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AT&T Customer Service

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
46 69
+1 888 333 6651(Order New Wireless Service)
1 1
+1 877 782 8870(Check Wireless Order Status)
3 1
+1 314 925 6925(Support For Travel Abroad)
1 1
+1 800 901 9878(AT&T PrepaidSM)
7 9
+1 844 827 7057(Order New U-Verse TV Service)
1 1
+1 866 861 6075(Order New Internet Service)
1 2
+1 800 331 0500(Wireless Customer Service)
15 34
+1 866 294 3464(ConnecTech PaidTechnical Support)
3 1
+1 866 435 3264(Dial-Up Billing & Payments)
1 1
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 1
+1 866 861 6075(Order New Digital Phone Service)
1 2
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 1
+1 855 288 2727(Digital Life)
2 1
Plus

AT&T Complaints & Reviews

AT&T Wireless / customer service

Ye
Yeanell on Aug 24, 2018

AT&t Wirless has the worst Customer Service ever. Their managers needs to be retrained. Wheres is the loyality as they use for their slogan. I advise anyone to please stay away from AT&T they are the worst out there. I've called in every month because of my bill being wrong . Today I'm on...

ATT / direct tv

Ti
Tina Ann on Aug 21, 2018

On May 22, 2018 I called Direct TV because my 2 yr contract was expiring on May 25, 2018. Gesinius ID#2162 told me my same service( EXTRA Package) would be $55.00 per month with a total of $67.00 plus tax plus $8.99 for the protection. When I get the bill in June I was charged $114.36. I...

AT&T Wireless U-Verse / all

Ab
ABear56 on Aug 20, 2018

AT&T are a bunch of worthless money hungry zeros who have no understanding or caring regarding their "long term" residential and wireless customers. I have been with them long enough to witness them lose any resemblance of a customer concious providor. I strongly suggest ALL...

AT&T / $direct tv service (customer service)

Ea
Earnestine Poe on Aug 17, 2018

On 08/13 I contacted ATT and requested assistance with lowering my bill. The representative I spoke with advised of specific promotions that could be applied to my service and offered services for 1 year. Home Phone: $25 Internet: $30 I contacted the office back on 08/17 regarding my...

AT&T Connectech / technical service

Da
David 67 on Aug 16, 2018

I might understand if the technician was unable to solve a problem with a non-AT&T piece of hardware, but after several hours and their taking remote control of my PC, they were unable to open the ports on their own AT&T router! I was told when I purchased the service that I could cancel if...

AT&T / subcontractor verbally abusive

No
not applicable1 on Aug 15, 2018

The City of Margate City Manager's Office received a complaint of an AT&T subcontractor being verbally abusive to resident [removed], at [removed]. She had expressed concern for the pole in the yard being a hazard to her young grandaughter as well as, as owner, being responsible...

ATT Wireless / wireless service

Ki
kit60 on Aug 15, 2018

 I'm writing to let you know that I was scammed by an AT&T Representative. I called August 8, 2018. I wanted a 45$ a month prepaid plan. I had just stopped service with Straight Talk. AT&T Service was set up on my iPhone 6s Plus, and I thought all was good. I had perfect reception with WiFi...

AT&T / direct tv

We
Wesley Mayo on Aug 13, 2018

I just found out that Direct TV separated my billing from AT&T internet after it was set up as a combined statement. After 5 weeks of dealing with them about what happened, they told me this I was never informed of this action nor was I contacted to pay this separate bill until after my...

ATT.com / direct tv and internet

Th
TheDilits on Aug 13, 2018

We have our cell phone account with AT & T and recently started getting data overages for no apparent reason. We hadn't made any changes in using our date and our plan hadn't changed. We tried to resolve over the phone with no help - only another $15 overage charge every 4 or...

ATT Uverse / installation of at&t uverse, telephone and internet

Li
Litoyia on Aug 13, 2018

I had an install scheduled for today, let's discuss issue number one it took almost a week to get this appointment. Series of questions asked by sales rep is this a apartment or Home and how many DVR's I wanted, I said a home and 4. Technician shows up with a tag along by the name of Shree...

AT&T/Direct TV / withdraw funds from account after cancel service order

Ti
Tiaelat on Aug 10, 2018

Called Direct TV to order service on Wednesday 08.08.18. Gave all information required, including checking account number and was ready to schedule installation. They could not come on the original date requested and I informed the agent I would need to cancel. She (should've gotten her...

AT&T / customer service/ sim card

Na
Navydr81 on Aug 8, 2018

I went to the Yukon, Oklahoma store to add a line and get a sim card for a phone I already own. My information was taken and was told it would be 20-30 minutes. No worries, I can wait. Five minutes later a new customer enters the store and proceeds to get skipped ahead of me in the ATT que...

AT&T / directv takeover

Ar
Arnie Rodriguez on Aug 8, 2018

AT&T has taken over Directv and they increased my bill without notice. It was 60.24 /month with no additional services... increased to 100.99/month. I called to rectify, then complaint after being transferred 3 times from Mrs Lucer, Mr Randy, then Mrs Ella. Basically they told me to go...

ATT Uverse / installation of services never fulfilled

Se
seneccavaughn on Aug 4, 2018

On July 7th I requested cable and internet services from ATT/Direct TV. The original installation dates were to be July 13th and the 19th. I received different email confirmation dates for the 19th and the 20th. No one showed on any of these dates. On the 20th an hour after the appointment...

AT and T / internet/direct tv

Je
jeaninecon on Aug 4, 2018

in may 2018 I moved to a new address, schedule with at&T to have my services moved on date of this they told me that they do not provide service at my new address and cancelled my accounts. since then I have received a bill every month in June I received a bill for services rendered called...

ATT & Direct TV / att/direct tv bundle acct-,#14936739, att#132212176

Ke
Keith Sele on Aug 1, 2018

I had to sell my home and cancel service where I had the ATT Bundle fiber option Inet and phone and direct TV . After having the service for more than 4 years they are charging me a $340 cancellation fee even though I can get the bundle service in my new location. After 9 months of phone...

ATT Uverse / wireless billing

Je
JE Lee on Jul 31, 2018

I have been with AT&T since 1993, never missed a bill, and have my entire family's wireless billing ($200/mont) and bundle of U-verse/internet/phone x over 15 years. 6/4/2018 - due to high cost of wireless service I was going to move my family to Sprint/Verizon. I was referred to retention...

AT&T / direct tv and internet

Ra
Randy16 on Jul 31, 2018

After 12 years of being a good customer thru all the changes and problems att deceived Us and change our plan without notice . We were on a plan they wanted to stop because we did not agree to terms . My suggestion is NOT to agree to anything, they have the choice, if and who should...

AT&T / getting help online through chat

Ca
Cathy Enderby on Jul 31, 2018

Last week, it took around 3 hours to get help with getting a better internet deal! Today it took about the same amount of time trying to get my new wireless device connected. The website kept saying that it could not find the number for my device so I got on Chat. OMG, after 2 and a half...

ATT Direct TV / service

Ja
James Yanda on Jul 29, 2018

Had a service technician appointment for 2 weeks now first time technician never came but said he did so they reschedule my appointment for a week later now they come today and have the wrong order called at&t to get the rite order number technician said he would be back and just found out...