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AT&T Customer Service

1242 Reviews

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile)
10 25
+1 800 901 9878(Wireless GoPhone)
4 8
+1 800 288 2020(Digital TV/Internet)
38 52
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
+1 916 843 4685
Disability Resources:
+1 866 241 6567
+1 866 241 6568

Wireless GoPhone
Customer Service:
+1 800 901 9878

Digital TV
Order new U-verse® Service:
+1 866 861 6075
U-verse TV Customer Service:
+1 800 288 2020
U-verse TV Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111
DIRECTV Customer Service, Billing & Technical Support:
+1 800 288 2020
AT&T | DISH® Customer Service, Billing & Technical Support:
+1 866 266 1292

Internet
U-verse Internet Customer Service:
+1 800 288 2020
U-verse Internet Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243
Disability Resources:
+1 800 651 5111

DSL
DSL Customer Service:
+1 800 288 2020
DSL Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243

Dial Up
Orders & Customer Service:
+1 800 524 8500
Billing & Payments:
+1 866 435 3264
Technical Support:
+1 866 722 3425
ConnecTech Customer Service:
+1 877 303 2243

Home Phone
Order new U-verse® Service:
+1 866 861 6075
U-verse Voice Customer Service:
+1 800 288 2020
U-verse Voice Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111

Landline
Landline Customer Service:
+1 800 288 2747

Home Security
Digital Life Customer Service & Monitoring:
+1 855 288 2727
Digital Life Billing:
+1 855 288 2727
Digital Life Sales:
+1 866 464 8099
Plus

AT&T Complaints & Reviews

AT&T / switching carriers problem!

On or about April 11, I contacted AT&T long distance with a question about my bill, at which time their representative encouraged me to switch my local phone service to AT&T as well. He stated that the cost would be less than $25 per month and no mention was made of any other charge...

BCS Wireless / AT&T wireless / deceptive business practices!

In February of 2005, I received a promotional letter from "AT&T Wireless" offering a free phone when signing up for new service. I called and was offered a choice of phones and service packages. Within the next couple of hours I received two phone calls from AT&T Wireless, one to confirm...

Cingular Wireless / m-Qube / Being cheated and lied!

Cingular wireless keeps charging me for something from "m-qube" on my phone bill. Last month the local office in jefferson city, mo. Gave me credit for several months worth of charges. This month i once again had charges from m-qube on my bill. I went to the local office again but found a...

Cingular Wireless / Advocates of identity theft

Yes, you have read correctly. If you have an account with Cingular Wireless they will allow for anybody to make changes to your account, to upgrade, add a line, etc. as long as they can provide Cingular with your information as verification. This means that anybody who steals your...

AT&T Yellowpages / beware of this scam

Jn

Do not advertise with at&t yellowpages! Beware of scam. When deciding whether or not to purchase internet advertising service on yellowpages.com, I asked the sales representative how many calls per week I could expect to receive. The sales representative advised that I could expect to...

AT&T & Pacific Bell / charges on absolute calling card

Just received a bill from AT&T that includes a charge of $135.12 for calls made on our absolute calling card. I have checked with AT&T if I still have an existing calling card and told me that there is none. The calling card that I had under Pacific Bell is no longer good and i...

AT&T Worldnet / poor customer service

I have had this account with att for 6-7 years. I usually pay for one year at the time as it is only 10.00 per month.in effect I usually have a credit balance. I do not actually use their dial up service, I have roadrunner. Because I wanted to keep the email addresses and use their web...

AT&T Modem Rebate / disrespectful customer service!

I submitted a rebate request for my modem on February 13, 2007. When I checked on it at the end of March the AT&T agent said the check for $50.00 would be mailed on April 27, 2007. When I called yesterday I was treated with abuse by the rebate center and I asked to speak to a supervisor...

AT&T Home Telephone Service / poor customer service

Ever since SBC merged and became AT&T, I haven't been able to access my home phone bill detail over the phone. A recording answers the call and then in a most helpful sounding voice offers to direct my call. The problem here is: the voice wants me to speak, instead of choosing from...

AT&T / completely frustrated from at&t

I am writing in hopes that someone can help or point me in a direction that will help me find resolution. Thank you in advance. The details are listed below. On 1/16/07 at approx. 9am I called AT&T to inquire about calling plans offered to china. I was offered the Asia Saver feature which would...

Cingular Wireless - Lake City, FL / Whatever you do, don't do business with Cingular!

Va

After moving to Florida from Tennessee, where we had Cingular so-so service, we went to the Lake City FL office and had them change the phone numbers to local Florida numbers. In order to do so, we were told we had to sign up for another 2 year contract. We did so after the salesperson assured u...

AT&T Yellow Pages / accidental overpayment

Va

A copy of Email to: AT&T Smart Yellow Pages PO Box 989046 West Sacramento, CA 95798-9046 On December 5th I made a mistake in online bill payment to AT&T. Instead of the normal $42.00, I accidentally left out the decimal point, and AT&T deducted $4200.00 from my account. (Account #...

AT&T / Cingular Wireless / I am being stonewalled!

Va

AT&T is charging us over $1000 because they lied to my husband about their coverage and changed his plan with out our consent.In 2002,(yes I have been dealing with this for 4 years now!!)my husband was in the Marines. He was transferred from CA to TX. He was told but AT&T, that he did not...

AT&T Long Distance Usa / outsourcing their customer service

Va

I am outraged that AT&T seems to have outsourced their customer service. I just tried to get some questions answered by calling their 800 number. In the past, I was always pleased to speak with a cordial, English speaking representative. Today, however, I got a non-native English speaker. I...

AT&T / bad service and bogus charges

Va

When I complained to AT&T about a bad connection with my phone service (lot's of static), they said that they would "check on it" and that they would "get back to me," but they never did get back to me. To add insult--and shock--to injury, my next bill was up by $58...

AT&T Long Distance Usa / unfair billing practices!

Va

AT&T assigned a bad number to my new home. The number was blocked by MCI for outstanding debts in past years. AT&T said that they would give me a new number, but I would still have to pay the bill for the bad number. I paid $106. 3 weeks later I received another bill for $53 on the bad number...

Cingular Wireless And Southwest Credit / Wrongful, incorrect billing!

My family has turned off all Cingular Wireless service for my deceased spouse since her death. Still, Cingular, has CONTINUED TO BILL AND TURNED THE IMPROPER BILLILNG over to Southwest Credit Corportation and they indicated that they will continue harassing telephone calls and other...

AT&T - Yahoo DSL Billing And Technical Issues / doing nothing but collecting revenue from its customers

I would like to file a formal complaint about billing practices against American Telephone and Telegraph. The particular account is for Internet provider service bundled to my phone service, my account number is 650-969-3844-040-1. Service contact numbers are 1-877-722-3755 for Internet...

Cingular Wireless / Dealing with these people is a nightmare!

Hy

On the 23rd of August, my son's telephone was stolen from his vehicle at a Quiktrip store in Phoenix, Arizona. My daughter heard of this from my son on the 24th of August and told me. I immediately called Cingular and informed them that the phone had been stolen and needed to be...

Cingular Wireless / I hate Cingular Wireless!

Va

Ok, this is what happened... My husband and I signed up with cingular and we agreed that 1000 minutes would be more than enough. We were previously with Sprint and had 8oo minutes with them. We never in all 3 years with Sprint went over those 800 minutes. However, with Cingular, we were...