Visited my local Arby's in Apache Junction, AZ 1/8/2026 for a Fish Sandwich (combo) thru the drive-thru. Paid $10+. No receipt offered, attached to bag or with. My sandwich was cold, little condiments (a smear of tartar and a couple pieces of wilted lettuce, curly fries were just ok and a small (advertised medium) diet drink when I ordered a regular. I tried to contact the owner when they responded for further information and the website is not valid. I gave then 3 stars, but now will drop it to 1. I won't be returning, nor recommend them to anyone else. Won't waste any more time or money at this restaurant. In hindsight, I should have returned the whole meal and asked to speak to the management.
Claimed loss: Overpriced menu for the quality of food.
Desired outcome: Better customer service, Management needs to step up. Refund of meal.
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