Bagger Bagsbaggage have been damaged by your team

E
This review was posted by
a verified customer
Verified customer

Dear Team,

This is Etha Jogish Kumar traveled in Airasia flight no1458, PNR GW6T6G seat no 28D on 02nd May 2018. And here by i would like to inform you that my Luggage Bag have been damaged fully by your team staff which i have attached picture once you can see and even in the flight i thought to use the Toilet but as if out of 4 toilet i have noticed that two where not working and had kept a seal saying not to open. Is this all happening in your airasia flight regularly.
Kindly do revert to me ASAP.

With Regards
ETHA JOGISH KUMAR
[protected]

baggage have been damaged by your team
baggage have been damaged by your team
baggage have been damaged by your team
baggage have been damaged by your team
baggage have been damaged by your team
baggage have been damaged by your team
baggage have been damaged by your team

Responses

  • Complainant20091 May 03, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Etha,
    The airline must accept the claim on damaged baggage not later than 7 days following the flight arrival.
    You can do it at the air carrier site:
    name, address of passenger
    flight number, rute
    reservation or ticket number
    Define the amount of claim in Rs
    your account
    Make the copy of the baggage tag (with number, airport codes, weight) enclosed.

    Usually air carriers pay small amounts in vouchers in 15-20 dayd.
    if "not", you can claim to the Directorate general of civil aviation and/or to the custoners' court.
    Regards,
    aryan{at}vivaldi.com

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.