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AT&T Customer Service

1529 Reviews

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
44 61
+1 888 333 6651(Order New Wireless Service)
1 0
+1 877 782 8870(Check Wireless Order Status)
2 0
+1 314 925 6925(Support For Travel Abroad)
1 0
+1 800 901 9878(AT&T PrepaidSM)
6 8
+1 844 827 7057(Order New U-Verse TV Service)
1 0
+1 866 861 6075(Order New Internet Service)
1 0
+1 800 331 0500(Wireless Customer Service)
13 31
+1 866 294 3464(ConnecTech PaidTechnical Support)
1 0
+1 866 435 3264(Dial-Up Billing & Payments)
1 0
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 0
+1 866 861 6075(Order New Digital Phone Service)
1 0
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 0
+1 855 288 2727(Digital Life)
1 0
Plus

AT&T Complaints & Reviews

AT&T / high speed internet/directv

Ba
barbara Geoffroy on Apr 24, 2018

I contacted A T & T on April 20, 2018 to discuss my plan with them. They told me that they would give me a deal on upgrading my DSL to high speed internet and DirecTV. I agreed and made an appointment with the customer service person to do the installation after 5 pm as I work for a...

AT&T / telecommunications product

Da
dabywong on Apr 22, 2018

At&t is the most worst telecommunication public services I have ever ever has connect or used. Discrimination mexican against chinese, non approved charges cost in front of the customer that said no charge but they send you an invoice with huge amount of charges. (american chinese and...

ATT Uverse / fraudulent account

Te
Terrycchef on Apr 18, 2018

I just pulled my credit report to find that ATT has allowed someone to open an account in my name at a fraudulent address. Despite the fact that I have had 7 yr fraud alerts on all of my credit reports for over 2 years. And I haven't even lived in the country for 8 years. Then sent the...

AT&T/Direct TV / refunding my $7 charged to my credit card

Pr
PRT109 on Apr 14, 2018

On March 7th we went to the AT&T store at 3057 RT 50 to inquire about switching to AT&T and Direct TV. A $7 charge was put on my credit card for the to come out and check if I would be able to get TV reception. An appointment was made for 3/9/19 between 8 and 12 and Direct TV never showed...

AT&T in Ocala employee Dione allen / mobile phones

Me

Dione allen set up me and my husband's phones thru her account because she said it'd be way cheaper since she was an employee which would have been nice except a year later she demanded them back which we returned sunday and we transferred our phone numbers to metro because they...

AT&T / "at&t vesta" bogus monthly charges

Te
Terry Sterkel on Apr 4, 2018

BOGUS charges, 2x a month Reverse all these NOW! 1/21/2017 VESTA *AT&T 866-608-3007 OR $44.10 1/21/2017 VESTA *AT&T 866-608-3007 OR $44.10 2/9/2017 VESTA *AT&T 866-608-3007 OR $22.05 2/20/2017 VESTA *AT&T 866-608-3007 OR $44.10 2/20/2017 VESTA *AT&T 866-608-3007 OR $44.10...

AT&T / customer service representative

Cr
cRitterDW on Mar 29, 2018

Hello. I called AT&T Customer Service around 11:30 am on Thursday 3/29. The woman I spoke to was unbelievable rude. She would not let me explain my issue before trying to transfer me to someone else. I asked not to be transferred because I had already called the system she was trying to...

ATT Uverse / adding a line

Ji
jimdexheimer on Mar 28, 2018

I wanted to add my fiances phone to my account. I stated this clearly win the beginning of my call. 70 minutes on hold later, I'm told that she has to authorized the change. After 70 minutes, they couldn't have told me in the beginning I was wasting my time. This company has the worst...

ATT Uverse / charge for a channel I never ordered

Na
Nancy Howze on Mar 28, 2018

I called AT&T to cancel my HBO that they offered free for the first 90 days of signing up with them. The representative offered a good deal to keep the HBO so I kept it. I go to pay my bill a few weeks later and I see my bill is double the amount I owed and then I see a NBA league channel...

AT&T / sales

Jj
JJMMRP on Mar 28, 2018

Beware of signing on to services with sales people from AT&T! I ordered new service with them and was lied to about the whole deal. I went over this plan and pricing a million times with Ovier the horrid sales rep, to only get billed with a whole different pricing and lied about everything...

AT&T / not possible to send payment by due date

Ji
jimsonism on Mar 27, 2018

at&t mails me my internet bill on the 13th or 14th of each month.i receive it between the 20ith and this time the 25th it has to go across country. this month the 25th was a saturday. how can i mail a check on the 26th and get there by the 30th. the last 2 months i get charged $9.00 late...

AT&T Wireless / mobile phones

Me
Megan hassey on Mar 21, 2018

I notified Att of charges on my bill that did not reflect the agreement AT&T promised .I found out I was a victim of identity theft when my new Apple x wouldn't accept my Apple ID and password .At&T made me wait 12 days for the recovery process of 12 days and then refused to return the...

AT&T / overcharged

Ma
Marisol DeLeon on Mar 13, 2018

Att has been charging me the same bill over and over they changed my daughters cell phone number every time they change her number some one is Harrasing her and calling her in the new number they give her.Att is a fraud and they need to be investigated by the FHS they just want to steal...

AT and T / extra landline installed without authorization

Ja
Jacqueline t on Mar 11, 2018

In mid August 2016, we moved. At that time ATT installed an extra land line of which we were not advised. When the billing came in, we paid the requested amount to be sure. I believe that it was in January of 2018 that the Billing format was changed, and we immediately saw that we were...

AT&T / directv/u-verse/at&t

Ra
Rachel Fields-Bishop on Mar 10, 2018

On January 13th, we had UVerse installed and called to cancel Direct TV and home phone service. On February 12th our bill still had Direct TV charges from 1/9-2/8. We called again. Customer Service agent said there was a record of a call on 1/13 but Direct TV was not cancelled. We were told...

AT&T / at&t u-verse

Sh
sheila e johnson on Mar 10, 2018

I hate this service which is strong wording. It started from day 1 on 2-9-2018. The remote on my tv would'nt work so now I have 2 remotes to work 1 tv. I switched from direct tv, cause I would loose signal when it would rained. This service is worse, I loose signals all day long no matter...

AT&T / internet installation

Pc
Pchance on Mar 7, 2018

I need assistance with filling a complaint. I had the absolute worst experience attempting to have internet installed. The technician arrived sooner than his schedule time frame. He did not call my number one hour prior to arriving at my residence as promised. Also, he called my husband...

ATT Uverse / gift card for $200 under a movers deal

An
Andrea Banks on Mar 4, 2018

I have been robbed by att uverse! If I am one of att loyal customers, then where is att loyalty that is due to me? Case in point: I called att to cancel my services in August 2017 because I was having a house built. I was not planning to transfer my current services (Account # 122116095...

Vesta AT&T / unauthorized credit card charges

Pa
Paula Fourcade on Mar 2, 2018

I have been debit $165, 20 from my UBS VISA debit card. This charge was not authorized by me. If being treated as an automatic charge on my account, I want it stopped now. I am from Argentina and I live in Argentina. I've been in USA last September 2017, for just 10 days. I am demanding a refund of the amount because I did not authorize this payment.

AT&T / att driver

Kt
kterrano on Feb 25, 2018

I was driving north on 585 on Saturday 2/24/18 at 12:17 when a male driver with dark car was driving in the far left lane driving under the speed limit and impeding the flow of traffic. I observed three drivers pass him on the right and pull in front of him, with my vehicle being the...