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Elmhurst Hospital Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

NYC Health + Hospitals

79-01 Broadway
Queens
New York
United States - 11373

Customer Support Phone Numbers

+1 718 334 4000(General Information) 0 0
+1 718 334 2424(Adult Appointments) 0 0
+1 718 334 3025(Pediatric Appointments) 0 0
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 5:00 PM
Sat8:00 AM - 12:00 PM
SunClosed
Plus

Elmhurst Hospital Complaints & Reviews

Elmhurst Hospital / unethical behavior

St
Aug 13, 2019

My medical record # is: 5040435 My Dr. Nancy Tarlin ordered blood draw in April to be complete 8/9/2016. I have a follow up appointment for results of said blood draw on 8/16/2019. I have been scheduled for 4 months. This incident took place on 8/9/2019, at 10:07am in the Blood Draw office...

Elmhurst Hospital / nurse

Po
Jul 31, 2019

Elmhurst HospitalJuly 30, 2019 i brought my mom to the emergency. 2 different nurse came to withdraw blood and failed to do so and just butchered my moms hand. One nurse was trying uncover the needle and poked her own hand. She then with an attitude left all the bloody gloves and needle on top of my...

Elmhurst Hospital / emergency room

Ka
Jun 30, 2019

My father is diabetic and has kidney failure. He had a surgery on his ankle this past Friday. On Saturday he woke up deaf. He had only taken the medicine that gave him for pain and now he couldn't hear. So we called the number the provided on the discharge forms and they told us to bring...

Elmhurst Hospital / nurse attention

Ro
Jun 25, 2019

My mom is a patient on the 6th floor, I asked the nurses to change her diaper because she had pooped, I waited 45 minutes and still she was not changed, Ms Hudson( nurse assigned to that room) stared that she had changed twice on that day already and that someone else should do it, nurse...

Elmhurst Hospital / financial counselor

Ir
Jun 10, 2019

I had some questions about the extra bill I received from the self pay package agreement I had and instead of been professional about it and explaining it to the best of her abilities or referring us to someone who can, the financial counselor- Alandra was rude, very unprofessional; even...

Elmhurst Hospital / emergency room

Me
Jun 07, 2019

I came to the emergency room feb 22, 2019 in pain from a fall and thought it was broken. I waited a long time in pain thinking I must find out. The doctor came found out what happen how I fell. He then said you must now walk to the other side of the hospital to get a xray and that was a...

Elmhurst Hospital / emergency room

Me
May 13, 2019

March I came to the emergency room from a fall it was hurting real bad and I wanted a xray I thought something felt wrong . It took so long but the dr said you sprain it as and after a couple of days I will feel better . He was wrong. I wasnt told the right thing . The middle of April I...

Elmhurst Hospital / behavioral health registration

Cl
Dec 04, 2018

Elmhurst Hospital"Behavioral health registration" on the 3rd floor in elmhurst hospital. To who this may concern, I am a home attendant who is here monthly. And I have noticed that the line is never shorter than one entire hour. Due to the clerks hanging out, talking, or even blatantly taking their time. I...

Elmhurst Hospital / service

Le
Sep 28, 2018

Elmhurst HospitalThe receptionist in the outpatient rehab gym (D2-16) hispanic ethnicity / probably Dominican- she sits in the front seat of the entry way of this office- she refused to give me her name as she only wanted me to speak to her direct report - my mother is a hispacinwomen who does not speak...

Elmhurst Hospital / sonogram

Ma
Jul 13, 2018

My name is Margaret Watkins, 35 years old. I went for a sonogram on my 19 weeks pregnancy on the 5th floor last Friday, July 6th 2018 at 9:20 am was my scheduled time. As soon as i was called by the sonogram tech, i told her that I dont want to know the gender of my baby because we will be...

Elmhurst Hospital / nursing care

Al
Jun 20, 2018

First, I'm a RN in another NY hospital. Seen my uncle who has (dementia and Parkinson) the night of June 9th on the 6th floor. I found out he did not eat anything for the day. When I asked the nurse, she replied, "well we can't force him to eat". I called for the on-call MD, took an hour...

Elmhurst Hospital / staff member

Jc
May 15, 2018

third floor wing e-01 or e-011 billing, there is a lady named Damaris. first she scream NNNeeexttt as if we are animals or something, later while looking at her cell she said what do u need, I gave her a bill that was sent to me she looked, ohh ya gotta go to a-117. I said but..., no no...

Elmhurst Hospital / intensive care surgery department

Sr
Jan 29, 2018

On 1/28/18 my husband T Rocco received surgery. I received a text message for where he was in surgery which was great. However when he went to recovery and I went to check on him the nurses were extremely rude. My husband requested ice chips his first nurse said ok walked away and never...

Elmhurst Hospital Center / emergency room and labs

Jo
Jan 26, 2018

On January 8th, I took my wife Suzan, to the E.R at Elmhurst Hopital, after a serious fall in the kitchen.She has been seeing different doctors about leg weakness, fatigue and balance issues.While there they did examnine her and did an MRI .She did say that her side hurt and had a cut on...

Elmhurst Hospital Center / pediatric clinic

St
Jan 12, 2018

On Friday January 12, 2018 my daughter received 3 shots & the rude disgusting nurse made my experience bad . I wasn't aware I wasn't able to take a photo of my daughter she could have told me hey your not allow to instead she said don't take picture pay attention to your kid . Like what...

Elmhurst Hospital Center / emergency center child

Ma
Jan 02, 2018

My kid has height temperature and non stop coughing, vomiting . He said different breathing and stomach is hurt . At 11pm I am too worry so I went emergency. Emergency doctors is asian woman . She treating us not friendly. Totally 4 hours we waited and doctor said and give just Tylenol...

Elmhurst Hospital Center / employee

Li
Dec 15, 2017

I am in the 3rd floor waiting room waiting to visit my mom. There is an employee with brown scrubs sitting thereon her break. She is listening to loud rap music. The problem seems to be that that music is talking about sex and drugs, mean while there are toddlers in the room listening to...

Elmhurst Hospital Center / nurse service

Ee
Nov 13, 2017

This complaint is about a nurse in the orthopedics dept on Tuesday 11/13. Her name is Orlene Crawford. She was rude and disrespectful. Refering to me and my daughter she said: "Jesus Christ, are they deaf? They do not listen! I don't believe they were sitting here the whole time!" After...

Elmhurst Hospital Center / administrative service

Ca
Nov 09, 2017

My name is Carlos, I put it my case of workers' com for ( fracture of nose)on 01-10-2017, and after many appointments and sinus surgery the hospital charge all bills to my Medicaid and, I had sinus surgery on 05-26-2017.the doctor waited a letter and said that the surgery is not related...

Elmhurst Hospital Center / hospital police lack hospitality

An
Oct 26, 2017

Hospital police (central operations) is very impolite and very rude. Police more often than not glare when they are asked questions and act is if they do not want to help. The questions being asked are pertinent to their line of work, so it is not as if they are simply being asked...

Elmhurst Hospital Center / emergency registration desk

Sy
Sep 13, 2017

Dear Supervisor, I am sorry to inform you, I came here for emergency urinal pain, when i went her desk some reason she was not nice way to ask the patient, When i said please be nice with pattient and i am not feeling good, I grab my phone to do something and she said i took her picture...

Elmhurst Hospital Center / bad service long wait, forgetful doctors

Az
Jul 31, 2017

I took my 15 month old to emergency as she was crying with pain and then we waiting 2 hours in the waiting area after registration at the reception mind you there were only 4 people ahead of us. After being called inside we waited in the room for another half house before the doctor came...

Elmhurst Hospital Center / elmhurst hospital - beyond pitiful

So
May 22, 2017

After being attacked, on the subway, and having suffered various blows to the head and face, head trauma, and showing obvious signs of a concussion, I was taken by ambulance to Elmhurst, a pathetic joke of a hospital. I was left to linger for hours in a hallway, and was never seen by...

Elmhurst Hospital Center / I stayed at the hospital for 9 hours and came back home with out getting checked out or any medication.

Ak
Apr 21, 2017

I had extreme abdominal pain at night. So I went to the hospital to get checked out at 9:30pm. My husband and I stayed at the hospital for 9 whole hours. But I came back home at 5am without getting any sort of medication. None of the doctors or nurses seem to pay any sort of attention to...

Elmhurst Hospital Center / security officer behavior

Jo
Dec 08, 2016

Today was my second day at Elmhurst Hospital Center, and I dreaded passing by the security officer Dey who stands by the elevators on the main lobby. On my first day at Elmhurst hospital, last Thursday, he spoke to me in a condescending manner when I asked him where to get my volunteer ID...

Elmhurst General Hospital / the care and treatment of patients

Bi
Oct 06, 2016

Patients suffering in pain wait a long time for nurses to administer pain medication. When you ask them for help with anything, they tell you, "oh, just give me a couple of minutes", those minutes turn into hours. The beds are nothing more than devices of torture, especially for patient...

Elmhurst Hospital / stay away

Ls

Worst hospital in DuPage County. *** doctors, inept nurses.. Horrible staff. No one has a clue at Elmhurst Memorial. Stay away from there if you want to keep your life. Go to CDH or Loyola! The place should be shut down.. The new hospital will be no better. It will be like putting...

Alan Blalock / abusive to elderly

Al

This social worker Alan Blalock abuses the elderly and disrespects human life and the elderly. He is incompetent and an uninformative and should not be working in palliative care. Palliative care means working with people who have an incurable and life threatening condition. What does Alan...