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Bank of America Corporation Customer Service

865 Reviews

Bank of America Corporation

100 N Tryon St.
Charlotte
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

23 8
1 0
+1 315 724 4022(International)
3 4
+1 757 677 4701(Credit Card Issues)
0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM
Plus

Bank of America Corporation Complaints & Reviews

Bank Of America / customer service

Ty
tysondog on Jan 4, 2013

i have been going to this same branch since 06. this branch is where they train so there is always new faces. the biggest problems with this branch is the slowness and the tellers calling you up to the counter but there ready for you yet so they keep you standing there waiting. one older...

Bank Of America / mortgage fraud

Jo
Joe.MD on Jan 3, 2013

To all consumers debating getting involved in a hamp program. Don’t do it! The below letter was sent to the maryland attorney general’s office detailing bank of america’s (Boa) fraudulent activities involving my hamp mortgage modification. The attorney general’...

Officer Bank Of America / said i was credited 10.3 million dollars

Ea
earnest e brown on Dec 22, 2012

mr.brenake officer of bank of america{aid send 185.00 to Peter Nweke, nigeria, city Abuja bak of america. And they would credit my account for 10.3 million dollars.

Bank Of America / harassing phone calls

Di
Disabiled Woman on Dec 21, 2012

The company started calling me today twice, I am disabled and have an attorney and I am waiting for me court date and I cannot pay right now, The Bank of America has had a letter filled in court about this. They do not have to call me and harass me at Christmas. They know the story. I...

Bank Of America / reverse mortgage scam

El
Elaine J. Campbell on Dec 21, 2012

Do Not Acquire a Reverse Mortgage with this Bank. They will try every trick in the book to shove you into foreclosure. I was $39.00 short on my property tax payment; I took my payment amount from the County website, not knowing it is not kept current. Bank of America had my payment of...

Bank Of America Mortgage Loan / delay of processing refinance loan

Pa
Paula Carlson on Dec 5, 2012

I have had a refinance loan in process with bank of america since august 1, 2012. The loan still isn't ready to close and there something wrong. I think that it is quite possible that the slow process has nothing to do with incompetence or complacency at the bank but something else...

Bank Of America / illegal fraudulant lien

1f
1Fisher77316 on Oct 25, 2012

Bank of America filed an illegal fraudulent lien on my property. I bought a waterfront home site in October 2007 with clear title and title insurance. In 2010 I paid off the property and built a house paying cash . In October 2012 I sold the home and scheduled a closing for October 30...

Bank Of America / involentary account closure

St
steve Lond on Oct 13, 2012

I have received a letter from bank of america telling me that they are closing my account which I have had for over 20 years, I had more than the required minimum amount at all times, why is this happening?

Bank Of America / bank of america home loan modification program

Eq
eqsinc on Oct 10, 2012

I have been trying to get a loan modification for almost 2 years now. It started when the film and TV writers went out on strike and I was out of work for almost 8 months. This was about the same time when the economy crashed and the housing market also crashed. I got some work at the Art...

Bank Of America / legit cash rewards stealing

No
notu10 on Oct 6, 2012

Bank of America issued me a cash rewards card in 2011 when my credit score was low. I was using the card for over a year and made payments on time every month. Sept 2012 i sent over a pyment to pay out my balance. A week after the bank recieved my payment and my balance was piad they sent...

Bank Of America Survey / millward brown and decipher, inc false reward

Ly
Lyana2012 on Oct 4, 2012

Deceiving message about $20 Amazon reward for the Bank of America survey completing. Possible phishing site. The survey's site: http://t2.ktrmr.com/surveyr.aspx?i.project=F646E&s=GEN24&id=1&chk=000&pid=plawRQymnQ&Seg=1&Mod=XX&BOAPid=21377990

Country-Wide Insurance Inc / claims

Ph
Phong Nguyen on Oct 1, 2012

I feel sorry for anyone that has to deal with this company when it comes to a car accident. Their staff are a bunch of attitude driven people with zero competence. I had a car accident in 8/15/2012 and reported the accident the same day to the Country-Wide. After dispatching me to get my...

Bank Of America / stay away from these guys

Bi
Bivkey on Sep 20, 2012

After refinancing we were bought by Bank of America and like millions of people we hit a bump with our payment and asked if we could modify our mortgage, after a few months they agreed and a few more we signed the papers . As of now its been 17 months an thy say were still on trial...

Bank Of America / health insurance/premiums

Fu
FuchsiaBeadGirl11 on Sep 10, 2012

I just received my spouses 2013 Health Plan Review for BoA, and it is little to be desired. The largest bank in America of course has to justify all these new rules due to supposed increased costs at 9% annually. They are making it impossible for the average consumer to obtain health...

Bank Of America / refinancing closing date

Em
EMer2715 on Sep 6, 2012

I applied for home refinancing April 06, 2012 with Bank of America. I was told the process would take around 6 weeks. I hand carried to the bank all necessary documents. My case was transferred to 4 different processors. I contacted my refinance officer and had my case expedited to a...

Bank Of America / bad and inefficient customer service

Am
amberlxy on Aug 29, 2012

Ok, Bank of America officially sucks. I'm an international student who opened an account with bank of america because it seems so established.Boy, i was wrong. While on summer break in Singapore, BOA closed my account without any prior notice. When i called them about it, i wa...

Additup By Bank Of America And Macys.com / denied in cash back

Ca
CAsunshine on Aug 28, 2012

From now on i hate additup and macys.com!!! I find making purchases using your system absolutely nontransparent and prone to abuse!!! this is the only website (macys.com) i used who didn't make cash back on time first time and the second time they didn't make any cash back at all and...

Bank Of America / misleading information

Le
Leo M.Gonzalez on Aug 23, 2012

Struggling with making home payments. At first I was doing good and giving more than required payment and was also able to refinance. In 2005 my husband died in accident and started having trouble making payments on time received letter for modification plan in 2010 and for 6 months giving...

Bank Of America / over drafted

Si
silviaz145 on Aug 22, 2012

I got ripped off by Bank of America!!! There is six $35 over drafted fees showing in my check account today, and i called them yesterday and asked about why is there so many over drafted fees and the guy told me because of some banking error and will refund all the fees for me and required me to...

Bank Of America / Home Loans / can't ever speak to a person

An
ANN KELLY on Aug 21, 2012

I get these letter from bank of america with a contract person's name and phone number if I need to speak with someone. Well I can call for days and leave message after message and no return calls. What kind of service is this when you are trying so hard to take care of business and no one...