CB Airlines and Air Travel Cathay Pacific Airways Don't trust asial miles, they are big hoax and scam!

Cathay Pacific Airways Reviews and Complaints

Cathay Pacific Airways review: Don't trust asial miles, they are big hoax and scam! ( 85 comments)

consumer of ontario, CA

Aug 16, 2007 12:00 am EDT

Resolved

Featured review

I am member of Asia Miles linked with Cathay Pacific Air mileage program since 2001. These interlinked companies are located in China. I have accrued lot of mileage points, but so far in last 6 years I am not able to redeem and on so many occasions my points lapsed. Several times I tried to redeem mileage awards by booking a ticket online on cathay pacific and through Asia miles customer service. But till today I always got same reply that Flights are full. Even when I tried to book a ticket using Asia miles two months in advance, I got same status as "no availability".

I am holding quite a good amount of points but in last 6 years I am total failure to make use of it.

We are all very familiar about Chinese business ethics, the way people are ripped by counterfeit and fake products from China. Similar this Airline with the help of Asia miles award program — are doing mal practices with many innocent customers/passengers by not giving them worth of reward points they generated. My case could be isolated one, but issue here is, inspite of several attempts, believe me not even once I could make use of it.

I am sure Asia miles is pure hoax, as well as scam similar to many chinese business scams we come across. Cathay pacific is part of this game.

I alert people to be careful. watchful with this coalition of popular customer ripping program which is otherwise known as Asia Miles reward system. Don't ever get duped by their glossy posters and advertisements. Better steer clear from these jokers from China.
—
I got following lip service reply from jokers from Asia Miles jokers in China - (a Country popular for Snake eating). I do appreciate that you would like to use your miles on your preferred award types and understand the reason for your frustration at not being able to utilize your earned mileage. Regarding our redemption seat allocation, allow me to explain that the number of award seats allocated depends on the time of year, routing, time of day and predicted
passenger load. If a flight is forecasted to be full, fewer redemption seats will be allocated. As we get closer to the flight date and a more realistic forecast emerges, additional seats may be released for redemption should the flight be under the originally estimated capacity.

As much as we wish to assist our members with their redemption requests, due to the reasons explained above, it might not be always possible for us to accommodate demand...

Kind regards,

Donna Kong
Customer Relations Executive
Asia Miles Service Center

—
Finally let me wind up my ranting by ending with "BEWARE OF ASIA MILES - THEY ARE PURE SCAM FROM CHINA"

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

85 comments

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G Boulianne

Vaudreuil-Dorion, CA

1 comments

G Boulianne of Vaudreuil-Dorion, CA

Oct 22, 2018 1:08 am EDT

Verified customer

It is my first time that i am taking CATHY PACIFIC just reserved ticket yesterday
and i can not select my seats before, realy [censored]y company
I always select my seats before with others Air Lines Company
I guess they do not need customers

J6DRNH

First and last time, verry bad services

I guess they want 100 US $

Dagny Taggert

Bradenton, US

1 comments

Dagny Taggert of Bradenton, US

Jan 08, 2019 12:14 pm EST

Verified customer

These posts are old, but the Asia Miles program is completely useless. I have tried for several months using different routes, different class of service, and different dates and come up with nothing. On the Cathay Pacific flights I get "wait listed" and then the reservation expires several weeks before the departure. On the partner airlines, like British Airways, Qatar, etc. I get "flight sold out" and try another date/service which then gives me the same "sold out." I've tried as far in advance as possible with no results. Customer service is equally useless. Emails get a robot response and phone lines either busy or no answer. I strongly recommend not using this Frequent Flyer program.

FHAsv

Wilmington, US

1 comments

FHAsv of Wilmington, US

Jun 15, 2019 7:59 am EDT

Check before you sign up for Cathay Pacific Credit Card. Asia Miles never have any availability.

swami nathan

Guangzhou, CN

1 comments

swami nathan of Guangzhou, CN

Jul 07, 2019 7:40 am EDT

Hi,
I am fly from Chennai to Hong Kong on 30 the June in cathypacific CX632 and they have told me that I can collect the laugage from nansha port but when I enquired about this nansha port they said laugage was held in Hong Kong airport can you please help me out from this

cvhatton

Bozeman, US

1 comments

cvhatton of Bozeman, US

Oct 10, 2022 7:52 am EDT

Verified customer

On 9/1/2022 Cathay Pacific expired 402,180 Asia miles from my account without any advanced notice that the miles would be expired from Asia miles account [protected]. Due to the recent pandemic, it has been nearly impossible to use Asia miles to book flights.

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