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AT&T Customer Service

1530 Reviews

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
44 62
+1 888 333 6651(Order New Wireless Service)
1 0
+1 877 782 8870(Check Wireless Order Status)
2 0
+1 314 925 6925(Support For Travel Abroad)
1 0
+1 800 901 9878(AT&T PrepaidSM)
6 8
+1 844 827 7057(Order New U-Verse TV Service)
1 0
+1 866 861 6075(Order New Internet Service)
1 0
+1 800 331 0500(Wireless Customer Service)
13 31
+1 866 294 3464(ConnecTech PaidTechnical Support)
1 0
+1 866 435 3264(Dial-Up Billing & Payments)
1 0
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 0
+1 866 861 6075(Order New Digital Phone Service)
1 0
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 0
+1 855 288 2727(Digital Life)
1 0

AT&T Complaints & Reviews

AT&T / directv/at&t cell phone bill

Mother3 on Dec 9, 2017

I order Directv in October in speaking to the Representative I was told about the promotion that was being offered by AT&T BOGO cellphone because internet wasn't offered in by area. It took it took over a month to received the phones no one from Directv or AT&T could help me. When I...

AT&T / closed captioning covered up

Lorraine Clopp on Dec 7, 2017

There is too much advertising during a broadcast making it impossible to see the closed captioning. They always put overlays at the bottom of the screen and covers the closed captioning. It interferes with trying to follow what is being said, whether it is news, or a sit-com, drama, movie...

AT&T / customer service/ordering/delivering

Karen_Ballard on Dec 4, 2017

So I went into my local AT&T store on the 9th of November, I believe, for what I thought was a simple upgrade. However, the IPhone X was currently on back order, no big deal, right?! Wrong! Everything was fine, order was shipped with tracking number even faster the. I was told! Yay!! Wrong...

A T And T / directv now/mobile hotspot/wifi/4 sim cards to transfer cell phones from t mobile

KishaLS on Dec 4, 2017

Nov 22, 23, 24, and 25. I spoke to multiple reps. One named Anthony, today someone named Chance, a supervisor in the Bahamas (I think), and like 3 other reps, a store rep named Biance on Lake Mead in Las Vegas, and her store manager. None of whom could find my order, see my account, tell...

ATT / lying customer services representatives

Paula8# on Dec 3, 2017

First time calling AT&T and asked to add a 3rd line to the plan, I asked how much would it cost me monthly, the customer service said it was free to add a 3rd line if I was using my old phone. Numerous times I have asked to make sure that I would not be charged any monthly fees for adding...

AT&T / exposed copper wire - on property

Desiree Mungra on Dec 2, 2017

My name is Desiree Mungra, I resides at Quadrille villas in 8032 Ambach Way, Hypoluxo, Fl. AT&T installed a box for fiber optic connection on Quadrille villas property, I was taking my morning walk on the compound when my foot got caught in exposed copper wire. Fortunately when the wire...

ATT Uverse / bundles internet and directv services

Ryan Tran on Dec 2, 2017

I would like you to understand my case when I stared ATT u verse internet and Direct TV service before I will call you tomorrow at 12:00 pm to 1:00 pm (my lunch time at work), because I am working Monday thru Friday 8:00 am thru 5:00 pm Mountain time. Please read carefully my case below...

ATT Uverse / att u-verse and internet

S_nellum on Nov 28, 2017

My name is Sanquanita Nellum, account #155818344. I made a payment arrangement to pay $191 on 11/11/2017, and I paid it early on 11/09/2017. For some reason, your company attempted to deduct $140 from my checking account several times, however the payment was not successful. $140 was due...

AT&T / 864-303-2823 tv, internet, phone bundle.

theangelporch on Nov 28, 2017

November 21, 2017 to: a t & t consumer conplaint department p. o. bix 5014 account #254360812 carol tream, illinois 60197-5014 to: direct tv consumer complaint department p. o. box 105261 account #17960149 atlanta, georgia 30348-5261 reference: Gary L. Clark, 511 Piedmont Hwy, Piedmont SC...

AT&T / customer service

Lizette14 on Nov 26, 2017

November 25, 2017 I spoke to an ATT customer service representative yesterday about activating a new phone onto my account. I was told by the representative that the SIM card I had could be reprogrammed. He told me he put a "ticket" in and that my new phone would start to work in a couple...

AT&T / copper based landline

Trumpless on Nov 25, 2017

I understand that our Internet & phone service fees are raised every year but I take exception to the aggressive fee increases that at&t force on us for copper base landline service. Just about every month my phone bill goes up. I called and they claim that my basic phone hasn't been...

ATT Uverse / att/uverse/direct tv/at&t wireless

Tom Whaley on Nov 21, 2017

I just had to file a complaint about my experience today with the horrendous ATT "customer support team"..I have an hour and a half commute to work here in Los Angeles and I called near the beginning of my commute and after going around and around with a mindless agent, I finally asked to...

ATT Uverse / uverse internet

TCR Kelly on Nov 20, 2017

Our internet has been out since 2:16 pm 11/17/17. It is now 7:40 am 11/20/17. This is an area outage and we were told it would be 24 hours. Our 19 year old mentally disabled son had asked for one thing for Christmas, an early gift. He wanted to watch the pay preview WWE Survivor Serie...

ATT Uverse / payment

Tasha Leon on Nov 18, 2017

I have paid my last bill with U-Verse twice and now it's been put on my credit report. He last time I paid it was 2016 when I was trying to get direct tv in my condo and was told that I had a 7( dollar balance that needed to be taken care of before I could get services. I told them I paid...

AT&T u-verse / incorrectly charged

(lucy jones) on Nov 16, 2017

Acquired ATT service Feb 2017 in unit 317. A year later, we moved across the hall in the same building in unit 316. The tech arrived to install the service and immediately knew there was a problem. According to the tech, the way the service was setup, it created in installation problem...

ATT Uverse / uverse is nightmare and at&t are thieves!!

HeatherChubner on Nov 16, 2017

I called to verify that I could receive the high speed Uverse at my address. I was told yes, that I could, so I setup an account. I couldn't figure out why it was so slow, so I called and a tech was sent out. Not only did I NOT have the high speed, but my side of the street couldn't GET...

AT&T / att deceiving sales practice

Javicogyq on Nov 16, 2017

It all started on early Nov. I called to request info about internet and the rep mentioned about a wireless internet device called "velocity" as an great alternative to get faster internet and save costs. He told me that his honest advice is for me to use this device because it was fast...

AT&T / wireless

Dvires on Nov 11, 2017

I keep being charged overages when I am supposed to have unlimited on 5 of my devices. Every time I call they give me the same run around, only 5 of my lines are covered (if that's the case them two of my lines have been suspended the entire month and only 5 have been used), they...

AT&T / at&t is suspicious of selling a used phone as a new phone, and store assistant manager was bad attitude when I went to replace the bad phone

Dayewo on Nov 10, 2017

AT&T Survey, There are some problems in AT&T service. 1. I'm suspicious of the AT&T store sold me a used phone. The store is 11600 Olive Blvd, Ste A-1a, Creve Coeur, MO 63141. 2. When I went to the store trying to fix bad phone speaker, the store assistant manager Lisa ksknidge refused to...

AT&T / direct, home phone, and internet

Fuc AT&T on Nov 7, 2017

AT&T took my money knowing they had no service in my area. I paid $109 to start account more than 30 days ago. When the people came out to set it up they realized they had weak service in my area. I cancelled everything that day. I have not received my money back yet. I was told I had...