Menu
CF Moto Customer Service Phone, Email, Contacts

CF Moto
reviews & complaints

Learn how the rating is calculated

1.2 18 Reviews

CF Moto Complaints Summary

1 Resolved
17 Unresolved
Our verdict: If considering services from CF Moto with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verify
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of CF Moto. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

CF Moto reviews & complaints 18

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest CF Moto reviews & complaints

ComplaintsBoard
S
11:00 am EDT

CF Moto CFMoto UForce 1000 Clutch problems

I have a new Uforce 1000 that is almost dangerous to back up dew to clutch problems. This is a common problem and is well documented. My biggest problem lies with the dealership. (Koster Equipment Franklin NC) They know that this is a problem so what they have done is buy an aftermarket clutch kit and will sell it to you for double what you can buy it online for and also add 90 dollars an hour to install it.

Desired outcome: Install a clutch kit and make my side by side safe again.

Read full review of CF Moto and 1 comment
Hide full review
1 comment
Add a comment
G
G
Greg Fultz
Grayson, US
Sep 05, 2023 4:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I recently bought a cfmoto 1000 ad well and it is unsafe and not pleasurable to ride at low speed. By reading all reviews I found the cheap clutch kit from the factor is the problem. However trying to work with the dealer who knew of this problem and never advised when I purchased. Couldn’t test drive in a small parking lot with other business in it as well/unsafe. They advised after speaking with cfmoto warranty they are aware of the complaint and should drive 100-200 miles for all part to breakin. Mine has 102. No luck there either. It is not warranty problem. However the also claim some throttle cpu adjustment in the future is come out soon. I’m stuck with a payment and something that you really can’t ride. Going speak with an attorney soon. See what happens. Oh by the way dealership Tristatemotorsports Ashland Kentucky. Beware buyers!

ComplaintsBoard
T
7:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto 2022 Adventura 650 entertainment buttons held on with double sided tape

I just bought the bike and it has less than 100 miles. I went to adjust the dash items using the buttons on the housing by the left mirror. The housing came off and inside the housing was double sided tape. I cannot believe that something like that is happening with quality. There is nothing to attach the housing( clamps or brackets)

I have ordered the new 800NK and I am worried if the quality starts like this on something new. I have 18 bikes in my garage and this is the first time I have seen something that is so inferior.

I hope that this was defect from the set up and not the build quality of the company

Desired outcome: I want the bike fixed. I have electrical tape holding it on the handle bars. You are just entering this market and cannot afford to have quality issues

Read full review of CF Moto
Hide full review
ComplaintsBoard
M
3:02 pm EDT

CF Moto ATV

I purchased a new CF Moto ATV May 20th 2023.Noticed the first time we rode it something was wrong with steering so the first day I had off from work I took it back to West side Honda in Evansville Indiana which was a week later. They have had a brand new 4 wheeler tomorrow will he a month and CFMOTO keeps giving us the run around about fixing it. We are paying on a 4 wheeler that we can't ride like I said we only had it for a week . I'm very disappointed with this company I would not recommend them.

Desired outcome: Would love for you to replace for same thing or our money back.

Read full review of CF Moto
Hide full review
ComplaintsBoard
T
5:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto CF moto U 800

I purchased a uforce 800 in 2021 from long shore cycle center in Florence / muscle shoals Alabama . I really loved my uforce and garage kept it. Serviced it according to manual. An oil leak developed at 300 miles use. That’s 300 miles in 1 year so you know I wasn’t riding it very hard.

Took it to long shore cycle center to perform the work. It turned out to be the main seal leaking. We were advised by long shore to to ask for a new engine instead of just a seal repair “because the unit was still so new.

The warranty company agreed to this and cf moto shipped a new engine a couple weeks later I got a call that cf moto shipped “the wrong engine” and they were waiting to make it right. Well after having my u800 at longshore for going on 8 weeks I went down there to talk In person.

Now I’m really not happy.

According to longshore it would probably take 2 plus months to get a new engine from cf moto. So now we’re back to getting a seal replacement.

Well I just paid this unit off, it has only 300 miles on it and it will have an entire engine rebuild. I’m really not happy with that. And it will have only taken 9-10 weeks to do it.

Desired outcome: I would like to see CF moto stand behind their product. I paid for a new u800 that’s what I want a new u800 not a rebuilt u800.

Read full review of CF Moto
Hide full review
ComplaintsBoard
M
4:40 pm EST

CF Moto cfmoto zforce 1000 sport

i recently bought a zforce 1000 through liquidisation so not deal its ex demo only had 300 miles on it runs great good condition found this has never been registered for the warranty its only 3 months old but cfmoto refuse to accept it for warranty yet in my eyes is new 2022 plated uk model now has 410 miles showing i have had various dealers try for me but hits a wall with answer no

Desired outcome: for them to accept its new and for warranty to be started in there own manual it states warranty can be transferred yet this has not even started

Read full review of CF Moto
Hide full review
ComplaintsBoard
G
11:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto C force 400

I boght it last summer after a month something was ticking in the motor they said they had to replace the motor so I went all last summer making payments and didnt get it back untill november and I was told to make it right they would give me a one year warrenty on the new one,2 months ago belt was slipping just to find out in the clutch area has oil leaking in it now they want to charge me for it to be fixed

Desired outcome: i would like cf moto to pay for the seal to get fixed my name is gary elkins

Read full review of CF Moto
Hide full review
ComplaintsBoard
B
6:59 pm EST

CF Moto cforce 500s 2019. peeps module

EPS just went out my atv only has249 miles none off road it should not go out faulty parts if you ask me. Should be recalled could have been in accident because of it. I think it is part of the recall that is now on going. I paid a lot of money for this machine for it to be going out with so few miles I am older and need this to plow driveway. I would expect it to last longer than this. I was told it will cost 900.00 for parts not to mention labor and travel to get to dealer it hasn't even got first 300.00 oil change so dissatisfied and disappointed we are on fixed income this is a hardship

Desired outcome: Replace part for free

Read full review of CF Moto
Hide full review
ComplaintsBoard
H
2:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto 400 ATV

We brought our new 400 atvs in April of this year. The first machine cluster went out and that spend 1 month in the shop till they could get parts and had to cancel our trip. Now the other machine is in shop for almost a month now for a rear seal. They are still waiting on parts for that from warranty. But yet I can go onto your website and have one to me in two days. Wow talk about someone pissed off. I have to make payments on these machines and I can't even use them. I had to cancel trips and loss my deposit because of this. Now I have plans for the 15th and I might have to cancel as well this is unacceptable. My machine is at County Sports in Wisconsin Rapids. I just checked on Saturday and warranty still have not sent the part. How would you feel losing money and having to pay for something you can't even use.
NATHAN KRONSTEDT
446 E G ST
WISCONSIN RAPIDS
[protected]

Desired outcome: MACHINE FIXED NOW

Read full review of CF Moto
Hide full review
ComplaintsBoard
W
3:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto Half doors closing handles

Hello c f moto canada I purchace a 500 z force side by side from rugged edge in corner brook nl and had 2 half doors installedthe doors have a bad safety issue with the door handles you cannot get them to open when the bike is not level and they are rubbing on the fenders you have nothing to hold on to for a handlethere needs to be a safety call on them can a service client call rugged edge as soon as possible on it

Read full review of CF Moto
Hide full review
ComplaintsBoard
B
9:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto U Force 1000

Shifting problem. I'm unable to shift the UTV if it's idling around 1300rpm. I was told by the dealer that this is a problem with the 2019 U Force 1000. But if the vehicle is slowly rolling and at 1300rpm it should shift. I use the UTV for plowing and cannot shift when rolling. My wife cannot shift the UTV when idling and I spent a half hour trying to shift into park after backing into my shed. Very disappointed as this was supposed to be fun as well as a work horse. Help!

Desired outcome: Smooth shifting at any rpm

Read full review of CF Moto
Hide full review
ComplaintsBoard
S
3:34 pm EDT

CF Moto zforce 950 sport

Cfmoto is aware of this issue and refuse to do a recall. They are using plastic weight sliders in the clutch and they will end up melting even as soon as 300km. They will blame tire size of any mortification you do but the truth of the matter they should not be using plastic in a high heat clutch. My machine has only 700km and 2 of my buddies are having the same issue at only 300km with factory tires. They blamed the belt getting dirty. This is a serious matter. They should do a recall on all cfmotos that use these plastic sliders that hold the weights in the clutch. This could potentially cause harm even possible death if someone is driving when the lockup occurs. I was going 50km on a road and it almost caused me to crash. Cfmoto head office does not appear to be doing anything to help everyone. they wait until you have an issue and decide on a case by case to approve or reject the repair. I would like everyone that currently drives a Cfomot zforce 800, 1000, 950 sport to start a class action suit.

Desired outcome: Cfmoto must replace clutch with a better one that does not use plastic sliders that can melt.

Read full review of CF Moto
View 0 more photos
Hide full review
ComplaintsBoard
V
5:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto CF Moto 550

We purchased this vehicle from MP Racing - 52 Ctra de Alcazar Industrial Manzanres 13200 Manzanares and imported to Spain on 24th Oct 2020 in kit form (photos were supplied), and presumably assembled by the importer. It was ordered on 1st September 2010 with a delivery date of 8th Oct 2020, but eventually delivered to us on 30th Oct 2020.

We have numerous problems with this vehicle.

The importers refuse to accept any responsibility for any of these problems.

They say if we deliver the vehicle to a service agent of their choosing, at our expense, they will attend to the problems. We have already paid an extortionate €650 to have it delivered to us in a van.

The problems are as follows:

1 The vehicle was delivered without a windshield (the advert clearly shows a windshield on the web site agriman.es who it was ordered through). This makes the vehicle unusable in rain.

2 The vehicle has EXTREMELY heavy steering, in all gears. The user guide claims to have "user assist" steering - there is no indication of this.

3 The gearbox cannot be removed from "park" position.

4 The Steering appears to "lock-up" in the reverse position and needs to select a forward gear to "free" it.

5 The user guide claims a minimum radius of 4750 mm and the tested turning circle is 10 Metres - this makes the vehicle unusable for the purchased purpose which was for use with a harrow in our horse corrals.

6 The engine cuts-out at speeds of 30 km an hour. This is in 2 wheel drive. It has not yet been used in 4 wheel drive.

I have emailed with the above information 5 different CF Moto representatives, non of which responded. 3 European ones - [protected]@cfmoto.com ; [protected]@cfmoto.com ; [protected]@cfmoto.com
Their media and after sales - [protected]@cfmoto.com ; [protected]@cfmoto.com

Desired outcome: All issues are fixed under guarantee.

Read full review of CF Moto
Hide full review
ComplaintsBoard
J
5:50 pm EDT

CF Moto Fraud by cf moto thane

I had made full payment towards cf moto 650 mt to hridisha dream bike on 19th march 2020 on the assurance that bike will be delivered to me within few days. After not receiving the bike for many months and not getting any favourable response from the dealer finally on 10th june 2020 I told the manager mr chetan thale to cancell my booking and refund me the amount. Today its 26th september and I am still struggling to get my amount back. I have even complained to cf moto india but they told me that I will have to sort out the issue with the dealer itself. Cf moto india does not take any responsibility of amounts collected by their dealers.

Read full review of CF Moto
Hide full review
ComplaintsBoard
S
12:06 am EDT

CF Moto atv 400x cforce / service / parts and quality

ATV Model: Cforce 400x
Year: 2017
Purchased: 5/5/2017
VIN: CELDSZ29G6005030

Since purchasing from your dealer in NZ (Amuri motorcycles Ltd.) who imported from Australia from Mojo Motorcycles, I have had nothing but trouble with the function, support, spares and service from the dealer and your distributor. This has lead to a court tribunal in NZ which has taken over 2 years to resolve and in that time my warranty for this ATV is now void, with no remedy on at least fixing or repair. I was not informed of any issues with this vehicle on purchase, only in court was I told by your distributor that there had been issues with the brakes and oil pressure in the crank case which could of been resolved but wasn't.
I have had multiple issues with this ATV and the last was is the starter motor and electrical problems. This has now been left with me to resolve; with no service or understanding from your distributor or dealer mentioned above.

If this is how you value and treat your customers then this is completely insane and you have no responsibility and are void of any feeling.

Read full review of CF Moto and 1 comment
Hide full review
1 comment
Add a comment
A
A
adriannr
, NZ
Sep 23, 2020 9:16 pm EDT

Im taking a CF Moto dealer to court in Tauranga (farm spec 500) . numerous problems, brakes, electrics, over heating exhaust, basically a defective product. Interested to hear that your dealer knew about the issues with your product but happily sold it to you. would you have the details of the know failings by any chance?

ComplaintsBoard
J
11:19 am EDT

CF Moto 625ex zforce

I am having such a hard time with your dealer in Cairo Egypt. (Matgar)
I bought the car from the dealer then I had a small problem with the indicator. As I result I called the company and I was advised by them to apply fuel injection cleaner.. So I did.. As a result after applying the cleaner.. Immidietly the entire engine blew up.. The company refuse to take responsibility and made me pay for the entire engine bill and fuel pump. Please help me get my money from the dealer.. I love the car but I really hate this dealer. They are thiefs.. (they stole my battery) they are idiots (they made my engine blow up) matgar is such a bad name for your fabulous brand.. Please help us here in egypt.. We are suffering

Read full review of CF Moto
Hide full review
ComplaintsBoard
Y
5:39 am EDT

CF Moto cf moto 250 v5 scooter

hi I picked up a new cf moto 250v5 scooter from the local motorbike shop, from day 1 the fuel gage never worked properly, I took the bike back to the dealer and asked them to fix it, they gave it back saying it was fixed but it wasn't, do I need to replace the fuel gage or is it an easy fix, I have heard this is a common problem with this motorbike, I love the bike but would like to know when my fuel is low, and the dealer that sold it to me are bad machanics and should not be able to sell the product

Read full review of CF Moto
Hide full review
ComplaintsBoard
C
6:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CF Moto cfmoto cforce 500, atv leaked oil into clutch housing, low availability of parts in newfoundland & labrador, canada

I bought my bike from Rugged Terrain in Marystown, Newfoundland, Canada in May of 2015. It only had a little over 300 kilometers on it when I encountered my first problem during the winter of [protected]. It seemed like the belt was slipping. I took it to Clarenville Car Care, which is a CFMOTO dealer 30 minutes from home in July of 2017 to see if they could figure out the problem. They checked it out and noticed that there was oil inside the clutch housing which was coming from the primary clutch seal. They ordered another seal which took about three weeks to show up and installed it. I went for a ride a week or so after I got it back and only made it about 10 kilometers before the bike started smoking and shut down. I arranged to have it taken to Rugged Terrain to get them to check it out. They investigated and noticed the seal was gone again which leaked oil into the clutch housing again which caused it to over heat so bad that it almost caught on fire. The belt was disintegrated to dust and there was a lot of heat damage. I wanted them to do the work on it, but because the bike is still under warranty and it wasn't them that did the work on it the owner was told by CFMOTO that the bike had to be sent to Clarenville Car Care again for them to fix their mistake. The bike has been there now for almost a month waiting for parts. The parts come from a warehouse in Quebec if they have them in stock, if not it has to come from China. I was told by Clarenville Car Care that all parts were ordered and in stock in Quebec and a rush was to be put on these parts to be delivered (Air Freight). I was just at the garage yesterday to check if the parts were in yet and they said they were still waiting for one part, a clutch housing. This has made me very upset that I'm paying for a bike that's practically brand new, but have had these problems arise and to try and get the bike fixed only for it to take so long to get it back. I sincerely feel so bad right now that I could just burn the bike to the ground and bring it back to the dealer where I bought it from and tell them to shove it where the sun don't shine. I'm usually a very patient person but this is just getting out of hand now. The bike cost a lot of money and there are dealers close by to work on it, but getting parts in a timely fashion just doesn't happen even when the warehouse is just hours away by plane and even if it was sent by ground it should still only take a week not three to four weeks. What I would like is to bring the bike back and get my money back for it and the financing on it cancelled. If I can't get that then instead be given another bike in it's place because now I don't trust that this bike is going to be in the new condition that it should be in only having 360 kilometers on it. Thanks!

Read full review of CF Moto
Hide full review
ComplaintsBoard
R
2:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CF Moto atv

in responed to Mike Puglia complanint, when he bought the UTV from us he did recive the winch control and owner manual, as for bolts falling out of his unit, the bolts that he brought us did not come from his unit, this was something that he found and said it was from his. As in other problems that he had we only know of some of the minor problems which were fixed, the items that we fixed were from "use" this is an off road unit, Mike knows that the unit is ready to be picked up but does not want to pick up.

Read full review of CF Moto and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
M Condo
Wapwallopen, US
Apr 22, 2023 8:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been dealing with this overheating problem for months now and tried everything that we can by replacing things and still nothing trying to get some resolution but nothing I can't get it to a dealer nor can I afford to repair anymore!Can someone please please help me in resolving matter.Thank you,Ms.Lisa

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

CF Moto contacts

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with CF Moto?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CF Moto Customer Service. Initial CF Moto complaints should be directed to their team directly. You can find contact details for CF Moto above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about CF Moto. Discuss the issues you have had with CF Moto and work with their customer service team to find a resolution.