Complaints & Reviews

about puk2 nos

I am seeking for the PUK2 codes I have char to the custmer care about 3 time but they dont have any positive answers so kindly solve this problem with airtel india

  • Ra
    Ramesh Chandra Bhambi Apr 01, 2008

    I am seeking for the PUK2 codes I have char to the custmer care about 3 time but they dont have any positive answers so kindly solve this problem with airtel india

    0 Votes
  • Vi
    vinay Jul 10, 2008

    Yes.Customer care is responding that they don't have it.

    0 Votes
  • Bh
    BHARATH SONI Jul 29, 2008

    hiii airtel this is bharath from hyd iam facing a problem from past 2 months regarding network, mchek i have spoke to Executive & Team Lead they are Diss Connecting The Call as TL IS Also Diss Connecting plz take the kiwik & Good Action plz Take A Action On This People Its a Request From My End

    0 Votes
  • Ma
    manohar.soora Sep 19, 2008

    i want to my puk2code, my mobile number 9849711558

    0 Votes
  • At
    Atif Kadiri Nov 13, 2008

    Dear Sir/Mam

    I am seeking for the PUK2 codes I have char to the custmer care about 3 time but they dont have any positive answers so kindly solve this problem with airtel india.i want to my puk2code for this number 9960998030

    My Number is 9960998030
    Id Proof:- Atif Kadiri

    Thanking you

    0 Votes
  • At
    Atif Kadiri Jan 22, 2010

    What is the airtel PUK2 code

    0 Votes

nonsubmission of copy of the approved plan for communication tower to the land owner

A communication tower was erected on 2004 on the land behind our house which was given on lease to Airtel.The land originally is on my mother's name.
My mother's name is Maya lahiri.
Address : Vivekananda Avenue. Village : Malancha.
P.O : Malancha- Mahinagar. Pin Code : 700145. West Bengal.
This property comes under Rajpur Municipality.
Since last one and half years or more, my mother is being harassed as she was not given an approved copy of the plan for the tower by Airtel without which she cannot prove that the tower is legal and so cannot give the taxes .
As my mother is too old to run from pillar to post, I had communicated this matter to Airtel office at Kolkata and initially was promised to receive the copy of the same but nothing has happened until now. In the mean time I was sent a scanned copy of receipt but the people at the municipality are firm about the copy of the approved plan.
Can you help in this matter and let my mom have a copy of the sanctioned plan which can be produced to the municipality and pay our taxes which are due for last few years for this problem.

For any more info please let me know and I will be more than happy to reply

Rajat P Lahiri

  • Vm
    V. Mohan kumar Dec 12, 2010

    Dear Airtel

    I am V. Mohan kumar, my mobile no.9704912995. this is now prepaid no.45 days back this was postpaid no. I have submitted all related documets incuding photo identity and passport size phto to your Malakpet hyd office for changing postpaid to prepaid. After 24 hrs. you have activated the same.
    Now you have stopped my out going calls without intimation. After contacting your customer care, i understood you have missed my papers. Now i have required another 15 days time to re -produce the same papers.
    after submitting only you have done from postpaid to prepaid. Now I am not in station.after reaching station I will resubmit all once again. time being please activate my connection without delay.

    Thanks & Regards.
    V. Mohan kumar
    Email: [email protected]
    Phone. 9704912995

    0 Votes

no response from the customer care regarding my 4230 rs money refund.

My name is amrit.
I was having a post paid connection but i surrendered this number in Dec
2017 and made an excess paymentthrough ECS by mistake.So as per the
conversation with customer care executive I provided every details like credit card statement .

but its now 4 th month.. every time i call customer care but they are not responding.

Customer Name: Amrit Kumar

Mobile Number: [protected]( deactivated in dec 2017)

Refundable Amount: 4230 (as per customer and Customer Care Executive)

please cooperate to refund amount (4230 /-).

my e mail id kr.[protected]

  • Pr
    pratima bisen Jun 10, 2008

    I'm using airtel services from quite some time and they have made my life miserable with their incompetent services. In last four months, I've called them several times but they have no service attitude. My username is pratbise and I’m not able to login into the airtel system by using my username and password. Everytime i call them (almost thrice a week), i get a standard reply that their system is under upgradation and within 48 hours i should be able to access. But three months have passed and those 48 hrs are still to get over. Now I'm being told that the upgradation was over on 21st May and still i'm not able to access. Each time they promise me that they will reset my password and sms it to me.

    They are most incompetent. I’ve another airtel no. and I’ve faced much more serious problems on it. In the process of upgradation they have deleted my airtel bills, from their system (that I had access to through my log-in). They claim that they can’t provide me with duplicate bills too. They have made my life miserable, it is so frustrating to face such problems. One has to waste time to talk and argue with them. They just have a standard reply for all our complaints... 'we are sorry for the inconvenience caused'... and they actually don’t mean this at all.

    No one pays any attention to our problems. The worst is that we have to talk to a new person each time and explain our grievances. No senior person is available to register our complaint with. AIRTEL call center is full of incompetent person, they don't even have most of the information and they don't have the service attitude.

    I hope airtel can treat their customers better.

    0 Votes

mca charges

hi this is a surprise that airtel is deducting money for the services that i have not subscribed...i am having to pay a monthly charges of rs 10 towards MCA...very strange and rediculous...kindly let me know what i can do to unsubscribe for the same if i have been subscribed by the company for itz benefit

  • Sa
    safetrust May 19, 2008

    Missed Call Alert - Optional - Get updates of all calls you miss if your phone is switched off or you are unreachable. Next time someone tries to call you while you away you will receive a SMS notification as soon as you are back in the coverage area, or when you switch on your phone. To activate MCA to 56789 to deactivate SMS DMCA to 56789 Subscription - Rs 15/Month

    0 Votes
  • Kh
    khelan Nov 21, 2009

    mca service active but not recived message help me send setting this service.

    0 Votes
  • Su
    Sunilabc Mar 02, 2010

    Check out
    worked for me..


    0 Votes

discontinuation of service without notice

I have got a new corporate postpaid connection from airtel on 9-March-2008
and at that time I have provided all types of documents asked by executive
on 15th of march an airtel executive have came to my residence address for
verification of my address he doesn't asked fro any documents from my side
and just get my signature on his records and gone on 21-March-2008 my
outgoing calls are barred without giving me any reason previously when I
have contacted the Customer care they just said this is due to problem in
verification process I don't have any clue why and what wrong is happening
for me and she told me she has requested for a revisit at my address by
22-March-2008 but nobody has came as yet after one day my all connection
and services were discontinues even my SIM got Invalid. from that date Till
now I have continuously talking with customer care people? on 26-March-2008
I have got an email to submit the HR Letter at airtel relationship center I
have submitted that. at ARC Code ARC173 but I have not got my connection

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unable to send national sms (but no problem with local sms)

I got problem with sending national sms. each time I send, it comes as "check network services". I tried by using another handset. I complaint many times to the customer service centre where I got only assurance but not the rectification for the problem. I am very much dissapointed with airtel service. Airtel, please contact me at [protected] if u can?

adding insult to injury

Since a month-my voice mail service hasnt been working. While I do get sms from Airtel asking me to dial 56733 or some such series, each time I says invalid!

11th mar-I complained -and was promptly given a ref number with an assurance it wd be resolved the same day. Following 5 days everyday some new person kept calling and asking me what my problem was..and that they wd resolve it immediately

And since the last 7 days..while I am fed up of complaining, I get a new series of sms" we hope u are satisfied with the resolution provided for your request'

  • Ni
    nithyanandh Sekar Oct 28, 2008

    ---------- Forwarded message ----------
    From: nithyan sekar <[email protected]>
    Date: Oct 28, 2008 12:36 PM
    Subject: 9600002332 & 9600001331
    To: [email protected], [email protected], [email protected], [email protected], [email protected]


    I am Nithyanandh Sekar working in Sutherland for the past 3 years.I got two post paid connection before 10 days. My numbers are 9600001331(plan 199 ) & 9600002332(plan 125). It went fine till day before yesterday, i got a person to my door step for conformation got call, got sms to both the numbers for the address verification & every thing was fine. Suddenly Wednesday morning my 9600002332(plan 125). sim was blocked. i called customer care found that they have blocked it because they found that some one else is using it, and hance forth it can be used only as prepaid. But i am using it for my personal use. So called the person from whome i got connection & found that if i send a mail to this address this will be sorted out. So kindly do the necessary action to get the number cleared.

    You can see my usage till date & find that i am unable to manage without that number activated for my personal use.

    Call me at any time. If in case if i am not picking just drop me a message in mobile so that i can get back to you. I will not be on line always so will also check mail at 10pm to check for your reply. Kindly help me in getting this sorted out as soon as possible.

    thanks in advance

    Address :
    No 25 gangai street
    bharathi nagar
    opp to TATA consultency services.

    I walked into airtel showroom the responce they gave was not acceptable. they told that they will raise a revisit but the revisit person will still say that it is not used by me.. How is that possible that even before they come & conform they will be giving this type of responce

    Note : This is pending from 20th of October. As 9600002332 is on hold i am using only 9600001331 so call me in the same number

    Nithyanandh Sekar

    0 Votes

no call services to germany

From yesterday the calls to Germany from India thro Airtel Mobile and landline have been indefenitely cut and unable to have any contacts to our people in Germany .If contacted with Airtel authorities nobody is replying positively and reply that everything is fine. Is it the way that airtel is handling its customers?Mere shame on airtel services.It affects our poor view with the customers

cannot send sms!

For over 5 days I have been unable to send SMS messages. Can receive but when I try to send the boax says error. I have telephoned 121 for the past three days at least 20 times. Whenever I get a customer care executive, either I am cut off in the middle of the call or am told that someone will get back to me. In one case I did get a call from someone speaking Hindi--I had opened for English-- but when I followed instructions there was no improvement. SMS's to 121 do get sent and I have sms'd at least 10 times to be told each time that my complaint will be serviced in 24 hours. Its is now more than 72 hours. Airtel is not bothered and there is no other way to complain.

  • Ra
    Rajesh vaghela Oct 30, 2008

    I have nokia6085. I can not access airtel live using teashark application. Some error are show like packet data first, etc. So plz send me answer.

    0 Votes
  • Xd
    xdd Nov 25, 2009

    Now Airtel can't handle their customers. i m also facing the same problem cant send sms msgs from my no. goin to change my no. soon

    0 Votes
  • Ha
    harikishan sahu Jul 09, 2011

    For over 5 days I have been unable to send SMS messages. Can receive but when I try to send the boax says error. I have telephoned 121 for the past three days at least 20 times

    0 Votes

wrong number assighned

My name is RAJ and a very new customer to Aritel. I was approached by airtel executive (i can provide the number if required) offering me a Airtel Corporate connection as I was pretty not satisfied with Vodafone and agreed to take this connection where a fancy number . Now I have been given a totally different number. A really nightmare for me. And will not go for Aritel once again in my lifetime. Thank you for a awesome error service.


  • Ni
    nirapada sikder Nov 15, 2008

    i am nirapada .my mobile no is 09933998129.when i open my mobile a massage come to my screen. enter puk code. plise help me give me my mobile puk code.

    0 Votes
  • Vi
    vishal Nov 26, 2008

    Hello sir, I want the name and address of this number 9600965451 &9600765500. I got many wrong Calls (Abusive & Dirty talk) messages and Missed calls especially at night from this no.Its urgent plz

    0 Votes
  • Su
    suresh May 24, 2009

    my mobile is9840794666.from your service weekly rs 20/- deducted for times so pleaswe stop this

    0 Votes
  • Bh
    bhagavan Jul 01, 2009

    Hello sir, I want the name and address of this number 9700114096 &9704558947. I got many wrong Calls (Abusive & Dirty talk) messages and Missed calls especially at night from this no.Its urgent plz. this is my mob no.. 9293119207

    0 Votes
  • Sr
    sree maaya Nov 08, 2009

    Hello sir, I want the name and address of this number 9944336266 &9952383688. I got many wrong Calls (Abusive & Dirty talk) messages and Missed calls especially at night from this no.Its urgent plz

    0 Votes
  • Sr
    SREE RAAJ Nov 23, 2009

    Hello sir, I want the name and address of this number 9944336266 &9965630169&. I got many wrong Calls (Abusive & Dirty talk) messages and Missed calls especially at night from this no.Its urgent plz

    0 Votes


i have been cheated with postpid connection last month by one of the Airtel agents by name Mr. riyaz. My sim no is [protected]. sl no 347976.
since the connection was thrust upon me by cheating me with some false ideas that the connection is a free offer for my inter connection bills paid in time.
Hence i would request you to kindly deactivate this number with immediate effect.
Inspite of repeated requests to your customer care officers to deactivate this line sice the connection was given to me no action has been taken so far.
The number is [protected]
thank you ,

meenakshi kishore

  • Sa
    sanjai malik Apr 19, 2008

    I have send request on 21 /03/08 for disconnection of no 9910502911 due to my transfer in anothe rstate, I have already paid all due on same day but soory to say still my phone is activated and one bill
    of amount 842.65 send to my old address, this is not fair form such reputed company.

    you are reuested to look into the matter and solve the problem


    sanjai malik

    0 Votes
  • An
    anupama shiggaon Aug 05, 2008

    I Anupama.S Phone num: 09766496877.I have cleared all my bill amt resulting upto 1070 RS.for where no usage has been done.As it is only postpaid connection no usage and amt is been charged as monthly rental.I have sent e mail before and this is my second email, for deactivation of the sim ...09766496877.I am not going to pay my next bill if it comes as I have already paid 1070 Rs for no usage at all.I am sending this for deactivation of the sim.As I am located in another state.I do not require U're services, .Kindly deactive my Number.09766496877.

    Hoping to see u're results of deactivation at the earliest.


    karnataka, .

    0 Votes

cheat cheat n they are the fraud


Maine Airtel Par itna bharosa kiya ke maine uske liye Vodafone ko DIvorced dediya...

But mujhe baad mei yeh ahsaas huwa ke Yeh Airtel Wale kitne bade cheater hote hai... Aap ke Account se Paise nikal lete hai aur aap ko khabar tak nahi hoti...

Aisa hi kuch mere saath bhi huwa hai..

23rd March ko Mere mobile se Mere number se 30 rupya deduct hogaya aur mujhe koi sms bhi nahi aaya.. phir maine customer care mei pata kiya ab kya kahu... waha toh kisi ka system hi sahi nahi yeh airtel wale second hand system use karte hai...

but mera phone laga aur ek executive ne mujhe 48 hours ka timing diya... woh toh abhi toh process me hi hai

Khair 30 gaya jaane do

NOP Deactive kiye huye mujhe 2 hafta hogaya laikeen uska paisa 3 baar deactivate karne ke baad bhi cut raha hai...maine complain ki 4 baar complain karne ke baad mera paisa katna bandh huwa.

Aap ko pata hai aaj kya huwa..

Mere mobile me se phir 30 rupya gayab hoga.. customer care mei phone kiya toh woh log bole ke abhi system upgrade nahi huwa hai aap morning mei call karo.

Ab aap log hi batao mai kya karu.. mujhe 2 hafte mei kam se kam 80 rupaye ka Nuksaan huwa hai.. Agar yeh log pyar se maangte toh mai 8000 dedeta but cheating karke agar koi mujhe 1 rupya bhi lute toh mujhe hazam nahi hota hai..

Agar mujhe mera paisa wapas miljayega toh mujhe bahot khushi hogi.


sim card registration failed

Respected sir, I am ponnayan, my airtel sim card is missing for this month (14/02/2008), now I bought...

regarding puk code,

My sim card is of pune, maharasthra circle and it got blocked due to wrong entrance of pin code. So now it requires puk code to open it as I am in punjab circle, I am not getting any assistance from this circle's care centre as well as from pune's care centre even after declaration of airtel as an iconic brand. So this is a matter of concern. Feed me back with definite solution as soon as possible.

  • Ja
    Jaswinder Singh Mar 29, 2008


    My name is Jaswinder Singh i have a airtel prepaid connection. The no. is 09878809357. About 2 months ago i got this sim with the purchase of nokia handset, after that i have not use this number 2 much. And now i am intrested to use this number on regular basis, but before starting it as a regular number i would like to know the full plan of this number with following quarries.

    Name of running plan
    call rate for local AIRTEL to AIRTEL
    call rate for other local mobile
    std call rate
    sms charges (local as well as std)

    other terms and conditions

    About these quarries i ask from 2 different costumer care executives of Airtel, but the replies of both are totaly different. So, i get much confused with their replies as views given by both agst. my quarries are not matching.

    Please send me the required replies on my mail - id

    Thanking You
    Jaswinder Singh

    0 Votes
  • Pr
    PRAMOD KUMAR GUPTA Aug 25, 2008

    sir plz send my PUK code no on my email id because of my sim became block due to wrong entered pin mobile no is 9935183590.

    0 Votes
  • Su
    suresh Mar 10, 2009

    simcard block puk code this is my mobile no 9908317606

    0 Votes
  • Ch
    chandra shekhar keshari Mar 28, 2009

    Sim card & PUK problems

    I have Airtel Prepaid Connection from the last Year. Its Lifetime Prepaid Connection but I Give PUK code by the mistake so many times bcz my Pin Code change or blocked by some other person. Thats why my SIM is rejected Why this happens I don't know. Please advise someone! my contact no is 9651117499 & sim no.899154090802029799 3h3

    0 Votes
  • Kr
    krishnaprasadkr May 11, 2012

    Dear Sir,
    I am using AIRTEL (91-956745767)as my service provider from past 1 year but from yesterday onwards I am facing a main problem that I'm mention below
    I can't receive any International calls from Yesterday, My relatives and cousins try to my number(91-9567457678) from their Mobile and VOIP Calls but they can't.especially VIOP Calls
    the error message is:"Call ended(The other party end the call)"..before yesterday it's working fine..
    Sir I am not able to understand if I'm not activating any service how these things are happening, by default if any services will activated from my side please deactivate this.
    Waiting for your Positive response

    -1 Votes

poor and irresponsible after sales service

I am an NRI based in U.K. and am on a holiday to India . I purchased a pre paid SIM card of Airtel(No:[protected]) on 06.02.08 from Radical Communication,Shop No.88/1,Main Road ,Adhchini,New Delhi-110017.I gave copy of my passport and VISA as identity proof and local address as Aurobindo Ashram,N.Delhi,where I was staying at that time.In short,I submitted all the details as I was asked.

I was told that there will be a verification call from Airtel WITHIN 48 hOURS.i DID NOT RECEIVE ANY CALLS WHATSOEVER ,and 4 days later the phone was disconncected.

Since I was touring various parts of India ,I needed this conncetivity to be on 24/7 .just in case my employers or colleagues need my assistance in any matter /eventuality while I am away from work.
And I lost significantly because of this poor and irresponsible service of Airtel or its dealer or both.
Airtel being an international operator knows better and works differently in European countries where consumer laws are implemented stringently and the defaulter is always worse off.

When I contacted the dealer,I was told I will have to re-submit the form as the address on my passport and the local address of lodge given by me differed-poor excuse as I only did what I was guided to do.Anyway,I was told someone in the dealers office has gone to the system and the no.will be activated in 4 hours.Waited overnight and I called back next day-was told to wait for another 4 hours-nothing happened.
When I called back again,I was told again to submit a fresh form in Connaught Place and someone named Mr Amit Sethi in M5 will EASE THINGS OVER for me.
I was flabbergasted-what a kindness and generosity.
I refused,because I was totally frustrated and sapped.

I instead gave me present address and was promised someone will collect the form from me.

I am still waiting after 28 hours.
Is there a swift respite for the consumers in the fast growing 2 nd largest market of the world ,called Incredible India.

Thank you,

Sanjay Kaul

  • Ud
    UDAYRAJ HANAGI Aug 08, 2008

    Hi friends,

    Few days ago my cellphone was stolen but my cell number was very important for me so, after taking some time out of my busy schedule i went to CP Airtel's head office to get a new duplicate sim. After i paid for the sim I was told that it would be activated within 3 hours.Its been two days and its still not working.The phone provided by the sales person is never answered
    neither the numbers work which are available online.

    The company simply sucks.Now I dont have so much time to go to the airtel's office everyday.IF anyone from airtel reading this kindly revert to me (9958282805).anyways this number has to get activated anyhow otherwise I am going to sue the company.

    Thanks and regards,
    Udayraj Hanagi

    0 Votes

sim card deactivation

my sim card is deactivated reason give that my document was in worng but i was sumitted all document to air tel relationship center no [protected]

  • Ra
    ravi saxena Jul 11, 2008

    I have recently submited my Identity proof but after working
    nearly 5 days it stopped working and showing rejected I have talked to customer care service and the local dealer but they are saying that they could not do anything to help me Im dissappointed with your service please help me in this matter I will be obliged
    my no -9717447571

    0 Votes
  • Bi
    Bikash Kumar Sharma Jul 21, 2012

    I had been using airtel sim card since Jun 18, 2012 suddenly one day this sim got deactivated. When I complained this to airtel office in Kalyani, they said that sim is not able to activate again, as reason is unknown. Please activate this sim urgently as early as possible. My phone number was 9007550683.
    E-mail: [email protected]

    0 Votes

signal problem

i hv a very big signal problem in my colony..i can never make ny cal..i have 2 walk down from my place 2 cal sm1..i hv evn complaint many times reference no. is [protected]...i request u 2 do somethng n rectify dis prob!!!thnk u!!

  • Su
    SUBRAMANI.K.R Mar 04, 2009

    I hv a very big signal problem in my VILLAGE. Airtel twer enie side 4 k.m distant. I can never make ny cal.I have 2 walk down from my place 2 cal sm1..i hv evn complaint many times ..i request u 2 do somethng n rectify dis prob!!!thnk u!! SUBRAMANI.K.R., 4/75, GUDAPAKKAM KANDIGAI, PUDUCHATHIRAM.PO., THIRUMALISAI.VIA., CHENNAI.602107. Mobile no :9840604763.

    1 Votes
  • I am very much disappointed by the service offered by Airtel and the worst is that no body is there to listen, all gives you the false statements. From last 2 month I m giving the complaint about the signal problem in my Flat Shanthi Park Apartment-BANGALORE.
    I have not received any return call from airtel.

    I think you are not taking our problem seriously & I don't expect from you. Hence kindly take serious/urgent action to solve this problem

    1 Votes
  • Go
    Goldwin Oct 20, 2009

    very poor signal provided by airtel I made so many compliants but no response ... pls give a solution [email protected]

    0 Votes
  • Ar
    Arun.N Jan 07, 2010

    Hi sir,
    I am studying Engineering in vel srinivasa college of engineering and technology, near by Navallur. we have problem in signal receiving. So, please do the needfull.
    Thank you very much!!!

    0 Votes
  • Aa
    aadil shah May 15, 2010


    0 Votes

sim card problem

I have sim card of Airtel with cell no [protected],and my sim card number is [protected]. From about 2 months ther is problem of disconnect calls,voice problem,cross connections to my cell.

  • De
    DEEPAK KUMAR Jul 03, 2008

    dear sir/madam

    my phone no is 9910826787 but due to some problem my sim is not working and i have chaked out my sim in airtel southextn part-2 new delhi-110049. but they can not give me new sim card because they told me no sim card Available them .

    plz help me and tell me some airtel outlet address in south delhi

    0 Votes
  • As
    ashish sharma Jul 15, 2008

    sim card poblem

    0 Votes
  • Su
    suresh babuu Dec 11, 2010

    respected sir,
    i suresh babu i have purchased a new sim card with number (9000444013) and got activated but the airtel excutives were demanding me to drop the number and they were herasing me and the herased person's number is (9849612345) so please kindly make justice for me
    thanking you,

    0 Votes

charging without network coverage

My mobile number is [protected]. Using your services more than last one year. But since 13th of Dec 08 i am not getting network into my office. My contact number is very important to me into my business. I had complaint about this more than 7 to 8 times to customer care number. Every time your people commited me that they will solve the network problem. But till time nothing is done from their end.

i have got following message on 29/12/2007 at 9:04 am from 121-

"Dear customer, thank you for contacting Airtel. Your service request reference number is [protected] & we will come back to you by Friday 04 Jan,10:00Hrs."

But no boby turned up. i had spoken to customer helpline regarding the same also. But as usual they had made sweet promises to me & nothing is done.

Now i am fed up with all such complaints & decided to approach consumer court. On what basis you are charging me bill without network coverage?Every day Between 8:30am to 7:30pm (sometimes more than 12 Hrs) i am not getting your network. I had lost my business because of this. More than 3 hrs in a day goes into travelling . that time I cannot use your services. What do you expect from me? that i should use my sleeping hours for using your services. Now stop fooling me. Because i had taken strict step against you. I had asked for services in the major city part of mumbai-marine lines , which is covered by all mobile service providers like Vadafone, BPL, Reliance, dolphin .etc. While taking connection you people promised me lots of things about services. I cannot pay your bill online also. I had applied for that few months back. Still not received any correspondance from your end.

Now this the end of my patience. You are forcing me to take serious action against you & i ll do it at any cost. The copy of the same complaint i am sending to cosumer court. You are responsible & liable for whatever the losses i had bear in my business because of bad services from your end.

Thanks & Regards
Milan Vengurlekar
Mobile Number-[protected]

ecs deducted from bank


This mail is regarding postpaid number [protected] which is subscribed under karnataka circle.

I was working with hp bangalore till october. i have since then shifted to pune and am working with fujitsu now. before i shifted to pune, i went to the koramangala airtel outlet to surrender this number. the executive there informed me that i can convert this number to a prepaid number free of charge and then do a life time recharge so that in case i come back to bangalore, i can use the number. i instructed the executive to convert this number to a pre-paid number. the executive then said that she has requested and updated the system regarding the same and that the number would be converted to a pre-paid number in 24 hours. since then airtel continued to deduct ecs from my account and i was shocked to see that airtel deducted an ecs of 2409.71 from my account on 4/02/2008. since then i had to call bangalore customer care dept n number of times, which costed me according to std rates.

A manager looked into this account and admited that it was airtel's fault and told me that all the money would be refunded to my account. he gave me a reference number [protected] for the same. it has been more then 15 days, and the money has still not been refunded to me.

I also dropped an email to the bangalore nodal officer last week. There has been no response from his side as well. I tried all possible means and have spent more then a thousand rupees on std calls to the customer care dept, still i have no response from there side.

  • Mu
    MUKESH KUMAR GUPTA Feb 29, 2008

    i have post paid dolphine mobile no. 9868233328 life time converted to prepaid lifetime but validity shown on13.03.2008 .
    pl. may be checked
    please acknowledge

    0 Votes
  • Ta
    tarun Kumar Aug 14, 2008

    can i convert my postpaid connection into lifetime prepaid connection if yes then how.

    0 Votes