Afrihost review: Useless service

I have been a customer of Afrihost for quite many years, I never thought I would have to write a complaint like this.

I never had the worst service from any service provider before. The last year 9 tickets are loaded, and 2 promises been made: 5 Sep 2022 ISP-872489

19 Sept 2022 ISP-889378

21 Sept 2022 ISP-889378

30 Sept 2022 ISP-901890

15 Feb 2023 ISP-1083222

24 Feb 2023 a promise made: I have logged a callback; client call back created successful [protected]:15.05

4 June 2023 2nd promise made: Apologies I am requesting a technician.

26 July 2023 ISP-1262852

3 Sept 2023 ISP-1306929

26 Oct 2023 ISP-1367578 and ISP - 896800

That’s all the tickets been load , for what.

Nothing happens. Except I pay my bill, and use a internet café when I had a meeting because I can not rely on my useless internet that are supposed to be 500 up and 500 down

Afrihost blamed Vuma Tel, but no one fix the problem.

Do you expect me to just keep on paying my bill and shut up.

I spend R3400 on upgrading my routers, still the same problem

I WHANT REACTION. OR THIS LETTER WILL GO OUT ON EVERY POST I CAN PUT MY HANDS ON.

SJP Potgieter

55 Italeni str

Sasolburg

[protected]

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