Menu
Topshop Customer Service Phone, Email, Contacts

Topshop
reviews and complaints

Topshop's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.topshop.com
www.topshop.com

Learn how the rating is calculated

1.0 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Topshop complaints 3

ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Topshop June 7, 2022

June 7, 2022. I didn't get no order confirmation. I ain't got the product. I've been trying to reach someone in the company but no luck! I want my $81 back.

Read full review of Topshop
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Topshop I've been tryin' to return somethin'

I've been tryin' to return somethin'. First, the website wouldn't let me download a return label. Then, I emailed 'em a bunch of times to fix the problem, but I haven't heard back at all. I just wanna return the item and get my money back.

Read full review of Topshop
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Topshop So, I ordered these two pairs of boots from Topshop CO

So, I ordered these two pairs of boots from Topshop CO.Ltd in early November. I did it through *** and they took the money out of my checking account on November 6. I thought I'd get both pairs before Christmas, which was like 7 weeks away. But guess what? I haven't received any boots or heard anything from those guys. I tried reaching out to Topshop, but they told me I didn't even order anything from them. Can you believe that? I had to go and complain to *** about it.

Read full review of Topshop
Hide full review

Is Topshop legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Topshop to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Topshop is known for their high standards and safety. If you're thinking about dealing with Topshop, it's wise to check how they handle complaints.

Topshop earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Topshop. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Topshop has claimed the domain name for topshop.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Topshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Topshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Topshop have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up Topshop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Topshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Topshop

Screenshot Topshop
Topshop is a renowned British fashion retailer that has gained international recognition for its trendy and affordable clothing and accessories. Established in 1964, Topshop has become a go-to destination for fashion-forward individuals seeking the latest styles and designs.

With a strong presence both online and in physical stores, Topshop offers a wide range of products to cater to diverse tastes and preferences. Their extensive collection includes clothing for women, men, and children, as well as footwear, accessories, and beauty products. From casual everyday wear to formal attire, Topshop ensures that customers can find the perfect outfit for any occasion.

One of the key strengths of Topshop is its ability to stay ahead of the fashion curve. The brand collaborates with renowned designers and celebrities to create exclusive collections, ensuring that customers have access to the latest trends. This commitment to innovation and staying current has helped Topshop maintain its position as a leading fashion retailer.

Topshop's website, topshop.com, provides a seamless and user-friendly online shopping experience. The website features a clean and modern design, making it easy for customers to navigate through various categories and find their desired items. Detailed product descriptions, high-quality images, and size guides assist customers in making informed purchasing decisions.

Furthermore, Topshop offers a range of delivery options, including express shipping, to ensure that customers receive their orders promptly. The brand also provides hassle-free returns and exchanges, demonstrating their commitment to customer satisfaction.

In addition to its online presence, Topshop operates numerous physical stores worldwide, including flagship locations in major fashion capitals such as London, New York, and Paris. These stores offer a unique shopping experience, with knowledgeable staff members who provide personalized styling advice and assistance.

Topshop's success can be attributed to its ability to combine fashion-forward designs with affordability. The brand offers a wide range of price points, making it accessible to a broad customer base. This inclusivity has contributed to Topshop's popularity among fashion enthusiasts of all ages and backgrounds.

Overall, Topshop is a trusted and well-established fashion retailer that continues to set trends and inspire fashion lovers worldwide. With its extensive product range, commitment to innovation, and dedication to customer satisfaction, Topshop remains a go-to destination for individuals seeking stylish and affordable clothing and accessories.

Overview of Topshop complaint handling

Topshop reviews first appeared on Complaints Board on Sep 3, 2023. The latest review June 7, 2022 was posted on Sep 7, 2023. Topshop has an average consumer rating of 1 stars from 3 reviews. Topshop has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.2
1649 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Topshop contacts

  2. Topshop phone numbers
    +1 (212) 757-8240
    +1 (212) 757-8240
    Click up if you have successfully reached Topshop by calling +1 (212) 757-8240 phone number 0 0 users reported that they have successfully reached Topshop by calling +1 (212) 757-8240 phone number Click down if you have UNsuccessfully reached Topshop by calling +1 (212) 757-8240 phone number 0 0 users reported that they have UNsuccessfully reached Topshop by calling +1 (212) 757-8240 phone number
  3. Topshop emails
  4. Topshop address
    608 5th Ave, New York, New York, 10020, United States
  5. Topshop social media
Topshop Category
Topshop is related to the Clothing and Accessories category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.