Applebee's review: Service

First, the restaurant was very dirty. Tables, backsplash between booths, floors, restrooms and seats had not been cleaned. Flies were in the windows. Our table was filthy and I tried wiping it with my napkin. The waiter was polite but had no idea about menu items. His hair was in his face and he continually ran his fingers through so he could talk with us. We made first order and then we're told they didn't have what we ordered. Many of the workers were not working but talking on their phones. We waited on our food around 25 minutes and there were only eight customers. Fries were cold, hamburgers were burned. I suggested we eat at Applebees but won't make that suggestion again.