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AT&T Customer Service

1242 Reviews

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile)
10 25
+1 800 901 9878(Wireless GoPhone)
4 8
+1 800 288 2020(Digital TV/Internet)
38 52
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
+1 916 843 4685
Disability Resources:
+1 866 241 6567
+1 866 241 6568

Wireless GoPhone
Customer Service:
+1 800 901 9878

Digital TV
Order new U-verse® Service:
+1 866 861 6075
U-verse TV Customer Service:
+1 800 288 2020
U-verse TV Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111
DIRECTV Customer Service, Billing & Technical Support:
+1 800 288 2020
AT&T | DISH® Customer Service, Billing & Technical Support:
+1 866 266 1292

Internet
U-verse Internet Customer Service:
+1 800 288 2020
U-verse Internet Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243
Disability Resources:
+1 800 651 5111

DSL
DSL Customer Service:
+1 800 288 2020
DSL Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243

Dial Up
Orders & Customer Service:
+1 800 524 8500
Billing & Payments:
+1 866 435 3264
Technical Support:
+1 866 722 3425
ConnecTech Customer Service:
+1 877 303 2243

Home Phone
Order new U-verse® Service:
+1 866 861 6075
U-verse Voice Customer Service:
+1 800 288 2020
U-verse Voice Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111

Landline
Landline Customer Service:
+1 800 288 2747

Home Security
Digital Life Customer Service & Monitoring:
+1 855 288 2727
Digital Life Billing:
+1 855 288 2727
Digital Life Sales:
+1 866 464 8099
Plus

AT&T Complaints & Reviews

AT&T(Formerly Bellsouth / fraudulent bill charges

The bill for $115.04 is not correct because aas was stated to me that the #(205)853-1281 has been in service since 1994 and it has been charged to us. We know this is wrong because we didn't have this number or live at the address listed for this bill. We lived at 1919 24th St.N. and...

AT&T Rebate / here is what I did - and I got some response

Va

The following is a copy of the complaint that I filed with the public service commission, the bbb, and also ga dept of consumer affairs. I made this complaint to the following companies on 3/18/08. As of today, march 26, I have had two calls from at&t consumer relations dept, who say that...

Afni / AT&T - Cingular / afni collection for paid at&t bill!

Ma

I paid an AT&T Cell phone account in full for my son in 2005. Over $500 because he closed account before his contract ran out. Received paid notice from AT&T. Reason he closed is because he could not get service in our area with this company, proven at that time our area was not in...

AT&T Long Distance / scam and fraud!

Ri

On Feb 16, 2008 a sales representative contracted out by AT&T was going door-to-door in my neighborhood. The representatives name was Robert Collins and his Sales Rep ID# was SCA7VN9W. He showed me a ton of paperwork and informed me that he could significantly reduce how much I pay each...

AT&T Rebate Offer 2007 / rebate not received!

I'm just adding to the list of AT&T rebate complaints that are already online. Again just another case where the rebate never made it to me. I followed up and kept track of my forms and still nothing, no recourse, and nowhere else to go. Submitted in September. Customer Service...

AT&T / never received rebate!

I ordered AT&T's high speed internet as part of a package on 8/31/07. As soon as I received my equipment I connected it and returned my rebate card with the sticker attached exactly as instructed. This was approximately September 7th. I began checking the status of the rebate in...

AT&T Business Line / billing issues!

I own a company that uses AT&T business line services, from the conception of the company until now I have made every payment on time and usually a few weeks before it is physically due. I have not received a bill from AT&T since the beginning of January when I paid them yet another $150...

AT&T / terrible company!

Va

For several months we have gotten the enhanced services on our phone bill. We have questioned it, and asked that it be removed from our bill. but it has fallen on deaf ears. we never signed up this. my father spent 27 minutes on the phone last month with at@t to no avail. Also they are...

AT&T DSL / service sucks!

Ch

Well i was supposed to have what you call dry loop dsl service, which is just dsl no voice, about 4 weeks ago. Their coustomer service is so slow and nobody acts like they really want to help you. the techs kept saying that they went to my hose and nobody was there when i had people...

AT&T / Sbc / call to india - $7.00/minute

When I joined with AT&T, they told me the rates to call to India, which was less than $0.40/minute. We made some calls and when the bill came, the rate was $7.00/minute. The same day I called the customer service and complained. The guy who was answering the phone, assured me that the...

AT&T / at&t-will not honor agreement

I am writing to inform others of how bad AT&T has treated me as a customer. I will start at the beginning. I use AT&T phone service but previously got my internet service from the local cable provider. Although I was on the “Do not call” list, I received approximately 8 calls from AT&T sale...

AT^T Hignt Speed Internet / promised rebate $50.0050.o9

ordered HSI late August 07, paid on my bill of 9/0l/07. Sent in documentation and have not received the $50.00 rebate.+ I have spent many hours on the phone and also attempted on serveral occasions to call l-877-258-1447, they in turn had me call 1-800-453-7638 and they told me to call...

AT&T / yellowpages & internet advertising

For those of you who have entered into any agreements with Bell South / AT & T for advertising or web site services, I feel your pain. Ever feel like you made a huge mistake? So do I. We entered into an agreement for yellow pages ads and website design. Not only did the yellow page...

AT&T / at&t service sucks! billing me for cancellation when I am within my 30 days to switch.

Va

Just got a bill from at&t where they are billing me for cancellation of service. I got line from at&t on 12/21/07 and switched to verizon on 1/17/08 therefore I am within my 30 days. The customer service said they dont know if I am within my 30 days, I have to call another number...

AT&T / billing rip-off

Va

We made a payment to Cingular just as or before they changed over to At&t. They said it did not go through and could not give confirmation. We tried again with a different credit card and received confirmation. They then took $166.99 from both accounts and only credited our account with...

AT&T Advertising And Publishing / automatic renewal of contract

Va

At&T renewed my advertising after I told their sales rep that I no longer wanted their service. They told me I had to cancel in form of a certified letter.

AT&T Wireless Store / rude customer service in store!

I went into the AT&T Wireless store to have a simple question answered. I was "greeted" by one of the customer service people standing behind a desk, a middle aged man whose name was "Amir" (though I cannot recall his last name.) His greeting was unfriendly; he sounded as if he wa...

AT&T Yellowpages / unfair treatment!

St

I started advertising with Bellsouth Yellowpages a few years ago. Last year they were absorbed by AT&T. In March, I was contacted about renewing my advertising and increasing my internet exposure with more of their products. I had no increase in business for the previous year, but thought...

AT&T / unauthorized charges!

To anyone who has a choice of telephone company, please... DO NOT use AT&T. All that a person needs is your social security number to get a telephone through you. A family member took my social security and got a phone and did not pay the bill. I was 13 at the time and had no clue. I...

Cingular / AT&T / bogus data transfer charges!

I recently went to Cabo San Lucas as I do several times per year, when I returned I received my bill from Cingular-now AT & T where there were charges in the amount exceeding 5,900.00 dollars for DATA Transfers. I did NOT ever commit to data transfers while in Mexico and have sent several...