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ACME Markets Profile

ACME Markets

acmemarkets.com

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1.0 2 Reviews 144 Complaints
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ACME Markets Complaints Page 8 of 8

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L
7:55 am EDT

ACME Markets gas rewards program

On May 25th, 2017 at 12:20, I attempted to get regular gasoline at the Sunoco Gas Station at King's Highway and US Route 40 in Pilesgrove Township, Salem County, New Jersey. I asked the attendant to please enter my telephone number before filling the tank as I am an Acme Markets Gas Rewards participant. I have previously used the rewards program at this station but the last time was told my number did not come up, which I disregarded as a fluke. However, on the 25th, the attendant entered the number then told me I could not fill up unless I paid cash. No credit cards could be used. As I do not carry cash, I had no recourse but to drive to the Wawa Gas Station 2 miles away. But as the attendant was addressing the customer on the other side of the pump, who was also providing a telephone number, the attendant took his credit card and inserted it into the pump. My question is WHY was that customer allowed to provided telephone number and credit card but I was declined? Is this a double standard? I reported the incident to the Acme and was asked by their representative, to send an email of complaint to both companies, in an effort to get resolution. I should also mention that I tried to use the gas rewards at the Hopewell Sunoco station earlier in May (they were flying banners that indicate they are participating) and was told by the attendant that he "...didn't have time for all that, so did I want gas or not?" Initially I felt this was a great combination to team Acme and Sunoco. Now I'm wishing they would team with another fuel provider. Sincerely, Linda Massey

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Update by Linda Massey
May 29, 2017 7:58 am EDT

cc: Acme Markets

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ComplaintsBoard
L
9:45 pm EDT

ACME Markets management

Hello,

I work at Acme Markets in Bala Cynwyd, and I have a complaint about the assistant store manager. Her name is Liz Thomas. She gave a customer information about an employee; as far what time this particular employee came in for work and what time they gets off. I know that's against the rules. I feel very unsafe working here if she gives out employees information to customers that don't know me. Also she is very racist and she has an harassment problem . I do love working for the store but I feel very unsafe if she works there

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K
8:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ACME Markets racism and discrimination

I never felt so out of place the workers were rude some random guys called us the n word and barked at us
White shoppers acted like we were going to do harm and workers to they inorgred our questions and treated us rude and was nice to white shoppers.

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B
B
BigRick1970
Paoli, US
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Mar 19, 2022 2:30 am EDT

Karen what store location was this?

D
D
dea/dea
US
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Apr 30, 2019 8:02 am EDT

o.b n.j pharmacist filled rx on the 28th day and releases script 2 days later so the count says you now have 2 days extra rx but she keeps those 2 days rx(shrinkage)(shorts) the pharmacy.she made me go back 3 times even after i had a official text from acme rx computer that my script was filled she held on for 2 days.that is a fellony

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B
1:13 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had bought a series of products that was discounted in the fish department. The value was not very much and I prepared two of the items for dinner, and had one ready for the morning since I usually must rush out and needed a quick meal. When I opened the package the fish was spoiled. I threw it away. Taking it to the store is a problem since I have a bum...

Read full review of ACME Markets and 7 comments
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ACME Markets Category
ACME Markets is ranked 22 among 48 companies in the Grocery Stores and Market category

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