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At&t Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 5 10
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 31 36
Work days:
Mon12:00 AM - 12:00 AM
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

At&t Complaints & Reviews

AT&T / att construction

danfrmfl on Dec 27, 2016
I have had nothing but problems with att and they have the worst ever customer service. First they promised installation the first week of december 2016. Then they never showed up. Direct came out and cut my comcast internet prior to the att internet being installed after they said they...

Direct TV and AT"T / bundled internet and tv services

tazmanusn on Dec 26, 2016
Just moved to kentucky from ohio. Moved to rural town murray ky. Previously had att services in columbus. My spouse called att and they recommended a tv/internet bundled service and requested 4 areas for tv (I had a detached garage and small apartment in back) , also requested 3 areas for...

AT & T / new lawn damage

Vivian Leon on Dec 24, 2016
The AT & T trucks were by our property yesterday and damaged our recently planted lawn in front of our property. We expect for this to be remedied immediately. The trimming crew also came to our backyard and when they trimmed the vines they dropped our cable for our service. Please...

AT&T / landline

Oakley Warren on Dec 22, 2016
I have called to get ATT land line from Dec 1 thru Dec 9. I spoke to 4 different people in the Philippines, one person in Central America, one person in Florida. All six told me that ATT service was not available at my new address. I told each representative that I had service at thi...

AT&T / att 611

Roof damages on Dec 15, 2016
I was told by AT&T 611 supervisor and manager that AT&T would cover my DirecTv damages to my whole roof and all inside damages.They told me that it would be 100% covered guaranteed by AT&T liability insurance and nothing worry about anymore . My damage to my roof already i...

AT&T / unlimited data

EddieP on Dec 15, 2016
I have been an AT&T customer for over 35 years. I recently tried to combine my AT&T and Directv bills so I could get unlimited internet data. We live in a rural area so, of course, we have poor signal for our phones and internet. I can not use the internet options on my directv...

AT&T / new line construction damage

David M. Rice on Dec 15, 2016
I live at 242 Wind Chase Drive in Madisonville, Tn. Recently in November new lines were installed in my neighborhood under job number 78k45420n and damage was done to my lawn and there are still two holes about 3 inches wide and 18 inches deep in my lawn. I have called the 1-800-293-3490...

AT&T / at&t / directv

Shauna M Holmes on Dec 14, 2016
I became a new customer, subscribing to internet and DirectTV service mid October. I have had a horrible experience from day 1! The tech sent out was only trained to install AT&T internet/Uverse services, didn't know anything about DirectTV, stated my tree branches were in the way...

AT&T / neither warranty nor insurance honored for a samsung note 5 under warranty and max insurance allowed

Shire Dixon on Dec 13, 2016
Within the last 20 months I have had 5 cellular phones due to malfunctions. I recently reached out for at&t assistance and called only to find that my insurance I have been paying for would not service my cellular. I was told that the cellular a samsung note 5 was still under warranty. I...

AT&T / false eligibility

LoShan on Dec 12, 2016
AT&T saleman promised me my address was eligible for service and if there was any issue AT&T would make it work. Took off a day of work, wasted my day because address is not eligible. Jamal, our local salesman, will not return my call or my text. AT&T will not return my upfront...

AT&T / my at&t landline phone service

jp suther on Dec 10, 2016
2 weeks ago I requested a replacement unlisted landline phone number replacing my old number 972 206 0762.. i requested a certain number..your agent said that number was avilably 972 639 2133.sayin to activate it in 1 week... you attached a prompt to my old number telling the world, my...

AT&T / cell service

Marvin Brunson on Dec 10, 2016
My wife and I work very hard to keep this bill paid in the past month and a half we have paid $ 900.00 in phone bills and are phones are still off because AT&T says we still owe fees we have been a customer for years I know that they could turn our phones on and I have been trying to keep...

Direct TV and AT"T / bundled services not available after advertised

Penny2016 on Dec 6, 2016
I was advised by your representative Bryan on 11/28 that I was to bundle home phone, Internet and Direct TV all at 109 monthly charge. In addition, these perks will apply; free activation/installation, unlimited free cellular data, Direct TV app. 200 giftcard and unlimited wireless data...

AT & T / annoying

Tim on Dec 6, 2016
I used AT&T in the past and left them because I was extremely disappointed with low quality of service. Recently they contacted me and said they wanted me back. I refused and told them that I'm already using another provider but they actually did not care. They offered me all kinds of...

AT&T / service upgrade/bundle

Lixxle on Nov 30, 2016
I need a supervisor to contact me because I received some of the worst customer service that I have ever experienced through AT&T. It is too much to type out, but I will at least give a synopsis: *11/16/16 => Spoke with Raquel in Customer Care about concerns with Family Data...She asked...

AT&T / billing method

Sum Ting Wong on Nov 25, 2016
The at&t billing system: round up for debits... Round down for credits... Has anyone ever looked into this? The billing program bills a customer a month in advance for normal monthly service charges (A. K. A. Your rate plan). If you change your plan, add a new line of service or even...

AT&T / u verse

Jennifer Grade on Nov 17, 2016
At the end of August I got a bundle deal with AT&T and Direct TV and 2 weeks later I decided to cancel it. When I called they said I would have to pay x amount of money to have it cancelled and I asked why it should not be a contract and they said it is a contract. I later went down to...

AT&T / u-verse community construction

Dwain Benton on Nov 15, 2016
On November 15, 2016 a group Hispanic workers arrived in my sub division and proceeded to dig up everyone's yard. I requested authorization and no one spoke English. Finally there supervisors comes over to explained they are installing new U-verse lines for our community. He explained...

AT&T / wireless

betty dupree on Nov 15, 2016
To whom this may concern my tn is 318-230-3712 and I have places 2 calls to at & t go phone to request outage credit I am a Louisiana flood disaster victim and after speaking with a rose who said she was a supervisor denied me a 3 days outage credit I called today and spoke with a...

ATT / business phone line down

maria1126 on Nov 4, 2016
I volunteer at a local non-profit in stockton, ca. Within a 2 week period, (Beginning october 18th) our phone line has twice been inoperable (Can't receive or make calls). This effected our credit machine use also as it is on that same phone line. We lost sales due to the problem, and both...

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