bank accounts on electronic statements, and at their constant online prompting, clicked to have the 3rd bank account converted to electronic statements - which go to an email account I don't...

Bank Of America / safe deposit box moved and cannot get contents back after 2 months

Mark McLewin on Jun 22, 2012
Bank of America closed my branch without much notice. I was traveling and returned to find it closed without any notification from them. They claim to have sent notice. I have never seen it. I had a safe deposit box at the branch. Employees opened my box, supposedly inventoried it and sent...

Bank Of America / sudden service charge on low balance

cherry3736 on Jun 20, 2012
My mother is a senior city with very low monthly income from Social Security. When she opened her bank account with BOA in 2009, she was told that no fees would be charged on her saving and checking. Since last November, Bank of America started to charge $15 or $25 (depends on which month...

Bank Of America / world points ripoff

Desert wolf on Jun 11, 2012
I've had an account with this bank for many years, always pay on time, almost always the full amount, and had been satisfied. I was approached to change my account to a World Points account where I would earn a point for every dollar I spent, sometimes 5 points during certain...

Bank Of America / fraud

nfp on Jun 1, 2012
This bank is horrible. I filed to modify my mortgage over a year ago and they still haven't processed it. I call and if I do get through to someone they tell me i have to go through a bank manager they can't give me information. when ever i try to call the manager they rarely...

Bank Of America Mortgage / loan modification fraud

picobill on May 24, 2012
I was injured in 2008 and kept working til March 2009 when I had to go on Workmans Comp, I contacted my then Mortgage holder Countrywide and they gave me a 2 month grace on my home loan. Unfortunately my Dr told me I would be disabled probably for the rest of my life. I again contacted...

Bank Of America / scam

lakieda on May 11, 2012
on 5/09/12 i recieved a call from someone named sandra (718-502-6930) she said i was appoved for a goverment grant for 50, 000 dollars, that her superviser would call me the next day before 12 noon i recieved that call from (469-212-7683) on 5/10/12 when i spoke to him he said they would...

Bank Of America / bank of america was determined not to help me and came up with excuse after excuse to discourage my request

Mariss on May 3, 2012
I have been in that process for over 2 years. Send the documents over and over and over. Then declined for not sending them. It is a joke. They do not care about there customers period. If you are in that process. Just give up. You will not get help. You will not get an answer. They will...

Bank Of America / deceptive modification practices

Raide on May 2, 2012
I am a senior citizen who In November 2008 got a mortgage loan with country wide and the loan agent forged my signature on additional loan applications changing my 30yr. Fixed with payment amount $1480 to $2330 dollars after feeling pinched to make the payment BoA incurred the loan willing...

Bank Of America / Car Loan / car loan delayed payment

DannyVan on Apr 26, 2012
I decided to pay off my car loan and delayed the last payment while I liquidated some assets to pay off my loan completely. I called Bank of America and advised them of my intention and to let them know that my payment would be late. I was able to make a payment before I paid off the...

Bank Of America Foreclosure Complaint / duplicate foreclosure-failure to investigate

Kat in Distress on Apr 24, 2012
I am at my wits end because I can't stop a foreclosure of a property I once had a loan for that was already foreclosed in 2009. I even have the 1099-A form from the federal national mortgage association stating they acquired the property on September 15, 2009 and I have written thi...

Bank Of America Loan / this is the worst company ever

Eritaloe on Apr 18, 2012
During June 2011 I feel behind on my mortgage because of because of car repairs and Bank of America called me everyday about six or more times per day harassing me about making a payment. After constant calling I requested a loan modification and the representative took my information over...

Bank Of America / fraud, scam, illegal foreclosure, widespread deceitful practices, etc.

victim of BOA on Apr 16, 2012
I am looking for others who "have been" or "are being" illegally foreclosed upon by boa. I want to prove a widespread pattern of willful intent of deception for financial gain of money and/or real property. Boa is performing this illegal activity under the disguise of innocently helping...

Bank Of America / close account without reason

Danette Oprisiu on Apr 2, 2012
I opened an account with Bank of America, I was appproved I recieved account numbers, debit card and checking account.. I haven't used this account yet. Its only been a week since I was appproved and have recieved all of the above items. I recieved a letter a couple days later saying...

Bank Of America / funds hold

mrjan on Mar 23, 2012
I have deposited a paycheck 1x / month for years. All of a sudden, bofa is putting a 2 week hold on the funds. Last month the supervisor was "generous" enough to remove one week of the hold. This month I am told that the check went to "risk management"—cannot give reason and $304.00 is being...

Countrywide & Bank Of America / maliciously putting my loan into 4-closure

1gladiator@large on Mar 20, 2012
First countrywide put my loan into 4-closure from the beginning, because they refused my own personally paid insurance companies windstorm & flood insurance policies!!! Then I spent months calling & getting the "run around" going back & forth mailing paperwork which they continually...

Bank Of America / living nightmare!!!

jfacada on Mar 19, 2012
BOA is an perfect example of what does NOT work in America! I had my credit cards, mortgage, savings and checking accounts with BOA and it meant nothing to them when they jacked up my CC rates after I missed my payment dues date by one day and then missed my minimum payment by 82 cents!...

Bank Of America / phone harassment

R Sydnor on Mar 17, 2012
We receive approximately 10 phone calls per day from Bank of America regarding our mortgage account. We get phone calls even before the payment due date and everyday thereafter. Once the payment has been made, we still get phone calls asking for payment. We get tired of answering these...

Bank Of America / credit card limits

donna on Mar 14, 2012
Good old Bank of America. Until now, I actually encouraged people to do business with them. However, over the weekend, with absolutely no warning, while I was on vacation in Key West and using my BOA credit card, my credit limit was decreased by $3, 000. This is not the end of the world...

Bank Of America / excessive fees

neveragainBofA on Mar 13, 2012
I don't write checks. I use my debit card for everything and I use it as credit to avoid ATM/ABT fees. Also, I do this because I don't want to get in to the overdraft fee game. And I am sure many people think the same way. But, I found out today - the hard way - that Bank of...

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