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AT&T Customer Service

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
46 69
+1 888 333 6651(Order New Wireless Service)
1 1
+1 877 782 8870(Check Wireless Order Status)
3 1
+1 314 925 6925(Support For Travel Abroad)
1 1
+1 800 901 9878(AT&T PrepaidSM)
7 9
+1 844 827 7057(Order New U-Verse TV Service)
1 1
+1 866 861 6075(Order New Internet Service)
1 2
+1 800 331 0500(Wireless Customer Service)
15 34
+1 866 294 3464(ConnecTech PaidTechnical Support)
3 1
+1 866 435 3264(Dial-Up Billing & Payments)
1 1
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 1
+1 866 861 6075(Order New Digital Phone Service)
1 2
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 1
+1 855 288 2727(Digital Life)
2 1
Plus

AT&T Complaints & Reviews

AT&T / att u-verse

At
Att is a rip off on Feb 8, 2018

I had them for three weeks of service my bill was supposed to be Direct deposit they didn't take the money out and canceled my account so I pay it and they tell me they can't do nothing for me and it cost $152 for three weeks service then they say I have to set up another account and pay...

ATT Uverse / internet

40
4077151929 on Feb 8, 2018

I made a paym on 02/07/2018 and call att cause my internet was not working, I was transfer to sales they have the nerves to tell me I need to pay another $100.00 to start the service, they are quickly get your money but have a horrible customer service and lied about connect your service...

ATT / phone

Lo
Lotofwastedtime on Feb 5, 2018

You guys are mean non listeners iam behind in my direct tv att phone said I was suspended for not paying bill won't searpate that God's darn bill call many time hours of wasted time oh my not good comester service I would not use att phones if they were the last on earth luv direct tv the...

ATT Uverse / inaccurate website wastes hours of customer time

Be
Beelia on Feb 4, 2018

Processes are also so complicated support people simply cannot help customers Spent a lot of time today trying to figure out how to turn on call protect for my landline; the directions on the web page did not match the path in my account. I started a chat that ate up another half-hour...

AT&T Uverse / at&t uverse

Ja
Janet Oppio on Jan 30, 2018

Since AT&T installed this system at my home I can be sure of two things: the first is that it will be unreliable and the second is that the cost of the service will increase at least 30% every year. This year my monthly bill doubled. I guess this is what happens when a company has a...

ATT Direct TV / the technician installation service.

Al
aldo boyer on Jan 26, 2018

On Dec.26 I Had Direct tv installed. I sat in my front room while the technician went up and down the stairs and on the roof to install the satellite dish. When he was done he came into the front room and begin to adjust the tv, after he finish setting up the channels. I ask him where i...

AT&T / no service to landline and internet

Ma
Martin, Janet on Jan 23, 2018

Both my land line and internet service has been "out of service" since 1/15/18. I called Customer Service to report the problem, they ran a trouble check and indicated that it appeared that the problem was outside of the home. They indicated that they would need to place a service call for...

ATT Uverse / tv service + internet (bundled u-family tv + 100mbps internet)

La
laneontour on Jan 21, 2018

AT&T Complaint Account 256354500 26th Dec 2017 I called AT&T from Australia indicating that I would be moving to the USA and had my accommodation ready. I wished to order internet and TV for my arrival to ensure rapid connection. I was assured of the cooling off period and was asked for my...

ATT Uverse / at&t wireless

Ro
Rockman77 on Jan 15, 2018

In 38 years of adulthood I have never, ever dealt with a company that is so inept, apathetic, disorganized and dishonest.After 15 years with Verizon we made the incredibly foolish decision to move our wireless and internet to AT&T. It has been a complete nightmare from day one. I can't...

AT&T-DirecTV / tv "signal loss" display for 2 months

Jo
Joan71 on Dec 30, 2017

Several apartments have experienced a "Signal Loss" message on multiple channels since the end of October, 2017. Today is December 30, 2017. Contacting AT&T we are told, we can't help you contact DirecTV. DirecTV Customer Service replies, nothing we an do call Intech. Intech has sent a...

AT&T / service - direct tv telephone and at&t live chat

De
Dee Lampson on Dec 26, 2017

On December 18th 2017 I called Att&T because we were to receive a new TV for Christmas. I called to get a genie upgrade and connect our new tv. 3 reps later, 2 that had terrible accents I finally got a appointment... 30 minutes for a 5 minute order...I had to cancel-reschedule the...

ATT Uverse / programming

Ja
Jake McNeill on Dec 24, 2017

So...Last week the 49ers game wasn't even an option in your programming schedule. This week it's actually listed as available to watch BUT BUT BUT...it's in fact NOT available to watch!! It's channel 2 for us here in Northern Nevada (HUGE 49ers Fan Country) area and when you attempt to...

AT&T Communication / bad customer service over >3 months, return purchased modem

Fe
Fenton Heirtzler on Dec 10, 2017

Around August 25, 2017: I called AT&T to discontine service because of pending relocation from Palo Alto, CA to Kingsville TX. The AT&T representative instructed me to return my modem to the closest UPS outlet. I returned the modem, but had overlooked that I had actually purchased it three...

AT&T / directv/at&t cell phone bill

Mo
Mother3 on Dec 9, 2017

I order Directv in October in speaking to the Representative I was told about the promotion that was being offered by AT&T BOGO cellphone because internet wasn't offered in by area. It took it took over a month to received the phones no one from Directv or AT&T could help me. When I...

AT&T / closed captioning covered up

Lo
Lorraine Clopp on Dec 7, 2017

There is too much advertising during a broadcast making it impossible to see the closed captioning. They always put overlays at the bottom of the screen and covers the closed captioning. It interferes with trying to follow what is being said, whether it is news, or a sit-com, drama, movie...

AT&T / customer service/ordering/delivering

Ka
Karen_Ballard on Dec 4, 2017

So I went into my local AT&T store on the 9th of November, I believe, for what I thought was a simple upgrade. However, the IPhone X was currently on back order, no big deal, right?! Wrong! Everything was fine, order was shipped with tracking number even faster the. I was told! Yay!! Wrong...

A T And T / directv now/mobile hotspot/wifi/4 sim cards to transfer cell phones from t mobile

Ki
KishaLS on Dec 4, 2017

Nov 22, 23, 24, and 25. I spoke to multiple reps. One named Anthony, today someone named Chance, a supervisor in the Bahamas (I think), and like 3 other reps, a store rep named Biance on Lake Mead in Las Vegas, and her store manager. None of whom could find my order, see my account, tell...

ATT / lying customer services representatives

Pa
Paula8# on Dec 3, 2017

First time calling AT&T and asked to add a 3rd line to the plan, I asked how much would it cost me monthly, the customer service said it was free to add a 3rd line if I was using my old phone. Numerous times I have asked to make sure that I would not be charged any monthly fees for adding...

AT&T / exposed copper wire - on property

De
Desiree Mungra on Dec 2, 2017

My name is Desiree Mungra, I resides at Quadrille villas in 8032 Ambach Way, Hypoluxo, Fl. AT&T installed a box for fiber optic connection on Quadrille villas property, I was taking my morning walk on the compound when my foot got caught in exposed copper wire. Fortunately when the wire...

ATT Uverse / bundles internet and directv services

Ry
Ryan Tran on Dec 2, 2017

I would like you to understand my case when I stared ATT u verse internet and Direct TV service before I will call you tomorrow at 12:00 pm to 1:00 pm (my lunch time at work), because I am working Monday thru Friday 8:00 am thru 5:00 pm Mountain time. Please read carefully my case below...