Baer's Furnituremattress

This review was posted by
a verified customer
Verified customer

Purchased a $4, 000 mattress from Baers with the understanding from my sales associate Leslie Sturgh that if I was not comfortable since I am disabled with severe spinal issues I will be able to get a refund since there were no other beds in the store that would work for me. After 10 days I knew the bed was not going to work and called the store and spoke to Manager Paul who said I could not return it for 30 days, and then I could swap it for another. I explained to him there was no other bed in the store for me and I didn't need more time with the bed to know I was not comfortable. Finally after numerous back and forth phone calls they said to come in and pick out furniture and when they deliver the furniture they will take the mattress and not before
I would like a full refund so I can go buy another bed and don't have to sleep in a guest room...sales order [protected]


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