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Bank of America Corporation Customer Service

863 Reviews

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

23 8
1 0
+1 315 724 4022(International)
3 4
+1 757 677 4701(Credit Card Issues)
0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America, Wakefield, MA / untruthful information

Marilyn S. on Aug 30, 2013

Ben Christopher (mortgage loan officer, NMLS I.D.# 179356) was approached by my brother in June 2013. My brother had just finished paying off his chapter 13 bankruptcy and was waiting to receive the official document showing that he had successfully paid it all off. (Note: the death of hi...

Bank Of America Nmls#179628 / charged for bank mistake

Erika Paredes on Aug 16, 2013

Bank of America provided to us the wrong closing amount for the refinancing of our mortagage (we owed less than the amount which was provided to us), and realized their mistake after the closing of the same, so Bank of America scrapped (?) our signed and notarized paper and required us to...

Supposed Bank Of America / phishing attempt

ringel2013 on Aug 6, 2013

received call from 877-430-1434. Woman indicated that she was from Bank of America and wanted me to share information with her about my account in order to verify who I was sp that she could then tell about an issue with my accounts. I asked her how I could tell who SHE was and she said...

Bank Of America / bank teller jessica cheater

Supercop260 on Jul 30, 2013

Me and my boyfriend have a business for 5 years together we have been going to this bank branch for 2 years now everyone new us there as together we have 2 accounts there mine and his for business. Well about a month ago I found out that a bank teller has been cheating with my boyfriend...

Bank Of America / modification violations

Tomeeka Carr on Jul 15, 2013

I have been trying to get a modication for over a year now. I have submitted the same documents several times to Bank of America. Every time I am told all of my documents are in I get a new account manager and the new manager is missing documents. Can someone please help me I am afraid I...

Bank Of America Short Sale / short sale

KCSpiess on Jul 13, 2013

had a mortgage with Bank of America. In Mid-August 2011 I was let go from my job. From September - December 2011, I had conversations with Bank of America for loan modification due to my unemployed status. In January 2012, when I did not receive the paperwork for the loan modification...

Bank Of America / closed a court ordered cd account without permission

windyweather on Jun 27, 2013

My daughter had a CD account opened for her through attorneys due to a settlement in a personal injury claim in 2000, not to be accessed until she turned 18, which was yesterday. This account was set up so that only with a court order could it be accessed. Yesterday on her birthday we went...

Bank Of America / falsey accused of check fraud

Payn on May 25, 2013

So I opened my first checkings and savings account. After a few short months I was informed that my account was being closed... Apparently someone had deposited a check endorsed to me into an atm under my account without a debit card was allowed to remove $300 of the $1, 000 the check wa...

Bank Of America / predatory lending practices

S.M. Frisco TX on May 15, 2013

Bank of America is both predatory and an unethical institution. They have only one agenda, to target the exact people they are supposedly trying to help. There is not an incentive for them to preform modifications because if you have PMI and you have made payments on your home for several...

Bank Of America / failure to return funds

Sarah Schoenbachler on May 3, 2013

Bank of America deposited over $1000 of my money, in my name into another account. The account number between the third party depositing the money was some how incorrect and off by 2 digits. Bank of America does not confirm the name of the person receiving the money and the account number...

Bank Of America / corruption & racism

User4987234 on Apr 29, 2013

Dogged by lawsuits for the past four years, now has another one on its plate – and this one may gain the most exposure in racist Augusta Georgia: Racism, corporate corruption, securities fraud lawsuit accusing Corp Chief Executive, the Augusta Branch Staff- discriminating against ...

Bank Of America / : false advertisement/fraud

lisah187 on Apr 17, 2013

Date: 4/17/2013 Dear Sir/Madam: Re: False Advertisement/Fraud Please be advised that I am submitting additional information and proof that the attorney hired by Bank of America placed an ad in the Times Picayune newspaper on March 27, 2013. This ad was actually placed in the newspaper...

Bank Of America Home Loan / fraudulant forclosure

dtileman on Apr 12, 2013

My house was forclosed on back in 2010 i recieved letters stateing that a auction date had been set and that if i wasnt out by sept of 2010 that sheriffs would be there to kick me and my family out i had been told by boa that i had no options as i did not qualify for home mod and it was to...

Bain Capital And Bank Of America / securities fraud, mortgage fraud

The White light on Mar 22, 2013

. Research the courts documents for Satisfaction of Mortgages and refinances lines of credit as well as reverse Mortgages. If they are willing to walk away from millions it is because they are scared to be discovered for the billions they have hidden all this time. 3 billion is nothing...

Bank Of America / account closure

ELickerent on Mar 10, 2013

Received letters from b of a advising our business had 21 days to close all of accounts. This included 2 business checking accounts. 1 personal account and the companies profit sharing and trust account. There was no explanation given by the local management and a recorded message when we...

Bank Of America / freddie e. boatfield deceased

donna boatfield bishop on Feb 12, 2013

Home equity loan 031528039. Estate of freddie e. Boatfield. Letter of testimentary 1/31/13 from executor james johnson. Results-sucess. Donna boatfield bishop 4101 reynolds rd pays the loan of over 5 years now. Called 1-800-293-8157 as told by douglas branch still told cant discuss the...

Bank Of America / short sales

iris fergusn on Jan 24, 2013

I purchased my home at 55, 000 in 2008. At that time I struggled for several months to make my mortgage payment, and was also hit with some medical payments that I did not expect (The cobra payment was more than twice what I was paying when employed). I knew I would have to sell my home to...

Bank Of America / gold option credit line

StaciSayre on Jan 23, 2013

I took out the Gold Option Credit Line to pay off some hospital bills in 2006. The loan was supposed to be paid off in 2014. About a year ago I noticed that the principle amount on the account was not getting smaller. I called and was told that "something" happened in 2007 to change the...

Bank Of America / customer service

tysondog on Jan 4, 2013

i have been going to this same branch since 06. this branch is where they train so there is always new faces. the biggest problems with this branch is the slowness and the tellers calling you up to the counter but there ready for you yet so they keep you standing there waiting. one older...

Bank Of America / mortgage fraud

Joe.MD on Jan 3, 2013

To all consumers debating getting involved in a hamp program. Don’t do it! The below letter was sent to the maryland attorney general’s office detailing bank of america’s (Boa) fraudulent activities involving my hamp mortgage modification. The attorney general’...