The complaint has been investigated and
resolved to the customer's satisfaction
AIU Onlinegot a bill for $4,292.10 for not attending school

First, let me tell my military folks who are abroad if you want an education make sure it is not this college AIU! they are liars, manipulators and their staff is trained to get your money. Back in 2006 I was stationed on the USS John C. Stennis and I was in and out of port. We had to go to San Diego, CA a couple times to test the ship. I enrolled in the college during my tenure with the United States Navy. I wanted to get an education and take a few courses. AIU rep contacted me and said that they do have military tuition assistance and for me to send my military tuition voucher. I did, after they got my 1000 dollars of tuition assistance they did not contact me I would try to login to class and it will give me a error message reading financial hold or see financial aid. While they were insisting on getting my tuition assistance voucher once they got it they stop communcation with me completely. They said that I did not get approve for the loan, and that I won't be charged for the enrollment process. The women stated, that I will be okay I already paid $1000 dollars. It is funny because now their saying that I was awarded $1000 dollars which is a LIE! I couldn't even get a loan but I would get an award? No, stupid people the $1000 dollars is what you took from the military my tuition assistance money! They lied repeatedly and stop communication with me I was then on a three month deployment and I did not receive any letters stating that I owe the college. Two years later when I am trying to purchase a home I see that they passed me over to American Collection Systems. Collecting $4, 292.10 for what? for not getting the loan, not going to the college so they will take it into their own hands and mark my credit! I called and spoke to ACS and the lady stated, "if you want to go seek legal advice why don't you go get educated laughing while saying this, they stated, "maybe you should go get legal advice maybe they can educate you! The staff at American Collection System is disgusting and rude! TRASH! they are accusing me for taking 4 classes when I wasn't even able to take 1 class. I am blogging all over the internet about this college they deserve to be SHUTDOWN! malpractice and LIES! I am going to take action on this matter, THIS IS AMERICA! WE HAVE THE RIGHT TO DISPUTE ALL CHARGES THAT IS FALSE AND IS INACCURATE! AIU YOU CAN NOT SCAM AND CONDUCT YOUR BUSINESS IN A UNPROFESSIONAL MANNER! WE THE PEOPLE WILL NOT ALLOW YOU TO CHEAT US! LIE TO US! AND DISGRACE THE COLLEGE EDUCATION SYSTEM OF THE UNITED STATES OF AMERICA! ONE DAY SOMEONE WILL DO THIS TO YOUR CHILD AND YOU HAVE NO CONTROL OVER THE SITUATION AND YOU WILL SEE YOUR CHILD GO DOWN IN DEBT! YOU WILL SEE AND FEEL THE PAIN OF EVERYONE WHO DOES WORK HARD FOR A LIVING TO GIVE TO YOUR CHILD THE BEST EDUCATION AND WE ARE NOT GOING TO LET YOU DISTURB OUR EDUCATIONAL SYSTEM AND LIE TO THE AMERICAN PEOPLE ABOUT YOUR DISGUSTING ACTS! WE WILL PREVAIL AND WHAT GOES AROUND WILL COME BACK AROUND TO YOU TEN FOLD! I AM ANGRY AND I WILL SHOW THE WHOLE WORLD WHAT A FAKE COLLEGE YOU RUN AND HOW YOUR EDUCATIONAL SYSTEM IS RUINING OUR STUDENTS LIVES! YOU ARE A LIAR AND A CHEATER COMPANY AND YOU NEED TO BE SHUTDOWN! Veasna m Dublin, California

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  • Tr
    Tracy1234 Sep 13, 2010

    Submit a complaint on the boards. There are a lot of complaints and it looks like they are going to be going into litigation about their practices.

    0 Votes
  • Tr
    Tracy1234 Sep 13, 2010

    I disenrolled from the school because financial aid could not get their act together. Every time I contacted FA on a particular subject the same response, "I don't know. I am going to have to ask and get back with you." I was lucky if I got a phone call if I called on Monday, a phone call would return that Friday. And that was being lucky. I am being billed for a class that I never took. They would not take my Military credits from the Marine Corp. So I had to repeat classes that I had already taken. I paid twice for the same class. By the time they came around and said that my credits were acceptable, I paid for two terms for classes that I had already taken and did not need. Then for the last session that I was there, I told them that I did not want to continue because FA did not know what they were doing. I was already two weeks late starting my class by the time they said that everything was good to go. I told them to forget about it because I enrolled and started in a new school that had no problem accepting my Marine Corp transcripts and my FA.

    0 Votes
  • Do
    Don't Scam Jul 09, 2010

    Is there any new information about legal action against AIU? I have a similar situation involving military tuition assistance and what appears to be fraud by AIU.

    0 Votes
  • Ct
    CTBRD Feb 23, 2010

    Veasna, I understand how you feel towards these con-artists and agree with you 100%. Like so many other AIU students, I too was cheated by them. Like yourself I was attending classes online with Hoffman Estates and now I am trying to find and join a class action lawsuit against them. Any info on that would be greatly appreciated. CTBRD

    0 Votes
  • Mb
    mba2010 Aug 12, 2009

    Do either one of you live in Georgia? I have had many issues with AIU Online and am working with a lawyer...

    0 Votes
  • Dd
    ddgm Jul 31, 2009

    I agree! As a retired Navy Man that got caught up in the AIU web, I had to drop out after getting laid off from work as my income the previous year was too high for pell grants or the any grant. The student loans also was not enough and now 6 years later there is an entry on my credit report that from AIU that I owe them $4200 for a term they disenrolled me when I was unsuccessful in getting a conventional loan. You know that is what happens when you apply for a loan with only military retirement that goes to the mortgage!!! I am now enrolled in Western Governors University and have to retake all the classes I took at AIU but since they will not provide me a transcript. At this school the post 9/11 GI bill covers the full tuition for the entire year and they are no sweat factory looking to make a profit like AIU.

    0 Votes

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