Air Canada review: My flight to China from Toronto via Seoul AC 061 on Jan 15, 2024. （booking number 244-431-721)

My ETKT [protected] (seat 18B）and [protected]（seat18C）

The air line was delayed and we could not take the Shandong air line to Jinan the same day (the travel time from Seoul to Jinanis only 1h35 minutes).

But due to Air Canada flight delayed Air Canada rescheduled us to flight to Jinan the next day with 2 stops and totally abobt 9 hours( 5+4) flighting, which was terrible for us, especially for my wife (she has heart problem). And we had only few huors sleeping at Seoul that night.

Because my wife has heart problem we had to book the flight with less stops, which coasted us more money. Since this delay and the bad flight rearrangement thereafter, my wife was very very tired due to the extra hours flighting(8-9h) and one mor stop. Actually,we checked and there was a flight of Shandong air line to Jinan the next day with available seats, If by booking this flight there was less stop and only taking 1h35 minutes of flighting to Jinan.

Due to my wife's special health situation, we spent totally $8171.54 for booking this airline for less stops and less flighting hours. But due to this delay and the bad rescheduled flight arrangement, (1) one more stop and (2) more flight hours (8-9 h) and (3) one more day delayed to Jinan, and (4) we did not have enough time for sleeping the night at Seoul.

We explained and requirested the worker there while we were in Seoul, and asked her did not do this arrangement, but we were told we have to follow this arrangement.

We had very bad time during this trip and we need to get the refound for this trip.

Our contact email is [protected]@hotmail.com, moble [protected]