Please consider the recent charge of $289.99 on January 3, 2023 for a possible propane leak at my mother's residence. Her caregiver detected an odor at 4 pm she determined was propane. I was contacted and placed the call requesting the leak be investigated. The number I called was [protected] and a service technician was dispatched. The propane is used solely for gas logs which were not in use at the time. The technician reported there was no leak. My mother is on a fixed income and does not have funding for additional monthly costs. Thank you for considering this request.
Desired outcome: Reduce charges