SUBMIT A COMPLAINT

AirBNBdouble payment

1
K Aug 15, 2018

I booked an airbnb house on 6th August and I was given the option to make part payments with no additional charge. However, I was charged thrice. I was refunded for one incorrect payment but the other two payments are still kept with airbnb and also shows the pending payment due on 19th August. Since the two payments are already with airbnb, I've made full payment for the house which I booked and the pending status should be changed to payment completed. This experience has been unpleasant and unethical. Request you to sort this issue at the earliest and revert. My airbnb account email is [protected]@outlook.com

Below is the payment details.

Payment
Paid with VISA •••• 8214
Mon, August 06, 2018 @ 5:55 PM CEST1533.28 kr NOK
Refunded to VISA •••• 8214
Mon, August 06, [protected].28 kr NOK)
Paid with VISA •••• 8214
Mon, August 06, 2018 @ 5:56 PM CEST1533.28 kr NOK
Pending Payment
Scheduled for Sun, August 19, [protected].27 kr NOK
Total Remaining1533.27 kr NOK

  • Updated by Kiki123 · Aug 16, 2018

    Still awaiting revert, yet no response.

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