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Aramexfake service times and unprofessional and liar staff even the management

1
F Review updated:

Ok so i have been suffering for the past few days with Aramex unprofessional service by it s staff and ignorance and their useless work and lies, after so many calls and complaints about it they all simply give false info and promises that the parcel will be cleared today, and today never comes and tomorrow also never comes, as usual bunch of liars bunch crooks working and 1 hand even if complain to management they also cover for them which is very scary and unprofessional unlike DHL, DHL usually clear this within 2 to 3 working days at max will be in our hands. I will submit offical complaints in all needed authorities and online boards to make sure all know about aramex Amman Jordan Staff and behavior We got this Smart cards package sent to us on the date of 27/11/2015 - today it s 09/11/2015 Shipment number: [protected] Location Date Activity Al Muqabalain Station, Jordan 12/07/2015 14:45 PM On Hold Al Muqabalain Station, Jordan 12/03/2015 20:26 PM - Documents Delivered to Consignee/Broker for Self Clearance & Delivery - [protected] - (FAKE AND LIES AS THEY GOT THE TRC AND DOCUMENTS ON THURSDAY IN AMMAN KHALDA OFFICES BY ARAMEX STAFF CALLED RAMI) Al Muqabalain Station, Jordan 12/03/2015 15:56 PM On Hold Al Muqabalain Station, Jordan 12/03/2015 15:18 PM Documents Delivered to Consignee/Broker for Self Clearance & Delivery - Need TRC Approval " with Sample " - (FAKE WE GOT THE TRP WITHOUT THE PAPERS OR SAMPLE ) Al Muqabalain Station, Jordan 12/02/2015 17:43 PM On Hold Al Muqabalain Station, Jordan 12/01/2015 08:01 AM Customs Clearance - In Progress Dubai, United Arab Emirates 11/29/2015 18:15 PM Departed Operations facility – In Transit Dubai Express Hub, United Arab Emirates 11/29/2015 09:54 AM Received at Operations Facility Amman, Jordan 11/29/2015 04:45 AM Credit Card Payment - Completed Hong Kong, Hong Kong 11/28/2015 22:46 PM Email Sent to Consignee Hong Kong, Hong Kong 11/28/2015 20:04 PM Departed Operations facility – In Transit Kowloon Office, Hong Kong 11/27/2015 17:30 PM Received at Origin Facility Hong Kong, Hong Kong 11/27/2015 16:36 PM Record created. For inquiries about this shipment, Click here to submit a customer care request or contact your local office at: Shop and Ship is an online shipping delivery service from Aramex | Copyright © [protected] Aramex International LLC | All rights reserved Report Comment More Review Details Billing Practices Return Policy Timely Delivery Express Delivery International Delivery What I liked Absolutely nothing What I disliked I cannot get the parcel i paid for Bad customer services Poor explanations Faulty service Reason of review: Poor customer service Preferred solution: Deliver product or service ordered Monetary loss: $10000 Product or service Shop And Ship Tracking [protected]

Responses

  • Fa
    Fadi Shoman Dec 09, 2015

    Thanks to 1 of the good employees to give the contact Number of Mr Nawaf from Aramex Jordan where i don t know his position in company but this gentleman has spoke to the airport staff and seems to be very firm and confident in which he promised to solve this issue and deliver the package tomorrow to us via Aqaba Aramex offices, so we will update all in regards to the parcel tomorrow .

    Thanks & Kind Regards

    0 Votes
  • ❤️ Dec 26, 2019

    My shipment was lost because of your un profictional emplyer who didn’t give me a tracking number it’s been more than 2 weeks and my shippment is lost, very disapointing

    0 Votes

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