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At&t Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 6 13
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 33 43
Work days:
Mon12:00 AM - 12:00 AM
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

At&t Complaints & Reviews

AT&T / cell service

Marvin Brunson on Dec 10, 2016
My wife and I work very hard to keep this bill paid in the past month and a half we have paid $ 900.00 in phone bills and are phones are still off because AT&T says we still owe fees we have been a customer for years I know that they could turn our phones on and I have been trying to keep...

Direct TV and AT"T / bundled services not available after advertised

Penny2016 on Dec 6, 2016
I was advised by your representative Bryan on 11/28 that I was to bundle home phone, Internet and Direct TV all at 109 monthly charge. In addition, these perks will apply; free activation/installation, unlimited free cellular data, Direct TV app. 200 giftcard and unlimited wireless data...

AT & T / annoying

Tim on Dec 6, 2016
I used AT&T in the past and left them because I was extremely disappointed with low quality of service. Recently they contacted me and said they wanted me back. I refused and told them that I'm already using another provider but they actually did not care. They offered me all kinds of...

AT&T / service upgrade/bundle

Lixxle on Nov 30, 2016
I need a supervisor to contact me because I received some of the worst customer service that I have ever experienced through AT&T. It is too much to type out, but I will at least give a synopsis: *11/16/16 => Spoke with Raquel in Customer Care about concerns with Family Data...She asked...

AT&T / billing method

Sum Ting Wong on Nov 25, 2016
The at&t billing system: round up for debits... Round down for credits... Has anyone ever looked into this? The billing program bills a customer a month in advance for normal monthly service charges (A. K. A. Your rate plan). If you change your plan, add a new line of service or even...

AT&T / u verse

Jennifer Grade on Nov 17, 2016
At the end of August I got a bundle deal with AT&T and Direct TV and 2 weeks later I decided to cancel it. When I called they said I would have to pay x amount of money to have it cancelled and I asked why it should not be a contract and they said it is a contract. I later went down to...

AT&T / u-verse community construction

Dwain Benton on Nov 15, 2016
On November 15, 2016 a group Hispanic workers arrived in my sub division and proceeded to dig up everyone's yard. I requested authorization and no one spoke English. Finally there supervisors comes over to explained they are installing new U-verse lines for our community. He explained...

AT&T / wireless

betty dupree on Nov 15, 2016
To whom this may concern my tn is 318-230-3712 and I have places 2 calls to at & t go phone to request outage credit I am a Louisiana flood disaster victim and after speaking with a rose who said she was a supervisor denied me a 3 days outage credit I called today and spoke with a...

ATT / business phone line down

maria1126 on Nov 4, 2016
I volunteer at a local non-profit in stockton, ca. Within a 2 week period, (Beginning october 18th) our phone line has twice been inoperable (Can't receive or make calls). This effected our credit machine use also as it is on that same phone line. We lost sales due to the problem, and both...

AT&T / unethical behavior

Timothy Murphy on Nov 1, 2016
On 31 October 2016 at about 2pm an at&t installer utility vehicle entered my front driveway in order to turn around, no permission asked. In the process of doing this, he left deep wheel ruts in my front lawn. I traced his vehicle to my next door neighbor. The registration on the truck...

AT&T / direct tv

Lubna333 on Oct 14, 2016
When I took service I was on call for 1hour and they said we don't have cell phone unlimited plan. Without direct tv if u take our direct tv we give u unlimited plan and also they committed with me Indian channels and I was shocked when installation person told me there is no Indian...

Charysse Gilliam / at&t u verse service

neveruseatt on Oct 10, 2016
I have extremely serious complaints about the service. I was out of work since April of 2016. I went for a temporary position in August and then I started a permanent position in September. I called constantly to alert AT&T about the situation with my bill pay. I am on the phone right...

AT&T / directv bundle

Bonilee Keys Maclay on Oct 7, 2016
I set up for Directv but could not bundle with my wireless until it was installed. They did not come to install when they scheduled. I received a telephone call from a man who left a message. His accent (Indie or Paki) was so thick I could not understand what he was saying. Then before I...

AT&T Wireless / purchase of new iphone 7 plus

Kevin from Portsmouth on Sep 28, 2016
I was misled by AT&T local store in Portsmouth, Ohio. They said that a program existed, and it did, where I can trade my old phone back for $650 when I buy a new iPhone. They said the deadline was Sept. 30 and they told me this on Thursday Sept. 22. I went back yesterday, 27th and they...

AT&T and Direct TV / bundled satellite and internet

Eric Schulz on Sep 14, 2016
I am moving and have been a DirectTV customer since 2013, and prior to that I was a customer from 2008 to 2011. First and foremost do not believe this is one company yet, AT&T may have bought DirectTV but you need to deal with two companies with horrible customer server to get anything...

AT&T / at&t u verse tv and internet

Hack Angel on Sep 8, 2016
AT &T Loyalty dept promised me a $100 gift card AT &T Loyalty dept promised me a $100 gift card when I switched from Uverse TV to Direct TV That was over 3 mos. ago in Mat of 2016 and I still have not received it. When I call the Loyalty dept to inquire as to when it will be sent, they...

AT&T / direct tv and unlimited data

Elizabeth Zuniga on Sep 7, 2016
I wanted unlimited data on my phones so I heard of the promotion they were having about getting unlimited data if you sign up for Direct TV. I was assured by 2 different sales representatives that I could hook one box for 2 tvs. When installers came they said I could not. I canceled...

AT&T / disability denial fort worth, texas

Candy Adkins on Sep 5, 2016
I have numerous heart and b.p issues for example heart rate always 140+, for example Friday at the doctor my heart rate was at 155 bpm. Blood pressure drops black out and legs go weak. With my heart is racing so high it causes numerous other problems unless I'm laying flat as its normal...

Direct TV and AT"T / bundling price is a lie don't do it

Virginia Being Ripped Off on Aug 29, 2016
I went on line and through a chat site with dtv and signed up for a deal that stated that for 2 years I could get dtv and at&t internet for $99. 00. I was also to receive a $50. 00 gift card and football sports pay channel for free. My bill is $184. 00. I can't get any help from...

ATT / my bill was only supposed to be 20. 00 a month.

marie goiriena on Aug 21, 2016
Yes that is right... They disconnected my whole internet and home phone for 3 days because. Thay made a mistake. It was someone else... So I suffered... Snd my business and had a panic attack.. I was switched from one person to another and they would say every few hours today today in 3 -...

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