Asko Appliances

We purchased an ASKO washer and condenser dryer to replace our old Maytags. After a couple of years the dryer belt frayed and broke. Then the washer started leaking. I thought it was the door seal and replaced it but it kept leaking so we called a service technician. That was a big mistake. He did not have a clue what he was doing. He watched the water fill the drum, took the top off, looked at his phone for 15 minutes and after 3 hours had fixed nothing. Then he asked how would you like to pay for this? He was the most unprofessional, obnoxious service person I have dealt with in business or personally. I told him to leave and he did without putting the washer back together. I reassembled it found that he had assembled the door improperly, so I fixed that, ending the leak. Now less than a month later our stacked dryer has started to leak and the water shorted out the washer's control board. Finding competent service and parts in Canada is virtually impossible. No more ASKO products for us.

Fail to clean dishes from new .Four callouts later still not fixed . Have to wash dishes by hand. Not happy with service or dishwasher will buy a different brand in future.
Service department difficult to contact and rude.

I could not agree more. Customer service guys cannt answer simple question, like how long do you need to process claim. In 1.5 years that we own WCAM 1812 washer/drier combo we had it service once, and now all wiring inside was burned down. The service tech said we are lucky our apartment was not on fire. OVERPRICED and not worth the money look for other brands. and buy GE warranty, much better then manufacturing fake 3yr warranty.