The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

AT&T Customer Service

1537 Reviews

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
46 65
+1 888 333 6651(Order New Wireless Service)
1 0
+1 877 782 8870(Check Wireless Order Status)
2 0
+1 314 925 6925(Support For Travel Abroad)
1 0
+1 800 901 9878(AT&T PrepaidSM)
6 8
+1 844 827 7057(Order New U-Verse TV Service)
1 0
+1 866 861 6075(Order New Internet Service)
1 0
+1 800 331 0500(Wireless Customer Service)
14 32
+1 866 294 3464(ConnecTech PaidTechnical Support)
2 0
+1 866 435 3264(Dial-Up Billing & Payments)
1 0
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 0
+1 866 861 6075(Order New Digital Phone Service)
1 0
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 0
+1 855 288 2727(Digital Life)
1 0
Plus

AT&T Complaints & Reviews

AT&T / u verse returned equipment

Me

I have also experienced issue with AT&T, specifically/ U-verse/AT&T Customer Service / AT&T significant errors and their seeming inability to correct obvious problems. Why I returned the U-verse equipment is another whole compliant. But in a nut shell: the scheduled installers didn’t show up...

AT&T Yellow Pages / auto-renew policy

We have been the victims of AT&T Yellow Pages policy to change without notice advertising contracts to auto-renew. We were forced to pay the bill last year. When we talked to our Sales Person about how this happened and why they could publish our ad without consent, he apologized profusely...

AT&T / third party billing

I was surprised to find $19.95 fee charges on two recent phone bills. When I contacted AT&T they told me I had to deal with the third party company that generated the bill and they could not tell me what it was for. I then explained that since they were the ones billing me for something I...

AT&T / modem shipping

So here's the deal. I called At&t to order their High Speed Internet on June 25th, 2009. The guy on the other line hooked me up with the service and told me my modem shipping date, July 1. That day comes and the modem is a no-show. I decided to call At&t and ask about my order statu...

AT&T / rebate is a scam!

So it's about 6 months since I started service with AT&T for DSL (internet) and it's has been nothing but a nightmare. Today I remembered that when I had signed up for service I was promised 2 $50 visa gift cards. I remember now that I had promptly signed up to redeem the gift...

AT&T Rewards For Referrals / didn't pay referral reward

Aw

I signed up with AT&T Referrals a little over a year ago. During the first few months I referred 3 family members and received prepaid visa cards totaling $75 ($25 for each referral). A few months ago I referred my brother and put him on my referral list at the AT&T website. They were...

AT&T / deceitful business practice

AT&T has the worst customer service than any phone company in Florida. Their customer service reps are rude and unproffessional, the average wait to speak to some-one is over 30 minutes. They practice deceitful business practices, I asked for my long distance to be discontinued in my rental...

AT&T Home Entertainment / returned equipment

I have sent back AT&T's equipment (receivers), confirmed their arrival at their warehouse in Texas, and now the receivers themselves have disappeared a month and a half later. Ironically they do have record of pulling the smartcards out of my receivers at the warehouse, but someone...

AT&T Wireless / online cell phone order

I ordered a phone online to upgrade and renew my 2 year contract with AT&T. I ordered the phone on 6/18/2009 and I received a confirmation email saying it would be delivered in 3 to 5 business days. I started calling on Wed, 6/24 to find out the status of my order as the Online Order...

AT&T U - Verse / at&t u-verse warning

M0

Do not waste your time with ATT U-verse if you move into Broadstone Apartments in Fort Worth TX. The apartments are all hard wired for the service but all of the geniuses in customer service can not put your address in the system. Myself and several other residents have been attempting to...

AT&T Wireless / dropped calls

Sa

As an Apple user of more than 20 years, I was excited to see Apple's entrance into the wireless market. I switched to AT&T July 2008 when the Apple iPhone 3G came out. The BIGGEST mistake I have ever made. The only reason I switched was to get the Apple iPhone. Verizon was great, I...

AT&T Uverse / poor service & defective equipment

Ro

Randall L. Stephenson, chairman and chief executive officer AT&T Corp HQ 1431 Apple Street Dallas, TX 75204-5201 June 25, 2009-06-24 Subject: AT&T “Service” Dear Mr. Stephenson: On April 29, 2009 we signed up for AT&T U-Verse, wanting to take advantage of lower rates for several...

AT&T Uverse / $250 rebate

27

Signed-up for Uverse online based on the $250 rebate that was being offered. After endless phone calls that took a tremendous amount of time on hold I was told my rebate had expired. Apparently you were required to go online and redeem the rebate, which of course nobody informs you of...

AT&T / complaining helps

I complained to AT&T customer service and reward center rep about a customer service rep lieing to me to get my service, I was informed they could do nothing and the amount of reward listed on att.net/rewardcenter was what I was to get since nothing was listed in the first call I made to...

ATT Uverse / never had the service but still billes and cannot stop it

My friend told me about att uverse so I thought I would give it a shot. I setup an appointment to have it installed. The instalation guy came out on the date promised. They did a check on my wall outlets to see if I had a griounded plug for the equipment. I live in an old house that doe...

AT&T U - Verse / cash back reward

Ke

AT&T mailed be an offer for "$200 Cash Back when ordering new U-Verse TV U-200 or higher on line. I placed the order, the service was installed However when I went to the AT&T cash back reward center I was told I only qualified for a $50 reward. I called the reward center and wa...

AT&T / lied to to get me as customer

Do

When talking to a customer service rep. about DSL service, with local phone service, she excused herself to talk with supervisor, then she came back and infomed me if I had my deposit paid by end of that business day I would get $150.00 in rewards for taking AT&T service. After getting...

AT&T Uverse / does not honor advertised promotions

Be

We recently switched over to AT&T Uverse from Time Warner because of all the "special promotions" they were offering. We were supposed to get $275 back in rebates. We met all of the requirements for the rebates but have not received anything. I contacted their promotions department get our...

Att Dish / false advertising

Ci

Last August I upgraded my phone service and added ATT Dish. The representative informed me that I was eligible for two rebates - one for phone service and the other for the Dish. I received paperwork to that effect shortly after switching and I also completed the same rebates online. After...

AT&T / iphone service

Hello, my name is Andrew White I wanted to share with you an issue I have encountered after submitting an order on the Premier Accounts website. My fiancé Amanda Martin whose name is on the account due to her discount with the State of Tennessee, and I have felt like we have gotten the run...