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AT&T Customer Service Contacts

+1 800 288 2020 (Customer Service)
+1 888 333 6651 (Order New Wireless Service)
+1 877 782 8870 (Check Wireless Order Status)
+1 314 925 6925 (Support For Travel Abroad)
+1 800 901 9878 (AT&T PrepaidSM)
+1 844 827 7057 (Order New U-Verse TV Service)
+1 866 861 6075 (Order New Digital Phone Service)
+1 800 331 0500 (Wireless Customer Service)
+1 866 294 3464 (ConnecTech PaidTechnical Support)
+1 866 435 3264 (Dial-Up Billing & Payments)
+1 877 990 0041 (Order New Fixed Wireless Internet Service English)
+1 866 975 0050 (AT&T PREPAID Wireless Home Phone)
+1 855 288 2727 (Digital Life)
575 Morosgo Dr., NE Rm 14f67
Atlanta, Georgia
United States - 30324-3300

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AT&T Complaints & Reviews

Jun 16, 2020

AT&T — Internet services

I am trying to get internet services set up with at&t. I have been given the run around for 5 week...

Jun 04, 2020

AT&T — Landline and older internet

Landline and internet stopped working in march, got it working again, stopped in april, after several day...

ATTTelephone system

I bought telephones made by ATT a few weeks ago. One of the 7 handsets is not working. Their so called "limited warranty" is a joke. Many hrs spent on line and telephone without help. Don't buy ATT products. I had problems with them years ago. Time passed but their attitude has not changed (Public Relations). Strongly not recommended. They don't stand behind their products and the answers are to misleading diverting. Don't expect any responsibility from them.

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    AT&T Direct TVService

    Called twice to place order. When they did credit check they claimed that they have to charge an additional $200.00 for deposit. I asked why, my credit score in the 840 range. Both times when I questioned why, they hung up on me. Rude
    Never would recommend AT&T or Direct TV
    I did cancel AT&T cell phone service in the last year due to better service and pricing from another carrier. That should be do reason to charge me a deposit.

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      May 20, 2020

      AT&T — TV, billing, repair

      Last two months, [protected] is my client #. I ordered At&t TV & Internet on 3-9-20 & from day 1, it ha...

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      AT&TMy services are disconnected

      I have being calling to pay for my services and correct a billing issue for over 2 months now and have not received the assistance, every time I call I get told that someone will call me back and no success. I am a 72 year old lady with 2 grand kids at home and a daughter working at the hospital trying to save lives due to the COVID-19 situation, I find it unheard of that a customer will call so many times to keep the account in good standing and far from assistance will end up cancelling the services because of the poor customer service support. I have being trying to get the corporate number to file a complaint and no one has been able to assist me with that information with that, the funniest part is that your automated system states that due to covid DTV is not interrupting services.

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        • Ka
          Karen B Rufty Dec 07, 2020
          This comment was posted by
          a verified customer
          Verified customer

          Their number is [protected]

          0 Votes
        Feb 25, 2020

        AT&T — I'm have to pay for service I no longer subscribe

        I called in January week of 24 after needing to tighten my budget after my husband passed. I spoke with a...

        ATTInternet service

        I received an email dated 1/31/2020 at 4:01pm that states"Since you're a valued AT&T Internet and U-Verse customer, we improved your online experience.
        So get ready for faster Internet at no additional cost that's great for streaming on multiple devices, sharing videos and photos, and playing online games.
        There's nothing you need to do.
        Just keep doing your thing and enjoy the entertainment you love. " I received an increase in my bill for this "free" upgrade with no notice to me.

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          • In
            Innsbruck Aug 08, 2020

            Harold b stanley account number [protected]
            1647 elizabeth court
            New braunfels texas

            My question is: why was my e-mail cut off, numerous phone call results more confusion with no help. my e-mail address cut was: [email protected]

            Can you please explain this to me

            0 Votes
          Feb 10, 2020

          American Telephone and Telegraph — Advertisements

          I received advertising from AT&T today, 2/10/2020, selling internet and television. There are so many...

          Feb 07, 2020

          AT&T — Terrible customer service

          On February 1, 2020 I called att with quetions on why my wireless service had increased. We upgraded my...

          Jan 24, 2020

          AT & T — Product bundle

          After our agreement with AT & T expired my wife to obtain a new agreement since we received a billing that...

          AT&Tcharges on closed account

          Switched service to another company; HBO disappeared, no cell service in Maine and CS rep told me the $10.00 bundling of services was never applied to our account over the years we were enrolled. ACTUALLY YOU OWE ME MONEY! Time to cut ties with you and I did. All services were switched to my knowledge. I rec a bill and was locked out of my AT&T port. I could not verify what the bill was for. An invoice finally came via postal mail and I paid it. Now I'm told the iPad is still being charged. What kind of company charges for an iPad when the customer called to tell you they are unhappy and going to switch, and they do, but leave an iPad open? I will tell you 'NO ONE'. It is drastically apparent the iPad was not supposed to stay active! After visiting my local storefront and calling the CS department from there, I am told the bill is still owed. I don't think so. Please remove any outstanding charges to our cancelled phone package and send comfirmation. Lisa Anderson 256 Town Hill Road in Terryville, CT 06786

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            Jan 11, 2020

            ATT — unethical behaviour

            In September, I called ATT customer service and asked whether an android phone I was looking at on Amazon...

            Jan 07, 2020

            AT&T/Direct TV — satellite tv service

            My husband and I have been Direct TV customers since 2012. Prior to the AT&T takeover, their customer service...

            Jan 07, 2020

            ATT — billing

            I tried to pay off a phone using the instruction on my bill and online. My next bill came with a credit...

            ATT-u-verseno internet, tv, phone

            Have not had service since 12/11 when Spectrum cut the line. Jamie came 12/14, submitted an emergency work order and we are still waiting 21 days later. I teach school and have been on Christmas vacation since 12/20. I was confident it would be repaired by then. No tv, no news, no Christmas specials, no New Year specials. I'm beginning to wonder if you will ever come. Better start shopping for a new provider.

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              Dec 31, 2019

              AT&T — my phone

              Ok I got a phone with at&t about a week now been having trouble with it all this I have never been able...

              Dec 31, 2019

              ATT — billed 3 months consecutively for restore of late pay.

              October 2019, I called att about billing, told i had to pay to restore service, so np. I don't get my SS...

              Dec 27, 2019

              ATT — phone service

              My 91 yr old Mother got a call from Att last Sept about her landline service. The gentlemen convinced her to...

              Dec 24, 2019

              AT&T — sales for phone and direct-tv and move date

              I'm use to calling AT&T and get service right right than and fast and complete. Anytime I get a male...

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