Orion Powersports
Reviews and Complaints

This is a company that sale really [censored]ty bike and have even [censored]ter customer service I wouldn't recommend Orion to anyone I I'm about to sue this company I bought the 150xL one enduro paid for work prep to have them assembled the bike and the damn the start falling apart day one I have all documents of email about my complaints back and forth with them I've email the website and been reaching out to the on the Facebook page this is a very hard company to get in touch with about issue with your bike I wasn't even trying to get my money back just parts to fix the bike the never had an replacement engine ever on the site I order exhaust pipe back in aug 2021 it June 19 2023 and I haven't gotten a call about my parts yet so basic a brand new bike is still still in the garage the can't be road I bought the bike Aug 9 2021 i started contact them same day and eventually start order parts from the by Aug 16 2021 same year and month they do not honest there warranty policy I'm seriously about to sue because they had my money for a couple years now time for this issue to be resolved don't give Orion any money the don't care about there customer all they care bout is your money

Orion Powersports has a great online store, which makes ordering a piece of cake. I found it really easy to navigate through the website and find what I need to buy. The checkout process was also very convenient, although I did face a little snag. When I tried checking out with my Amex card, the website said that it would work, but it didn't. So, I had to call up their customer service team to clarify the issue. Turns out, they don't accept the Amex card. It wasn't a major inconvenience, but I think it would be better if they update their website to avoid such confusion in the future. Overall, I'm happy with my purchase, and I would definitely recommend Orion Powersports to my friends.

Orion Powersports ain't no good. Can't get nobody on the phone and don't even know who they are. All they care about is grabbing your cash. If you get a busted bike, they don't do nothin' but tell you to handle it with the shipping company. Ain't no help comin' from them. Honestly, save yourself the hassle and keep away from these fools. Ain't no customer service to speak of. If I could, I'd give 'em a square zero stars.

Orion Powersports is an awesome place to buy a brand new dirt bike for an incredible price. I went on their website, orionpowersports.com, and found the perfect one for me. The only problem was that after I received it, it seemed like they didn't tighten the spokes like they said they would, which caused my tire to be completely out of balance. Not only that, but I also didn't receive my oil like I was supposed to.

After riding my new bike for about twenty minutes, it started bogging and I had to run it on half to full choke. It was a real shame because I had high hopes for this bike. However, I do have to give it to Orion Powersports for their customer service. They were able to resolve all my issues and made sure I was satisfied with my purchase.

Despite the setbacks, I would definitely recommend Orion Powersports as a great place to buy a dirt bike. Just make sure to double-check that everything is done properly before riding, and if there are any issues, don't hesitate to contact their customer service team.

I did my research and saw some complaints on Better Business Bureau regarding Orion Powersports. I am experiencing the same problem as some others. I ordered a $10 part and I am still waiting for it to arrive. The issue now is that they are blaming the shipper for the part being broken. It's unbelievable how they are refusing to take responsibility for a broken part even if there is a picture showing that shipping couldn't have caused the damage. It's a typical fly by night business practice that really puts me off.

in their report, but Orion Powersports didn't care. It was frustrating and I had to go through a whole ordeal just to get a damaged product refunded.

Besides that issue, their website was easy to navigate and had a good selection of products. I appreciated that they had detailed descriptions and pictures of each product so I knew what I was buying. The prices were also reasonable compared to other websites and retailers.

Overall, I would consider buying from Orion Powersports again in the future but only if I felt confident that the product would arrive undamaged or that the company would handle any issues with professionalism and efficiency. If you decide to order from them, just be aware that there may be some bumps in the road and make sure you have all the necessary information to file a claim if needed.

Orion Powersports should be called "Orion Power Problems". Don't waste your time filling out the Klarna credit app. It's a total joke and waste of your time. When I tried to pay with my debit card on their app, I ran into some issues. I was so frustrated that I had no other option but to use Paypal to complete the purchase. As if that wasn't bad enough, Orion's app showed a higher price than what it should be after taxes and shipping were removed. It felt like I was being misled and I wasn't happy about it. Despite all the frustrations, I finally completed my purchase and I'm excited to receive my bike. I may even order more bikes from Orion Powersports in the future.

Bike been ridden great, it came with all the stuff you would need, and delivery was fast too. Seems pretty sturdy and well built too. My son absolutely loved it. Only downside is that some of the cosmetic parts were damaged. Coulda been cuz of shipping or maybe they just sent it out that way. I told the people at Orion ‘bout the damaged parts, but I still haven’t gotten any of the replacement parts. And it’s been over a month since I told them, ever since July 27th. If it wasn’t for this issue, I would have given them 5 stars for sure.

I recently bought a bike from Orion Powersports (orionpowersports.com) and it wasn't quite what I expected. I paid for pro prep so that I wouldn't have any assembly to do and thought it would arrive ready to ride. However, it arrived missing some parts and wouldn't even start! I was pretty upset because I had put my trust in them to prepare the bike and now I was unable to ride it.

I tried to get my money back, but they refused. And to make things worse, I still haven't received the certificate of origin that I need to register the bike. Without it, I can't prove that I own it, and I definitely can't ride it. It's frustrating because I just wanted a fun new bike, and now I have this headache to deal with.

To top it off, Orion Powersports isn't so good at customer service either. They never answer their phone or respond to my emails, so I feel like I'm just stuck with this bike with no help in sight. I wouldn't say this is a trustworthy company to do business with.

Yo, I gotta say, Orion Powersports is pretty cool. I was tryin' to snag a SSR70, but they were outta stock or something, so they sent me an Orion 21A 110 instead. It was kind of whack that the SSR70 was sayin' it was in stock, but whatever, you know how it is. They gotta update that availability quicker so people don't get mad like me.

Anyways, I gotta admit, the Orion 110 is sick! I copped a sticker kit for it to make it even cooler and now it looks really fly. My kid is gonna flip when he sees it. Plus, it's got some serious speed, even with my big ol' self on it. I'm 6'3 and 270 pounds, but it can handle me no problem. That's what I'm talkin' about!

Overall, Orion Powersports has got some tight products and I would definitely buy from them again. The only thing they gotta work on is getting their website updated quicker, but other than that, it's all good. Peace out!

? But the positive thing is that the shipping was fast and my Dirtbike was otherwise in good shape. I had no trouble assembling or starting it, and it runs smoothly. There were a few scratches on the plastics but that's not a big deal. Overall, it is a decent bike for its price. However, I wouldn't recommend buying from Orion Powersports due to their poor customer service and lack of accountability. It's disappointing that they couldn't help me with the missing parts and broken lever. Hopefully they improve their customer service and follow through on their promises in the future.