adoreme.com — I am considering class action suit or reporting them to the department of consumer affairs
I ordered a set at the beginning of November and it arrived a couple of weeks later. The bra didn't fit and I called to find out the exchange process. I mailed back both the bra and the panties. At the beginning of January, I had not yet received anything from them. I called and spoke to a lady who confirmed that my return had been received and that my exchange was being processed at the warehouse. She said to call back in a couple of weeks if I didn't receive anything from them. I called back on several different occasions on several different days and after being on hold for over twenty minutes was told that they were experiencing a high call volume and to call back a different time. I have yet to speak to a person again. At this point, I would just like to receive my money back. I emailed them and we'll see if they ever get back to me. I am considering class action suit or reporting them to the department of consumer affairs.