Tasca Parts Center

Paid $8.33 for a clip to hold my windshield wiper arm to the motor and the shipping was $10.57 for a little 3oz clip ! I ordered it on 10/17 and it took until 10/30 to receive it ! NEVER DO BUSINESS WITH THESE [censored]S AGAIN !

Just like everyone else who has had a bad experience, no updates on my order and cant get ahold of anyone during open hours. But were definitely quick to take the money out of my account. Just put a dispute in to paypal because i need my money back to buy elsewhere

Well Tasca, Its coming up on three months since my order was placed. After many emails to find out why...you proceeded to LIE to me and say It would be Shipped out in"24-48hrs" Hahahaha! What a joke! *** I'm still waiting on my refund. Oh, and thanks for NEVER confirming anything.

When ordering online, it is virtually impossible to get in touch with ***. Whether it's email, phone social media, you will not get a reply and they do not answer their phone. If you call the dealership they will quickly transfer you to the hold line, where you will not get any answer at all. Don't believe it. *** it. Still don't believe it. Give it a try. Don't say I didn't warn you."

Ordered a part from TASCA on 11/21. They immediately charged my account and sent an email confirming the order. Received an email on 11/28 that they were "processing my order", last I heard from them. Have sent three emails and tried the chat section twice-no response. The order is not showing on the "order status" website. Appears to be either the worst customer service ever or a total scam.

I had purchased some items pre-COVID for my car to get fixed. Unfortunately, it took them around 3 months to send me my items. I had reached out to them numberous times without recieving a response. In June it finially arrived and by then I already had Ford fix my car so I requested a refund. Could not get a response until November when the associate told me the thirty day return day policy had already passed. Do yourself a favor and do not purchase from this company.

Ordered a part. *** gotten one email in response saying they are back ordered. 5-7 days. I ordered part on 12/30. I got a response on Jan 4. 2021. I have sent 3 emails with no response asking weather I can cancel order. I tried calling customer service. *** call said number was no longer in service. Called again and go a busy signal. \n The part I need makes my vehicle inoperable as it is a brake light assembly. \n I can get this part from vendors that have it in stock.\n I think this company is a fraud \nI would tell anyone to stay away from this company

I placed a order on August 25 and a week later when I inquired about my order still in processing and got a email back stating that they had changed platform on internet and this tells me this company doesn't care about its customers. I work in the auto industry and have for 30 years and now I am unsure of my credit card info that I sent to them to pay for the order. They need to change their motto from parts fast to no parts at all. Very unprofessional and I warn anyone that is looking fr parts please don't consider *** they aren't worth the week waiting on items and the frustration

"Factory Parts Fast" ? I've been waiting almost a month for parts I was charged a fortune to ship. Covid isn't an excuse either. Tasca has NEVER been fast to ship anything but they've outdone themselves on this one. To make matters worse, they don't have a customer service line anymore, only chat and email, and the chat feature drops you into a holding queue that repeatedly disconnects after +15-20min, saying no representatives are online.If you're reading this, SHOP ELSEWHERE. You can likely find what you're looking for cheaper, once you factor in shipping charges, and get what you ordered faster.

I placed an order November 4. On November 6, I received an email saying my order had been cancelled and refunded with the explanation of a pricing issue? I looked and the part was still listed so I ordered again on Friday November 6. On Monday November 9, I called to see what the "pricing issue" was, and they said the price was listed a too low of a cost! While I was on the phone with the guy he changed my invoice to reflect a higher price without even telling me! When I looked at it, I said this was not the invoice price on November 6 when I ordered it. He said I know I just changed it! If I had not looked at it again I would have been charged the higher price which was almost $150 more! DO NOT USE THIS COMPANY!

Looked over part online with fully descriptive pictures. *** showed exactly what I needed. I ordered and upon receiving it it was not the part as described. I called the company and he immediately called me a liar and exclaimed he had 10 years of experience. Said there's only one part made for my car yet its not the one in their pictures. Wouldn't let me explain. Once finally shutting up and letting me talk he found out that he was wrong. His response was there's no way of knowing what they're sending me. *** why I was ***. I've never been called a liar by any customer service. No resolution except he kept threatening to hang up. Acted like a child. If you want to flip a coin to guess what you're going to get shipped to you then this is your site. "

Pretty much the same as others. Can't get ahold of anyone, and they don't have the part. Tried the chat, no response. Tried e-mail, no response. Kept trying the chat. Finally someone answered. The person said they would e-mail me by the end of the day with an update on my order. Never heard back from them. Tried the chat again and finally got ahold of someone. Said they would overnight the part to me, so I thought they were rectifying the situation. However, I didn't get the part. The next day I received an e-mail saying that my order was cancelled because GM had depleted there inventory. It took them 3 weeks and running me around to figure this out. Now I can't leave a review on their site. No wonder why they have so many positive reviews on their site. They don't let people with all these bad experiences leave reviews.

I ordered a bunch of parts for my truck, paid through PayPal, charge went through no problem and got a conformation from PayPal and TascaParts.Four days later, I got an email from Tasca and they said my order was canceled because of suspected fraudulent activity? I tried to call but they say they are not taking phone calls (I wonder why, is it because the *** and can't stand listening to complaints so they are afraid to answer the phone or is it covid *** excuse?).So then I replied to customer service that sent the cancelation email...nothing, been over a week now.Then I filled out their customer help form on their website and explained what happened...nothing, been over a week now.This place ***, zero customer service, they do not care about you, they wasted over a week of my time and I had to to buy my parts elsewhere and was without my truck for over two weeks because of these ***...stay away, far, far away from these idiots!It's because of companies like this that made Amazon and *** giants, *** came through for me. I try to buy from the little guy but the little guy doesn't care and ignores you...you're digging your own grave Tasca, hopefully you go out of business, you reap what you sow.

horrible customer service. Was recommended to the site through someone in a *** group. I checked out the site and was intrigued because they were close, had competitive pricing and what seemed to have a lot of hard to find items that were in stock. I placed an order on 3/12. My order consisted of 5 items, including some gaskets, a bolt and a bracket. About $20 worth of items. When placing the order on the website all the items were "in stock". Later that day I received an email that stated 4 out of the 5 items that I ordered were on backorder until 3/26. 3/26 passes by and no word. I go check my order status and it now says 4/2. 4/2 passes by and again no word. *** did not show up until 4/20, over a month after I placed the order. Throughout this entire time I sent out about 10 emails and only got responses to 3 of them. The company never gave me any updates when the order was pushed back multiple times and had me feeling left in the dark. I tried calling countless times and was never able to get on the phone with them. They have an online chat with customer service but they never respond on that either. Overall I will not be doing business with this company ever again and recommend others to stay away.

Worst company ever. Customer service is non existent. I would never order parts from this company. I ordered parts and was originally excited to try a new site to order parts especially since I see their commercials while watching NHRA. The parts order was placed and I received confirmation for the order but then the issues started. I received a message stating that there was going to be a delay for one of the items in my order and that the entire order was going to be shipped when the missing order was received which would be 3 - 5 business days. They also stated that I could call and cancel the order if I wanted to. I was ok with waiting. 5 days had passed and I sent an email asking for an update and I never received a reply. 3 weeks have past and many many emails were sent with no reply. In addition, I tried called the company but no one answered the phone. I even paid for express shipping because one of the items I was ordering was a head gasket and wanted it sooner than later. Needless to say, I never received feedback so I decided to cancel the order. Since I could not call because no one was answering, I sent a message through the site and guess what, within minutes, I received a message stating that my order was cancelled. They are quick to cancel the order but have a very very hard time replying to emails asking for updates on a delayed order or even asking their phones. I wanted to give this company 0 stars but when I submitted it stated that I had to provide a star rating that is why you see the 1 star (should be 0). I even researched after the fact and see that others have experienced the same issue that I have with order delays or not even being received. I eventually ordered the items from RockAuto. If you need parts go to RockAuto. I would also order parts from Detroit Axle. I had great experiences with both of these companies.

I recently had an experience with Tasca Automotive Group (tascaparts.com) that left me feeling disappointed and frustrated. As a business owner of a diesel repair shop and someone who has influence in the diesel performance industry around the country, I cannot recommend this company to anyone.

I needed a simple engine harness for a company service truck that is crucial to my business. I placed an order for the engine harness with order number *** on Monday, July 8th, 2019. I received an email saying that the part would ship within 24-48 hours. However, the part did not ship until the end of the day on Friday, July 12th, 2019. To make matters worse, I won't even receive the part until the following Friday.

I tried calling the company multiple times and sent multiple emails, but I received no response. This lack of communication and delay in shipping is unacceptable. I cannot stress enough how important it is for a company to have good customer service and timely shipping, especially when it comes to parts that are crucial to a business.

I would advise anyone looking for engine harnesses or other parts to avoid using Tasca Automotive Group. There are other companies online that offer the same quality parts in half the time. In fact, I have had much better experiences with other companies and will be taking my business elsewhere in the future.

To make matters worse, I left a negative review on their website and it was deleted. This only adds to my frustration and disappointment with this company. I hope that they can improve their customer service and shipping times in the future, but until then, I cannot recommend them to anyone.

I gotta say, I had a pretty rough experience with Tasca Automotive Group. I made a mistake and ordered the wrong part, and let me tell you, trying to return it has been a real headache. I've been trying to get in touch with customer service, but it's like they don't even exist! I couldn't find a working phone number anywhere, and when I tried to use their "live chat" feature, it just wouldn't work. I followed all the instructions and reached out both through live chat and email, but I haven't heard back from anyone yet about returning the item and getting a refund.

The worst part is, the return instructions say that I need an authorization code from the company before I can send the part back. But if they're not responding to my emails or live chat messages, how am I supposed to get that code? It's like they're making it impossible for me to get my money back. I really think they need to step up their game when it comes to customer service. It's just not right to leave people hanging like this.

I'm so frustrated that I'm thinking about contacting the Better Business Bureau to see if they can help me out. I mean, I don't want to have to go through all that trouble, but it's like Tasca Automotive Group is leaving me with no other options. I really hope they can get their act together and start treating their customers better. If you're thinking about ordering anything from this company, I'd say proceed with caution. I definitely wouldn't recommend them based on my experience.

I was browsing the internet for a specific car part that I needed for my ride. I stumbled upon Tasca Automotive Group's website and decided to give it a try. I placed my order and waited eagerly for my package to arrive. However, two days later, I received an email from them stating that the item I ordered has been discontinued and they no longer have it in stock. I was disappointed, to say the least.

I decided to follow up with them on this matter, hoping that they could offer me some sort of solution. However, their response was far from satisfactory. They blamed me for ordering the product and claimed that their website doesn't reflect their inventory accurately. I was taken aback by their unprofessionalism and lack of empathy towards my situation.

Despite their claims, they still allowed me to waste my time and money on a product that they knew they didn't have in stock. It took them a whopping 10 days to credit back the $861 that I had spent on the product. I was left feeling frustrated and disappointed with their service.

In my opinion, Tasca Automotive Group is not a reliable company to do business with. They seem to be more interested in hurting their customers rather than helping them. I strongly advise anyone looking for car parts to take their business elsewhere.

BEWARE OF TASCA AUTOMOTIVE GROUP!
I recently had an experience with Tasca Automotive Group that left me feeling very uneasy. I placed an order for a power window regulator/motor unit on 5/24/19, and the original total was $50.20 with shipping. However, things quickly took a turn for the worse.
On 5/28/19, I received an email asking me to confirm the VIN number on my vehicle. Then, on 5/29/19, I received another email stating that the part I had ordered was now sold as two different parts, and my new total would be $476.43! I was shocked and outraged by this sudden increase in price.
I decided to investigate further and cross-referenced the two new part numbers listed on the invoice. To my surprise, one of the parts was a memory module that cost $383.46! This was something I did not even need for my vehicle. I became very suspicious of this and decided to cancel my order immediately.
I was able to purchase the part I needed directly from MOPAR for only $56.45! This made me even more suspicious of Tasca Automotive Group and their pricing practices. I believe that something fishy was going on, and if they deny it, I have all the emails to prove it.
In my opinion, Tasca Automotive Group should be investigated by the state attorney general. I would advise anyone considering purchasing from them to proceed with caution.

I recently made an order for a clockspring for my Ford Fusion from Tasca Automotive Group (tascaparts.com). However, to my disappointment, I received a clockspring for a Ford E-150 instead. I tried to contact their customer support, but unfortunately, no one answered my calls or emails. This has left me feeling frustrated and disappointed with my experience.

I highly advise against purchasing anything from this shop. It is not worth the hassle and frustration of receiving the wrong item and not being able to contact customer support for assistance.

UPDATE:

I wanted to provide some additional details about my experience. My order ID was #***. I specifically ordered the EG9Z-14A664-A clockspring, but instead received the F7UZ-14A664-EC clockspring with a new sticker that said it was the EG9Z-14A664-A clockspring. This had nothing to do with my VIN number.

Furthermore, their return policy states that you can speak to one of their customer support specialists or email them within 30 days of receiving your delivery to initiate a return. However, I waited on hold for 30 minutes without anyone answering my call, and I received no response to my messages via their website or email. This means that while they claim to accept returns, the process is nearly impossible to complete. It seems that they will ignore you for 30 days and then tell you that there is no way to return the item.

Overall, my experience with Tasca Automotive Group has been extremely disappointing, and I would not recommend them to anyone looking to purchase automotive parts.

I recently had an experience with Tasca Automotive Group and I must say, it was not a pleasant one. I am from out of state and I put down a deposit to hold a truck. I was told by two employees, Dan Jordan in sales and Eileen Aquilante in internet sales, that my deposit would hold the truck while they provided additional pictures. I was happy to wait for them to do so.

However, my happiness was short-lived as I found out that they had sold the truck out from under me on Sunday. I was shocked and disappointed. One sales manager even told me that the sold sign was pressure washed off, which I found to be a joke. Then they told me that they couldn't get the title. It was one excuse after another.

Finally, their general manager, Matt Cabral, came back and told me that the hold was just for 48 hours and basically too bad even though the deposit was placed within the 48 hours. I was furious. This experience has been appalling. Clearly, this company has zero honor or integrity. I would advise anyone to stay clear and not give these liars your business. Take your honest money to honest people which you will not find at Tasca!

In conclusion, I would not recommend doing business with Tasca Automotive Group. Their employees are deceitful and their general manager lacks integrity. It is a shame that a company like this exists and I hope that they will change their ways in the future.

I ordered a lower control arm for my car from Tasca Automotive Group on 2/21/2023. I was pretty excited to get it because I needed it to fix my car. I reached out to them on 3/1/2023 to see when it would arrive. They told me it would be there in 3-4 business days. I was so happy to hear that because I had already put new tires on my car, and I wanted to get an alignment for both the tires and the LCA at the same time. I didn't want to have to do it twice, you know?

So, I waited for the part to arrive. And I waited. And I waited. Finally, today (3/14/2023), NINE business days later, I reached out to them again to see what was going on. And you know what they told me? "The part needs to be reordered. None in warehouse." Can you believe that? I never got an email or a phone call or anything telling me that. I was so disappointed. I mean, I used to work for Tasca, and I always thought they were really good at customer service. But this is just unacceptable.

So, I decided to look for the part somewhere else. And you know what? I found it on Amazon for almost $50 less, and it will be here in just 3 days. I'm never buying parts from Tasca again, and I won't recommend them to anyone.

This company, Tasca Automotive Group, is not the best company to deal with when ordering parts from them. I strongly suggest that you find another company to deal with. I usually never leave reviews because I understand that things happen. But after ordering parts from this company on 8/18/19 and it's now 9/18/19 and when I first called they told me someone lost it in the warehouse. Ok cool like I said crap happens then was told they will order it and send it to me next day so I gave them 2 weeks I heard nothing back but recieved and email stating it was shipped but in the notes it said local pick up. Pretty strange considering I live states away from this place. So waited 4 more days called back stated that I was issued a refund per customer request which I never recieved nor asked for a refund... glad it wasn't a high dollar part. BUT THESE REVIEWS WILL SAVE YOU MONEY AND A HEADACHE DO NOT BUY FROM THIS COMPANY!

I mean, seriously, it's been a whole month and I still haven't received my parts. What kind of company loses their customer's orders in their own warehouse? And then they tell me they'll send it to me the next day, but I don't hear anything back for two whole weeks? And when I finally get an email saying it's shipped, it's for local pick up only? That's just ridiculous. I don't even live anywhere near this place!

And to top it all off, they tell me I was issued a refund per customer request, but I never even asked for a refund! What kind of shady business is this? I'm just glad it wasn't a high dollar part, or else I would have been really upset.

So, if you're thinking about buying from Tasca Automotive Group, I would strongly advise against it. Save yourself the money and the headache and find another company to deal with. Trust me, these reviews will save you a lot of trouble in the long run.

I was on the hunt for a car part and checked out a few websites online. My local dealership said it would take a whole week to get the part, so I was hoping to find a quicker solution. I stumbled upon GetOEMParts and they offered expedited service for $70. I decided to give it a shot and placed my order with them. However, I was disappointed to see that my order stayed 'in processing' for a very long time. I tried to reach out to them for an update, but they didn't reply to my messages. It took them a whopping 6 days to finally put the part in the mail, and that's with expedited service! To be fair, there was a weekend in the middle, but still, it was a long wait.

When the part finally arrived, I was surprised to see that it came in a box from the first website I checked out. This website had said it would take 4 days to get the part, so I basically paid GetOEMParts $70 to order it from this other company, take their sweet time getting it in the mail, and then refuse to refund me the shipping cost when I complained about their slow service. I was really disappointed with the whole experience, especially since their website claims to have 'Ridiculously Fast Shipping - We ship fast and we ship everywhere.' I definitely won't be doing business with them again.

I went to a shop that I do business with and they ordered a wiring harness from Tasca Automotive Group (tascaparts.com). The harness was hard to find, but they said on their website that it was in stock. The shop told me that it would cost $80 more and take at least 5 days to get from a dealer. I paid for it and 4 day shipping.

Three days after the purchase, the shop my truck is in gets an email stating that they had to order the part from THEIR distributor. It was going to take 3-5 days to get it, and when it came in, it would be shipped as per the 4 day shipping. So now I'm 7-9 days out of my truck and had to extend the rental [protected]@ $325 a week.

When the shop got in touch with Tasca, they were unapologetic and wouldn't even make up for the lost time by expediting the shipping or having it shipped direct to the shop. I think that's poor customer service and in my opinion, they're running a scam. If you don't have the part, then say so. You don't allow a customer to purchase a part you don't have.

I would advise anyone who needs a part fast to stay away from them. You may not get it in the time frame you paid for. It's frustrating to pay for something and not get it when you need it. Tasca Automotive Group needs to improve their customer service and be more honest about their inventory.

I purchased a product from Tasca for my car. after making the purchase they announced that due to Covid-19 it may be delayed 3-5 business days. that was fine and i waited. after 3 weeks of waiting i sent them an email to cancel the order as that is the only way to cancel the order as 3 weeks was well over the 5 days they originally stated and bought the product from a different company. 3 days after the cancellation went out they sent out the part. It got to my home the day after the other part i had ordered from a different company. the part took well over 4 weeks to get to my home and it was the incorrect part that does not fit my car. they state on there website that the part fit is guaranteed. i sent them an email over two weeks ago upon writing this stating that i wanted a refund in full including shipping and i would gladly return the wrong part back to them if they sent me a shipping label. they have not replied to the cancellation email and seeing as that was over 4 weeks ago i doubt ill be getting a reply from them ever on the refund as well.

On June 7, I placed an order for a park sensor for a 2013 vehicle, totaling $237.24. This transaction was made online through Tascaparts.com. Tasca shipped me a door strike assembly instead of the park sensor around June 22, 2022. Believing it to be a mistake, I tried to call for an RMA but found customer service lines closed, so I used online chat. The employee promised to send the correct part promptly. By June 30, with no part or update from Tasca, I emailed them but got no reply. As of April 29, 2022, I've received no communication, refund, or the correct part from Tasca Parts. I need help resolving this with Tasca Parts. I've tried contacting Tasca management and left voicemails without a response.

This is my second complaint. First complaint filed was on 3/16 Case number *** Case was closed after company reached out to me. I am opening a new case as company did not follow through with stated resolution. I ordered a part for my Chrysler Pacifica, which was fulfilled by Tasca Parts. Upon receipt I disappointedly discovered my item was damaged. The item was a radio bezel for a Chrysler Pacifica. I opened the package to discover the item bent in 3 places apparently in order to fit in the box, which was obviously too small for the part. I took photos of the damage as the item is in a clear bag. The box is not bent at all, indicating the shipper *** did not damage the part. The worst part is that the box was made out of 2 separate boxes which if packaged correctly couldve actually fit the item. They damaged the item when packing it. Im very disappointed with the entire situation. -the month long wait -the lack of any update until 2 days before getting the part - lack of care packaging the item. - the damaged item -the lack of any actual call center.Filed complaint with Complaintsboard.com 3/16/22, Tasca parts still hasnt sent me a return shipping label so I can send back this defective part and receive a refund.

I placed an order on 4/02/22 with Tasca parts, order #1234567. The webpage stated all the parts were in stock. They immediately charged my credit card for the full amount. A couple of days later I received an email saying two parts were "special ordered", and would be arriving in 4 to 5 days. On 4/07/22 I emailed them asking for the order status. I received a response on 4/08/22 saying the parts were still on back order and should arrive in 4 to 6 days. On 4/15/22 I finally managed to get someone via the online chat. He said the parts are still on backorder, and could not confirm any arrival date. I sent an email today requesting the order be canceled. I have also disputed the charge with my credit card company. I've already acquired the parts via my local dealership. This company has a long history of this type of poor business practice (hundreds of reviews I read after I placed my order). They place a disclaimer of "parts subject to availability" that is buried somewhere on their website, but still publish them on the part page as IN STOCK. Poor to no communication, no one answers the phone, the online chat is usually unavailable and defaults to email. In my opinion, this appears to some sort of Ponzi scam business.

I placed an online order with TASCAPARTS.COM order number *** for a total of $280.98. They have no phone number listed on their site to reach them. On 02/28/2022 I tried using their "Live chat" never received a response. I emailed them on 03/01/2022 asking for my order to be canceled. I never received a response. On 03/02/2022 - 03/05/2022 I once again tried their "Live Chat" in an attempt to get ahold of someone. No response. On 03/05/2022 I email them again asking for a "status update" and if they were not able to fulfill the request to please cancel my order. On 03/06/2022 I received an automated email from them saying a packaging label was created. On 03/07/2022, I received another automated email saying my parts have shipped. On 03/10/2022 I received my part in the mail and once again attempted to contact them via their "live chat" no response. I tried again on 03/11/2022 also no response. On 03/14/2022 I sent an email asking for a RA number per their return policy. No response. I also once again tried their "Live Chat" multiple times while I was at work and also when I got home. No response. On 03/15/2022, I sent another email expressing my concerns and that I would be reaching out to the Complaintsboard.com in hopes this would be resolved.

I placed an online order with a company called Tasca Parts on 8/8/22 and I payed for advanced shipping. (order# ***)on 8/11/22 I received an email from them stating that some of my parts were on backorder. (their online inventory showed that everything in my order was in stock.)I replied to the email asking what parts were backordered and as of 8/13/22 never received an answer. on 8/13/22 I placed a call to their business and was surprised when I found out the department that I was trying to contact was not able to take phone calls. I called 3-4 other departments to try to get in contact with someone and the company kept telling me that I had to use their chat feature on the website or email [protected]@tascaparts.com to get a response. Which I then in turn tried doing from the dates of 8/13/22/8/22.Their chat feature on the website does not work, no one answers the emails they tell you to send. You can not call them by phone. This company committed fraud by listing items on their website as (in stock) when in reality they were not. When you get go and try to cancel your order via their cancellation policy, you can't get a hold of anyone. I received the parts on the 8/19/22 and I have not opened them yet. I want to return them for a full refund including shipping and an apology.ii should have read the reviews from this company before I placed the order and noticed they have a history of fraud and poor customer service.

I placed an order with tascaparts.com on 1/10/2022 for a *** short block, they immediately withdrew $4245.03 from my account for the part. Tasca was having trouble getting the part so my order was placed on hold. I received subsequent emails from tasca stating my order was in progress on 1/11/22 and 1/26/22. On 5/20/2022 tasca sent an email stating they found the part from another supplier and asked if I wanted the order filled. I asked if they could provide me with more info such as the supplier etc. I did not receive a reply. I did not want to spend $4245.03 without having more information about the part. I tried calling and they do not receive phone calls, I emailed and they do not reply, I tried the online chat but no one is there to chat with. Without being able to contact anyone for a couple days for info I decided it best to cancelled my order. I cancelled my order 6/9/2022 and asked for a verification email confirming the cancellation and said without it I would be contacting the Complaintsboard.com. I actually got an email from tasca cancelling the order and stating I would receive my refund in 7 days. It is now 6/27/2022 and I have not received my refund. Again I have tried calling, emailing and online chat and received no reply. I have no way of contacting this company or getting a reply from them. I even called the phone number that appeared under the tasca transaction on my bank account and left a message which was not returned. I just want my money refunded.

ORDER - Placed 07/06/2022 for $1,806.76 for two turbos, left and right. Tasca contacted me on 07/06/2022 and stated that they could not get both turbos. A few emails went back and forth between Tasca and myself discussing the parts availability and on 07/11/2022 they confirmed that they cannot get both turbos, just one. That same morning of 07/11/2022, I asked Tasca to cancel the order since they could not get both parts (both are required). I received NO RESPONSE. Later that day for some reason WITHOUT MY APPROVAL Tasca shipped a partial order for the one turbo they could get. I immediately sent an email asked them to send me an RMA for the unauthorized shipped part, NO RESPONSE. I sent a second email on 07/13/2022 asking for an RMA on the unauthorized shipped part, NO RESPONSE. On 07/15/2022, I submitted an RMA request via their support site, NO RESPONSE. I attempted to use their online chat that same day, NO RESPONSE. Since I never got any responses from any of my attempts to contact Tasca, I refused the unauthorized shipped part when it arrived via delivery on 07/15/2022 and sent back to Tasca. I sent Tasca an email saying so, NO RESPONSE. On 07/21/2022 Tasca received the rejected unauthorized part back into their possession. Since I have yet to receive ANY response from Tasca, on 07/22/2022 I contacted my credit card and opened a dispute against the charge and I'm now opening this Complaintsboard.com complaint with the intent to get a full refund on this order.

I ordered a vehicle part on 5/31/2022. Order number ***. The order was shipped and I received it sometime during the first week of June. I checked the box on 6/9/2022 and noticed that the wrong part was sent. I contacted Tasca on 6/10/2022. I advised them of the issue. They had me send a picture of what was sent to confirm. They realized that the part they sent and what I ordered were not the same. The representative (***) stated that they will send the correct part out immediately. He also stated that I would receive a return label to ship the incorrect part back. He stated the return label would be sent by *** the same day. I waited a day or two and never received the return label. It has been two months and I still have not received the part. I have tried numerous times to call and their phone support has been unavailable. I have sent several emails and have also attempted to contact the company through the live chat feature. No response. Ive tried contacting Tasca Automotive *** All they tell me is that they have no way of checking orders from the online order side. At this point, I am beyond frustrated and I would like for them to refund my money. My next call will be to the attorney generals office if this matter is not resolved soon.I will attach screenshots of the emails I have sent. I dont have a list of times I tried calling or proof of the chats sent because you cant go back and pull those up on the website.

I placed an order through Tasca Parts via their online website on 11/29 order number ***. The website claimed to have item in stock ready to be shipped. I waited nearly a week for any emails after my placed order. On 12/6 my package had shipped and on 12/9 the package had delivered. Everything seemed fine until I opened my package to find out I had received incorrect part. Initially when I placed an order on 11/29 their website prompted I had to enter a Vehicle Identification Number (VIN), in order to verify correct fitment. Thats when I thought everything would be well for I, as by sending in a VIN # would be a double check that I ordered the correct part for my needs. I did what every concerned consumer would do by sending an email to the company since it was after hours, no word the next day. I then attempted multiple times to contact Tasca Parts via phone call with no one available to answer. Next step was their online chat system, eventually I made contact with a representative to initiate a return. At that point the live support agent informed me I was responsible for shipping fees. Which is outrageous considering the error was made on their end. Ever since then they have made zero efforts at replying to any of my emails in regards to my concerns as a paying consumer. My return form was intiated on 12/14, I shipped out my return on 12/17. Since then I have not heard anything back from them. Now they have my money and the product that was inaccurately shipped to me.