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1.6 478 Reviews

Avis Complaints Summary

65 Resolved
399 Unresolved
Our verdict: With Avis's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Avis reviews & complaints 478

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2:04 pm EST
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Avis customer support is worthless

Avis customer support has exhausted my patience, so I'm considering this the final chapter. If Avis is your cheapest rate when you go to rent a car, take a second to think about the risk you might run of having to deal with customer service. I am not going to be a loyal Avis customer anytime soon.

I used Travelocity.com to book the cheapest car I could find for Kallie and I to use on our flight to California over Thanksgiving. Avis was the cheapest, but not by much. We picked up the Pontiac G5 at Sacramento airport on Nov 25th on our arrival. It was the smallest rental car I've ever been in, which put me more in a contemplative mindset as I wondered why I've never had such a small car even though I've always rented the cheapest before.

The car worked fine until Friday evening in San Francisco. While sightseeing, I parallel parked but was not able to turn the key to power off the car. It was if it was locked in the on position. We couldn't leave the car running and unlocked to sightsee. We tried all the obvious things, then called the 800 number listed with the rental docs, and they had us try the obvious stuff again, then we told them we'd just go to the nearest Avis center and return it. We were near empty on gas, but there was an Avis location in town, not far away. We got to the location shortly after 5, and it closed at 5pm. That meant that we would have to drive ~30 minutes to the San Francisco airport. We got there, with less than a gallon of gas left, I'm sure.

Upon our arrival, I had the 2 employees and a manager sanity check me and they could not turn the car off either. They said to go inside and talk to customer service to get a replacement car. They initially said they would have to charge me for returning the car with an empty tank, but since I couldn't turn off the car, it wasn't safe for me to fill it up before returning it and they let that charge go. The desk representative also volunteered a $25 voucher for our inconvenience, and asked her manager to bring the voucher to the desk for us over the walkie talkie. ~20 minutes go by, the very nice desk rep pages her manager again. We use the rest room, talk about the car, wait around, until the desk rep then physically goes to the manager's office to find the manager had left for the day and locked the office with the voucher inside. When the desk rep came back to us, she said that she would leave notes in their system for our reservation so that when we returned the car in Sacramento, they would give us a voucher for "more than $25" since we had so much trouble and had to wait. We got a replacement Ford Focus, and went about our lives.

...until Sunday, when we realize we may have left Kallie's Macbook under the passenger seat with our only copies of wedding photos on DVD. We called the San Francisco airport location, and they said they don't see any notes on a laptop, but the car is at their repair facility off site, and no one would be able to look for it until Monday, but they would have someone call me back once they were able to look. By 4pm Monday, I hadn't heard anything back, so I called them again, and they asked me where to look for it, so I said, "in the car", and they wanted me to be specific, so I said to try under the passenger seat or in the trunk. They called back after a few minutes and said they were not able to find it there.

Fast forward to Tuesday, Dec 1st at 4:00am. We drop off the car at the rental location to catch our 6:00am flight. The receiving employee only has a hand scanner that prints our return receipts and she has no access to a computer or vouchers. She said that we would have to wait until the desk representatives come in at 7:00am. So I decide I'll have to pick this back up once we get home.

I give a phone call to the customer support number. I explain the voucher situation to them, and they say they'll send it in the mail to me right away. Seemed easy enough. I also called the SF location again to have the search the whole car, thinking it might have moved or we put it somewhere else. They said they will leave an open case in the lost and found if it ever turns up, but it's not in the car.

A week or so later, I receive a letter from Avis with a voucher attached to the bottom for $25. The letter is your basic canned apology letter, but the voucher, at least, had something identifying on it...an expiration date of 12/31/09. They had given me less than a month to use the voucher. That's pretty much insulting, and I said that in my letter to them. I used the contact form on their site to send it to them. I could repost it here, but it's basically the same as this post and carries the same tone.

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yonnie626
Lincoln, US
Mar 25, 2010 2:46 pm EDT

*without a doubt

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yonnie626
Lincoln, US
Mar 25, 2010 2:45 pm EDT

"I used Travelocity.com to book the cheapest car..." And you were suprised it was small? You are without a idiot.

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11:06 am EST
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Avis withholding refund

I rented a car from the Pittsburgh Airport through Avis on 11/14 and returned the car on 11/15, less than 24 hours later. I received a phone call about a week later from Loss Prevention, who cannot speak English, asking when I was planning to return the car. Long story short, Avis charged my credit card an additional $382.00 without notice. After 9 calls and a month later to customer service, who is useless, I was promised a refund in 3 to 10 business days. That time has come and gone. I come to find out the refund was never submitted as promised. I can't speak for anyone else, but that is a lot of money to charge someone who has done nothing wrong except use Avis. Believe me, my friends and family will never make that mistake again.

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9:01 am EST
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Avis billing

I rented an Avis car after my car was in an accident. 1) After being paid $877.36 by my insurance company, Avis billed me for $157.36, claiming the insurance company only paid $720. 2) $82.51 of the charge was for an "airport fee". I did not pick up or deliver the car at an airport. 3) Later, I was billed $82.25 for Avis eToll. I never authorized, activated, or used Avis eToll.

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annkatharine
Duncannon, US
Apr 18, 2011 4:34 pm EDT

Reserved a car via Costco to Avis. Was supposed to get up to 35% off PLUS $25.00 for a week rental...Took the $25.00 off but did not get the percentage off...have been fighting with Avis since Oct, 2010 about this...to no avail.

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Jamie L.
Rochdale, GB
Dec 15, 2009 2:59 pm EST

Hi,

It's interesting to read this. I tried to use Avis for car hire in Miami Beach. It was booked through the UK call centre. When I arrived, the guy behind the desk really wasn't interested at all but basically told me that he had no record on his system. I called the UK and they asked me for his email address at that office which he refused to give.

So I had no choice but to cancel it. Then to add insult to injury they claimed that they had not taken money from my card despite Amex confirming they did. I now have to charge this back through American Express. This is second issue I've had with this company. The first being not as serious but inconveniencing non the less.

I would agree that Avis is not to be trusted with your travel arrangements. In a deliberate effort not to mention a competitor by name, all I will say is that there was a massive difference in service level from another large car hire firm we eventually got in touch with.

If you read this Avis, it happened on Sunday 22nd at your South Beach office. My name is Mr James L, a customer that you have lost for life. I would rather take the bus.

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ArthurKane
Los Angeles, US
Dec 03, 2009 4:25 pm EST

AVIS is a leader in fraud, double-billing and "bait and switch" scams. Avoid it at all costs.

I rented a car from them last week, got a quote for 320 dollars total for 5 days. When I returned the car, they gave me a bill for 600 dollars, showing lots of surprise charges, fees and mileage charges, none of which was disclosed to me at check in. No amount of complaining helped -- they adamantly refused to remove the charges. I canceled my "Preferred" account, filed a dispute with my credit card, and will never use AVIS again. I don't know where they find the people who work for them, but to put it mildly, they are very rude and incompetent. Last month when I rented from them, there was a woman in line in front of me, going ballistic over her bill and demanding to remove extra charges and fees. It took her almost an hour and everyone had to wait in line.

"We try harder?" Give me a break! I would avoid AVIS at all costs.

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Avis avis budget car rental, llc 2009 novercharges

11-05-2009

With the holiday’s approaching I want to share my experience. Although my car rental was related to an auto accident Avis Budget Car Rental, LLC. requested my bankcard for a minimal deposit until the insurance could be verified.

Having failed to either contact us to verify information provided on the claim, or bill the insurance company properly four months later a charge of over $400. was applied toward the bankcard using the same authorization number from the date in which the deposit was made. After contacting Avis Budget Car Rental, LLC., customer service department about the matter, I was made aware that not only did Budget fail to handle billing correctly, but they overcharged by a whopping 5 days.

The representative kindly adjusted the bill, which zeroed the balance out, right? Not so, I was reimbursed by the insurance company as expected, but another four months later this past October, Avis Budget’s 5 day overcharge was re-applied to the bankcard using the very same authorization number.

Although Avis Budget has a contract with my auto insurance carrier in eight months not one of their representatives attempted to contact us to verify the information on insurance claim. Adding insult to injury although the overcharge had been previously adjusted, and the date of the rental’s return is verifiable Avis Budget Car Rental, LLC. representatives have refused to re-adjust the bill, or forward the matter to their corporate office for resolve.

Brenda (Florida)

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KimD46
, US
Aug 10, 2010 2:36 pm EDT

Reservation was made on 7/20/10 for 24' truck for a one-way move in state (approx. 240 miles). Was given reservation number (made reservation online).

Called pick-up location twice (about a week before) to make sure truck would be available. Both times I was told that truck would be available as promised.

On 8/7/10 (date of pick-up), we arrived at the pick-up location to find no truck. The person working there said that Budget does this often to its customers and that Budget failed to send the truck to the location. We waited, but no truck showed up. We called the customer service number but they were closed. We finally got a hold of someone (who was very rude) 30 minutes later and was told that we would have to wait up to 2 hours to have a dispatch person contact us and see if they could locate a truck for us to use. They ended up calling us almost 3 hours later, but we had already went to another truck rental place and paid double what our reservation amount was because we had to rent that day.

Budget was horrible and I will NEVER use them again. Avoid them like the plague.

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anonyMiss
San Diego, US
Feb 24, 2010 4:00 pm EST
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I'm guessing you had originally reserved the car for the extra five days? They may be within their rights to bill your for your entire reservation amount. If so this is the insurance company's mistake and they should pay you back for it. Just contact them and see what they will do!

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Avis car without legal documents

2 weeks ago we rented a car from Avis through traveljigsaw with conf number [protected] with no legal docs in, signages not working at all and a warning is always on on the screen. And we could not come back bec we rented the car from Geneve airport and immediately went to the highway to Paris. The renting period was 24 hours but we gave it back in 6 hours as soon as we arrived in Paris. So we paid for a service not taken, even taken badly bec they put our lives in risk and caused us to travel with a car with no legal docs though they said they were in the car during rental. I sent a complaint to Avis but the reply is we are sorry. I demanded my money back but Avis does not even care about it. This is the ref of our case opened to Avis: RA# : E470989304 with reservation number 41244769GB6.

Think once more while you are renting a car from Avis next time...

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notuseavis
, TR
Oct 22, 2009 7:25 am EDT

i agree and i will not use avis also.

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Avis overcharging credit card

While on holiday in New York I rented a car for 2 weeks at $930 a week. As usual they wanted my credit card details and they blocked off around $1800. I returned it and fly back to Cyprus where I live. Then when I checked my account I found I'd been charged $2, 795! I managed to get in touch with the lady who rented the car and she said it was a mistake and they'd charged for 3 weeks instead of 2. but a month lated they have still not refunded the money and I can't seem to get in contact with them any more. I queried the sum with my credit card company but they aren't interested. It seems once they get your card details car hire firms just charge whatever they want.

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betty boo
Las Vegas, US
Oct 22, 2009 4:08 pm EDT

call your credit card company and stop the charges dispute it.

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12:06 am EDT
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Avis rpped off

Be careful using AVIS rental car in Las Vegas Nevada. I returned a car there after driving from out of state. I explained to them that the AVIS that rented me the car explained the price differently and that they were overcharging me $200. A man named Frank, got aggressive right away, telling me basically to F off just not in those words. The lady helping me was Liz and she actually told me to call the other AVIS because they had charged me too much. II asked her to call them and she replied that she couldn't? Arent you the same company? They then said let me gewt the manager he came out Anthony Sailer, He was pushy and stated that we can pay now and deal with the problem over the phone. At this stime I got a business card and started to make notes. I am so suprised after all the loyal business my company and all the other companies and associates I reccomended AVIS too, fo that I am truly sorry.

WATCH OUT FOR AVIS RENTAL IN LAS VEGAS www.AvisBudget.com 7135 Gilespie Street

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Avis scam charges

We rented a car from Avis from 3/29/2008 to 4/14/08. The agreeable rental total was $531.00.

Unfortunately, when we received the credit statement, we were billed for $696.55. We were very frustrated and immediately went through the a seris of events of contacting the local place, the fleet/district manager and the Corporate Office.

The AVIS TEAM took side of one another and quickly turned our case now. They said that the extra charges were for clearning but when we returned the car, we were told that everything ws OK.

The recent rental experience with Avis was very terrible and unacceptable. When we brought the car, we returned it to the branch manager's husband. Upon inspecting the car, he informed us that everything was fine and we were free to go. We asked him twice to give me some form of paper indicating the car was OK. Twice, he said it was OK and we could leave. We both left after the second verbal OK. This means this is the termination of our contract between us and Avis. At that point, we are no longer held responsible or liable with the car.

If there were issues, we should have been informed back then. A claim should have been filed at the moment when we returned the car. We brought the car back four hours before it was due and we even cleaned it beforehand. If the condition was not acceptable, we could have done something to work it out. The extra cleaning fee charged on the credit card is excessive. A car cleaning usually costs from $15.00 - $50.00 at the max. The price charged appears to be synonymous to a detailing fee.

Teresa (the manager) and her husband do not run the rental car agency in a professional manner. They are very dishonest, unethical and irresponsible in this matter. Teresa was out of the country when we returned the car so she had no idea of the car‘s condition. When a car is discharged, this should be the end of the rental. Adding extra fees after the car is signed off leads to bogus charges which I have no way of verifying. The car is no longer in my possession. There is no way for me to dispute the claim. False claims can be fabricated.

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amlalone
Watertown, US
Sep 22, 2010 2:48 pm EDT

finally a reasonable complaint on this site! the rental agent should not be able to charge you without notifying you of the unsatisfactory condition at the time of return, the only time a customer does not need to be notified is on an after hours drop off, and then it is customary to provide a courtesy call on the condition and explain that it was unacceptable,

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Avis horrible customer service

I have to vent on the horrible experience I had recently with Avis out of Boston Mass. I am a premier member with Avis and had no real complaints prior to this. I rented a car at Boston Aiport. Upon arrival, I had to stand in line for well over 30 minutes just to get my car. There were 2 people working the desk and for some reason, they did not have my name listed on the premier list. I got a disgruntled clerk. The car they set me up with was a stripped down PT Cruiser. I drove from the airport to my hotel, about 35 minutes away. After checking in, I was told that they would be expecting snow in the next few days and asked if I had a scraper for my car (at the hotel, mind you)or if I needed one. I went to the car and decided that I better check the wipers. Well, lo and behold, the wipers were non-functional. The wiper arms moved, but the blades were not wiping anything. I called Avis and was told to either buy a replacement set or bring the car back. I drive back to the airport and stand in another line, to get a replacement car. I waited a total of an hour to get the replacement car because a midsize car, which I rented, was not ready. Fine. After an hour, I complained that I was tired of waiting and the clerk upgraded me to an impala (I dont know what size that was). When I got in the car and started it, the power steering made a grinding noise. I walked back in to the clerk and told them about it. They came to check it out, but of course, the noise was not there. Fine. I figured it was just the cold. I drove back to the hotel. 2 days later, after a snow storm, I go to get in my car after a long meeting offsite. The power steering makes that same noise again and it would not work at all. It was like driving a 1966 car with no power steering. As I go to drive out of the lot, I notice that the tire is making noises. I pull over to check and find a flat tire. Great. It's probably 15 degrees out and I have to change a tire. I go to the trunk and there is no spare tire. The place where it belonged was emtpty! I called the 800 number and was told that all they could do was tow a replacement car to me but it would be 2 to 3 hours from the airport! WoW! No repair trucks with tires? I waited in the car for 2 hours before the replacement car showed up. The driver tells me that he did not have a replacement contract because the computers were down at the Avis place. Ok. Fine. I drive away in my Hyundai beater and prayed that nothing else happened. Well, nothing else happened to car but when I went to return it a week later, they couldnt find the contract on the car because no one ever put one in when they replaced it. Wait another 45 minutes and I am fnally out the door to my flight. I wrote Avis twice with the complaints, via their website and I have yet to receive a response. This was over a week ago. I am so disappointed with their customer service and lack of care about their customers that I am going to start using a different car service. I know that I am just a little fish but I think that renting around 12 weeks a year would at least get me a "We're sorry about your experience, we value our business and here's something to make up for it". Heck, even a free upgrade would have been nice. It's nice that Avis is not suffering financially like the rest of the world and they can afford to alienate loyal customer. It's a good thing my manager runs the travel dept at work too. Maybe if I get the word out to 1500 travelers where I work, it might cause Avis to think twice about their customers' needs.

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Avis beware avis mci

Our experience, we are sharing for all our friends, who book thru internet companies.

We rented a premium car from AVIS, MCI (Kansas City International Airport) thru Hotwire.com
When we went to pickup the Car, they didn't give us two choices 2 different types of cadillac,
without any explanation or clarity they gave the papers to sign. We are in a hurry and we believed
AVIS company we initialed, thinking that we are getting the car we booked.

When we returned the car after six days and they gave an additional bill for $240 saying that,
that is for the upgrade and charged on the credit card. We said we never asked for an upgrade and they said we put initial for the upgrade.

Later we get to know from our friends that by hiding and misleading us they make money from the
customers who booked thru internet companies like hotwire, priceline etc.. We complaint about this and
got an as usual "regretting letter" from the manager.

This is a daylight white collar cheating. Don't be cheated with this types
of frauds. Double check and ask before you put initial. Make sure if there is
any additional charges, before you pickup a car.

BEWARE and AVOID AVIS MCI(Kansas City International Airport)

A ripped off customer.

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IHateAvis2012
, US
Jul 16, 2012 7:37 pm EDT

July 2012 - Avis at KCI did the exact same thing to me. I reserved on Priceline, and when I came to pick up the car, she said "based on your reservation, I recommend a Toyota Camry." No mention of the $20/day upgrade fee. I usually rent from Enterprise, and I don't read the fine print, because they've always been honest. The person at the counter had another person hanging around while I was there - maybe a manager? It's dishonest, deceptive, and bad business. If they don't want to work with Priceline, then don't. Very disappointing.

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bethanyrobinson
, US
Apr 27, 2012 7:28 am EDT

yes avis rips you off its because the management and sales reps make big bucks off the upgrade money. this is how they get their sales commission and they hide it from the customers. their sales reps make a lot of money by doing this and the company makes lots of money. avis are only cheaters and liars watch out for them never trust them at all!

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notrentingfromavis
Louisville, US
Jan 04, 2011 1:49 am EST

I had that happen in Kansas City too. It was awful and the manager is terrible there. He didn't remove the charges becasue my initials were on the contract. Tell everyone you know, MCI are scammers and all of Avis is. This is what they do to make money. They must have low hourly wages and high commissions.

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Avis cheating in the bill

We booked a rental car using online and they assured us with a Aveo car and the estimate given was $98.07. When we went to pick the vehicle the Aveo changed to Ford Focus and the estimate also changed to $117. We paid the money using debit card. they charged $400. They didnt inform us that they are charging this much amount. Anyways that was our need to have a car. so we hired it. After 2 days when we went to return the car the bill amount changed to $135 and paid us back the remaning amount. They gave us a stupid reason for that. I feel they are the most cheating people.

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anonyMiss
San Diego, US
Mar 17, 2010 1:05 am EDT
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why yes, yes i am. haha.
but why does that matter? its still your fault. you admit you were late SKM. the company can charge you the cost of the car if they want the very minute you don't return the car on time. why? because you broke the contract! if you can't be trusted to return the car on time why should you be trusted to return the car at all? seriously. oh, and once again, its called tax.

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SKM
Dallas, US
Aug 19, 2009 1:11 am EDT

I suspect the respondent 'anonyMiss" is an Avis employee. Why should the online estimate be so removed from the actuals? Why does Avis resort to price obfuscation? When a customer makes an online booking he/she states the pickup airport. Avis should have clear visibility to those numbers. And why should the extra day be charged 2x the normal rate. I recently rented a car for 3 days and was quoted a price of $240 online and the actual was in excess of $400 with all kinds of dubious fess and $136 for returning the car two hours after the so-called 3 days.

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anonyMiss
San Diego, US
Jul 19, 2009 5:55 pm EDT
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Here is the deal...
It's an estimated total on-line. It says that. Please read. Taxes may have changed as the airports constantly implement new taxes all the time.

Also, it being a rental car, the company might have added something like roadside assistance to the contract, which means if anything goes wrong the company takes responsibility and will probably bring you a new car to your location. I wouldn't recommend removing this if that was what was added. It's normally $1 or 2 a day and totally worth it if anything happens.

Also, if the total went up when you returned the car, then you kept it for too long. A day is based on 24 hours, so if you keep it longer than that you get charged more. Period.

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Avis awful company

I rented a car from Avis on [protected]. My son and I were asked if we wanted insurance we said no, it was to much. The employee tried to overcharge us by saying it was $339.00 to rent a car. My son got on his cellphone and called Avis representative and told him it should only be $183.99 to rent. We kept the car until 6-4-2007. When it was turned in at Atlanta airport my son was told we owe for insurance. He tried to explain that we had not purchase insurance he was very upset. I called AVIS on 6-6-2007 to try and get this matter resolved spoke with two employees, one was a supervisor. Spoke with her explained what had happened. She told me to fax my contract and she would look into it that was on, gave her my home number I have not heard from her yet. I keep calling there is no answer and still not returning my calls. Avis took oyt $537.97 out of my banking account, the only money that was suppose to be taken out was the money for the rental of the car. This is my hard earn money I work for and I'm single parent. Iwould like to talk to an Avis representative that is willing to listen and find out what is going on. If this is how Avis is going to run there company by not talking to there customer who are very upset and unhappy, I personally not rent from them again. What the young man did at Atlanta Airport Avis was very dishonest.

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anonyMiss
San Diego, US
Aug 07, 2009 10:44 pm EDT
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Unfortunately the rep who processed the rental can charge whatever he wants as a walk-up rate. When your son called, that was a 3rd party representative trying to make a reservation for you, so he was giving the best rate possible. And he did not make his commission.

As for insurance, did you sign for it? If you did it would be on your original contract, entitled CHECK-OUT. Note, not your final contract, entitled Check-In. Look over your contract and see if it's on there. If it is, no refund can be given (my guess anyway) because it was a service used, as you would have been covered if anything were to happen.

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Avis 3 lemons on my vacation time

I work for United Airlines and I rented an SUV from the OKC airport for a vacation trip to Destin Florida. I had my mom and my two small kids with me. Along the way I was stranded in Memphis, TN with major transmission problems. I called their road side assistance and it took them 2 hrs to send me a wrecker with another SUV that had bald tires. I followed the wrecker back to AVIS and returned both cars. Then after waisting 3 hrs of my vacation time they gave me a third SUV. When I made it to Destin after the 4th day of being there, a light came on my drive mode. Once again I called and told them they had given me another car with transmission problems. I ended up speaking with someone that spoke very bad english from their Tallahasse road side assistance who didn't know how to use a GPS to track me down and find me. The worst part was this person lived in Florida but didn't now where Destin was so he tried to find me and with no success was unable to locate where I was staying because he was 700 Miles away from me! I called the Fort Walton road side assistance and at this point this had turned into a nightmare for me and I was becoming more and more agitated that I wasn't getting the proper assistance I needed to replace the bad car with something else that would get me and my family home safe. After serveral hours later, I received a phone call that someone from road side assistance in Fort Walton, Florida was finally coming to rescue me and take their lemon back. When I returned home and presented my complaint to the OKC Airport check out counter along with all the paper work I had acquired from each bad car and what I had gone through just to get a safe car to take me home, they only deducted 2 days worth of rent. I felt very cheated after I had paid over 800.00 just to go through 3 bad cars and my vacation time very interrupted with something that should have never happened in the first place had they kept up the maintenance on their cars. As I mentioned before, I work for United Airlines and I assist 100's of custmers day in and out, but the one thing I always do is make good on a bad situation.

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twentysixes
, AL
Aug 05, 2009 8:07 am EDT

Vehicle problems and roadside assistance are sole responsibility of the manufacturers, not the renters. Complain to the Big Three about it buddy! Not the rental company.

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Avis stained seats &cigarette smoke

I rented a car on May l4th. At the time of pick up I saw that the seats of the car had numerous stains. I could also decect a strong smell of cigarette smoke. I wanted
to get another car but was told that there was no other available at the time. I thought that Avis "tried harder." Evidentally, this was not the case.

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Avis rip off artists

I reserved and pre-paid for a rental on priceline.com. The price I agreed to and paid was $155.06. When I returned the car, I had a charge for an 'upgrade fee' of $36.80. I did not upgrade my car, in fact, I rented the exact same car from Avis about 2 weeks prior to this experience.

I was running late for my flight, and did not have time to fight with them at that time. I called Customer Service, and they are unwilling to reverse the $36 charge. I have initiated a dispute with American Express for the extra $36. I hope they will initiate a chargeback.

I only rent cars about 5 times a year, and I have never had an experience like this. I will never use AVIS again.

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SonaJansen
, DK
Feb 27, 2015 10:35 am EST

We rented electrical car from AVIS for one month.
The car was promissed to be able to pass 200 km before each charging. It was only 90km.We went to talk with them and they changed the car. The new car could pass only120km.
Then the charger stopped charging the car and they wanted it back and they said they will give a new one.
They didn't have new charger for us one week. And we couldn't use the car.
Then they wanted the car again back again to give another one because they wanted to fix that one for something that we weren't told about, neither when they gave it to us, neither when they took it back.
We asked what can be done about this that we paid for whole month but we couldn't use it for a week.

and their manager was extremely rude, that made me cry.

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ErikaO
Dulles, US
May 26, 2014 12:49 pm EDT

We are a U.S.expatriate family so we have been using AVIS for years in the UK and US.

Over our families SPring Break we rented from AVIS at Frankfurt Airport. We drove to Saas-Fee and parked the vehicle in the garage for the week since it is a carless village. We then drove it back to the airport and parked it. The man working at the AVIS desk in the garage waved us off without checking the car.

We however had looked over the vehicle and it was in perfect condition. Later we were charge 1500 Euros for imaginary damage that absolutely wasn't there. We now realize looking back it was a scam because they purposely waved us away without inspection. AVIS says we can get a lawyer!

Seriously ! How much would that cost ?!?! You can read about the other Avis Frankfurt scams on Trip Advisor.

I will be posting on all travel sites and blogs to let everyone know that AVIS has an office that will scam families and take money from hard working teachers and government servants.

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CANDYFRY
WARSAW, US
Jul 09, 2010 11:29 am EDT

I PURCHASED MY AGREEMENT THROUGH PRICELINE.COM, UNFORTUNATLLY I FORGOT MY ITINERARY AT HOME, WHEN I ARRIVED AT THE AIRPORT THEY HAD NO RECORD OF MY SCHEDULED CAR. SO THE GUY AT THE COUNTER MADE UP A NEW AGREEMENT AND WAS NICE AND SAID HE WOULD GIVE ME AN UPGRADE FOR NO ADDITIONAL CHARGE. I INFORMED HIM THAT MY INSURANCE COVERED RENTAL CARS. MY TOTAL RENTAL CHARGES FOR THE CAR WAS TO BE $171.81. THAT WAS WHAT BOTH RECEIPTS STATE, GAS TANK WAS FULL AT RETURN AND I HAD UNLIMITED MILEAGE. WHEN I RETURNED HOME I CHECKED MY STATEMENT AND I WAS CHARGED $171.81 AND WAS ALSO CHARGED $195.93. THE AGENT THAT WAS GIVING ME SUCH A GREAT DEAL SAID HE WAS GIVING ME AN UPGRADE AT NO EXTRA CHARGE FLAT OUT LIED. AVIS NEEDS TO MONITOR THEIR AGENTS BECAUSE THE ARE NOT HONEST WITH THEIR CUSTOMERS. THE CORPORATE OFFICE DOESNT SEEM TO MIND THAT THE HAVE DISHONEST PEOPLE WORKING FOR THEM EITHER. I CALLED CORPORATE OFFICE THEY TOLD ME TO CALL ARIZONA WHERE I RENTED THE CAR, AND I STILL DID NOT GET ANYWHERE.
DO NOT RENT FROM AVIS

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Bruce H
Sydney Metro Area, AU
Oct 01, 2010 2:01 am EDT

I hired an Avis car a few months ago and returned it to San Francisco airport. The bill had been prepared by Avis in expectation of me using my Australian credit card, the card i used to book the vehicle. The amount in US dollars was converted to Australian dollars at a rate of its own choosing (gouge #1, no hotel or other place in California did this to me). But i didn't pay with that card, I specifically told the clerk I was paying in US dollars (a debit card). He then did another currency conversion and put that against my US debit card. This round-robin cost me $60. Avis has stonewalled me and my bank (because I lodged a complaint). But I am telling everyone I know. My travel agent said"they do stinky things over there.'' I only experienced this one "stinky thing'', although it was generally irritating that hotels and so forth would only accept payment of accounts from the card used to make the booking. Avis was a sour note to an otherwise fantastic trip.

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Marcus Magalhaes
, BR
Nov 14, 2010 2:24 pm EST

I used the AVIS offer that AA sells at your web site (Save up to 35% with every Avis rental plus earn up to 3000 bonus miles, using American Airlines Avis Worldwide Discount (AWD) number K817165 and the coupon numberMUAA022) and made a reservation at AVIS. Now AVIS and AA are refusing to give me the DISCOUNT that they offered me! I'm trying to solve this problem with both, but no one cares!

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dillinger
McAllen, US
Sep 15, 2009 7:51 pm EDT

I rented a car from Avis on September 1st and returned it on September 3rd in Houston at the airport.From the time I dropped off the car till 14 days later Avis lost there own car I received a letter in the mail after 14 days have gone by stating that Avis was going to have me arrested for not returning there car to Houston.I call customer service that was very rude and had no knowledge of there own employees doings. Avis told me that they just found the car and that I was doing to be charged $700.00 for keeping the car past the return date.I told them I returned the car on the 3rd like I said, and why should I be charged for there incompetent employees.I was given 5 different numbers to call and nobody was willing to help Avis stated that there was nothing that they could do.I ask Avis why did they let 14 days go by and not call me when Avis had all the information to get in touch with me.Avis said that they called one time and didn't get answer so I ask why didn't you leave a message and Avis stated that they couldn't. I believe that Avis is a scam company if they were so worried about there car they could have picked up the phone or sent a email message but instead they let 14 days go by and Avis wants me to pay for there mistake I'm not going to let that happen.

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Avis Car Rental UK- THEIFS4HIRE
London, GB
May 21, 2014 12:09 pm EDT

DON'T EVER RENT FROM AVIS!
I HAD A CAR FOR 3 DAYS AND 6 WEEKS LATER I CAME TO FIND MY BANK ACC 1300 POUNDS OVERDRAWN.
WHEN I TOLD MY BANK ABOUT IT, THEY IVESTEGATED ONLY TO DISCOVER THAT THEY HAD FRAUDULENTLY TAKEN AN ADDITIONAL 1200.00 POUNDS 4 WEEKS LATER LEAVING ME OVERDRAWN AGAIN WITH NO PROOF THAT I HAD THIS VEHICAL AFTER THE 3 DAYS.
THEY ARE LEAGLE THIEFS AND ADVISE THE WHOLE WORLD TO STAY CLEAR OF THIS ROUGE RENTAL COMPANY!

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jeremy093
, US
Feb 03, 2012 5:47 am EST

avis is a terrible and stupid company. they rip people off and overcharge them and their employees worknig there are so rude and treat customers like ###. I hate avis beware renting from them if you don't want to get scammed or screwed over. this is an unethical company with schmucks and idiots running it

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amlalone
Watertown, US
Sep 22, 2010 2:30 pm EDT

If both receipts state 171.81 then that is what you were charged, it is not plausible that an amount greater than your receipt was added on top, odds are it was a debit hold, that the bank had not removed in time for the statement.

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Avis terrible service

First of all, I rented a car from AVIS and not until when I returned the car that I realized that it was on a "re-call" list and should have never been rented out without a proper service first. Then, AVIS LAX office couldn't locate the car just 5 mins after being returned.

Here is the story:
5 mins after I returned the car, I realized that I left a bag in the car and then went back to the agent who checked me in. The car was gone and he couldn't find it anywhere in the LAX parking lot (not in the cleaning or maintenance area).

No one at that office knew what happened to that car. They thought some other agents (from other locations) must have driven it to their location. Apparently, no one recorded that activity. The car just vanished 5 minutes after being returned.
I waited for two hours and they still couldn't find it but the manager assured me that he will put a "hold" on that car so when the car turns up in the system, it will not be rented again. It was at this time, that I realized that I have been driving a car that needs service. It was on a "recall list" and the LAX manager was surprised that car was rented to me.

After I came home, I called them everyday and being told repeatedly "don't know where the car is" then 5 days later, I was told "oh, that car was rented by the Budget office next door to us". I then sent a lengthy email to the customer_service department asking for explanation. And after sending my email twice, 10 days later, I got the reply in below. I even sent the same email to the AVIS VP and a customer relationship manager in the corporate office but no reply.

How can such a poorly managed company, AVIS car rental, can survive in the US market?

Here are my questions and the reply from AVIS:
> I would like to get an explanation from your company that:
> 1) How can a car disappear from Avis car 5 minutes after being returned
(there were at least 10 cars in front of my car, my car was not even the first
in line) and no one knew who took it?
>
> 2) How can a car that needs service
being rented to me in San Louis Obispo
and then again in LAX without being properly serviced?
>
> 3) How can a car that was on a "Hold" list can be rented?
> 4) Why the manager not returning my calls to apologize or let me know the status of my search?

Reply from Avis:

Avis is not responsible for
any loss or damage to personal property left or carried in a rental
vehicle, therefore lack of planning, organization, or responsibility on your part

In regards to the manager's actions and the vehicle being rented out, I unfortunately do not have access to that information; hence I can not provide an answer on this.

As far as the vehicle being rented
while on 'HOLD' again I do not have access to this information and would be something that only the manager of the Los Angeles Intl Airport location.

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Wine Is Good
, US
Aug 01, 2016 5:34 pm EDT

As someone who has rented cars for years, I understand that sometimes you have to wait for the car you requested. They always offer you another type of car. It is up to you whether you take their offer or not. Most of the time, they will upgrade you for free if they have an upgrade available. Your 'friend' needs to learn patience. And you need to learn to stop posting for your 'friend'.

Like I said, ignorance.

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davidthomasadt
, SG
Aug 01, 2016 6:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

LONG WAITS FOR CARS ALREADY RESERVED .

I had reserved a car 1 month prior- on arriving at the AIrport Avis LAX at 2.30 pm, - they did not have a car .
Car was only ready at 5.30 pm
3 HOURS WAIT

RACIST STAFF.

The gentleman standing next to me who was also waiting for his car . His AVIS agent asked him " where are you from ?"- he replied " Pakistan"

The AVIS agents reply was - " There are a lot of your kind here now days "

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davidthomasadt
, SG
Aug 01, 2016 6:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Well you ### pill dispenser - it was my friend who was the recipient of the racist comment .
He also has written to the director of Budget / Avis about the service .

Do you really think that a 3 hour wait for a car already reserved car is ACCEPTABLE ?
Grow up please ignoramus

Wine Is Good
Wine Is Good
, US
Aug 01, 2016 6:30 am EDT

You know what they say when you assume. I do not work for any car rental. I work in a pharmacy. But thanks for proving your ignorance.

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davidthomasadt
, SG
Aug 01, 2016 6:30 am EDT
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It is you who is mistaken ! But you are an Avis staff I assume .

Wine Is Good
Wine Is Good
, US
Aug 01, 2016 6:30 am EDT

Do you think they hold the cars for you? No, they rent them out. You wait until the next car comes in. Remember, when you have the car, the person waiting on your car will have to wait for you to return it.

I think you mistook the comment as racist. That is what happens when people eavesdrop on other people's conversations.

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carmen sosa
ft lauderdale, US
May 07, 2014 7:34 pm EDT

avis rent a car are fraudulent theives they overcharged me $600 . They have 430 complaints at rip off google. including an ex employee confessing to their scams that he was part of and a you tube video complaining. why doesn't the government intervene and stop these con artists from ripping more and more people off.

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amlalone
Watertown, US
Sep 22, 2010 2:26 pm EDT

nice comment, clearly relevant to the initial complaint. I am truly sorry you had a bad experience with Avis, but in a high demand market vehicles are sometimes stationary for a limited amount of time, It is possible that the vehicle went on recall when you had it out rented, or that the recall is not a major safety issue that would have allowed you to have a vehicle, would you rather them be out of cars at checkout? or provide you with a recall for a heated wiper module shorting out (lost of Chevy's have this)?
As for leaving your bags in the car, that unfortuneatly is your problem, as an ex-employee, sometimes vehicles are rented with stuff in them, there is high turnover, i have had customers call back on lost jewelry, garage door openers, militray orders etc.. and the vehicle is no longer anywhere near the location the rented from, it is bad luck but do not blame avis for you forgetting your bag, its irresponsible.

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joe mad
, US
Jul 14, 2010 8:50 am EDT
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Beware, buying a insurance at Avis that they wont tell you that your being charge a day, they will only tell you that how much the insurance is, misleading you to think that you are charge only for what they tell you, when you return the car and get the bill, , , surprise! then they tell you that you initial the contract, , , they also wont ask you if you have insurance for your personal vehicle that you can use for rental cars so you dont have to buy theres becouse they get commision for selling it. they will also lie to you about insurance if you ask question, and if you dont believe me! go to Avis at Midland, Texas airport if you live close by.

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Avis they say we never returned car

We have been on the telephone for hours over the past two days with Avis in the US and Panama and am getting nowhere.

We rented a car in Panama last Tuesday, 24 March at 1045 in the morning. We returned the car Friday, 27 March at 1600, at the same location: Marcos A Gelabert Airport (PT2).

When requesting a receipt on the Avis web site we were advised on the website that the car was never returned!

We were supposed to pick up the car at 0815. When we went to the Avis rental counter at the airport there was no one at the counter, no telephone at the counter, and they did not answer their posted telephone numbers. Another rental car company finally helped us contact Avis. They kept promising to be there in a few minutes. We waited from 0815 until 1030 for a man to show up with the car. He spoke no English and had a Spanish-only rental agreement to sign. With the help of a bilingual passerby we finally signed the paperwork and received the car keys. The airport office was supposed to be open from 0800 to 1700 daily. There was NEVER anyone there and no one to contact.

Per the Avis Panamanian representative's instructions (via the volunteer translator) we left the car in the airport parking lot and dropped the keys into the "drop box" (hole) in the Avis counter.

Avis still continues to charge us a daily/hourly rate for a car we turned in. We also pre-ordered a GPS unit and it was not delivered with the car. We are apparently being charged for it, too.

We returned the car with a full tank of gas. The mileage was 89729.4 kilometers. The time was 1600 local time on Friday, 27 March.

I suspect the car is still sitting in the parking lot, or by now has been stolen. I am curious and apprehensive as to how long before the arrest warrant for us is issued.

It is particularly frustrating that we cannot contact anyone with Avis in Panama City, Panama. It took many calls and hours on hold before we finally reached someone at Avis Customer Service that was even willing to take some ownership of the issues. While Avis USA customer support has rendered some assistance, they also were unable to contact anyone in Panama who could speak English. Finally, Avis USA supposedly sent a fax and asked us to wait another 48 hours. Avis has not replied to any of our emails.

I personally feel that the Avis operation in Panama City needs a complete evaluation of its operational and management practices. As a long-time Preferred Avis customer this has been a terrible experience; and still has not been resolved!

The worst financial impact is that we are still being charged for the rental of a car that we turned in last week. Additional costs are in fruitless telephone calls to Panama and much wasted time on hold on the telephone.

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twentysixes
, AL
Mar 16, 2010 3:06 pm EDT

Question: Where are/were the car keys?

Didn't mention anything about them.

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Avis avis ripped us off

We made a reservation 6 months in advance to get the best deal, as we always do. We reserved a full size car for $181.30 and had a $20.00 off coupon that was to be taken off at the counter. All was well until we returned the car and found that out bill was $355.41 when we asked why they said that they had up graded us to a larger car. We went to speak to a manager ( W.L. Butler ) and he said I had initialed it so therefore I knew about it. He said his manager would call me in the morning. The girl went over everything that I signed for and the only mention that I signed for was that I was denying the insurance and that I would bring the car back with a full tank of gas, there was absolutely no mention of any upgrade. Nobody called us and after two days of telephoning I finally got to talk to a manager (Michel Wu ). He told us unfortunately there was nothing he could do since I had initialed it. I explained to him that if I wanted to upgrade I would of used my upgrade coupon instead of my $20.00 off coupon. I had no need for a upgrade and did not want an upgrade. The car we rented was no bigger or better than most mid size cars that we rent. This is shear trickery what they did, and they know it. It may of been that they were out of full size cars. I don't know. We waited in a very long line about 45 minutes and there was still a very long line when we left. I know that they were very busy that day. A fellow that I spoke to at Avis named Jerry Mc Clunky told me that they will upgrade you if they are out of you size car and in that case it should of been a complimentary upgrade. My question is why was I upgraded? I have called my credit card company and disputed the charges, but the manager at Avis said they had a signed contract so it would do us no good. I am sick about this, This sure put a nasty finish to our wonderful vacation.

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Sebov
, US
Feb 03, 2010 12:25 pm EST

I had to rent a car in a hurry for a one-way rental in a small town. I had no internet so I had to call the reservations center. I got a rate of $117.00, which I thought was high but assumed it was because it was a one-way rental. Once I got to my destination I found I needed the car for 2 more days. When I called to extend the reservation I was told the rate would be the same, $117 a day! I got online and found the exact same car for $30 on Avis' website! The reservation agent's excuse for charging 4 times that rate for my extension? Rates are subject to change.

I asked for a supervisor and he hung up oon me. I called back and got a supervisor. She said there was nothing she could do and transferred me to someone else. That person was curt and had a horrible attitude from the start. This is a supervisors superevisor? She accused me of trying to change my original rental rate, which I was not. I explained that I simply wanted a more reasonable rate, something closer to what I could get at any other rental company AND at their website. She suggested that I return the car and then book a separate reservation because there was no way to change the rate on an extention. I told her it was a horrible business practice and that if I drove all the way to the airport to return the car I sure wasn't going to re-rent from them! Her response was "I can't help you anymore". What's their motto? We try Harder? Whatever. I will never rent from them again. There are too many other companies that deserve my business.

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jasmommy
, US
May 30, 2010 4:44 pm EDT

so you are blaming someone else because you didnt read what you were signing? if that were the case, then everyone would get an upgrade then ask for it to be removed when they returned it.

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Avis NEUS
Claymont, US
Mar 11, 2010 4:30 pm EST

I currently am an employee Avis Car Rental in the Northeast US. I apologize for the lack of customer service you were given by both the agent and supervisor you spoke with. When you rent a vehicle one-way (with any rental car company), and the city-pairs are not in the same market area, they rates will be higher. If you 1 day rental (24 hours period) has to be extended or you return later, the rate cannot be changed and the same daily one-way rate will apply for the each of the additional days. While that contract is open, it is still considered a one-way rental. What we suggest to customers, who rent one-way from or to our location and they think there might be a chance, or even if they do need to extend, is this...

Say you are renting from Washington, DC to New York City, NY and it's a one day one-way rental. You tell the agent in DC, that you might need to keep the vehicle a few days longer. We suggest to the customer if they are just driving straight to the destination city and need the car locally there, to go to the location, close the one-way contract with the 24 hour period, and re-rent the same car at the local rates (which are generally lower than one-way rates). The same thing goes for us being the return location. Customer comes in from a one-way, comes in or calls inquiring about extending. We ask them to come in, close out the contract and re-rent locally at our local rates to save them money.

You will get some agents at some locations (but not all), that seem to not be not interested in helping out the customer, by suggesting small helpful tips as this one. Please don't judge the whole company for these few agents lacking customer service skills.

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Avis awful company

I rented a car in Stockholm, Sweden for two weeks last spring. I told them I did not want their extra insurance, as I pay $25 to my credit card company each time I rent a car with their card, for their premium coverage.

The agent printed out a rental contract in Swedish ( I don't understand Swedish ) and told me to initial it to decline the insurance---he had actually filled in the contract to indicate that I accepted the insurance. My wife was standing next to me and heard me decline the insurance.

My credit card company has disputed the $350 charge with Avis and I have contacted Avis customer service---they refuse to correct this fraudulent charge because they have a contract with my initials on it.

I have contacted Christopher Elliott ( the ombudsman at National Geographic Traveler magazine )---He says this is known as the 'sign here scam' for foreign tourists.

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notrentingfromavis
Louisville, US
Jan 04, 2011 1:46 am EST

It's the " sign here cam " for ANYONE in ANY COUNTRY OR STATE

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Avis bad service

Rented a car, have confirmation. Plane was delayed so budget closed and left me stranded in ALBANY Airport during a snowstorm!

Phone # given on confirmation out of service! Manager Laura Young NOT on duty.

It took 3 phone calls to [protected] (reservations) as customer service was also conveniently closed!

NOE (supervisor) from reservations refused to help, said to wait until they reopened at 6am. I asked if they were going to apy for hotel, they refused. Said there was NOTHING" they could do!

Their confirmation isn't worth the papers its printed on as they won't honor it or compensate you in any way. If you want to actually get your car rent from AVIS.

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Avis Customer Reviews Overview

Avis is a well-known car rental company that has been in business for over 70 years. With locations in over 165 countries, Avis has become a popular choice for travelers around the world. Avis has received positive reviews for their customer service, quality of vehicles, and competitive pricing.

Customers have praised Avis for their friendly and helpful staff, who are always willing to go above and beyond to ensure a positive rental experience. Many customers have also noted the high quality of Avis vehicles, which are well-maintained and clean. Avis offers a wide range of vehicles to choose from, including luxury cars, SUVs, and economy cars, making it easy for customers to find the perfect rental for their needs.

In addition to their excellent customer service and vehicle quality, Avis is also known for their competitive pricing. Customers have noted that Avis offers some of the best rates in the industry, making it a great choice for budget-conscious travelers.

Overall, Avis has received overwhelmingly positive reviews from customers who appreciate their commitment to quality and customer service. Whether you're traveling for business or pleasure, Avis is a reliable and trustworthy choice for all your car rental needs.

Avis In-depth Review

Company Overview:

Avis is a well-established car rental company with a rich history dating back several decades. The company was founded in 1946 and has since grown to become one of the leading players in the industry. Avis is known for its commitment to providing excellent customer service and maintaining a strong presence in both domestic and international markets.

Services Offered:

Avis offers a wide range of vehicles for rental, catering to various needs and preferences. Whether you're looking for a compact car for a quick city trip or a spacious SUV for a family vacation, Avis has you covered. In addition to vehicle rentals, Avis also provides a range of additional services such as GPS navigation systems, child seats, and insurance options to ensure a hassle-free and comfortable experience. Keep an eye out for their special offers and promotions, which can provide great value for money.

Pricing and Transparency:

Avis strives to maintain transparency in its pricing and billing practices. Rental rates and fees are clearly communicated, allowing customers to make informed decisions. There are no hidden charges or unexpected costs, ensuring that you won't be caught off guard when it comes time to settle the bill.

Reservation Process:

Making a reservation with Avis is a breeze. Their online booking system is user-friendly and intuitive, making it easy to find and select the perfect vehicle for your needs. Should you require any assistance during the reservation process, Avis provides reliable customer support to address any queries or concerns.

Vehicle Quality and Maintenance:

Avis takes pride in the quality and maintenance of its rental vehicles. The fleet is regularly inspected and undergoes thorough safety checks to ensure that you're getting a reliable and well-maintained vehicle. The rental vehicles are kept in excellent condition and are always clean and ready for your journey.

Customer Service:

Avis is known for its exceptional customer service. The customer support team is responsive and professional, always ready to assist you with any questions or issues you may have. They provide valuable assistance during the pick-up and drop-off process, ensuring a smooth and efficient experience. In the rare event of a complaint or issue, Avis handles it promptly and strives to find a satisfactory resolution.

Locations and Accessibility:

Avis has a wide network of rental locations, making it convenient for customers to pick up and drop off their vehicles. These locations are strategically placed near airports, hotels, and popular destinations, ensuring easy access for travelers. Avis also prioritizes accessibility for customers with disabilities, providing facilities and support to accommodate their needs.

Loyalty Programs and Rewards:

Avis offers a range of benefits and perks to its loyal customers through its loyalty programs. Membership programs and tiers allow customers to earn and redeem rewards, making each rental experience even more rewarding. The process of earning and redeeming rewards is straightforward and hassle-free.

Reviews and Ratings:

Avis consistently receives high customer satisfaction ratings, reflecting the quality of its services. Previous customers have provided positive feedback, praising Avis for its reliability, professionalism, and overall experience. Avis stands out among its competitors in the industry, setting a high standard for car rental services.

Sustainability and Corporate Social Responsibility:

Avis is committed to sustainability and corporate social responsibility. The company actively engages in environmental initiatives and practices, aiming to reduce its carbon footprint. Avis also demonstrates its commitment to the community through philanthropic efforts and community involvement.

Mobile App and Technology:

Avis offers a user-friendly mobile app that enhances the rental experience. The app is packed with features and functionality, allowing customers to easily manage their reservations, access important information, and even integrate with other travel-related services. The interface is intuitive and navigation is seamless, making it a convenient tool for travelers.

Security and Privacy:

Avis prioritizes the security and privacy of its customers. Personal information is protected and secure payment options are available, giving you peace of mind when making transactions. Safety measures for rental vehicles are also in place, ensuring that you can enjoy your journey with confidence.

Additional Considerations:

Avis is available internationally, making it a reliable choice for travelers across the globe. They accept a variety of payment methods, providing flexibility and convenience. A standout feature of Avis is their commitment to innovation, constantly striving to enhance the rental experience through technological advancements.

Conclusion:

Avis is a trusted and reputable car rental company that consistently delivers excellent service. With a wide range of vehicles, transparent pricing, and exceptional customer support, Avis ensures a smooth and enjoyable rental experience. Their commitment to sustainability and corporate social responsibility further sets them apart from the competition. Whether you're a frequent traveler or planning a one-time trip, Avis is highly recommended for all your car rental needs.

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Contact Avis customer service

Phone numbers

1800 352 7900 1800 288 8888 More phone numbers

Website

avis.com

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