I have been on the phone with their tech support all week (12/30, 12/31, 1/1, 1/2) of 2025/6. I have been with AVG for years. Since 12/30, I have been having a screen pop-up on my computer after restart. I called them all the additional days to get it removed. The screen is related to when they remote into your computer to fix an issue. Well, once the issue is resolved, the remote session and window is supposed to be removed. It wasn't. I called them all the subsequent days to have it removed by them only for the screen to reappear after their tech support deleted and unistalled the Logmein program off my computer. Today, the window reappeared. I went to do the uninstall myself today, but the program was gone. Yet, the prompt window reappeared. So, long story short, when Logmein got installed they left behind a "unattended.exe" program in a temp folder. "Unattended" would allow someone to reenter if your computer was unattended based on my research. This is a serious problem and breach. When I brought this to their attention, they essentially ignored my concerns. My consolation is that the date stamp on the programs and folders covers the last few days and I caught it (myself). I have cancelled my subscription.
Update: I was on the phone with them 12/30, 12/31, and 1/1/2026 only. I made no contact on 1/2.