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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

+1 800 432 1000(English) 20 6
+1 800 688 6086(Spanish) 0 0
+1 315 724 4022(International) 3 4
+1 757 677 4701(Credit Card Issues) 0 0
Work days:
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America / home loan modification scam

starblueeyes on Apr 20, 2014
January 2014 I applied for a home loan modification with Bank Of America to try to get my mortgage payments lowered. I got behind on my bills and I knew I would NOT qualify to refinance. They had me fax, mail, and fax documents while the entire time they were assuring me that things look...

Bank Of America / partial land release

JohnTerri on Mar 31, 2014
I have been attempting to obtain a partial land release. We have 40 acres and want to sell 35 of the farm land. We have an equity loan with Bank of America and need them to authorize a release and tell us what requirements we must meet to do so. Our primary mortgage holder (Citicorp) ha...

Bank Of America / make home affordable program

sjarcher on Mar 28, 2014
We applied for the making home affordable program. What a night mare. We applied over 2 1/2 years ago, still at step one. We have sent the paperwork the same paperwork over and over again. Won't let us talk to a supervisor. We have some case worker that calls every 7 days to say it i...

Bank Of America / unscrupulous business practices

Bob Suchyta on Mar 14, 2014
We had a pipe burst the Sunday before Thanksgiving, 2013. AAA handled the insurance end, and was so poor that we had to hire a public adjuster to force them to pay for the damages. Of course, as holder of our mortgage (originally through Countrywide), BofA was listed as co-payees on the check...

Bank Of America Mortgage / fraud / credit tampering

We gave back our house in Sept. 2008 rec'd our Deed of Lieu in 2012 when Bank of America sold the house to a Bank in New York in Feb. 2012 never telling us of the sale; we found out when we went to Kingman, AZ, treasury's office and paid for the copy showing the house was sold...

Bank Of America Credit Card / credit card declined

Cecil Frost on Feb 13, 2014
I live in North Carolina. My card was declined in Tennessee (an adjacent state) because BOA decided I was "out of my area". I called and told BOA that I was going to be traveling cross-country and in Mexico. They agreed to let me out of my playpen. On the 6th day in Mexico my card wa...

Bank Of America / international wire transfer

BofAripoff on Jan 22, 2014
Bank of America steals money from every international wire transfer they process for their account holders. The way the scam works is that they do not conduct international wire transfers in dollars. They convert the dollars into the foreign currency at a very unfavorable rate for the...

Bank Of America / closed my account

josiep33 on Dec 22, 2013
on 12/17/2012 deposited a ck for my sale of hottub. just to be sure i waited for it to clear to release my item. when it did not clear i called the bank they told me the check was fake and closed my account. They did not give me the funds so I asked if I could open a new one since I contacted...

Bank Of America / identity theft internal employee theft other employees covering up the fraud

Traci C on Dec 3, 2013
I started conducting business with the Middletown, Ri branch in August. Since then I have had thousands on top of thousands of dollars stolen in fake ACH debits, deposits that have gone missing erroneous withdrawls and more. I have brought this to the attention of the executive offices and...

Bank Of America / hold payments out/don't apply to account

Tiper on Nov 14, 2013
Ever since Bank of America took over Countrywide they have been holding our payments out and now say we are 26 payments behind. I have proof we are not that far behind. The statements they send show something called miscellaneous in which they refuse to explain. All my payments are showing...

Bank Of America / foreclosure of mortgage

Cybrkat on Oct 2, 2013
In Sept 2011, my father was diagnosed with lung cancer. He owned a 40 thousand dollar rental property in Conyers, Georgia since 2005. He was always current with his mortgage. Shortly after the purchase the taxes went way up and the property made no profit. He still paid the mortgage. In...

Bank Of America / winnings from sweepstakes

M.phillips on Sep 18, 2013
I, have receive a phone call by Mr Mark Benit, who is saying that he works for Bank of America, and the bank receive funds from America pch sweepstakes & I, have won . And I, need to claim the money . It is here with our Bank, and why have you not claim it . This is the number he gave me...

Bank Of America / dual power of attorney

Sandra Crowell on Sep 13, 2013
I was told at Bank of America that the dual power of attorney that I have for my mother would not be honored next time I tried to use it for my mothers banking purposes. They want me to have their own paper work notarized which is called " CA-Signature Card Addendum Power of Attorney"...

Bank Of America, Wakefield, MA / untruthful information

Marilyn S. on Aug 30, 2013
Ben Christopher (mortgage loan officer, NMLS I.D.# 179356) was approached by my brother in June 2013. My brother had just finished paying off his chapter 13 bankruptcy and was waiting to receive the official document showing that he had successfully paid it all off. (Note: the death of hi...

Bank Of America Nmls#179628 / charged for bank mistake

Erika Paredes on Aug 16, 2013
Bank of America provided to us the wrong closing amount for the refinancing of our mortagage (we owed less than the amount which was provided to us), and realized their mistake after the closing of the same, so Bank of America scrapped (?) our signed and notarized paper and required us to...

Supposed Bank Of America / phishing attempt

ringel2013 on Aug 6, 2013
received call from 877-430-1434. Woman indicated that she was from Bank of America and wanted me to share information with her about my account in order to verify who I was sp that she could then tell about an issue with my accounts. I asked her how I could tell who SHE was and she said...

Bank Of America / bank teller jessica cheater

Supercop260 on Jul 30, 2013
Me and my boyfriend have a business for 5 years together we have been going to this bank branch for 2 years now everyone new us there as together we have 2 accounts there mine and his for business. Well about a month ago I found out that a bank teller has been cheating with my boyfriend...

Bank Of America / modification violations

Tomeeka Carr on Jul 15, 2013
I have been trying to get a modication for over a year now. I have submitted the same documents several times to Bank of America. Every time I am told all of my documents are in I get a new account manager and the new manager is missing documents. Can someone please help me I am afraid I...

Bank Of America Short Sale / short sale

KCSpiess on Jul 13, 2013
had a mortgage with Bank of America. In Mid-August 2011 I was let go from my job. From September - December 2011, I had conversations with Bank of America for loan modification due to my unemployed status. In January 2012, when I did not receive the paperwork for the loan modification...

Bank Of America / closed a court ordered cd account without permission

windyweather on Jun 27, 2013
My daughter had a CD account opened for her through attorneys due to a settlement in a personal injury claim in 2000, not to be accessed until she turned 18, which was yesterday. This account was set up so that only with a court order could it be accessed. Yesterday on her birthday we went...

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