Tasca Parts Center
reviews and complaints

I recently made a purchase from Tasca Automotive Group (tascaparts.com) for two bags of Ford factory check balls for transmission valve body. Their advertisement showed that the product comes with seven check balls, which is how it is sold at the Ford dealership. However, when I received my order, I was surprised to find that only two of the check balls were included in the package. The factory Ford dealership bag had been opened by this company, and they had taken out five of the balls and sent me only two.

I was charged $1150 for shipping, and I feel like I was ripped off. This company is so shady that they buy from the Ford factory, open the product, take out the majority of the product, and sell them individually. Their ad shows that it comes with seven check balls, but they only sent me two. I will never consider using this company again. They do not answer their phone, and when I asked to return the product, they still have not gotten back to me.

Do yourself a favor and go to the dealership. It might cost a little bit more, but with scammers like this out there, it's worth it. Tasca Automotive Group should be ashamed of themselves, and I hope many people read this and help to put them out of business. They are total scammers, and it looks like I'm not the only one who is complaining about this fraudulent company.

I recently bought and installed a Volvo OEM part from TASCA, and I must say that I am not happy with their customer service. I made a mistake and returned a different OEM part that I had sourced through FCPEuro, using the RMA issued by TASCA. I followed their return instructions and provided proof of delivery, but despite making several calls and sending emails to explain the situation, I never received any follow-up from TASCA.

When I contacted them, they said they would "try" to locate the part and ship it back to me at my expense or forward it to FCPEuro on my behalf. However, they never did either of these things, and to this day, TASCA has not reached out to me via email or phone to discuss the matter. Instead, they have decided that no refund or return of the part will ever take place.

In their RMA email, TASCA stated that it typically takes 7-15 business days from the day the returned part arrives back at their warehouse to see the credit posted to the payment account. However, I believe that they could have reached out to me to flag the returned item as different from the one I had purchased. Mistakes happen, but competent and reputable businesses have checks and balances in place to deal with such issues expeditiously.

Overall, I am disappointed with the customer service provided by TASCA. I hope that they will take steps to improve their processes and communication with customers in the future.

I recently had a less than satisfactory experience with Tasca Automotive Group (tascaparts.com). I ordered a left rear mirror for my [protected] Mustang, part number FR3Z-17K707-R, which was supposed to be without shelby, with heat, with memory, and with blind spot, according to the website description. However, when I received the part, it was much larger than expected, measuring 6 x 5" instead of the advertised 3.6 x 6.3". Additionally, the suggested part number based on my VIN, FR3Z-17K707-G, was described as without blind spot, which was incorrect as I have a blind spot monitor.

I attempted to contact Tasca Parts through their live chat, but it did not work despite several attempts. I also tried calling two different phone numbers, but both stated that they were not answering at this time. Finally, I filled out an online contact form and sent an email requesting an RMA, but I have yet to receive a response.

It's disappointing because I have purchased from Tasca before and even recommended them to others on Instagram. However, this experience has left me frustrated and feeling ignored. I understand that mistakes happen, but the lack of communication and response from Tasca has been unacceptable.

I am sending this email as a last attempt to be civilized and date stamp my contact, as my 30 days from receipt of the part is tomorrow. I hope that Tasca will respond and rectify the situation, as I would like to continue doing business with them in the future.

Wanted to get some parts for my Infiniti, so I reached out to my local dealer to get the part numbers. They gave me the numbers and I went to Tasca Automotive Group's website to order them. I thought it would be an easy process, but boy was I wrong.

After two days, I received an email from Tasca saying that they couldn't process my order because my VIN number was incorrect. I was pretty sure that my VIN was correct, but I double-checked just to be sure. Turns out, my VIN was accurate and Tasca was just giving me the runaround.

Next, Tasca told me that they didn't have the parts in stock and that they would have to order them from their distributor. I was a bit skeptical, but I agreed to it and paid for 3-day shipping. Two weeks later, I finally received the parts, but they were the wrong color. My vehicle's interior was black, but the parts they sent were brown. Tasca didn't even bother to verify the color before sending it out.

I was extremely disappointed with Tasca's service. They wasted my time and sent me the wrong parts. It would have been a bit more bearable if they had sent the right item, but they didn't even do that. Needless to say, I won't be doing business with them again.

I gotta say, I've been dealing with Tasca Automotive Group for a while now and it's been a bit of a mixed bag. On the one hand, I gotta give props to their customer service manager, Matt. Dude's been answering the phone all day, every day, and he's been pretty helpful when I've had issues. But on the other hand, I've had some serious problems with their shipping and tracking.

I placed an order back in November and didn't get my parts until December 20th. No tracking updates, no nothing. When I called Tasca to ask what was up, they told me it was a USPS glitch and that they get backed up over the holidays. Fair enough, I guess. So I decided to give them another shot in February. I placed an order on the 7th and got a shipment notification on the 10th, but since then, I haven't heard a peep. No updates, no tracking, nothing.

When I called Tasca to ask what was going on, Matt told me that I couldn't return the parts now that it's been 20 days, and that there would be a restocking fee if I did. So basically, I'm stuck waiting for who knows how long. And to make matters worse, Matt's been pretty rude about the whole thing. He's hung up on me a few times, and he won't let me speak to anyone higher up. He keeps telling me that he doesn't feel like giving me more information or names above him that I can speak to. It's just downright disrespectful.

And get this: when I asked Matt why I didn't have the option to choose a different shipping method, he told me it was my fault for choosing USPS. Like, what? How is that my fault if there wasn't even an option to choose? It's just ridiculous.

So yeah, I'm pretty disappointed with Tasca Automotive Group. I don't know if I'll be ordering from them again anytime soon. If you're thinking about ordering from them, just be aware that their shipping and customer service can be pretty hit or miss. My latest order number is ***, in case anyone's curious.

Terrible "customer service." I had a problem with my mom's car, she's over 70 years old. She ordered a part from Tasca Automotive Group to fix her car door. Unfortunately, the wrong part arrived and she threw away the box thinking it was the right one. When we contacted the "customer service" manager, Matt, he refused to help us return the part because it had no box. I asked him to make an exception and accept the part back, but he said no because he would have to do it for "everyone else." I asked him how many times this situation would really happen and he said it happened "three times in the last week." Seriously? I've ordered from many online companies and ones with good customer service would write off a $22.00 part that a 70-year-old woman ordered by mistake. This guy wouldn't budge. He offered "free shipping" if we ordered the correct part, but that's not a solution that helps both parties, especially since I explained that my mom lives on a fixed income. Tasca Automotive Group is a stingy, greedy company with zero customer service. But hey, we're in the technology era so I guess customer service isn't important anymore! Needless to say, I will tell everyone I know not to order from Tasca Automotive Group.

I recently ordered a rear camera from Tasca Automotive Group (tascaparts.com) after searching for it on Google by its part number. The site showed that the part was in stock and at a good price, so I placed my order on 6/17. However, two days later, I still had not received any shipping information, so I decided to call the company to check on my order. Unfortunately, the wait times were quite long, and I had to press 1 for a call back. I waited until the following day, but still did not receive a call back, so I called again and waited for 30 minutes to speak with someone. They informed me that the part was on backorder and should be off in two days, and then it would take two more days to ship to me. Although I was disappointed, I decided to wait since the price was good and I could wait a week and a half.

However, a week and a half later, I still had not received any email on shipping, and the status still said "processing." I called again and waited for 30 minutes to speak with someone. They told me that the part had been received at their facility but was stuck in the shipping lane. They promised to next-day air it to me and call the shipping lane to ensure that it happened. However, the next day, I still had not received any email, so I called again and waited for 30 minutes to speak with someone. This time, the person told me that he had no idea why the previous person had promised to next-day air the part to me. He said that the package had been received by them but had no idea when it would make it through shipping. I explained that I needed the part by the end of the week, but he had no solution. I decided to give them one more day, and if I still had not received any shipping information by tomorrow, I would have to cancel my order.

Unfortunately, the next day, I still had not received any shipping information, so I had to cancel my order. It was frustrating to wait for three weeks without any update on when I could receive the part. I later read a lot of reviews on this site and realized that this is how they conduct business. I wish I had read the reviews before placing my order.

Yo, listen up folks. I gotta tell you about my experience with Tasca Automotive Group. Let me tell you, if I had known what I know now, I would have never ordered from them.

First off, their website doesn't say that all the parts are outsourced. I put in an order on April 28th, thinking that the items were in stock. But nope, I got an email right away saying that I had to wait an extra 3-5 business days for the parts to get to them. I wish they had told me that from the start, but whatever. So, I figured my order would be ready to ship by May 5th at the latest, right? But when I called on Tuesday to see if the parts had come in, they had. But my status still hadn't changed to "shipped." So, I called customer support today and talked to some dude named Tom. He said my order should be out to ship today. I asked him if he could guarantee that I'd get it by this weekend, and he said "maybe or early next week." (My car has been up on jacks for two weeks now, and I gotta wait until the weekend to work on it.) I explained my situation and asked if there was any way to expedite my order and guarantee that it gets shipped today. He said sure, but it would cost me an extra $50 for next day air. Are you kidding me? I just want my part. They shouldn't say that the part is in stock when it isn't.

If I had known all this beforehand, I would have never ordered from them. Now my car has been up on jacks for two weeks. And I know we're in the middle of a pandemic, but that's just another excuse for them to use for an added delay.

Oh, and when I mentioned that I wish I had read the reviews beforehand, Tom said "well those people are just impatient." Can you believe that? This company doesn't care about you.

So, yeah. Don't order from Tasca Automotive Group. My order number is *** and I'm the owner guy.

I recently had an experience with Tasca Automotive Group and I have to say, it was not a good one. At first, I was attracted to their website, tascaparts.com, because they had the parts I needed at what seemed like attractive prices and with quick delivery.

However, what they didn't mention on the parts page was that the parts may not actually be in stock and would need to be special ordered before shipping. I placed my order on a Monday and didn't receive an email informing me of this until the following Thursday, which was already four days later. The email then informed me that it would take an additional 3-5 business days for the parts to arrive before they could even be shipped, which added another five days to the wait time.

I tried calling customer service for an update after four days had passed, but I didn't receive any clear answers about the timeframes. I ended up calling them every day for ten days without any results. I was getting frustrated and decided to inform PayPal and my credit card company to cancel the transaction. Finally, after that, they sent out the parts.

But that's not all. When the palette arrived at the post forwarding station, the packages were not damaged, but when the fender was opened in the body shop, we noticed two bumps under the covered sticky nylon. I called customer service and they denied any responsibility, telling me that "the delivery was signed..." According to them, their policy states that I should have checked every item before signing the driver papers. When I asked them to show me where it says that, they told me that the driver had this information. I found this to be very dishonest and frustrating. It seemed like they had no interest in helping me after they had received my payment.

Overall, I would not recommend Tasca Automotive Group to anyone. Their lack of transparency about the availability of parts and their poor customer service left me feeling frustrated and disappointed. If anyone else has had a similar experience with this company, I am planning to start legal action in a New York court and would be interested in pursuing a class action lawsuit. You can contact me by email at ***@mail.ru.

I gotta say, I'm pretty disappointed with Tasca Automotive Group. I ordered a heat shield for my 2010 Dodge Caliber based on the part number from the old one. Tasca contacted me a few days later and said I ordered the wrong part, so they corrected it and gave me back 47 bucks. But then the delivery date changed and they told me the part had to be special ordered, so it would take longer. I finally got an email saying it was on the way, but when I opened the box, it was clear that they sent me the wrong part. I've been calling them every day for the past three days to get it sorted out, but the phone just plays music in my ear until it disconnects. And my emails aren't getting a response, even though we've communicated about this part before. There's a certain amount of time to get parts exchanged or refunded, but no one from Tasca has contacted me at all. They even turned off comments on their social media. It's frustrating because I'm in Missouri and they're in Rhode Island, so I can't just go there in person. I won't stop telling people about this until they make it right. It's not just about the mistake, it's about how they're handling it. Tasca Automotive Group gets an F from me.

Paid $8.33 for a clip to hold my windshield wiper arm to the motor and the shipping was $10.57 for a little 3oz clip ! I ordered it on 10/17 and it took until 10/30 to receive it ! NEVER DO BUSINESS WITH THESE [censored]S AGAIN !

Just like everyone else who has had a bad experience, no updates on my order and cant get ahold of anyone during open hours. But were definitely quick to take the money out of my account. Just put a dispute in to paypal because i need my money back to buy elsewhere

Well Tasca, Its coming up on three months since my order was placed. After many emails to find out why...you proceeded to LIE to me and say It would be Shipped out in"24-48hrs" Hahahaha! What a joke! *** I'm still waiting on my refund. Oh, and thanks for NEVER confirming anything.

When ordering online, it is virtually impossible to get in touch with ***. Whether it's email, phone social media, you will not get a reply and they do not answer their phone. If you call the dealership they will quickly transfer you to the hold line, where you will not get any answer at all. Don't believe it. *** it. Still don't believe it. Give it a try. Don't say I didn't warn you."

Ordered a part from TASCA on 11/21. They immediately charged my account and sent an email confirming the order. Received an email on 11/28 that they were "processing my order", last I heard from them. Have sent three emails and tried the chat section twice-no response. The order is not showing on the "order status" website. Appears to be either the worst customer service ever or a total scam.

I had purchased some items pre-COVID for my car to get fixed. Unfortunately, it took them around 3 months to send me my items. I had reached out to them numberous times without recieving a response. In June it finially arrived and by then I already had Ford fix my car so I requested a refund. Could not get a response until November when the associate told me the thirty day return day policy had already passed. Do yourself a favor and do not purchase from this company.

Ordered a part. *** gotten one email in response saying they are back ordered. 5-7 days. I ordered part on 12/30. I got a response on Jan 4. 2021. I have sent 3 emails with no response asking weather I can cancel order. I tried calling customer service. *** call said number was no longer in service. Called again and go a busy signal. \n The part I need makes my vehicle inoperable as it is a brake light assembly. \n I can get this part from vendors that have it in stock.\n I think this company is a fraud \nI would tell anyone to stay away from this company

I placed a order on August 25 and a week later when I inquired about my order still in processing and got a email back stating that they had changed platform on internet and this tells me this company doesn't care about its customers. I work in the auto industry and have for 30 years and now I am unsure of my credit card info that I sent to them to pay for the order. They need to change their motto from parts fast to no parts at all. Very unprofessional and I warn anyone that is looking fr parts please don't consider *** they aren't worth the week waiting on items and the frustration

"Factory Parts Fast" ? I've been waiting almost a month for parts I was charged a fortune to ship. Covid isn't an excuse either. Tasca has NEVER been fast to ship anything but they've outdone themselves on this one. To make matters worse, they don't have a customer service line anymore, only chat and email, and the chat feature drops you into a holding queue that repeatedly disconnects after +15-20min, saying no representatives are online.If you're reading this, SHOP ELSEWHERE. You can likely find what you're looking for cheaper, once you factor in shipping charges, and get what you ordered faster.

I placed an order November 4. On November 6, I received an email saying my order had been cancelled and refunded with the explanation of a pricing issue? I looked and the part was still listed so I ordered again on Friday November 6. On Monday November 9, I called to see what the "pricing issue" was, and they said the price was listed a too low of a cost! While I was on the phone with the guy he changed my invoice to reflect a higher price without even telling me! When I looked at it, I said this was not the invoice price on November 6 when I ordered it. He said I know I just changed it! If I had not looked at it again I would have been charged the higher price which was almost $150 more! DO NOT USE THIS COMPANY!

I recently had an experience with Tasca Automotive Group (tascaparts.com) that left me feeling disappointed and frustrated. As a business owner of a diesel repair shop and someone who has influence in the diesel performance industry around the country, I cannot recommend this company to anyone.

I needed a simple engine harness for a company service truck that is crucial to my business. I placed an order for the engine harness with order number *** on Monday, July 8th, 2019. I received an email saying that the part would ship within 24-48 hours. However, the part did not ship until the end of the day on Friday, July 12th, 2019. To make matters worse, I won't even receive the part until the following Friday.

I tried calling the company multiple times and sent multiple emails, but I received no response. This lack of communication and delay in shipping is unacceptable. I cannot stress enough how important it is for a company to have good customer service and timely shipping, especially when it comes to parts that are crucial to a business.

I would advise anyone looking for engine harnesses or other parts to avoid using Tasca Automotive Group. There are other companies online that offer the same quality parts in half the time. In fact, I have had much better experiences with other companies and will be taking my business elsewhere in the future.

To make matters worse, I left a negative review on their website and it was deleted. This only adds to my frustration and disappointment with this company. I hope that they can improve their customer service and shipping times in the future, but until then, I cannot recommend them to anyone.

I gotta say, I had a pretty rough experience with Tasca Automotive Group. I made a mistake and ordered the wrong part, and let me tell you, trying to return it has been a real headache. I've been trying to get in touch with customer service, but it's like they don't even exist! I couldn't find a working phone number anywhere, and when I tried to use their "live chat" feature, it just wouldn't work. I followed all the instructions and reached out both through live chat and email, but I haven't heard back from anyone yet about returning the item and getting a refund.

The worst part is, the return instructions say that I need an authorization code from the company before I can send the part back. But if they're not responding to my emails or live chat messages, how am I supposed to get that code? It's like they're making it impossible for me to get my money back. I really think they need to step up their game when it comes to customer service. It's just not right to leave people hanging like this.

I'm so frustrated that I'm thinking about contacting the Better Business Bureau to see if they can help me out. I mean, I don't want to have to go through all that trouble, but it's like Tasca Automotive Group is leaving me with no other options. I really hope they can get their act together and start treating their customers better. If you're thinking about ordering anything from this company, I'd say proceed with caution. I definitely wouldn't recommend them based on my experience.

I was browsing the internet for a specific car part that I needed for my ride. I stumbled upon Tasca Automotive Group's website and decided to give it a try. I placed my order and waited eagerly for my package to arrive. However, two days later, I received an email from them stating that the item I ordered has been discontinued and they no longer have it in stock. I was disappointed, to say the least.

I decided to follow up with them on this matter, hoping that they could offer me some sort of solution. However, their response was far from satisfactory. They blamed me for ordering the product and claimed that their website doesn't reflect their inventory accurately. I was taken aback by their unprofessionalism and lack of empathy towards my situation.

Despite their claims, they still allowed me to waste my time and money on a product that they knew they didn't have in stock. It took them a whopping 10 days to credit back the $861 that I had spent on the product. I was left feeling frustrated and disappointed with their service.

In my opinion, Tasca Automotive Group is not a reliable company to do business with. They seem to be more interested in hurting their customers rather than helping them. I strongly advise anyone looking for car parts to take their business elsewhere.

BEWARE OF TASCA AUTOMOTIVE GROUP!
I recently had an experience with Tasca Automotive Group that left me feeling very uneasy. I placed an order for a power window regulator/motor unit on 5/24/19, and the original total was $50.20 with shipping. However, things quickly took a turn for the worse.
On 5/28/19, I received an email asking me to confirm the VIN number on my vehicle. Then, on 5/29/19, I received another email stating that the part I had ordered was now sold as two different parts, and my new total would be $476.43! I was shocked and outraged by this sudden increase in price.
I decided to investigate further and cross-referenced the two new part numbers listed on the invoice. To my surprise, one of the parts was a memory module that cost $383.46! This was something I did not even need for my vehicle. I became very suspicious of this and decided to cancel my order immediately.
I was able to purchase the part I needed directly from MOPAR for only $56.45! This made me even more suspicious of Tasca Automotive Group and their pricing practices. I believe that something fishy was going on, and if they deny it, I have all the emails to prove it.
In my opinion, Tasca Automotive Group should be investigated by the state attorney general. I would advise anyone considering purchasing from them to proceed with caution.

I recently made an order for a clockspring for my Ford Fusion from Tasca Automotive Group (tascaparts.com). However, to my disappointment, I received a clockspring for a Ford E-150 instead. I tried to contact their customer support, but unfortunately, no one answered my calls or emails. This has left me feeling frustrated and disappointed with my experience.

I highly advise against purchasing anything from this shop. It is not worth the hassle and frustration of receiving the wrong item and not being able to contact customer support for assistance.

UPDATE:

I wanted to provide some additional details about my experience. My order ID was #***. I specifically ordered the EG9Z-14A664-A clockspring, but instead received the F7UZ-14A664-EC clockspring with a new sticker that said it was the EG9Z-14A664-A clockspring. This had nothing to do with my VIN number.

Furthermore, their return policy states that you can speak to one of their customer support specialists or email them within 30 days of receiving your delivery to initiate a return. However, I waited on hold for 30 minutes without anyone answering my call, and I received no response to my messages via their website or email. This means that while they claim to accept returns, the process is nearly impossible to complete. It seems that they will ignore you for 30 days and then tell you that there is no way to return the item.

Overall, my experience with Tasca Automotive Group has been extremely disappointing, and I would not recommend them to anyone looking to purchase automotive parts.

I recently had an experience with Tasca Automotive Group and I must say, it was not a pleasant one. I am from out of state and I put down a deposit to hold a truck. I was told by two employees, Dan Jordan in sales and Eileen Aquilante in internet sales, that my deposit would hold the truck while they provided additional pictures. I was happy to wait for them to do so.

However, my happiness was short-lived as I found out that they had sold the truck out from under me on Sunday. I was shocked and disappointed. One sales manager even told me that the sold sign was pressure washed off, which I found to be a joke. Then they told me that they couldn't get the title. It was one excuse after another.

Finally, their general manager, Matt Cabral, came back and told me that the hold was just for 48 hours and basically too bad even though the deposit was placed within the 48 hours. I was furious. This experience has been appalling. Clearly, this company has zero honor or integrity. I would advise anyone to stay clear and not give these liars your business. Take your honest money to honest people which you will not find at Tasca!

In conclusion, I would not recommend doing business with Tasca Automotive Group. Their employees are deceitful and their general manager lacks integrity. It is a shame that a company like this exists and I hope that they will change their ways in the future.

I ordered a lower control arm for my car from Tasca Automotive Group on 2/21/2023. I was pretty excited to get it because I needed it to fix my car. I reached out to them on 3/1/2023 to see when it would arrive. They told me it would be there in 3-4 business days. I was so happy to hear that because I had already put new tires on my car, and I wanted to get an alignment for both the tires and the LCA at the same time. I didn't want to have to do it twice, you know?

So, I waited for the part to arrive. And I waited. And I waited. Finally, today (3/14/2023), NINE business days later, I reached out to them again to see what was going on. And you know what they told me? "The part needs to be reordered. None in warehouse." Can you believe that? I never got an email or a phone call or anything telling me that. I was so disappointed. I mean, I used to work for Tasca, and I always thought they were really good at customer service. But this is just unacceptable.

So, I decided to look for the part somewhere else. And you know what? I found it on Amazon for almost $50 less, and it will be here in just 3 days. I'm never buying parts from Tasca again, and I won't recommend them to anyone.

This company, Tasca Automotive Group, is not the best company to deal with when ordering parts from them. I strongly suggest that you find another company to deal with. I usually never leave reviews because I understand that things happen. But after ordering parts from this company on 8/18/19 and it's now 9/18/19 and when I first called they told me someone lost it in the warehouse. Ok cool like I said crap happens then was told they will order it and send it to me next day so I gave them 2 weeks I heard nothing back but recieved and email stating it was shipped but in the notes it said local pick up. Pretty strange considering I live states away from this place. So waited 4 more days called back stated that I was issued a refund per customer request which I never recieved nor asked for a refund... glad it wasn't a high dollar part. BUT THESE REVIEWS WILL SAVE YOU MONEY AND A HEADACHE DO NOT BUY FROM THIS COMPANY!

I mean, seriously, it's been a whole month and I still haven't received my parts. What kind of company loses their customer's orders in their own warehouse? And then they tell me they'll send it to me the next day, but I don't hear anything back for two whole weeks? And when I finally get an email saying it's shipped, it's for local pick up only? That's just ridiculous. I don't even live anywhere near this place!

And to top it all off, they tell me I was issued a refund per customer request, but I never even asked for a refund! What kind of shady business is this? I'm just glad it wasn't a high dollar part, or else I would have been really upset.

So, if you're thinking about buying from Tasca Automotive Group, I would strongly advise against it. Save yourself the money and the headache and find another company to deal with. Trust me, these reviews will save you a lot of trouble in the long run.

I was on the hunt for a car part and checked out a few websites online. My local dealership said it would take a whole week to get the part, so I was hoping to find a quicker solution. I stumbled upon GetOEMParts and they offered expedited service for $70. I decided to give it a shot and placed my order with them. However, I was disappointed to see that my order stayed 'in processing' for a very long time. I tried to reach out to them for an update, but they didn't reply to my messages. It took them a whopping 6 days to finally put the part in the mail, and that's with expedited service! To be fair, there was a weekend in the middle, but still, it was a long wait.

When the part finally arrived, I was surprised to see that it came in a box from the first website I checked out. This website had said it would take 4 days to get the part, so I basically paid GetOEMParts $70 to order it from this other company, take their sweet time getting it in the mail, and then refuse to refund me the shipping cost when I complained about their slow service. I was really disappointed with the whole experience, especially since their website claims to have 'Ridiculously Fast Shipping - We ship fast and we ship everywhere.' I definitely won't be doing business with them again.

I went to a shop that I do business with and they ordered a wiring harness from Tasca Automotive Group (tascaparts.com). The harness was hard to find, but they said on their website that it was in stock. The shop told me that it would cost $80 more and take at least 5 days to get from a dealer. I paid for it and 4 day shipping.

Three days after the purchase, the shop my truck is in gets an email stating that they had to order the part from THEIR distributor. It was going to take 3-5 days to get it, and when it came in, it would be shipped as per the 4 day shipping. So now I'm 7-9 days out of my truck and had to extend the rental [protected]@ $325 a week.

When the shop got in touch with Tasca, they were unapologetic and wouldn't even make up for the lost time by expediting the shipping or having it shipped direct to the shop. I think that's poor customer service and in my opinion, they're running a scam. If you don't have the part, then say so. You don't allow a customer to purchase a part you don't have.

I would advise anyone who needs a part fast to stay away from them. You may not get it in the time frame you paid for. It's frustrating to pay for something and not get it when you need it. Tasca Automotive Group needs to improve their customer service and be more honest about their inventory.

I purchased a product from Tasca for my car. after making the purchase they announced that due to Covid-19 it may be delayed 3-5 business days. that was fine and i waited. after 3 weeks of waiting i sent them an email to cancel the order as that is the only way to cancel the order as 3 weeks was well over the 5 days they originally stated and bought the product from a different company. 3 days after the cancellation went out they sent out the part. It got to my home the day after the other part i had ordered from a different company. the part took well over 4 weeks to get to my home and it was the incorrect part that does not fit my car. they state on there website that the part fit is guaranteed. i sent them an email over two weeks ago upon writing this stating that i wanted a refund in full including shipping and i would gladly return the wrong part back to them if they sent me a shipping label. they have not replied to the cancellation email and seeing as that was over 4 weeks ago i doubt ill be getting a reply from them ever on the refund as well.

On June 7 I placed order #*** for a park sensor (PN#***-1PA4B) for a 2013 *** NV *** for the amount of $237.24. This transaction was made online through Tascaparts.com. Tasca shipped me a door strike assembly (PN90576-1PA0A) in lieu of the park sensor on approximately June 22, 2022. Thinking this was an honest mistake, I attempted to call to get an RMA# so I could return the wrong part and get the correct one. I quickly found that Tasca has abandoned their "customer service" lines and directed me to the online chat. Contact was made through online chat and the employee advised they would ship the correct part out asap. On June 30, after receiving no part or further contact from *** I sent an inquiry email to *** to which I received no response. As of today, April 29, 2022, I have yet to receive any communication, refund or the correct part from Tasca Parts. I need assistance in resolving this issue with Tasca Parts. I have attempted to contact the *** with Tasca *** and Mrs. to which I have left voicemails for both.

This is my second complaint. First complaint filed was on 3/16 Case number *** Case was closed after company reached out to me. I am opening a new case as company did not follow through with stated resolution. I ordered a part for my Chrysler Pacifica, which was fulfilled by Tasca Parts. Upon receipt I disappointedly discovered my item was damaged. The item was a radio bezel for a Chrysler Pacifica. I opened the package to discover the item bent in 3 places apparently in order to fit in the box, which was obviously too small for the part. I took photos of the damage as the item is in a clear bag. The box is not bent at all, indicating the shipper *** did not damage the part. The worst part is that the box was made out of 2 separate boxes which if packaged correctly couldve actually fit the item. They damaged the item when packing it. Im very disappointed with the entire situation. -the month long wait -the lack of any update until 2 days before getting the part - lack of care packaging the item. - the damaged item -the lack of any actual call center.Filed complaint with Complaintsboard.com 3/16/22, Tasca parts still hasnt sent me a return shipping label so I can send back this defective part and receive a refund.

I placed an order on 4/02/22 with Tasca parts, order #***. The webpage stated all the parts were in stock. They immediately charged my credit card for the full amount. A couple of days later I received an email saying two parts were "special ordered", and would be arriving in 4 to 5 days. On 4/07/22 I emailed them asking for the order status. I received a response on 4/08/22 saying the parts were still on back order and should arrive in 4 to 6 days. On 4/15/22 I finally managed to get someone via the online chat. He said the parts are still on backorder, and could not confirm any arrival date. I sent an email today requesting the order be canceled. I have also disputed the charge with my credit card company. I've already acquired the parts via my *** dealership. This company has a long history of this type of poor business practice ( hundreds of reviews I read after I placed my order). They place a disclaimer of "parts subject to availability" that is buried somewhere on their website, but still publish them on the part page as IN STOCK. Poor to no communication, no one answers the phone, the online chat is usually unavailable and defaults to email. In my opinion, this appears to some sort of Ponzi scam business.

I placed an online order with TASCAPARTS.COM order number *** for a total of $280.98. They have no phone number listed on their site to reach them. On 02/28/2022 I tried using their "Live chat" never received a response. I emailed them on 03/01/2022 asking for my order to be canceled. I never received a response. On 03/02/2022 - 03/05/2022 I once again tried their "Live Chat" in an attempt to get ahold of someone. No response. On 03/05/2022 I email them again asking for a "status update" and if they were not able to fulfill the request to please cancel my order. On 03/06/2022 I received an automated email from them saying a packaging label was created. On 03/07/2022, I received another automated email saying my parts have shipped. On 03/10/2022 I received my part in the mail and once again attempted to contact them via their "live chat" no response. I tried again on 03/11/2022 also no response. On 03/14/2022 I sent an email asking for a RA number per their return policy. No response. I also once again tried their "Live Chat" multiple times while I was at work and also when I got home. No response. On 03/15/2022, I sent another email expressing my concerns and that I would be reaching out to the Complaintsboard.com in hopes this would be resolved.

I placed an online order with a company called Tasca Parts on 8/8/22 and I payed for advanced shipping. (order# ***)on 8/11/22 I received an email from them stating that some of my parts were on backorder. (their online inventory showed that everything in my order was in stock.)I replied to the email asking what parts were backordered and as of 8/13/22 never received an answer. on 8/13/22 I placed a call to their business and was surprised when I found out the department that I was trying to contact was not able to take phone calls. I called 3-4 other departments to try to get in contact with someone and the company kept telling me that I had to use their chat feature on the website or email [protected]@tascaparts.com to get a response. Which I then in turn tried doing from the dates of 8/13/22/8/22.Their chat feature on the website does not work, no one answers the emails they tell you to send. You can not call them by phone. This company committed fraud by listing items on their website as (in stock) when in reality they were not. When you get go and try to cancel your order via their cancellation policy, you can't get a hold of anyone. I received the parts on the 8/19/22 and I have not opened them yet. I want to return them for a full refund including shipping and an apology.ii should have read the reviews from this company before I placed the order and noticed they have a history of fraud and poor customer service.

I placed an order with tascaparts.com on 1/10/2022 for a *** short block, they immediately withdrew $4245.03 from my account for the part. Tasca was having trouble getting the part so my order was placed on hold. I received subsequent emails from tasca stating my order was in progress on 1/11/22 and 1/26/22. On 5/20/2022 tasca sent an email stating they found the part from another supplier and asked if I wanted the order filled. I asked if they could provide me with more info such as the supplier etc. I did not receive a reply. I did not want to spend $4245.03 without having more information about the part. I tried calling and they do not receive phone calls, I emailed and they do not reply, I tried the online chat but no one is there to chat with. Without being able to contact anyone for a couple days for info I decided it best to cancelled my order. I cancelled my order 6/9/2022 and asked for a verification email confirming the cancellation and said without it I would be contacting the Complaintsboard.com. I actually got an email from tasca cancelling the order and stating I would receive my refund in 7 days. It is now 6/27/2022 and I have not received my refund. Again I have tried calling, emailing and online chat and received no reply. I have no way of contacting this company or getting a reply from them. I even called the phone number that appeared under the tasca transaction on my bank account and left a message which was not returned. I just want my money refunded.

ORDER #*** - Placed 07/06/2022 for $1,806.76 for two *** turbos, left and right. Tasca contacted me on 07/06/2022 and stated that they could not get both turbos. A few emails went back and forth between Tasca and myself discussing the parts availability and on 07/11/2022 they confirmed that they cannot get both turbos, just one. That same morning of 07/11/2022, I asked Tasca to cancel the order since they could not get both parts (both are required). I received NO RESPONSE. Later that day for some reason WITHOUT MY APPROVAL Tasca shipped a partial order for the one turbo they could get. I immediately sent an email asked them to send me an RMA for the unauthorized shipped part, NO RESPONSE. I sent a second email on 07/13/2022 asking for an RMA on the unauthorized shipped part, NO RESPONSE. On 07/15/2022, I submitted an RMA request via their support site, NO RESPONSE. I attempted to use their online chat that same day, NO RESPONSE. Since I never got any responses from any of my attempts to contact Tasca, I refused the unauthorized shipped part when it arrived via *** on 07/15/2022 and sent back to Tasca. I sent Tasca an email saying so, NO RESPONSE. On 07/21/2022 Tasca received the rejected unauthorized part back into their possession. Since I have yet to receive ANY response from Tasca, on 07/22/2022 I contacted my credit card and opened a dispute against the charge and I'm now opening this Complaintsboard.com complaint with the intent to get a full refund on this order.

I ordered a vehicle part on 5/31/2022. Order number ***. The order was shipped and I received it sometime during the first week of June. I checked the box on 6/9/2022 and noticed that the wrong part was sent. I contacted Tasca on 6/10/2022. I advised them of the issue. They had me send a picture of what was sent to confirm. They realized that the part they sent and what I ordered were not the same. The representative (***) stated that they will send the correct part out immediately. He also stated that I would receive a return label to ship the incorrect part back. He stated the return label would be sent by *** the same day. I waited a day or two and never received the return label. It has been two months and I still have not received the part. I have tried numerous times to call and their phone support has been unavailable. I have sent several emails and have also attempted to contact the company through the live chat feature. No response. Ive tried contacting Tasca Automotive *** All they tell me is that they have no way of checking orders from the online order side. At this point, I am beyond frustrated and I would like for them to refund my money. My next call will be to the attorney generals office if this matter is not resolved soon.I will attach screenshots of the emails I have sent. I dont have a list of times I tried calling or proof of the chats sent because you cant go back and pull those up on the website.

I placed an order through Tasca Parts via their online website on 11/29 order number ***. The website claimed to have item in stock ready to be shipped. I waited nearly a week for any emails after my placed order. On 12/6 my package had shipped and on 12/9 the package had delivered. Everything seemed fine until I opened my package to find out I had received incorrect part. Initially when I placed an order on 11/29 their website prompted I had to enter a Vehicle Identification Number (VIN), in order to verify correct fitment. Thats when I thought everything would be well for I, as by sending in a VIN # would be a double check that I ordered the correct part for my needs. I did what every concerned consumer would do by sending an email to the company since it was after hours, no word the next day. I then attempted multiple times to contact Tasca Parts via phone call with no one available to answer. Next step was their online chat system, eventually I made contact with a representative to initiate a return. At that point the live support agent informed me I was responsible for shipping fees. Which is outrageous considering the error was made on their end. Ever since then they have made zero efforts at replying to any of my emails in regards to my concerns as a paying consumer. My return form was intiated on 12/14, I shipped out my return on 12/17. Since then I have not heard anything back from them. Now they have my money and the product that was inaccurately shipped to me.