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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 8 16
+1 800 901 9878(Wireless GoPhone) 4 4
+1 800 288 2020(Digital TV/Internet) 36 45
Work days:
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
More...
 

AT&T Complaints & Reviews

AT&T / I am done with this company

Da
Danielle adams on Aug 11, 2017
Your company has the worst service in the world and absolutely no help when required. I wish I could give you 200 negative stars. I'm upset that I can not upgrade my iPhone by signing up for a 2 year contract. I also can't buy the phone for a cheaper price because I've got a value plan. I...

AT&T DirectV / directv and dsl billing and unwanted programming and charges. fraud!

As
Astros on Aug 9, 2017
I have been a customer of ATT now for over four years. I have everything with them, wireless, TV, landline and internet. I have been trying to downgrade my programming for over three months now to no avail. I have called numerous times and have been switched from one rep to another and have...

AT&T / store not opened on time

Ev
Evan Siverson on Aug 9, 2017
On August 9th, 2017, the AT&T retail store located at 695 Tucker Rd a, Tehachapi, California 93561, was scheduled to open at 9:00am, however, upon arrival to stated location at 10:00am the store was not open and no employees were available. By the time an employee, David, reached the store...

ATT / home phone service - or lack of ut

Ju
JulieAnnS on Aug 8, 2017
I signed up at an ATT store for Direct TV, the internet and a home phone. Direct TV came out within a few days and that is working great. The problem is getting my home phone service. I have no cell phone service at my house and have advised ATT of this but they persist in calling me...

AT&T / at&t warranty

Sh
Sharjeana on Aug 6, 2017
I am so upset with At&t. I have been with At&t for many years. I have cell phone, cable, and internet with them. I have never been late or missed a payment. I have called At&t everyday for the last 30 days to get my issue resolved. Each time i was promised that it would be fix and was even...

ATT / cell phone

Mi
Mikesouth on Aug 6, 2017
ATT didn't give me credits for the second phone yet. When I started taking service from ATT, I was told by ATT staff that I would start getting credits for the second phone after the third bill cycle. But, that has not happened yet. They are still charging me for the socond phone set. Thi...

AT&T Wireless / rude and disrespectful/ lack of service

Fr
french lick on Aug 4, 2017
We are seniors and definitely not tech savvy. We went into the att store in Smith Farms in Owasso, okla for help to download pics that my daughter sent on our new I-phone. Chris told me right off that I needed to come to their information class to learn how to do this stuff, that they were...

AT&T u-verse / internet

Je
Jewel Rose on Aug 4, 2017
I am a professional in the customer service industry and have been for 15 years. This is the worst customer service experience I have ever seen or experienced. My husband and I moved to an area that unfortunately for us, AT&T is the only internet service for our area. We have made an...

AT&T DirectV / directv

Bo
Bob De on Aug 2, 2017
One year ago an ATT sales person told me the package I wanted to order Mas Ultra would cost $55 a month on a 2 year contract. I compared the package to one offered by Dish, and the sales rep told me told me again...$55 a month for two years. She must have said "$55" 4-5 time during our...

ATT / directv / cell / internet

Br
Brandon Keskitalo on Jul 31, 2017
AT&T violating rights against disabled consumers: On 6/15/2017 I requested cancellation of service for DIRECTV over the phone to an ATT representative, it was clear that I made the service request for cancellation clear and coherent to the representative over the phone. In mid – July about a...

AT&T / mobile phone service

Ma
marghar60 on Jul 30, 2017
On July 29th I went to AT and T in College Mall, Bloomington IN to get a local SIMcard for my three week stay in the US. I come from Switzerland at least twice a year and have used At and T for my visits for the last 7 years. I brought my small Nokia phone which I have had since 2010 but...

AT&T u-verse / at&t u verse

Ma
Mary Smallwood on Jul 30, 2017
On May 30th a U-verse service tech was sent to make repairs to my U-verse service. My television modem, and cable boxes were knocked out of service. My 32 inch television was connected to one of these boxes. In order to correct my issues with my U-verse service, the affected equipment had...

AT&T / home phone/ internet service

Jm
Jmilks on Jul 30, 2017
Home phone and internet stopped working a week ago. Made a phone call to at&t, only to run circles with the automated system. Called again and finally made contact with a live customer service representative and was informed that the problem would be corrected in a week's time. If there...

ATT / at&t tv billing & directv bundle

Si
silveroak2003 on Jul 30, 2017
We received a flyer offering us to switch from ATT U-verse to using Direct TV and ATT internet for $79.99 a month. On March 25th they hooked up our Direct TV and I called AT&T to ask them to combine our billing for the bundle deal. ATT said that we had to wait a couple of billing cycle...

AT&T / antoine at searcy, ar store

So
Sonyajay2764@gmail.com on Jul 29, 2017
I entered the Searcy store on 7-29-17 because my son's phone quit and I wanted to use the insurance. Antoine met us at the door and asked how he could help. As I explained the problem he advised me that AT&T didn't file insurance claims and he would get the insurance company on the phone...

ATT / tv, internet, phone [bundle service}account no. 101800761

Je
Jetman on Jul 29, 2017
I terminated your service and returned the equipment as per requested on a email to me, with the exception of model VIP 1200 it had been replaced by your service people sometime during one of the many service calls. It was replaced with Model VAP 2500 S/N M9 that is the info on the box. I...

AT and T / free products

Gl
Glenn De Vries on Jul 29, 2017
1. we are long term customers of directv - so we have and account with them 2. our phone being serviced by Verizon stopped working and was advise by AT&T as well as Verizon that we needed a new phone this was in Venice Florida we reside there for six months each winter and stay at an RV...

AT&T / customer service and supervisor

Sh
Shangra Freeman on Jul 28, 2017
I called Att 5 times ..went into the store july 10 to upgrade i already had Asurion to protect phones apparently when i upgraded it started from that day not freaking fair all i did was got a new phone which i have done before its bad enough i give att almost 700 a month for cable...

AT and T / no service near or in house

Al
Alison Pryce on Jul 27, 2017
I have an iPhone 7 phone. All was well until July 9th when I lost service. Apparently a tower was down and I was told it would be repaired. 19 days later and I have been given the run-around. I keep getting messages, saying I would be back in service "tomorrow." I requested a boost to the...

AT&T Store / in store customer service

Ha
Hair4dee on Jul 26, 2017
Coy, Connor Owen and Miranda C. At my local store in oxford ala. .. I made a cash payment on 6/23/17. I got a notification in july that my payment was not received thus I went to the store to clear up this matter. When I asked for the supervisor I was told he was at lunch by miranda c...

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