SUBMIT A COMPLAINT

Athleta Customer Service

0
Complaints8
Pending0
Resolved0

Gap Inc.

6007 Green Pointe Drive
Groveport
Ohio
United States - 43125

Customer Support Phone Numbers

1877 328 4538(United States) 0 0
+1 614 744 3913(USA & International) 0 0
+1 855 327 4359(AthletaCard) 0 0
Mon7:00 AM - 1:00 AM
Tue7:00 AM - 1:00 AM
Wed7:00 AM - 1:00 AM
Thu7:00 AM - 1:00 AM
Fri7:00 AM - 1:00 AM
Sat7:00 AM - 1:00 AM
Sun7:00 AM - 1:00 AM
Plus

Athleta Complaints & Reviews

Athleta / complaint type: rewards not honored.

Fr
Dec 30, 2018

Complaint reference: Athleta 7599, Date: 12/10/2018 7:23 PM, Trans: 1885, Store: 07599, Cashier: 3107279. Purchased a Snow Down Jacket and one other item (pants). I used a $45 reward, a $5 reward and another $5 reward. When the cashier placed the items in the bag she noticed a black spot on...

Athleta / gift purchases

De
Oct 20, 2018

I recently purchased two items to give as gifts-I checked the box for the gift receipt which already was substandard in that you couldn't do them independently and they were gifts for different individuals. The items came with no gift receipts-I called to request the receipts and was told...

Athleta / deceptive facebook advertising

Li
May 08, 2018

AthletaAthleta posted an ad on Facebook for an "Aqualuxe Stripe Bikini", for a price of $69, and photo that showed a 2-piece bikini. I clicked through to order it on my phone. What I received was just a bikini top. Their ad said "Bikini", not "Bikini Top". I've attached a screen shot of the ad to...

Athleta / misleading

Ke
Dec 01, 2017

I don't know why other people are in love with Athleta. I personally think it's a piece of crap. I ordered some stuff from them, several days later they said that everything was sent. Yeah, I was happy and excited to received the items as soon as possible. But next day they sent me an email...

Athleta / staff

An
Oct 15, 2017

I have always enjoyed shopping at Athleta and appreciated the staffs help. I was not happy about my experience today. The staff was not friendly and didn’t say hi or ask if I needed help. The lady with short blonde hair who was working the dressing room kept giving me mean looks. I had worked...

Athleta Inc. / Bad customer service

Ne
Apr 26, 2014

I will never go to any Athleta Inc. store again. I was treated very badly at this store by one of their employees and the manager (s) did not do anything about it. I did not know that you have to reserve a fitting room to try on clothes. This was my first visit at the store. I went to the...

Athleta / Bad customer service

Ne
Apr 26, 2014

I was badly treated at this store by one of the employees and the managers did not do anything about it. I was unaware that Athleta make reservations to use the fitting rooms, according to this employee. It was my first visit at this store. I saw one of the fitting rooms empty and I went...

Athleta / Awful return policy

Bl

I have ordered from Athleta on line for awhile, but I recently tried to return and exchange some items that weren't true to size. They don't provide you with a return shipping label or an exchange form. Instead, you call customer service, do a search on their website for keyword...