AT&T — at&t mail in rebate
Well i upgraded my internet service to AT&T High speed internet in May and with it i got a new router for 79.99. They told me it would have a mail in rebate for $49.99. I sent it in a day after i got my router and waited for 3months till my first call. They told me to wait an additional 4-6 weeks until i received my rebate. I waited then called them once more and they told me they would ESCALATE it to their supervisor. I called again 6 weeks later and they said there were some problems with the system and i would receive my check in 10-12 weeks. I waited and called again and they said they didnt know what was going on and they would ESCALATE it to their supervisor.I waited about 6 more weeks and called back and they said they didnt know why it still had not been mailed and they would immediately ESCALATE this to their supervisor. I told her to tell her supervisor to please give me a call and she said she would and even gave me a case number. So in conclusion, its been 8 months and still no 49.99 rebate form me.