I paid for this insurance for over 1 year and then got laid off my job. When I called to activate the insurance they did nothing but lie to me and then allowed my account to go 4 months past due while they try to fight not to pay my claim. I was told over and over again that it would be paid but it was delayed for review. Do not use this company. It is fraudulent and just takes your money. All of the Comenity Banks offer Account Assure and do not use them.
The complaint has been investigated and resolved to the customer’s satisfaction.