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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
Charlotte
North Carolina
United States - 28255-0001

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Bank of America Corporation Complaints & Reviews

Bank Of America / loan modification declined

Ho
home sweet home on Jul 5, 2012
Aug 2008, Our American dream became a reality when our then 2 year old and 3 year old ran into our new home as if it had always been theirs. Late 2008, Mother-in-law moves in, with living, dental & medical expenses. 2009…I get a 15% paycut. My work hours change by more than 3 hour...

Bank Of America B Of A / cancelled credit card and ruined my credit rating

Di
Diane in SA on Jul 1, 2012
I have had 3 checking accounts and a credit card at B of A for years. I have had 2 of the bank accounts on electronic statements, and at their constant online prompting, clicked to have the 3rd bank account converted to electronic statements - which go to an email account I don't...

Bank Of America / safe deposit box moved and cannot get contents back after 2 months

Ma
Mark McLewin on Jun 22, 2012
Bank of America closed my branch without much notice. I was traveling and returned to find it closed without any notification from them. They claim to have sent notice. I have never seen it. I had a safe deposit box at the branch. Employees opened my box, supposedly inventoried it and sent...

Bank Of America Credit Card / online banking error

No
not happy in oregon on Jun 20, 2012
I have used Bank of America's online banking for my credit card for several years. It has always been reliable for the information. However, last month when I checked to see that I had already submitted my payment (balance in full), their system reflected no pending payment and no...

Bank Of America / sudden service charge on low balance

Ch
cherry3736 on Jun 20, 2012
My mother is a senior city with very low monthly income from Social Security. When she opened her bank account with BOA in 2009, she was told that no fees would be charged on her saving and checking. Since last November, Bank of America started to charge $15 or $25 (depends on which month...

Bank Of America / world points ripoff

De
Desert wolf on Jun 11, 2012
I've had an account with this bank for many years, always pay on time, almost always the full amount, and had been satisfied. I was approached to change my account to a World Points account where I would earn a point for every dollar I spent, sometimes 5 points during certain...

Bank Of America / fraud

Nf
nfp on Jun 1, 2012
This bank is horrible. I filed to modify my mortgage over a year ago and they still haven't processed it. I call and if I do get through to someone they tell me i have to go through a bank manager they can't give me information. when ever i try to call the manager they rarely...

Bank Of America / bank accounts

Su
Suzanne D Johnson on May 30, 2012
We have been bank of america customers for the past two years or so. Since then we have lost ALOT of money due to fee's. Bank of America has charged us money for transfering money from one account to another, They make transfers and then charge us. I had to run to the store yesterday...

Bank Of America Mortgage / loan modification fraud

Pi
picobill on May 24, 2012
I was injured in 2008 and kept working til March 2009 when I had to go on Workmans Comp, I contacted my then Mortgage holder Countrywide and they gave me a 2 month grace on my home loan. Unfortunately my Dr told me I would be disabled probably for the rest of my life. I again contacted...

Bank Of America / giving my info to my husband and he is not on the card

Oz
OZMAMA on May 16, 2012
I do not know how but I was 8.00 late to my boa card. I am the only one on the card and I was not e. Mailed or mailed or called about it. 1 week befor the new bill was do my husband got a call from boa and they told him all about my 2 cards how much I have on them and how he could find out...

Bank Of America / scam

La
lakieda on May 11, 2012
on 5/09/12 i recieved a call from someone named sandra (718-502-6930) she said i was appoved for a goverment grant for 50, 000 dollars, that her superviser would call me the next day before 12 noon i recieved that call from (469-212-7683) on 5/10/12 when i spoke to him he said they would...

Bank Of America / lying thieves

Bo
BOA/ATT/COMCAST=Suck on May 8, 2012
So I sell a car. BOA asks me to fax them the title and registration. I have 3 conversations with the loan officer, and never does he ask me what name he should disperse the check to. I sell the car and the buyer gives me a BOA check with my name for $1, 000 more than I sold the car for. I...

Bank Of America / bank of america was determined not to help me and came up with excuse after excuse to discourage my request

Ma
Mariss on May 3, 2012
I have been in that process for over 2 years. Send the documents over and over and over. Then declined for not sending them. It is a joke. They do not care about there customers period. If you are in that process. Just give up. You will not get help. You will not get an answer. They will...

Bank Of America / deed in lou

Ge
gemo on May 3, 2012
Senores el banco de las pesadillas de america, dicen ayudar pero lo que hacen es robarte el dinero y luego te quitan la casa tienen otras companias que tanpoco saben ayudarte te prometen ayudarte a salir de la casa y lo que hacen es llevarte a punto de la desesparacion te envian un...

Bank Of America / deceptive modification practices

Ra
Raide on May 2, 2012
I am a senior citizen who In November 2008 got a mortgage loan with country wide and the loan agent forged my signature on additional loan applications changing my 30yr. Fixed with payment amount $1480 to $2330 dollars after feeling pinched to make the payment BoA incurred the loan willing...

Bank Of America / they avoid my calls and they never answer my calls

Rg
Rgene on May 1, 2012
My odessey started with an ill-advised mortgage refinance through Countrywide 5 years ago. Three years ago Bank of America “assumed” that loan and the nightmares began. Unfortunately about that same time my business was victimized by an individual that embezzeled a significant...

Bank Of America / Car Loan / car loan delayed payment

Da
DannyVan on Apr 26, 2012
I decided to pay off my car loan and delayed the last payment while I liquidated some assets to pay off my loan completely. I called Bank of America and advised them of my intention and to let them know that my payment would be late. I was able to make a payment before I paid off the...

Bank Of America / credit card closer

Re
redwdogg on Apr 25, 2012
What can I say except that I am very disappointed with Bank of America. I have been serving in the military for 18 years now and during that time I have had a credit card with BOFA 14 years of it. I have not once from what I can remember being late or overdrawing from this credit card at...

Bank Of America Foreclosure Complaint / duplicate foreclosure-failure to investigate

Ka
Kat in Distress on Apr 24, 2012
I am at my wits end because I can't stop a foreclosure of a property I once had a loan for that was already foreclosed in 2009. I even have the 1099-A form from the federal national mortgage association stating they acquired the property on September 15, 2009 and I have written thi...

Bank Of America Loan / this is the worst company ever

Er
Eritaloe on Apr 18, 2012
During June 2011 I feel behind on my mortgage because of because of car repairs and Bank of America called me everyday about six or more times per day harassing me about making a payment. After constant calling I requested a loan modification and the representative took my information over...

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