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CB Furniture Stores Badcock & More 4075 Eastern Blvd, Montgomery, AL, 36116, US
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Badcock & More
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Badcock & More company logo

Badcock & More

4075 Eastern Blvd, Montgomery, AL, 36116, US
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10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
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10:00 am - 6:00 pm
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Verified customer This complaint was posted by a verified customer. Learn more

Badcock & More - poor customer service

I purchased a sectional from your company, which I love. But, i've been out of work for two months, due to job closing because of the corona virus. Your company was the only company calling for payment‼️ the supervisors kept pressuring me for a return date to work & how much could I pay, & that the payment had not been made in 60 days, the exact amount of days, that I have been without work. One would think that your supervisors have not been watching the news. This is truly a bad look for your company‼️ it's was so unbelievable to me, I had to share it with my friends & family. They even asked about repossessing the furniture. How insensitive is your workers/company? I have mortgage & car payment & utilities... All of them were more than understanding! At this time, i'm sure that furniture would be the last worry that a family would have. Also, I never said that I wasn't going to pay the payments. Just was trying to explain, that there was no money in my account @ this time. I'm so disappointed in your company... So sad‼️

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Delores Harrison
TAMPA, US
Dec 07, 2020 11:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I finance a laptop. I love it so I was happy to purchased it. Unfortunately I knew I would keep it regardless of the payment. So I destroyed the box it came in. But unfortunately money stop coming in so that leave me to take one computer back. Payment I could not meet. So I took it back but the manager will not take it back because the laptop is not in the box it came in. So I dont know what to do about the payment

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