Advance Auto Parts — headlight light bulb
Went in and asked for a replacement headlight lightbulb for a 2017 Toyota Camry. Guy behind the counter looked the part up and went and got it, ring me up and I paid.
Got home, went to replace the bulb only to find it does not fit.
Went back to the store to exchange for the correct bulb and was told because the lightbulb was open I could not return or exchange.
So, I'm not stuck with a 26.00 bulb that I can't do a thing with. If the customer is depending on the knowledge of the employees there, then the customer should NOT be held responsible for the employees mistakes.