Airblue – Unpaid status despite successful payment deduction

Dear Airblue Customer Service,

I'm writing to report an issue with my recent booking. My booking reference number is QBUOUH. Despite the payment being deducted from my Mastercard, the website shows an unpaid status with an error message 'authorized'.

Payment Details:
- Payment Method: Mastercard
- Amount: 369AED
- Date and Time of Transaction: 2:32 PM on Monday the 7th of July, 2025

I would appreciate it if you could look into this matter and provide a resolution as soon as possible.

Thank you for your assistance.

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