AM Autoparts

On 5/15/2025 I ordered one fuel injector and applied 2 day air delivery. Placed my order around 1:20PM EST to ensure I was in the window of shipping same day (orders before 2PM EST). Had not received any confirmation email so at about 2:20PM EST I contacted AM through their chat system. Individual said I would not get my part until the 19th...4 days after shipping, not 2. They said that they do not offer Sat delivery even though UPS delivers on Sat and if a person is paying extra ($25) for express one expects a Sat delivery. Individual said that since I placed my order AFTER 2PM it wasn't being shipped until Friday. When I went to challenge that comment, the individual said they had to assist other customers and closed down the chat session. WHAT? My issue had not been resolved. So, I started the chat session again, got a different name to work with. Told the new individual the story and had him review the previous transcript. New person said I DID place my order before 2PM and gave me a tracking number and said they emailed it to me as well. NEVER got the confirmation or tracking email. Informed the individual that I had contacted my credit card company to dispute the charge. Out of [censored]s and giggles, I went to UPS tracking site to check to see if the order was picked up by UPS. UPS indicated that there was no such tracking number. So, it was NOT shipped same day, so I was LIED to. Checked status again the morning of the 16th. Nothing. Went to AM website to track order. That system either has issues or just doesn't work PERIOD because that site timed out and said there were issues on their end.

It is MT OPINION that this company is built on lies...THAT, I believe is the reason they do not have a phone number to contact them. I do hope this review is helpful to even one person. Very frustrating and borders on fraudulent/misleading, again, my opinion. STAY AWAY!

I recently purchased some rotors for my Infiniti G35 from am-autoparts.com. When I first got them, they seemed to work fine for about a month. But then they started making all kinds of noises and I became worried. I decided to give them a call and was happy to hear that they had a 10 year warranty. They agreed to send me new rotors, which I received in a timely manner.

However, I quickly realized that the new rotors were worse than the first set. I was very disappointed about this and decided to call again to speak to their customer service representative named Emily. She seemed nice enough at first, but then she began questioning me about my driving habits. She suggested that perhaps I was driving the car too hard and putting too many miles on it. I was taken aback when she told me that 500 miles a month was a "lot of miles". I mean, really? It's only 16 miles a day! I couldn't help but wonder if she was on crack or something.

Unfortunately, things didn't get any better from there. When I asked if I could upgrade and pay the difference, Emily told me that the warranty had expired and that I was out of luck. I felt very frustrated and felt like they weren't interested in helping me at all. To make matters worse, I soon realized that these crooks sell cheap, low-quality products and aren't forthcoming with the truth. I advise other consumers to steer clear of am-autoparts.com and their terrible products.

I recently purchased a part from AM Autoparts based out of Olathe KS, but unfortunately, they sent me the incorrect item. Upon realizing this, I attempted to contact them via email and chat, but through my dismay, received no response to either of my attempts. Feeling discouraged, I decided to fill out a cancellation form and informed them that I lived a distance away from a UPS pickup location. Fortunately, they were courteous enough to send a UPS label to my home for pick-up, but unexpectedly, they were unable to cover the associated $16.00 fee. After trying to reach out to their customer service team 4 times via chat, I found the experience to be nothing short of horrendous. I wouldn't recommend purchasing from AM Autoparts. There are other options available on the market for aftermarket parts, for a reasonable price. Now, I just hope that I can secure a refund from this company. This was, by far, the worst experience that I've ever had with an online retailer.

I made a purchase at Am Autoparts back in January of 2018 for 2 transmissions that I needed for my vehicles. The first one was for a 1990 Chevy 2500 and it worked fine for about 2 months. However, the second one was for a 2006 Pontiac G6 and unfortunately, it never worked. I had to pay $700 just to have it installed, but it was no use as it only went on 2nd and 3rd gear. It didn't even have the much-needed 1st gear! I called to inform Am Autoparts about the issue and they connected me with a person named Brian who promised to send me a replacement transmission. But a year went by and I still didn't get anything! They just kept lying to me about sending me a new one and it's frustrating as hell.

I strongly advise that you do not buy anything from Am Autoparts as they are unreliable and untrustworthy. In fact, I talked to Brian again last Friday and he promised to return my money, but now, he's not even answering my calls! What the heck?! I guess I have no other choice now but to take legal action and involve my lawyer in this mess.

Overall, my experience with Am Autoparts was nothing but a complete headache and a waste of hard-earned money. They should improve their customer service and make sure to deliver what they promise. I hope this review helps other people avoid the same kind of situation I went through.

Let me tell you folks, do not make the mistake I did and order from these guys. I have been around the block a few times and I can say without a doubt that AM Autoparts is hands down the worst online store I have EVER dealt with.

So, I ordered a Rear Left Window Regulator for my sweet ride, a 2008 Audi A3. Got a sweet deal on it too! But, boy was that a mistake. When I received my package I was understandably excited to get my car back in tip-top shape. Imagine my disappointment when I opened up the box and found that they had sent me a regulator for the right side of the car. I mean, come on! How can you mess up something as simple as LEFT and RIGHT? I checked the part I ordered and, sure enough, it CLEARLY stated "Left Rear Driver Side Window Regulator."

I was so frustrated at this point that I had to go outside and take a walk around the block just to cool off. When I got back, I mustered up the strength to contact their customer service. And guess what? They told me that they do not accept exchanges for this type of product. Now, I have to tell you, I was LIVID. All I wanted was for them to send me the correct part that I had already paid for! But no, they had to go and mess it up even more by saying they do not carry 2003 Audi Window Regulators. Honestly, what does a 2003 Audi have to do with my 2008? Absolutely nothing! It was clear to me that they had absolutely no idea what they were talking about.

In the end, I had to go to another company to get the part I needed. AM Autoparts cost me more time and money than I'd care to admit. So, folks, if you want to save yourself some trouble, don't make the mistake I made. AVOID AM AUTOPARTS at all costs!

So, I had a real hard time ordering some headlight assemblies for my good ol' 2001 Malibu from AM Autoparts. These assemblies were supposed to come with a 'sliding clip' for installation. But as I started installing them, I realized that this clip was not as sturdy as I had imagined. When I tried pushing the clip down to lock it into place, the sliding plastic part of the clip came off and wouldn't hold the light in place. I tried multiple times, but the same thing kept happening. It was extremely bothersome, to say the least.

But you know what really bugs me? When I contacted AM Auto Parts about this, they told me the warranty was void because I had "altered" the pieces - like it was my fault or something! They said that I could either put up with this flimsy clip, or ship the products back. And that's not even the worst part. I actually had to resort to using the OEM lights and their sliding clips in order to make it work. That's how bad the clips that came with the assemblies were. They just wouldn't stay in their grooves long enough for the light to stay firmly in place.

All in all, I definitely wouldn't buy from AM Autoparts again. It's just not worth the headache.

So, I got this engine from AM Autoparts, right? I was excited to get it in my 99 Chevy Tahoe, but the excitement disappeared when I didn't get any info on shipping. I called them up and they gave me the wrong information about what company had my engine. That was no good, you know what I mean? After much waiting, the engine finally got to the shop, and my mechanic installed it. The engine ran real good for 45 miles, and then it stopped. What a bummer! I had it towed back to the shop, and the mechanic said the engine was locked up. Not cool, man.

So, I called up Joe over at AM Autoparts, and I told him what was up. He asked me to send a video showing that the engine wouldn't start and that it was their engine by numbers on it. I did what he said, and I was sent another engine 2 weeks later. But, get this, they didn't warranty the parts I bought or the mechanics fee! I couldn't believe it. I'm on a fixed income, and I had to come up with all that dough again. You can imagine how upset I was, right?

I have to say that I'm an unsatisfied customer. I don't think the customer service was very good, and I feel like they ripped me off and cost me money. I definitely won't do business with them again. I hope they take note and improve their service for others.

Ordered a car engine from AM Autoparts, boasting about its low mileage of 30k. Hoped for the best, but unfortunately, the engine that was delivered had more mileage than the moon landing. It was as if a hundred vehicles had used it with harsh treatment. When I made the call, the folks who picked loyal nature was appreciable but they did not know their products. Facing the fact that I received a high mileage engine, which was a violation of their contract, I opted for a refund. However, the promise of refunds was not fulfilled as they deducted a restocking fee of $400 - which, of course, was written in the contract if you can read it with your eyes closed.

It has been weeks since I received the check, and every time I think of the scam, I promised to share my unfortunate experience with everyone who is more than ready to make the same mistake. I would suggest every car enthusiast to avoid this company as it is an utter scam. The things they sell are nothing less than junk, and no one deserves to give them the satisfaction of scamming them into purchasing from their shady website. Refund policies aside, avoid AM Autoparts, and I can guarantee that you will be thankful for this piece of advice.

So, you want to hear about my experience with AM Autoparts? Listen up, folks. I ordered a couple starter coils for my daughter's 16th birthday surprise – an old junker of a car that we fixed up together. Boy, was I excited. I needed those coils quick, and with their promised delivery of 2-5 days, I thought I was in the clear with 2 weeks to spare.

But let me tell you, disappointment hit hard when two weeks went by, and I received nada. I was down in the dumps and feeling dejected. But the folks at AM Autoparts told me not to worry, that they had my back. Well, folks, guess what? That part, that oh-so-important part? It never arrived.

I was feeling pretty outraged, and I demanded to know what happened. When AM Autoparts finally got back to me, they tried to play the blame game, saying that the package was "lost." I did my own digging though, and contacted UPS. They told me that all AM Autoparts did was print a label, but never actually shipped my part. Can you believe it?

To make matters worse, AM Autoparts didn't even bother telling me that they hand off shipments to USPS for some type of hybrid delivery. What a bunch of nonsense. My daughter's birthday was coming up in just three short days, and there was still no response from AM Autoparts.

Listen, folks, do yourself a favor and steer clear of this place. Don't let the fancy website and all the promises fool you. Trust me, you'll end up going through what I did – angry, disappointed, and with nothing to show for it. Don't waste your time or money on these folks.

I recently had an experience with AM Autoparts that has left me feeling extremely disgruntled. I decided to purchase a brake set for my car and was careful to input the correct make, model, and year. The recommended parts were selected and, within two days, my package had arrived. However, upon inspection, I discovered that the rotor diameter was too large and it was rubbing against the brake bracket.

I reached out to the customer service department, which only allows for email communication and does not provide a phone number for customers to call. To my dismay, it took several emails back and forth with what they referred to as customer service before I finally received an email stating that I had purchased the wrong parts for my car. This was surprising, especially when you consider that there is no option to select the motor size of the vehicle on the website.

I voiced my dissatisfaction with the company's customer service and was unapologetically told that the mistake was entirely mine. Apparently, my particular car model comes in two engine sizes, and I had obviously selected the wrong one. To make matters worse, I am now being told that I am responsible for the return shipping costs and will not receive a full refund.

I have never encountered such poor customer service and lack of accountability. It is absurd to blame the customer when the company's website is missing important information that could have easily prevented this mistake. I caution anyone considering purchasing anything from this site. It is not worth the headache and financial loss.

Overall, my experience with AM Autoparts has been a major disappointment. I would advise anyone to stay away from this website and find a more reputable company that values its customers and takes responsibility for its shortcomings.

Finally heard back from this company after several efforts to reach them, but it took months to respond. They did agree to issue a refund for the parts I ordered, which amounted to $87.99 with free shipping. Nevertheless, they refused to refund the $63.20 shipping charge I paid for returning the parts. Overall, I'm only getting $24.79 back and have to wave goodbye to the parts. This is an outrageous situation, and the company's stance seems completely nonsensical.

What's even more surprising is their claim that they're making an exception by refunding the part's price, given that it's beyond the 60-day period for returns. However, the long delay in their response was not my fault. It took several attempts before getting a response by email. Despite ordering the parts in good faith, providing all the necessary information about my vehicle via their website, explicitly identifying the exact year, make, and model, they still didn't have the correct items available.

With such abysmal behavior and a business strategy like this, I wouldn't risk wasting my time or money on them again. It's not like I was taking a chance and ordering from a random online platform, as I had followed their website's recommendations based on my vehicle's model and year. This experience has been a total letdown, and I would not want anyone else to go through the same.