Why is @Accredo Specialty Pharmacy still the specialty pharmacy so many insurance providers push us toward?
Every month I spend close to 8 hours on the phone just to get one medication.
The website routinely fails.
Orders get lost.
Reps give conflicting information with no accountability.
Each interaction feels like starting over.
This isn’t an isolated glitch — it’s a broken process that repeats month after month. And patients are the ones paying the price in wasted time, delayed treatment, and unnecessary stress.
Insurance providers owe patients an explanation:
👉 Why is Accredo chosen as the default, when the service is consistently this poor?
👉 Where is the accountability for the patient experience?
Medication access shouldn’t be this hard.