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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 1 2
+1 800 901 9878(Wireless GoPhone) 0 1
+1 800 288 2020(Digital TV/Internet) 27 22
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

AT&T Complaints & Reviews

AT&T Mobility / Fraudulent billing

deloraine on May 8, 2015
I cancelled my wireless plan with AT&T on March 29, 2015 and paid a full cycle bill on April 6, 2015. Received another billing statement around end of April for final payment. AT&T only credited the monthly service fee for 1 phone line out of 3 and indicated on statement for the 1st phone...

AT&T DSL internet service / Service upgrade not available in area

Michael b c on Apr 28, 2015
I have had At&t high speed DSL (1.5mbps) for approximately 7 years. The speed has been pretty consistent for much of that time. I also have At&t cell phone service which is not that great in my area (neither is Srint or Verizon). To resolve the cell phone signal issue, several years ago I...

AT&T Wireless / Poor customer and wireless service

Phil Mccarren on Apr 28, 2015
I have had more problems with AT&T in the last few weeks than I have had in the last year. I have had a lot of dropped calls and poor voice/call quality recently. Also, the LTE reception is not good where I live and travel a lot. Now that the foliage is on the trees, the reception is even...

AT & T / AT & T charges on my bank acct.

Rondag on Apr 17, 2015
I have two charges pending on my US Bank Account in the total amount of $150.01 from AT & T #10336 in Alpharetta, Georgia. I have called my bank twice they can't help me until the money comes out of my account. Which then they will dispute it. But then I have $150.01 of my money that I...

AT&T / Death threats

Dawn Brown-77 on Apr 10, 2015
I just received this "death threat" from at&t. I posted a article on my face book page entitled at&t sucks, 8 reasons why at&t sucks and immediately after posting it, i received this death threat!!! Yes, at&t is spying and stalking me and my family!!! I am a victim of the crime called...

AT&T / AT&T u-verse

Tape-Matics, Inc. on Mar 17, 2015
We were told we had to switch from DSL to U-verse in Nov., 2014 by AT&T Nothing but problems since then. Started with 1 unit (NVG50), speed is 2.87 MBP. Very Slow was told it would be faster than DSL. Constantly loosing the internet, yesterday lost service 6 times during the day. Was told the...

AT&T / Misinformation

Mad SL on Mar 2, 2015
After two hours of a sales talk while I was trying to find out how to schedule an appointment to hook up a u-verse receiver box, the agent gave me finally a number to call the technical dept and it happened to be the phone nr of a church in Texas. I had a good long talk with the preacher...

AT&T Uverse / Rates, - discounts

Cathy Schmitz. on Feb 28, 2015
We have been with AT&T U-VERSE since 2009. Each year they work with us to keep our rates where we can stay with them. This year has been different. We dropped off out land line service in November in an attempt to offset increases with our T-Mobile cell services. Come January our bill i...

AT&T / Assurion / at&t provided bad phone

Rick Welch AT&T Customer on Feb 26, 2015
My sons phone was stolen. We went though the insurance claim process with Assurion. My son received his phone yesterday. He could NOT activate it after multiple attempts. He contacted my wife via the computer. My wife looped in AT&T - Amy at 11:33 AM today. She explained that the phone wa...

AT&T / 2nd land line not authorized

Mark Christopher on Feb 12, 2015
At&t came out in october of 2013 to my home. As i called about a problem that i was having with my phone service. Unbeknownst to me they added another land line to my service - 386 - 487 - 5178. My home phone number is 386 - 752 - 1187; this has always been my home number. But at&t added...

AT&T Wireless / Poor and unreliable wireless service

ohiowirelessxpert on Feb 5, 2015
I don't know where to begin. I have three iphones on AT&T's LTE network here in Cincinnati, Ohio and in the last few months, my service has gone downhill a lot. I am locked in a two year contract and am tired of the poor wireless service I am receiving. First of all, the LTE...

AT&T / At&t ocala, fl employee yvonne mcdonald-garcia drug & company abuse

Criminal at&t employee on Jan 28, 2015
Employee for at&t of ocala, fl by the name of yvonne mcdonald-garcia is struggling with a severe substance/alcohol addiction. mcdonald abuses prescription pills (both prescribed & obtained illegally) , cocaine, & alcohol on a regular basis during both her independent time & during her...

AT&T / At&t does not honor contracts

Jodi1219 on Jan 27, 2015
I signed up for AT&T Uverse, internet and home phone on 06/17/2014. At the time I signed up AT&T contracted with me to provide home phone, internet and cable services for a total rate of $120.95 a month until 06/17/2016. I was thrilled about this rate b/c it was $40.00 less then what I wa...

AT&T / Theft

makowb on Jan 7, 2015
I took advantage of AT&T’s recent trade in program and traded in some phones. I got gift cards. I added those gift cards to my account to pay for cell service and phones. My dad found out that he gets a better discount from his work on his account and could not change my account to...

AT&T Uverse / Multiple charges for same service

Marco3660 on Dec 19, 2014
I called AT&T after receiving a letter indicating that my credit card did not go through for the autopay. The AT&T representative attempted to run my card for the pending charges (apparently three times) and indicated that the charges would not go through. I proceeded to provide a second...

AT&T U - Verse / Raising rates

Ft Lauderdale Ed on Dec 16, 2014
If you have AT&T U-verse check your bills they just sent out they just raised all their monthly rates on equipment, services etc.. you may find it's time to shop around as I plan to do! It's time we go after these money hungry, nickle and dime the consumer companies.. They over...

AT&T Uverse Residential Services / Modem return due to hijacking

JohnnyCakes101 on Dec 6, 2014
Received a replacement Modem by Ups on 12/5/2014 . Was instructed to return old modem to AT&T due to it being Hijacked . Went to UPS and was told the y could not return because was not permitted to return Model NVG510 ( AT&T rules) . So, I went to FED-EX (got same story ) . AT&T is billing...

AT&T Uverse / Over billed

rbscott on Nov 28, 2014
I am being charged a past due amount for a bill I paid on 11/01/2014. I have spoken with AT&T and it appears to me that they seem to think it is a joke. I chatted with a Dave G he's offering me additional service I told him I don't want. I spoke with a floor supervisor named...

AT&T Wireless / 100.00 Offer

Parrotsaleshout on Nov 25, 2014
After purchasing a product and then told I would receive 100.00 back towards my billing cycle in 60 to 90 days, should I take a 2 year contract, I did not receive said 100.00 credit. I put a call into the company "customer service" last month and told I would receive the credit thi...

AT&T / No caller id

Acer10 on Nov 21, 2014
I called AT&T for my mother, to change her calling plan. She originally had Caller ID as part of her plan and it worked fine. After we changed her calling plan, Caller ID wasn't working. But, Caller ID was part of her new plan. After numerous calls to AT&T and almost 2 weeks later, they...

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