Banfield Pet Hospital review: Cancellation of deceased pet

It appears from what I have read I am falling under the same rouse of canceling at any time is not the case. It also appears the OWP plans the money they are collecting even after the animal has passed is going into their coffer of funds. They also kept saying for services used, when my pet only went 1 time in the current year. It is disappointing and I can't seem to find the print of the agreed contract with any stipulation of cancelation and what is considered services rendered. Maybe the common allusion is believing it is a service like insurance to help cover the high expense of pet care, Like auto insurance pray not to have an accident and when you do you get canceled after filing a claim. Although I appreciate the help with the high costs. I do resent paying for a pet that no longer exists.