Arby's review: Sub sandwich

I love the roast beef sub & have gotten great ones at most Arby's. The cost is a little high for me, so I only get that one about once a month. Normally I get a regular roast beef.
I purchase one the other day on my way to work. I opened my sandwich and all it had on it was a small "wad" of roast beef in the center. No onions, cheese was melted to point I couldn't see it, and nothing else. I couldn't even eat it because it was so hard.
What really bothers me is when I got it from the drive thru window, I told the Woman working how much I love these steak subs. The guy who'd prepared it was handing it to her while I was telling her. He smiled while I said Thank you, and he smiled when all along he Knew what I would find when I opened it. I haven't gotten one after this happened, & I took picture of it. I will attach if there is a place here I can. Them I'm sure you will see why I'm upset.

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