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AT&T Customer Service

1217 Reviews

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile)
11 25
+1 800 901 9878(Wireless GoPhone)
5 8
+1 800 288 2020(Digital TV/Internet)
39 53
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
+1 916 843 4685
Disability Resources:
+1 866 241 6567
+1 866 241 6568

Wireless GoPhone
Customer Service:
+1 800 901 9878

Digital TV
Order new U-verse® Service:
+1 866 861 6075
U-verse TV Customer Service:
+1 800 288 2020
U-verse TV Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111
DIRECTV Customer Service, Billing & Technical Support:
+1 800 288 2020
AT&T | DISH® Customer Service, Billing & Technical Support:
+1 866 266 1292

Internet
U-verse Internet Customer Service:
+1 800 288 2020
U-verse Internet Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243
Disability Resources:
+1 800 651 5111

DSL
DSL Customer Service:
+1 800 288 2020
DSL Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243

Dial Up
Orders & Customer Service:
+1 800 524 8500
Billing & Payments:
+1 866 435 3264
Technical Support:
+1 866 722 3425
ConnecTech Customer Service:
+1 877 303 2243

Home Phone
Order new U-verse® Service:
+1 866 861 6075
U-verse Voice Customer Service:
+1 800 288 2020
U-verse Voice Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111

Landline
Landline Customer Service:
+1 800 288 2747

Home Security
Digital Life Customer Service & Monitoring:
+1 855 288 2727
Digital Life Billing:
+1 855 288 2727
Digital Life Sales:
+1 866 464 8099
Plus

AT&T Complaints & Reviews

AT&T / arrangement not honored

Lw
lwilkerson on Jul 5, 2017

Called in about a month ago to arrange a payment arrangement for the early termination fees of our tablet and 2 Gear watches. I was told by the rep that if I could not make the full payment (over $800) by the end of the month to call back and someone could work up another agreement. I...

AT&T / robot calls using my name and phone number

Li
Linda F. Nelson on Jul 3, 2017

My friend called me and said that she had received what she thought was a call from me (showed my name and phone number on her Caller ID) but it was really one of those aggravating robot calls! I have an AT&T landline and cell phone and I also have received some of those calls showing...

AT&T / issue with sales person unethical behavior and selling a defective phone

Fa
falconwings on Jul 3, 2017

Phone purchased on 7/7/2017 ZTE phone was purchased for a gift. The Samsung phone I wanted to purchase was out of stock. The salesman stated the ZTE was just as good quality as the Samsung. It was not very good quality at all. I purchased for my girlfriend, she tried to return to the store...

AT&T / u verse

Bj
BJJ2500 on Jul 1, 2017

I dropped Uverse years ago because they kept increasing their bills. A young lady came to my house and gave me a great deal. $114.99/mo, Only they billed me $205.92 three time. After multiple phone calls they agreed to credit 2 of the months. But the "executive I talked to said they...

AT&T and Direct TV / direct t v

Ri
Rick Monroe on Jun 29, 2017

This is quite simple, I spoke to a gentlemen named rico to sign up for direct tv. Rico promised $150 gift card upon completion of the first 30 days of service. After 60 days I spoke to lucious a supervisor at direct tv, I was told I did not qualify for the gift card and that many at&t and...

AT&T / u-verse is particular, at&t in general

Ke
Ken Bertin on Jun 23, 2017

I just ended my long term relationship with ATT. Although I still own an ATT cell phone, I am close to discontinuing that as well. My wife and I have lived in the same house for 45 years and recently decided to downsize to a condo. In attempting to move my system which included telephone and...

AT&T DirectV / billing reflecting quotations & quality of services provided

Ge
Gerald Ficken on Jun 20, 2017

This is the 4th attempt to fill out a complaint board form. There is frustration deluxe and absolutely no success. The initial issue of calling ATT Direct TV was an increase of my present service provider. Upon request they refused to provide a resolution to my bill. Called ATT Diect TV...

AT&T Direct TV / direct tv promotion

Ph
Phalarma Freeman on Jun 14, 2017

I received a call from ATT Direct TV Customer Service Rep with a 2 year promotion for Direct TV at the cost of $79.99. To get the promotion it was requested that I pay 4 months in advance ($320 and will not be billed for the 1st 4 months of the promotion and each month for the remaining 20...

AT&T / wireless customer service/bill pay

Ti
TinaWms on Jun 13, 2017

I am 6 hours from home in a very rural area with 4 kids on a mission trip repairing homes in Texas. ATT cut my phone off yesterday so I had to borrow a phone just to call them. I had paid my bill like normal last month for the amount it said online that was due at that time, but apparently...

AT&T / bundling of services/directv and uverse

An
Anthony Buchanan on Jun 13, 2017

Began early May. Received call from DirecTV rep saying they had a "deal" for me as a current UVerse customer - switch from UVerse, bundle with ATT Internet and Home phone, and we'll give you more channels, lower price, better service. (Interesting it sounded as if DirecTV and UVerse were...

AT&T / directv bundle

Dk
DK7 on Jun 8, 2017

On 04/30/16 I was sold direct tv for $63 per month for 12 months unless I bundled my wireless and TV- then I would get the $63 per month for 24 months. I still have the sales agreement showing the $63 for 24 months with bundle. As soon as I could, I bundled my services. Last month (13th...

AT&T Universal Credit Card / credit card

Jd
JDominguez on Jun 8, 2017

Here is a letter I sent to my credit card company after attempting to resolve the matter with Hotels.com with no success. To Whom it may concern: Attached please find the signed letter regarding my dispute of the Hotels.com charge dated, March 10, 2017. You will also find an additional...

AT&T / identity fraud

Bg
BGaines on Jun 5, 2017

After noticing an increase in my bill, i called cust. Service and asked why. They couldnt explain but credited me 20.00 to my account. After checking my app I found out 2 lines were added to my account without my authorization. I was told by in-store rep that person who added lines acted...

ATT / bundling

Gr
Greenokie on Jun 1, 2017

I was convinced to accept a bundle plan with att and direct tv for a particular price for 2 years. Bills since them are always much higher than I was told. Reason they say is when you signed up for plan you lost an employer discount. Sorry we didn't tell you that before. I asked to revert...

AT&T / internet, phone, direct tv bundle

Be
bensherb on May 24, 2017

I responded to an offer that was mailed to me, to get Internet, phone and direct tv from AT&T for a fixed rate of $89.99 a month for two years. So far after three billings (2 months) I have not recieved a bill anywhere near the $89.99 I signed up for, one bill was over twice that. I went...

AT&T / no customer service at all

Ri
Rich Sottilaro on May 19, 2017

The customer service is garbage. I joined at&t mobile a year ago. After having multiple issues (No text delivered, no wireless service, phone calls that don't go through, iphones freezing I decided to get to the bottom of this and called 611. What a frigging mistake. They want to do...

AT&T Wireless / I ordered 2 iphones 7 plus the sent wrong 2 iphone 7 regular instead:

Ed
edy joseph on May 19, 2017

my name is Edy phone number 631-353-1453 at&t company client for about 5 years on dec. 2016 my line was upgrade allergeble well the customer agents always asked me to upgrade my services but i never wanted to do so its was on December 2016 I decided to upgraded my services by taking advantage...

AT&T Direct TV / charges never the same

Vi
Vinnie Valentine on May 17, 2017

Every month -4/27/17, 3/29/17, 2/28/17 Client # - 111053556 Every month my Direct TV bill is different! I originally at Uverse and was talked into taking Direct. We live on a fixed income and we cannot afford $200.00 for TV and Internet. I have AT&T Mobile and the bill is always the same. Will have to disconnect if the bill is high again this month.

AT&T / wireless

Sk
skue on May 12, 2017

I cancelled my insurance plan on my cellular device in April. That same month I received a $1.86 in credit. This lowered my phone bill. Yesterday, (5/11/17) I received the new bill and it was two dollars more than last month's bill. I looked at all the charges for each phone and realized...

AT&T / direct tv

Ti
Tiffany Altman Chernault on May 11, 2017

I cancelled my service with directv because the cable kept going out. For months, I called to get it resolved and the final straw was when they said they would send out a technician but I would be charged a fee. I cancelled my service and they sent me a bill for early cancellation of...