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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 8 17
+1 800 901 9878(Wireless GoPhone) 4 4
+1 800 288 2020(Digital TV/Internet) 36 45
Work days:
Mon12:00 AM - 12:00 AM
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

AT&T Complaints & Reviews

AT&T / charges

udrc1 on Apr 15, 2017
I'm charged $55.50 every month since last year. The charges are deducted from my bank account directly. I have no USA mobile number. I only purchased a pre paid line when I visited usa last year. Strangely, the charges never stopped since then. I only new about it when my bank told me. I...

AT&T Systems, Inc / landline

Sharon Heinz on Apr 14, 2017
Trying to cancel service, first disconnected when I said I wanted to cancel, next rep has me on hold for 23 minutes while he said computer kept logging him out. Really? Surely a communications company can get their computer service working? Or is this some sort of bogus stall tactic? account...

ATT / at&t home internet/phone & directv bundle

lspooner10 on Apr 13, 2017
Mr. Stephenson, I am writing to you because I am at my wits end with your company. I have had to spend hours on the phone between at&t and directv within the last two weeks in hopes to get the bundle package I set up on 03/25/17 to actually be set up correctly. Again last evening I spent...

AT&T Internet / billing

Mike_elvis on Apr 11, 2017
I ordered Direct tv and Internet in November. Within 1 day I was not satisfied with direct tv service. It did not give me the channels listed on the package. I called and complained and they said I would not be charged a disconnect fee. The problem was that att and direct tv do not...

ATT / uverse

grandwazoo on Apr 9, 2017
I don't know about a reply but att uverse in my area is the worst. it fails to work at least five times a day it is so slow that sling tv won't work even on the lowest quality setting. "and I am paying for elite service" elite my butt! even the phone quits when the internet go's down! the...

AT&T / marking flags

Michael D. Ashley on Apr 9, 2017
Marking flags have been in my yard for months. The property is at 1005 N W Parkway Drive, Muncie, Indiana. The area of concern is behind my back fence along Tillotson Avenue. If these are your flags, please remove them. If they are, or are not, I'll remove them by April 15. Colonel Michael...

AT&T / customer service

Samantha Schuster on Apr 9, 2017
My mother purchased a new phone at the AT&T store in Hurst Texas on Melbourne drive and was given the wrong phone. My mother is 77 years old and is doing good to make a phone call much less use new technology. She was helped by Ivan and Samantha and they were both very disrespectful to my...

AT&T / porting numbers

Jude76 on Apr 8, 2017
I wanted to get rid of my voip phone due to reception problems. I wanted to port that number to Replace my ATT cell number. I was told it wouldbe switched on a Friday so I discontinued the voip phone, followed their tech instructions on how to disconnect their equipment. I called and wa...

AT&T / telephone lines to houses

Piggym2 on Apr 6, 2017
The telephone lines you provide for your customers at 10133 La Tuna Canyon Road runs through my property line have failed and are sagging onto my property. Please tighten the lines or remove from service. you do not have my permission to run on my property and I want them removed. When you...

AT&T / wireless

Ataylor08 on Apr 5, 2017
I have been a customer for more than 10 years. I schedule a payment to be drafted on 3/27, just like I have 100's of times before. It did not draft and without a ph call on the 29th my service was suspended. After calling in and explaining what had happened they wanted me to pay in...

AT&T / advertisement

hontou on Mar 30, 2017
You currently have an advertisement with a mom talking with twins about getting new phones. It demonstrates spoiled, demanding children and a mom who subordinates herself to them and their whining behavior by assuring them that they are getting what they want. It's offensive. Do you really...

AT&T / screaming guy ad - make it stop!

AustinFellow on Mar 29, 2017
At&t - re: horrible ad - stop the screaming! Every five minutes you subject me to screaming guy in shower - make it stop!! What's wrong with you? You're torturing me with this ad. It plays on my app for cnbc constantly, also fox news - 15-20 times per hour. Try it - listen online or by app to...

ATT / shame on poor service from at&t

Ixje on Mar 26, 2017
Since January I've spoke to 91 grips I've been hung up on I've been transferred without warning I have had reps refuse to give their name I have had reps laugh I have had attitudes I have been lied to by two managers Leonard said he sent me a $200 we reward card found out on March 24th he...

AT&T Wireless / mobile service

Darla Bustos on Mar 25, 2017
I was contacted in the beginning of Dec. to purchase a cell phone through ATT and it would give me further discounts on my bill. I purchased phone under the understanding it would be bundled with my services except the digital life that could not be bundled. I called February 1st regarding...

ATT / deceptive behavior

Marc S. Roth on Mar 22, 2017
I have been a customer of at&t for 4 yrs. My most recent bill was $120.00 more than the previous bill-they claim I changed plans-I was unaware that there are different plans, since all companies are now offering unlimited data and texting for one price. At&t absolutely refuses to...

AT&T / internet satellite bundle

Cindra James on Mar 21, 2017
At the end of December 2016 the Direct TV portion of my bill went up by $60. I was unaware of this and called to ask about it. AT& T told me it was part of my 2 yr contract; my bill went from $88 plus tax to $153 plus tax per month for Internet and satellite. I complained and told them to...

AT&T Direct TV / bundle services offer

Dan Coll on Mar 20, 2017
The Sunday paper contained an ad offering Direst TV, Internet and home telephone service for $89.99 per month with free installation and a DVR with service to three additional TV’s. I called 888-778-8790 as listed in the ad at 4pm 3/20/17 and spent 55 minutes listening to Penny and all the...

AT&T / u verse

68sigma on Mar 20, 2017
In January 2017, before heading out of town for the months of Feb. and Mar., I called AT&T Customer Service to 1) change our Uverse plan, and 2) put our service on vacation hold while we were gone so that we wouldn't be billed for it. This was supposed to cost $17/mo. for those two month...

AT&T / your driver

Pref on Mar 18, 2017
Watch for the at&t van driving erratically on 34 east He was honking and tailgating drivers weaving in and out. All most pushed one car off road. Van number is 321814 I have posted this to Waze and google maps. If it was my employee he would have a write up or possibly fired. He i...

AT&T / customer service

At wit's end on Mar 16, 2017
I am at my wit's end with AT&T.  Please understand why: I became Power of Attorney for my cousin who entered a memory care facility in August 2016. On November 21, 2016, I wrote Customer Service requesting that her account be discontinued and the account cancelled.  I included a copy of the...

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