Avenue Stores review: scamming customers out of their returns ( 3 comments)

Please do not shop at avenue! They are scam artists and I am reporting them to every agency I can. I placed a large order online and was not satisfied with most of the items. The prices have gone up while the quality of their clothing has gone way down. The day I tried on the items I packed them in the same box the clothes were received in and mailed them back the next day. A month later I still had no received a refund so I called and customer service said they would look into it. The next day I get an email saying that they will not issue me a refund because the clothes were either worn or damaged! What>!>! When I tell you, I tried on the clothes and put them back in the box! One item was a winter coat - how soiled could it have been? It is a complete lie! After much investigation I came to find out that avenue stores are doing this to many of their customers to scam them out of money. Go on the bbb site and you will see over 100 of complaints just like mine. I am fighting them tooth and nail, even if I have to take them to small claims court. This is insane that a store would try and scam customers like this. Do not shop here! Please!