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Aurora Health Care Customer Service Contacts

+1 888 863 5502 (Contact A Doctor)
+1 800 326 2250 (Billing & Payment)
750 W. Virginia St., P.O. Box 341880
Milwaukee, Wisconsin
United States - 53204

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Use this comments board to leave complaints and reviews about Aurora Health Care. Discuss the issues you have had with Aurora Health Care and work with their customer service team to find a resolution.

Complaints & Reviews

H
Jan 09, 2021

Aurora Health Care — Dr. walking out on me

I was seen at Aurora Urgent Care North Mayfair Road due to increased pain in lower back, buttocks, and right...

S
Oct 10, 2020

Aurora Health Care — Service

Contacted office in Greenville, wi about tick bite where head of tick was still in. They were booked up and...

D
Jun 16, 2020

Aurora Health Care — Charges and missed diagnosis

My family doctor, endochronolgist, wound care doctor, and wound care pac all said somthing is mechanicly...

T
Feb 26, 2020

Aurora Health Care — Cancelled Rx for Asthma without contact.

Have been waiting for complicated paperwork to be resolved for an expensive medication NUCALA. I just...

T
Dec 27, 2019

Aurora Health Care — medication and dr. warpinski

I have been on ADHD medication since I was nine &I have been taking 3 Xanax a day since I was 22 I not only...

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K
Dec 03, 2019

Aurora Health Care — billing department

Called for an estimate on a procedure. Billed 3 times the amount. Just because a disclaimer is read you are...

J
Nov 17, 2019

Aurora Medical Center Emergency Room — poor service.

I have been in and out of this emergency room since Thursday of last week Dr. George, Had treated me on...

L
Nov 15, 2019

Aurora Health Care — emergency room and my own dr

On thurseday Nov 15 I was taken by ambulance to er with severe hip pain and a fall at home. once at the er...

M
Nov 08, 2019

Aurora Health Care — dr. spiering

There is absolutely no reason to withhold my estrogen because I stopped coming in for my inr. I have been...

C
Oct 23, 2019

Aurora Health Care — unethical behavior

I have had nothing but trouble since i switched over to Aurora healthcare. I decided to switch to Aurora...

Mount Pleasant

Aurora Health Caresevere slow response / don't return calls / can't find any customer support

Been trying for over 1.5 hours to reach someone who can help.
can't read the little grey letter in the chat. website is NOT accessible. lve been calling because no one called back after a week

then i get told there is patient support or customer support but no one knows anyting about it. got phone supervisor. she doesn't do health care but maybe someone will call back

been on phone for 2 hours Oct 10

aurora is just into making money like health care is business

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    B
    Sep 18, 2019

    Aurora Health Care — unprofessional behavior

    I made a eye appointment with the vision center of aurora two weeks ago for an appointment on 9/18. I get an...

    J
    Aug 06, 2019

    Aurora Health Care — endocrinology

    My husband was referred to Dr. F. Salahuddin for suspect parathyroid disease. She ordered the tests to...

    Aurora Health Carehospital stay - aurora summit

    On my stay at Aurora for a pulmonary embolism I was shocked at how inattentive the nursing staff was. I could go for 4 or 5 hours several times a day and never see a nurse, a tech or a CNA. About the only time you would see them is when they had to do something like administer medicine or shift change. RARELY. did anyone stop by room to check and see how to I was doing, how my pain level was and I had to keep asking for basics like water, a clean gown or pain meds. During my first day I developed a bad cold and I mentioned it to 3 different nurses. No one really checked me out, looked down my throat. When I told them I was having some problems breathing due to the cold they simply provided cough drops. The cold went into my chest and the cough became so bad I was constantly coughing but they did nothing because they won't give me any medication without an act of Congress and apparently it was too much trouble to call the doctor. The last night I could not even sleep because of the coughing. Seems silly that you are in a hospital and no one is interested in trying to address a simple cold or to keep something as basic as fluids going.

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      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Aurora Health Careophthalmology appointment

      Of the last 5 Ophthalmology appointments that I made with Dr. Saba J Kadlec 4 were cancelled. It just happened again. Because I work so far from home I must take scheduled vacation in order to meet the appointment. I make it in good faith and then it's cancelled on your end. It's not easy to change on my side. This clinic really doesn't apparently care about their clients and frankly their customer support sucks. I do not have an issue with the doctor. Every time I got in she was fine. My problem is the scheduling staff. They are awful. My only openings are on Friday. I work a 60+ hour schedule. I make an appointment more than a month in advance agreeing to a date and hour that is said to be available... to then have it cancel before the visit date. Once is a fluke. Multiple times is a tend. This seriously needs to improve.

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        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        K

        Aurora Health Care — medical records complaint

        I had a MRI appointment on 11/15/018 at Aurora St. Lukes Milwaukee Wisconsin. Upon checking in to Radiology...

        J

        Aurora Health Care — billing/customer service

        I called to make a yearly physical/check up with my primary doctor. I see a OBGYN (from another health...

        C

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Aurora Health Care Medical Center Kenosha, WI — encounter with mri tech

        Recently i was suppose to have my MRI done at this location. The person taking me in was extremely short and...

        S

        Aurora Health Care — bullying/threatening

        I had a Doctors Appointment on September 11th 2018, I was there for my A1C test, the medical assistant told...

        C

        Aurora Health Care — emergency room service/follow up with primary m.d.

        I had taken my husband to urgent care 200 E. Ryan Road on Sunday 09/02/2018 at 9:00 am for sever headache...

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