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Bank of America Corporation Customer Service

853 Reviews

Bank of America Corporation

100 N Tryon St.
Charlotte
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

23 7
1 0
+1 315 724 4022(International)
3 4
+1 757 677 4701(Credit Card Issues)
0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM
Plus

Bank of America Corporation Complaints & Reviews

Bank Of America Corporation / edd debit card

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Deenie Davis on Nov 14, 2017

I live in Northern California. BofA used to have several banks in our area which they closed. It would now take at least 3 hours to reach their nearest ATM. Now people receiving unemployement and disability are forced to use other bank's ATMs and pay their fees. EDD should cancel contract...

Bank Of America Corporation / charges withdrawn.

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Jade Kilgore on Nov 11, 2017

I have 2 unauthorized charges. One in which a check is written to BOA on 10/16/17 for $100.00. See attachment. My statement makes no indication why BOA wrote a check to themselves. Additionally, I have a pending NTTA charge of $40.00 that I did not authorize dated 11/10/17. They asked if i...

Bank Of America Corporation / my mortgage delinquent payment ending 228884536

Ge

Show this comment to Lawyer Ashley Leigh Pope, so you can finish finding ways to steal money from your customers. Dear Bank of America Support Team, first I want to finish where I left off, after Bank of America representative slammed the damn phone in my ear after asking for proof of my Oct...

Bank Of America Corporation / why does it take 10 days to two weeks for a check to clear!?

Bo
BoA 5ucks on Nov 6, 2017

I was assured that after my first deposit, which took 2 full weeks to clear, I would never have to wait on another check to clear like that. I was told it would be quick like my other competent banks, deposit a check and all the money clears within a business day or two... I carefully made...

Bank Of America Corporation / my checking account was closed without telling me

Ka
Kathleen Atkinson on Oct 30, 2017

I opened up a Bank of America checking account on October 25, 2017 and deposited $30. Everything went great and the lady Evelyn San Diego was extremely nice. Was looking forward to depositing my cash assistance from my state when the funds came in. Today October 30, 2017 I went to go log...

Bank Of America Corporation / checking account

Ha
hai2018 on Oct 25, 2017

In May 17, 2017, I requested a $400.00 claim and Bank of America refused to return it to me because s.f. superior court had made fraud. In 9/10/2016, I had open my claim with Bank of America and in June 16, 2016, I open a claim again because I did not see it started my claim. My claim...

Bank Of America Corporation / checking account

Ha
hai vuong chi on Oct 24, 2017

In May 17, 2017, I requested a $400.00 claim and Bank of America refused to return it to me because s.f. superior court had made fraud. In 9/10/2016, I had open my claim with Bank of America and in June 16, 2016, I open a claim again because I did not see it started my claim. My claim...

Bank Of America Corporation / checking account overdraft fees

Tu
Tunisia Offray on Oct 23, 2017

I am writing this email to file a complaint to your company for excessive overdraft fees and misleading on-line banking information as it resorts to available balance information. I recently opened my account with bank of america I am a small business owner and I wanted to establish myself...

Bank Of America Corporation / checking account

Ha
hai2017 on Oct 23, 2017

In may 17, 2017, the bank refused to return money back (attachment #1)to me after I have requested a reopened claim #160313100311, with fraud unit. It was a fraud by SF Superior Court and I cancelled my card ending in-3859. I have made a complaint with attorney general(complaint#697838)in...

Bank Of America Corporation / horrible new policy that will help them lose many customers

Kw
Kwikvin on Oct 15, 2017

It was bad enough Bank of America charged the person cashing the check $7 for every $100 On checks from a business to a person. Now they are doing it on person to person checks? Don't they know that's going to make their checks one of the most undesirable forms of payment. Basically if...

Bank Of America Corporation / deposits

To
Toni Brewer on Oct 12, 2017

This is my second complaint. My name is [removed] acct [removed]. I have been depositing payroll checks since April, holds have been placed since then, a couple of months I understand, but this is excessive. I have gotten ALOT of misinformation. For a few of my recent paychecks I was able...

Bank Of America Corporation / claimed money

Le
Lekhaz on Oct 7, 2017

I filled a claim like two weeks ago about two different transactions made on my account (***8512) with the amount of $89.95 and $89.95 and the claim no is 170928110159, and those money was returned to my account, and I was issued new ATM but to my biggest surprised, I woke up this morning...

Bank Of America Corporation / checking deposits

Jg
jgonzale71 on Oct 6, 2017

I spoke to one of your representatives on the phone this morning (10/6/17) in regards to electronic checking deposits from a vendor. On Friday, 9/15/17, Check N' Go (vendor) deposited $255 to my Bank of America checking account. The deposit posted to my account on Monday, 9/18/17...

Bank Of America Corporation / account closure department

Ch
Chanman5623 on Sep 25, 2017

My family has had our business checking relationship with Bank Of America for almost 13 years. Our banking needs have been simple and our record impeccable. Out of the blue, we received a letter stating that our accounts would be frozen and closed within 60 days. There was no reason stated...

Bank Of America Corporation / payment deposit

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Valerie09 on Sep 25, 2017

My names are valerie and I made payment to this account bank name: hayden parker account number: 488070012572 routing number: 026009593 I made a payment on the 08/11/2017 at 09:10 am the sum of $7300 from bank of america in tennessee. Please I need to know why the receiver hayden parker...

Bank Of America Corporation / transaction holds

St
Stephanie Ritch on Sep 18, 2017

My son received a student loan check for school that Bank of America is placing on hold for over two weeks for no reason. Their excuse is there is a confidentiality reason, that it's on Wells Fargo's side. Well because B of A apparently can't do their job, I went in personally and spoke...

Bank of America / Simply awful

Jo
Josephine on Sep 8, 2017

The most terrible customer service ever. Does it actually exist? How many people work for you? Two or three? Maybe that would explain why you're so slow and answering emails takes you a month. Even if they reply, it's always scripted and nobody cares about the details. I'm so tired of...

Bank Of America Corporation / edd debit card

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S. L. Clemons on Aug 30, 2017

Subject: EDD Prepaid Debit Card Dear California State Senator's and Assembly Members.. As some of you may know! I am a former California State employee of the California State Senate and the California State Assembly. I am currently on Unemployment Insurance. I have a major issue with the...

Bank Of America Corporation / business banking

Ha
Hamid75 on Aug 29, 2017

I have business accounts with Bank of America. I did a payment to company 10 days ago at a branck in Dallas.", TX. The company did get the payment which is 25, 169.75 and the branch didn't do anything they destroyed my business I want to speak with some one look like no one cares about...

Bank of America / allowing checking & savings account fraud, then debit to my account without my consent

Bo
BOA Victim in Seattle on Aug 25, 2017

I filed a claim of fraud in regard to withdrawals from my checking & savings accounts which were not made by me. I filled out all the required BOA forms and filed a police report. BOA temporarily credited the charges to my account. Then their "Fraud" department reviewed my claim and...