Orion Powersports’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of off-road enthusiasts are dissatisfied with their vehicles.
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150xl
This is a company that sale really [censored]ty bike and have even [censored]ter customer service I wouldn't recommend Orion to anyone I I'm about to sue this company I bought the 150xL one enduro paid for work prep to have them assembled the bike and the damn the start falling apart day one I have all documents of email about my complaints back and forth with them I've email the website and been reaching out to the on the Facebook page this is a very hard company to get in touch with about issue with your bike I wasn't even trying to get my money back just parts to fix the bike the never had an replacement engine ever on the site I order exhaust pipe back in aug 2021 it June 19 2023 and I haven't gotten a call about my parts yet so basic a brand new bike is still still in the garage the can't be road I bought the bike Aug 9 2021 i started contact them same day and eventually start order parts from the by Aug 16 2021 same year and month they do not honest there warranty policy I'm seriously about to sue because they had my money for a couple years now time for this issue to be resolved don't give Orion any money the don't care about there customer all they care bout is your money
Desired outcome: At this point I need a trade in they discontinued the bike first year they it came out havent even road it's still new
Effortless Online Shopping Experience with Orion Powersports, But Small Payment Issue
Orion Powersports has a great online store, which makes ordering a piece of cake. I found it really easy to navigate through the website and find what I need to buy. The checkout process was also very convenient, although I did face a little snag. When I tried checking out with my Amex card, the website said that it would work, but it didn't. So, I had to call up their customer service team to clarify the issue. Turns out, they don't accept the Amex card. It wasn't a major inconvenience, but I think it would be better if they update their website to avoid such confusion in the future. Overall, I'm happy with my purchase, and I would definitely recommend Orion Powersports to my friends.
Terrible Customer Service: Avoid Orion Powersports at All Costs
Orion Powersports ain't no good. Can't get nobody on the phone and don't even know who they are. All they care about is grabbing your cash. If you get a busted bike, they don't do nothin' but tell you to handle it with the shipping company. Ain't no help comin' from them. Honestly, save yourself the hassle and keep away from these fools. Ain't no customer service to speak of. If I could, I'd give 'em a square zero stars.
Is Orion Powersports Legit?
Orion Powersports earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of Orion Powersports's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Orionpowersports.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Orionpowersports.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Orion Powersports as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Orionpowersports.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on orionpowersports.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Orion Powersports's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- Orionpowersports.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The orionpowersports.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Orion Powersports. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Orion Powersports: Great Prices with Excellent Customer Service
Orion Powersports is an awesome place to buy a brand new dirt bike for an incredible price. I went on their website, orionpowersports.com, and found the perfect one for me. The only problem was that after I received it, it seemed like they didn't tighten the spokes like they said they would, which caused my tire to be completely out of balance. Not only that, but I also didn't receive my oil like I was supposed to.
After riding my new bike for about twenty minutes, it started bogging and I had to run it on half to full choke. It was a real shame because I had high hopes for this bike. However, I do have to give it to Orion Powersports for their customer service. They were able to resolve all my issues and made sure I was satisfied with my purchase.
Despite the setbacks, I would definitely recommend Orion Powersports as a great place to buy a dirt bike. Just make sure to double-check that everything is done properly before riding, and if there are any issues, don't hesitate to contact their customer service team.
Orion Powersports: Unreliable and Unaccountable in Shipping Practices
I did my research and saw some complaints on Better Business Bureau regarding Orion Powersports. I am experiencing the same problem as some others. I ordered a $10 part and I am still waiting for it to arrive. The issue now is that they are blaming the shipper for the part being broken. It's unbelievable how they are refusing to take responsibility for a broken part even if there is a picture showing that shipping couldn't have caused the damage. It's a typical fly by night business practice that really puts me off.
Mixed Experience with Orion Powersports: Easy Navigation & Good Products, but Disappointing Customer Service
in their report, but Orion Powersports didn't care. It was frustrating and I had to go through a whole ordeal just to get a damaged product refunded.
Besides that issue, their website was easy to navigate and had a good selection of products. I appreciated that they had detailed descriptions and pictures of each product so I knew what I was buying. The prices were also reasonable compared to other websites and retailers.
Overall, I would consider buying from Orion Powersports again in the future but only if I felt confident that the product would arrive undamaged or that the company would handle any issues with professionalism and efficiency. If you decide to order from them, just be aware that there may be some bumps in the road and make sure you have all the necessary information to file a claim if needed.
Orion Powersports: A Total Joke Consumer Review
Orion Powersports should be called "Orion Power Problems". Don't waste your time filling out the Klarna credit app. It's a total joke and waste of your time. When I tried to pay with my debit card on their app, I ran into some issues. I was so frustrated that I had no other option but to use Paypal to complete the purchase. As if that wasn't bad enough, Orion's app showed a higher price than what it should be after taxes and shipping were removed. It felt like I was being misled and I wasn't happy about it. Despite all the frustrations, I finally completed my purchase and I'm excited to receive my bike. I may even order more bikes from Orion Powersports in the future.
Great Bike, Slow Customer Service for Replacement Parts
Bike been ridden great, it came with all the stuff you would need, and delivery was fast too. Seems pretty sturdy and well built too. My son absolutely loved it. Only downside is that some of the cosmetic parts were damaged. Coulda been cuz of shipping or maybe they just sent it out that way. I told the people at Orion ‘bout the damaged parts, but I still haven’t gotten any of the replacement parts. And it’s been over a month since I told them, ever since July 27th. If it wasn’t for this issue, I would have given them 5 stars for sure.
Orion Powersports: A Frustrating and Unreliable Experience
I recently bought a bike from Orion Powersports (orionpowersports.com) and it wasn't quite what I expected. I paid for pro prep so that I wouldn't have any assembly to do and thought it would arrive ready to ride. However, it arrived missing some parts and wouldn't even start! I was pretty upset because I had put my trust in them to prepare the bike and now I was unable to ride it.
I tried to get my money back, but they refused. And to make things worse, I still haven't received the certificate of origin that I need to register the bike. Without it, I can't prove that I own it, and I definitely can't ride it. It's frustrating because I just wanted a fun new bike, and now I have this headache to deal with.
To top it off, Orion Powersports isn't so good at customer service either. They never answer their phone or respond to my emails, so I feel like I'm just stuck with this bike with no help in sight. I wouldn't say this is a trustworthy company to do business with.
Orion Powersports: Cool Bikes & Great Service, Except for One Thing
Yo, I gotta say, Orion Powersports is pretty cool. I was tryin' to snag a SSR70, but they were outta stock or something, so they sent me an Orion 21A 110 instead. It was kind of whack that the SSR70 was sayin' it was in stock, but whatever, you know how it is. They gotta update that availability quicker so people don't get mad like me.
Anyways, I gotta admit, the Orion 110 is sick! I copped a sticker kit for it to make it even cooler and now it looks really fly. My kid is gonna flip when he sees it. Plus, it's got some serious speed, even with my big ol' self on it. I'm 6'3 and 270 pounds, but it can handle me no problem. That's what I'm talkin' about!
Overall, Orion Powersports has got some tight products and I would definitely buy from them again. The only thing they gotta work on is getting their website updated quicker, but other than that, it's all good. Peace out!
Decent Bike, Poor Customer Service: My Experience with Orion Powersports
? But the positive thing is that the shipping was fast and my Dirtbike was otherwise in good shape. I had no trouble assembling or starting it, and it runs smoothly. There were a few scratches on the plastics but that's not a big deal. Overall, it is a decent bike for its price. However, I wouldn't recommend buying from Orion Powersports due to their poor customer service and lack of accountability. It's disappointing that they couldn't help me with the missing parts and broken lever. Hopefully they improve their customer service and follow through on their promises in the future.
Overview of Orion Powersports complaint handling
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Orion Powersports Contacts
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Orion Powersports phone numbers+1 (817) 350-4520+1 (817) 350-4520Click up if you have successfully reached Orion Powersports by calling +1 (817) 350-4520 phone number 0 0 users reported that they have successfully reached Orion Powersports by calling +1 (817) 350-4520 phone number Click down if you have unsuccessfully reached Orion Powersports by calling +1 (817) 350-4520 phone number 0 0 users reported that they have UNsuccessfully reached Orion Powersports by calling +1 (817) 350-4520 phone number
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Orion Powersports emailsinfo@orionpowersports.com99%Confidence score: 99%Supportparts@orionpowersports.com79%Confidence score: 79%
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Orion Powersports social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025





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