Menu
Login
![American Home Shield [AHS] Reviews and Complaints](/images/business/45h/105586/american-home-shield.png "American Home Shield [AHS] Reviews and Complaints")
Our Air Conditioning unit has been giving us problems since April 2021.
Here is a history of the service calls:
4/12/2021 - Tempest HVAC Inc. replaced the capacitor. AC worked for acouple of wks. We paid $75 for this service call.
We placed a service call less than 30days from the 4/12 service. AHS assigned a new service company.
5/12/21 - E&A Mechanical Inc. replaced the condenser fan and cleaned . We paid $75 for this service call. A/C partially worked for a bit. It could not seem to keep up with on-going high temperatures.
We placed another service call, 30days from the last call. 33days later, AHS send another service company out.
6/21/21 - Tempest HVAC Inc. added 2lbs of Freon. We paid $75 for the service call and $80 for the Freon. A/C worked a couple of days.
Less than 9 days later, we placed another service call.
6/30/21 - E&A Mechanical Inc. came out and shook some wires or tubes in the attic. AC worked for a couple of days after they left.
Less than 17 days later, we placed another service call.
7/17/21 - Tempest HVAC Inc. came out. The Service tech said that he would request a leak test. He thought it could be a bad condenser. Left us with AC still not working.
7/21/21 - We call Tempest to see what was going on because we had not heard from anyone. They said that AHS had assigned a new service company.
7/27/21 - Platinum Repair Inc. came out. The guy said the Freon was gone. He added water for a leak test. He said it was possibly a bad condenser.
This weekend and at least the next week are supposed to get into triple digit heat. I am now worried about our safety and the possibility of heat stroke if we do not get this AC fixed. My husband and I are senior citizens and I have asthma.
For the past 4 months the AC has mostly not worked. The AC has completely quit working since Jul y 2nd. August is supposed to be even hotter than July. Please help us get this AC fixed as soon as possible.
Our agreement # [protected]
Property: 18906 Basel St., Canyon Country, CA 91351
Desired outcome: Get air conditioner working or replaced as soon as possible
as of today, August 4, 2021, our AC is still not working. the last company has been out twice. they have no idea what is wrong. they just keep running tests. it was 105°f today. AHS has no intention of fixing our ac, so we will have their repair server put every week to try to fix the ac until they finally replace it. we survived 105° and we are retired, we can do this the rest of the year. their.contract says they will not charge us if the repair call for the same appliance is less than 30days. we will call e ery week.
![American Home Shield [AHS] Profile](/images/business/150-150/105586/american-home-shield.png?v=1443701044 "American Home Shield [AHS] Profile"){kind=small}
Electric Insurance Company
9 reviews
A-Protect Warranty Corporation
8 reviews
First Family Insurance
10 reviews
Humana
336 reviews
AGI
3 reviews
![American Home Shield [AHS]](/images/business/48-48/105586/american-home-shield.png){kind=small}
I am so sorry for your troubles. I know first hand that AHS treats customers with contempt and remains in business because individually we don't matter. They "low ball" their contractors and as a result, the people who continue to be service providers are the bottom of their category. I hope that you can accumulate sufficient attention to get the service you deserve.