Advance Auto Parts review: service...

Dear Sir or Madam,

I went to the store at 300 US-80 W, Clinton, MS 39056, today looking for a good ratchet set and C-Clamp to change the brake pads on my wife's 2012 Acura MDX. Simple job right? Well the lady that service me made it a nightmare. First the store wasn't properly stock with tools and she admitted it when I asked where a certain tool set was I was looking for as I saw it online. The website said it was in the store. She said it maybe in the back on the truck but who knows. So I paid the for another set that was on the floor and of course it didn't fit. I came back to the store and returned the items because I didn't want to take a chance of getting more wrong tools. No one in the store seem to care what I was doing but the woman complained that all customers do in Clinton is return purchases and she wanted to go back to Vicksburg Advance Auto parts. I asked why would you say that out loud with customers in the store? At that point she stated how I bad I smelled in the store. I did smell terrible as I was working on my wife truck. Didn't know I had t o dress up to be treated like a valued customer. Point is I am an information technology director that service clients across the globe. I would terminate any employee that knowing did this. I will not be shopping in any of your stores again and will encourage others to do the same.

Sincerely,

Ray Burns
[protected]
[protected]@hotmail.com