Aurora Health Care Complaints & Reviews

Aurora Health Care / severe slow response / don't return calls / can't find any customer support

Oct 10, 2019

Been trying for over 1.5 hours to reach someone who can help. can't read the little grey letter in the chat. website is NOT accessible. lve been calling because no one called back after a week then i get told there is patient support or customer support but no one knows anyting about it. got...

Aurora Health Care / unprofessional behavior

Sep 18, 2019

I made a eye appointment with the vision center of aurora two weeks ago for an appointment on 9/18. I get an phone call at 4:59 from the vision center saying there was something wrong with the insurance and they thought I didnt have insurance anymore or it was canceled? So I tried calling...

Aurora Health Care / endocrinology

Aug 06, 2019

My husband was referred to Dr. F. Salahuddin for suspect parathyroid disease. She ordered the tests to determine if this was the case. After ultrasound of kidney and thyroid he received a call stating his tests were fine and come back in 2 years. In the meantime the blood tests came back and...

Aurora Health Care / hospital stay - aurora summit

Apr 26, 2019

On my stay at Aurora for a pulmonary embolism I was shocked at how inattentive the nursing staff was. I could go for 4 or 5 hours several times a day and never see a nurse, a tech or a CNA. About the only time you would see them is when they had to do something like administer medicine or...

Aurora Health Care / ophthalmology appointment

Mar 11, 2019

Of the last 5 Ophthalmology appointments that I made with Dr. Saba J Kadlec 4 were cancelled. It just happened again. Because I work so far from home I must take scheduled vacation in order to meet the appointment. I make it in good faith and then it's cancelled on your end. It'...

Aurora Health Care / medical records complaint

Nov 16, 2018

I had a MRI appointment on 11/15/018 at Aurora St. Lukes Milwaukee Wisconsin. Upon checking in to Radiology, I was told that my Medical Records were Mixed together with my Twin Brothers. My name is Kevin M. James, My brothers name is Kelvin P. James, and apparently my twin brothers medical...

Aurora Health Care / billing/customer service

Oct 27, 2018

I called to make a yearly physical/check up with my primary doctor. I see a OBGYN (from another health providing company) yearly so I did not want a pelvic/ pap done which I told the scheduler and the doctor at the appointment. I discussed minor issues, such as hand pain, that I was having...

[Resolved] Aurora Health Care Medical Center Kenosha, WI / encounter with mri tech

Sep 29, 2018

Recently i was suppose to have my MRI done at this location. The person taking me in was extremely short and rude. I dont understand why people are like that. On top of this, the person smelled like weed to the point it was overwhelming. I didnt ask them about it so its not awkward but it...

Aurora Health Care / bullying/threatening

Sep 14, 2018

I had a Doctors Appointment on September 11th 2018, I was there for my A1C test, the medical assistant told me I was there for a physical (no) I said A1C test. She told me if I don't have the following done (mammogram, pap smear, colorectal screening, flu shot, pneumonia shot, hepatiti...

Aurora Health Care / emergency room service/follow up with primary m.d.

Sep 04, 2018

I had taken my husband to urgent care 200 E. Ryan Road on Sunday 09/02/2018 at 9:00 am for sever headache, nausea, high fever chills, dizzyness for the last 6 days non stop. Received excellant care thru staff & especially Wendy P.A. (don't recall last name) Wendy called ahead to St Lukes E.R...

Aurora Health Care / zoster vaccine saving and 50 mcg injection

Sep 01, 2018

On August 27, 2018, I was admitted to Aurora Sheboygan hospital for total knee replacement for my right knee. Prior to surgery my in room nurse came in to give me an injection. When I inquired to what it was, I was told it was a required shot but didn't say what it was. Surgery went well...

Aurora Health Care / unprofessional behavior and failed birth control insertion

May 17, 2018

On May 16, 2018 I had an appointment to have my Nexplanon replaced. Nexplanon is a birth control that is inserted into your arm. I showed up to the appointment 25 minutes early and was taken back to a room shortly after. The RN that I had was training a new RN. She was going over the step...

Aurora Health Care / maria limon and cary bartz are evil, crooked and full of crap

May 16, 2018

I was a kitchen porter at Aurora Sinai Medical Center working from 12:00 pm to 9:00 pm. Kitchen manager Maria Limon and Kitchen Supervisor Cary Bartz worked me too hard by having me doing other co-workers jobs like washing pots and pans with Jean Heinz, Jean washes the pots and pans, but...

Aurora Sinai Medical Center / maria limon is sick, twisted and crooked

Apr 24, 2018

I worked at Aurora Sinai Medical Center working as a cafeteria cashier From 2000 to 2003. Maria Limon started suspending kitchen co-workers over little petty stu[censored] The good black kitchen co-workers who quit, because of Maria Limon's wrongful actions. The black kitchen co-worker...

Aurora Health Care / aurora health care

Feb 23, 2018

I have been the victim of multiple incompetent staff and physicians. Through their ineptitude and faulty equipment, I have undergone failed invasive procedures and unnecessarily subjected to significant stress and suffered undo physical and emotional pain as a result. Staff training, risk...

Aurora Health Care / failure to notify me of doctor not in the network at time of check-in.

Aug 29, 2017

Checked into eye doctor's office in Waukesha, WI on 05/05/17. Paid my co-pay, and showed my Humana ID card to the receptionist/office person. Went and had eye exam and tests performed by Dr. Rogers (first time I had him perform eye exam for me, but not the first time I had been to that...

Aurora Health Care / burlington wi hospital er did not perform all tests needed for a car crash victim

Jul 26, 2017

On 11/17/2016 I was involved in a car crash, where I was transported to Burlington WI emergency room with a lacerated tongue and lower lip, also complaining of neck, back and leg pain. The ER doctor came in and looked at my tongue and lip, then stitched them both up. Never once sending me...

Aurora Health Care / er visit/wrong diagnosis

Jun 15, 2017

I came in with severe abdominal pain and left feeling the exact same way. I was "diagnosed" with a UTI even though I show no symptoms of having one. The only reason the PA gave me the diagnosis is because she didn't know what else it could be and wanted me out of her hair. She didn't even...

Aurora Health Care / Nicu at summit hospital.

Mar 22, 2017

I have been through so much. My baby was born seven weeks early. Weve been in the NICU for five weeks. If the birth wasn't traumatic enough along with a NICU stay, Aurora Health Care made our experience so much worse. Instead of talking with me about concerns they had with how I approached...

Aurora Health Care / Wrong diagnosis, unprofessionalism

Jan 29, 2017

I saw my family care physician on 12/27/16 and was diagnosed with ringworm all over my body. No testing was done, no scrapings of the skin, it was just a visual diagnosis based on images found online on google images during my visit (in addition to this the rash did not look anything like...

Aurora Sinai Medical Center / Maria limon, cary bartz and rodger jones are bad for aurora health care

Dec 15, 2016

When I was working at aurora sinai medical center for february 2001 to june 2001, maria limon a puerto rican kitchen manager be suspending co-workers over little petty stuff. Cary bartz a white man kitchen supervisor is rude and disrespectful to co-workers in the kitchen. Rodger jones who...

Aurora Medical Center South / Billing


I had an emergency gallbladder surgery and let me make myself very clear. This complaint is for the billing and codec people only. I went into the hospital by car. My husband brought me and I did not take any i.d. with me. We told the people that were admitting me to the hospital that...