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American Home Shieldcustomer service

1

I had to talk to several reps, many difficult to understand and wrote down incorrect info. Just trying to fix a 4 yr old maytag frig, was told by ahs staff time frame of 7-14 days!!! hello thousands in food and frozen meat, will not keep!! the only help was the sears service tech, who could hear me talking to ahs, the sears tech, edward called his boss found part and said they can come out day after thanksgiving, he is a wonderful technician, i believe based out of winter park florida, thanks edward!

Responses

  • Je
    jennifer dichiria Nov 25, 2015

    sears home sevice help solved my problems with my broken frig, thanks to Edward the service tech. who came to try to fix my frig. AHS has the worst customer service, no one took down correct info or relayed correct info to sears, the last AHS rep was so rude will never recommend them.

    1 Votes

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